I ordered an Americano and a feta wrap. A simple order, one would think, that shouldn't require too long to prepare, especially since I was the only one in the store when I placed my order. After I ordered, I stood to the side and waited... and waited... and waited some more. I watched as 4 people came in, ordered, paid, and received their drinks and food all of which were way more complicated (required blending, whip cream, multiple items etc.) than my simple Americano, and feta wrap. Literally a drip coffee and a premade wrap which just needs to be warmed up. When I finally got my order there was a PRICE TAG, or sticker right on my spinach feta cheese wrap. So, that was pretty disgusting. Go across the street, right on Main, and get a coffee and something fresh made from Three Pines Coffee or Eva’s Bakery. The quality is better, the coffee and food there are orders of magnitude immeasurably better, and more delicious, they’re LOCAL, and always deliver fast respectful service, because each customer matters to these little mom and pop shops instead of a giant faceless corporation like Starbucks who doesn’t give two star*ucks if they lose one customer because there are plenty more sheep in line. I’m avoiding this location and all Starbucks from now on.

Drink was good but a little burnt. The baristas were not friendly or welcoming. Neither one cracked a smile this evening. Seems as if they both didn't want to be there. The SB locations I usually go to are always super friendly and welcoming..I guess I expected too much. You would think with such a high traffic location you'd make that a top priority.
Meal type
Other
Price per person
$1–10

This store I love everybody greats you by your name when I was in the hospital with sepsis infection which require partial left knee revision when I finally came back to Starbucks everybody was. Worried they make you feel part of the Family Sara who is the manager cares about her customers she went out of her way to order four more red water bottle to me this Starbucks Rocks Me James Pettty

Very friendly staff. The facility was super clean and inviting. Service was super prompt and professional. I was able to get what I needed in a timely fashion and I appreciated that as I attempted a Starbucks before and they were unable to deliver. This location delivered. I recommend.
Service
Take out
Meal type
Other
Price per person
$1–10
Recommended dishes

This location is always busy and never particularly clean. Service is generally quick though, even during peak times. The employees here have always been friendly in my experience. The location is very convenient and offers some nice views of downtown, so I enjoy walking to this Starbucks (and relaxing inside if I can ever find a clean seat!).

I’ve never been a very big fan of Starbucks coffee. Their staff is always nice however even when they’re super packed and busy. I don’t know what they do to their beans they seem to be burnt or taste very different than normal espresso but you don’t really come here for the best espresso you come here for mixed coffee drinks.

This is the most untidy Starbucks I've been to. It's mid afternoon and quite busy, but it took perhaps 5 minutes for a decaf coffee (thankful they made it fresh for me, but the wait was surprising), the tables are all dirty and there are napkins and straw wrappers littering the floor. Homeless people outside and inside.

This is a great Starbucks... i am here for business and was made to feel welcome very friendly staff and the do make an effort to know their customers... great coffee and pastries as I've come to expect from all Starbucks locations... great place to relax after walking around Temple Square or the City Creek Mall

It’s amazing how slow they process the orders with 4 people working. The cashier would not grab my muffin because that was someone else’s duty. Didn’t matter the other person was bogged down with microwave sandwiches and getting a muffin would take 2 seconds, not her duty. Apparently they need “team” training.

This location is often busy, but it’s not too bad. They had almost everything in stock when I went, which is better than most starbucks. Management is kind. They were training a lot of people when I was there so the baristas were all still new but they didn’t mess anything up and actually were amazing. More

I have been to this coffee shop on a daily basis for more than 2 years. It's a really nice store but can get a lot busy. Especially on days with conferences in downtown. Order for a pickup if you don't want to stand in a long line (Especially at 7 am). The Baristas are great and make good coffee.

Ordered two white mochas and received regular mochas after having to repeat my order twice to the cashier. Unacceptable since the drinks cost what they cost. This same issue has happened a few other times at other Starbucks locations throughout downtown. Serve your customers well or close down!

I've had some really good experiences here and some really bad. Mobile order was hit or miss. Twice out of four visits they didn't mark my cup so I waited an excessively long time. The baristas are very friendly and handled a crowd well but seemed pretty relaxed considering the wait times.

