Stor-Age Self Storage Claremont

194 reviews

2 Brooke St, Claremont, Cape Town, 7708, South Africa

stor-age.co.za

+27218791627

About

Stor-Age Self Storage Claremont is a Self-storage facility located at 2 Brooke St, Claremont, Cape Town, 7708, South Africa. It has received 194 reviews with an average rating of 4.6 stars.

Photos

Hours

Monday8AM-5PM
Tuesday8AM-5PM
Wednesday9AM-12PM
ThursdayClosed
Friday8AM-5PM
Saturday8AM-5PM
Sunday8AM-5PM

F.A.Q

Frequently Asked Questions

  • The address of Stor-Age Self Storage Claremont: 2 Brooke St, Claremont, Cape Town, 7708, South Africa

  • Stor-Age Self Storage Claremont has 4.6 stars from 194 reviews

  • Self-storage facility

  • "Nathan is a crook - beware"

    "Finally i got storage !! and thats thanks to Darren !!! Such an amazing guy , he kept me in the loop and tried to find solutions and options untill I finally got my storage unit !! I finally feel like things are starting to take shape , thank you so much Darren i hope Stor-Age Claremont realize what an awesome employee you are , we need more people like you , going out there way to help customers Thank you , Thank you Darren !! I was starting to loose hope but you came through for me "

    "Absolutely excellent! I could not rate Storage in Claremont more highly if I tried! The units are immaculately clean and safe, are extremely easy to access and Storage's customer service is second to none"

    "I bought some medium boxes at Claremont branch, used one and found that this did not work as I needed to use smaller boxes for crockery"

    "Clean and secure, individual access storage - nothing wrong with this locality either but the prices for storage, take my advice and don't store things unless you need to"

Reviews

  • Duncan Gillespie

Nathan is a crook - beware. We hired a storage unit for fixed period of 1 month after relocating to the Cape. It was clear to all parties that it was just for 1 month. When we went to collect our effects today Nathan said he wasn’t paying back the R 1,000.00 deposit we paid as we “hadn’t provided notice.” Nathan was directly involved and knows he effectively stole the R 1,000 deposit. Don’t be ripped off by this crook like we were. It was very clear - we only ever indicated we were using the storage facility for one month. Nathan is trying to pass the buck to the staff at the Bellville facility - he was directly involved and was extremely arrogant in advising we would forfeit our deposit. The only reason I'm writing this report is to caution you as to Nathan's character. UPDATE: Even though it was clear our storage unit rental was for a month and Nathan stole our (D1,000.00) deposit, the crook attempted to debit our bank account for a further R 1,474.00 which was for the following month, despite us clearing the storage unit before the end of the previous (October) month. Be warned of this thief. Disgusting behaviour.

  • Amber Mgushelwa

Finally i got storage !! and thats thanks to Darren !!! Such an amazing guy , he kept me in the loop and tried to find solutions and options untill I finally got my storage unit !! I finally feel like things are starting to take shape , thank you so much Darren i hope Stor-Age Claremont realize what an awesome employee you are , we need more people like you , going out there way to help customers Thank you , Thank you Darren !! I was starting to loose hope but you came through for me

  • Kirsty Robinson

Absolutely excellent! I could not rate Storage in Claremont more highly if I tried! The units are immaculately clean and safe, are extremely easy to access and Storage's customer service is second to none. If you are lucky enough to be working with either Carla or Nathan you will be in extremely expert, professional, supporting hands - no job is too small to assist you in making your move in and out seamless and easy. Thank you Storage for a truly wonderful experience!

  • Denzil Coetzee

I bought some medium boxes at Claremont branch, used one and found that this did not work as I needed to use smaller boxes for crockery. I tried to swap the unused boxes for small ones but they do not allow this. This is certainly bad company policy as the boxes are still brand new and all i wanted was a swap. Furthermore the box quality seems poorer than others that I have used for moving. If I could I would habe given zero stars.

  • Crispian Swarbreck

Clean and secure, individual access storage - nothing wrong with this locality either but the prices for storage, take my advice and don't store things unless you need to. Off-site storage is a complete trap and a waste of money that could be better poured into more constructive purposes. The sales team here are extremely friendly and helpful as are the other branches of this company's service offering dotted about Cape Town

  • SIKELELWA ANITA MASHIYI

I recently went to the Storage claremont yesterday to find space since my partner is moving from his old place. I have to say the service was 10/10. The lady that assisted us was clear and very nice. Ontop of that they sent us the contract right away and were efficient. We were in and out in no time. It's a go to space if you need to store your things.