Service is polite and friendly. This starbucks has a nice interior for study. BUT throughout my stay I smelled urine or smoke and it was not in the bathroom... there was no change in moving from the big table close to the cashier counter to a smaller table next to the window.

Tastes great, but the staff moves at a glacial speed and could probably use some of the caffeine themselves to feel motivated to work quicker and have better customer service lol Overall great taste but slow and not very friendly employees unfortunately. More

The space could use an upgrade but the staff was nice and drinks are as expected. They had gotten a large delivery of boxs which they apparently didn't have storage for so boxs were out and about.
Food: 4
Service: 4
Atmosphere: 3

This staff keeps up with their orders and is on top of it every time I have come here! I do consistently get some of the same things so I notice when someone goes out of their way more to make my drink extra special. so I give them lots of my love!

This is one of the worse Starbucks. From the wait, the taste and the environment. I waited for 45 minutes and only found out they were 20 mins behind when I asked. I will not be back. And would recommend finding another coffee roaster to go to.

It was the only place open at 7:30am on a cold Friday morning. The staff was nice and the service was quick. It did have a nice view of Main Street and all the fun that happens there. A good place to people watch and enjoy a light breakfast.

Very disappointed in this location. We ordered three things and they messed up every single item. Unfortunately we were already headed out of town by the time we realized. Our hot chocolate had no chocolate and was just plain almond milk.

Was using uber eats, and had ordered an "Earth-day cake pop," they were out of them and replaced it with their Chocolate cake pop. They wrote a note saying, "Sorry! We're out of the Earth cake pops :( Fortunately our Chocolate cake pops

As a Starbucks partner, I was very disappointed with my experience here on Friday afternoon. Knowing full well the history of national trainings we have all gone through to emphasize a "third place" atmosphere, I watched the manager (or

It's your regular neighborhood Starbucks, normal service and setup. It has turned into a homeless spot, which is kind of sweet that the workers let the homeless people hang out here in the winter so they don't freeze. But if does mean

Decent Starbucks in a nice outdoor mall area. They had plenty of seating and the drinks were made as soon as expected. They were a little confused about what a breve is, which seemed a bit odd to me. But they ended up making it right.

Flat white was ok for a USA version...needed more taste, but then no one does flat white like my NZ!! Service so friendly, really clean and quick. Great place to grab a coffee!
Food: 3
Service: 5
Atmosphere: 5

If you've ever been to a Starbucks, this is no different. The people have always been friendly and have yet to mess up an order. Atmosphere is nice. Not my favorite place for coffee but good enough for my continued business.

The breakfast sandwich was tasty but a pricey for what I got. The Americano NEVER disappoints. Service was fast and way friendly. I think this downtown location is used to getting coffee out fast to their morning

Just left and the staff working was fantastic! The barista who made my drink taught me a new drink that will be my new order every time. Blonde latte with vanilla bean powder and honey packets!❤️ …

Awesome experience- great team members. It’s giving positive here! I’m not sure where the homeless are as I’ve not seen any since I’ve been going here almost 4 days in a row. Maybe it’s gotten better?

Great location, great employees, good coffee. My only complaint is being asked by a computer screen to leave a tip. Tipping people for doing their job is getting old.

This location is the most colorful location in Salt Lake City. Lot of stylish homeless and staff helping out these guys most of the time! Cheers to the employees…

Fast friendly and delicious. I came at 10am and it was busy. Best to use your Starbucks app before you go. I got the bacon Gouda sandwich which was delicious.

Fast service friendly employee good customer service Easy in &out.i like this starbucks.no parking but if you're walking around is very convenient for you.

cute ginger barista made my drink and he does not look like ed sheeran
Food: 5
Service: 5
Atmosphere: 5

Loving this Galaxy Menu! Playlist of music is definitely different from other Starbucks I've been in.

Staff are friendly. It takes a while for your drink to come out. Tables were kind of dirty.

A perfect place to make a stop while you're city walking. Wife free!! Delicious food!!

Friendly staff. Wait times can be pretty long in the mornings.
Service
T…
More

Had an Awesome time with my friend here. . .the coffee is Superb as Always

i didn’t see any power outlets