  • Michelle

The service was efficient the area is clean. The staff are friendly and helpful. However on 22 February at 11:38 locker 1085 made it difficult to us to pass as there was a huge sail on the floor. Which was difficult for me to move and pass by. Hoping this is cleared away and area remains free to pass by. Michelle Calasse

  • Grant Davids

I was at the claremont branch during the week and I received super awesome service from Darren. He really gave me great perspective on my moving situation. I love the service he gave and it shows there are good people out there. I bought some merchandise and he gave some of the best service I have received in cape town.

  • Brian Dyongo

I am appalled by the treatment and rudeness I recently experienced from Lizaandre from your newly purchased branch from Green Cube Storage in Ottery! I have been a client with Green Cube Storage for years now and am renting 5 units there! I am definitely taking my business elsewhere!!!

  • Jozi Harty

Buying packing supplies: This place is lovely! I desperately needed packaging to store my mattress in and couldn’t find one anywhere- until I found Stor-age. Building has lots of nearby street and off-street parking which is always a win in Cape Town. Also great customer service.

  • Eugene Samuels

Thank you Claremont Stor-Age for a wonderful service rendered during the storage of my belongings. You guys friendly and always eager to help has been gratefully appreciated. Thank you so much and everything of the best, God bless you all.

  • Tascha BM

What INCREDIBLE service! Nathan and his team are so friendly, professional and always willing to go the extra mile, he made the whole experience such a pleasure. I strongly recommend Stor-age Claremont, thank you Nathan!

  • Zafeer Patel

The most convenient and accessible storage facility hands down. Many unit sizes to choose from, accommodating staff and easy sign up process. One stop shop for all your packing requirements onsite as well.

  • Janine Viljoen

I had fantastic experience with Nathan at the Claremont branch . He was helpful and very efficient after my very last minute request for storage for my daughter . He made it happen and I was so impressed .

  • Lovell Southey

Shout out for Yazeer Abrahams, i would not have managed without his willingness, what a wonderful gentleman, thank you! !. The staff at this facility are always cheerful and helpful. Such a pleasure!

  • Melissa Eksteen

Awesome service and friendly staff everything you would need when moving. They very accessible and their prices are competitive. The staff are also clued up on the products and the storage is secure.

  • Angela G. Horn

These guys have partnered with The Santa Shoebox Project. Along with acting as a drop-off point, they're also supplying free shoeboxes. Each person gets four for free and there after it's R5 per box.

  • Keir Timm (Thunder Emperor)

Helpful staff, very clean, becoming quite expensive though. To get an equivalent unit thats the same size as one I took 6 months ago, now costs twice as much. Not sure why prices are skyrocketing.

  • Suren Bissasser

Had issues with terminating the contract. Had to settle for 50% refund of unfair charges for about 4 additional months after giving written notice to terminate. Will NOT support in future.

  • Rushdien Ryklief

As with all Stor age facilities always clean & neat. Staff is friendly. Very busy monthend fortunately my vehicle wasn't too big, so I was allowed to offload under cover while it rained

  • Quinton Verschuuren

The staff are friendly and helpful. They have a little shop selling boxes, padlocks and packaging. The premises is always clean, safe and secure. Only drawback is it is not open 24/7.

  • Michele Harris

Nathan assisted professionally and way beyond his duty. Sorted fabulous efficient packers and movers for us. Units immaculate. Security excellent. All in all a wonderful experience.

  • Corinne Hudson

Excellent experience. Helpful & accommodating staff. Convenientantly located. Clean. Secure parking. Sufficent trollies & bins to enable loading & unloading. Highly recommended.

  • Debbie 2018 Zelezniak

I could NOT be happier with the service we receive from Warren and Chyann! They are friendly, helpful and professional. I recommend this branch of Stor-Age without hesitation.

  • OWEN VAN ROOI

Units are clean passages empty but parking terrible espe ially for turning around or bigger vehicle. It off a one way so going around the block not as simple as it sounds

  • Kelly Stevenson

I highly recommend Stor-age Claremont. Clean, secure storage and the service I received from Nawaal was super friendly & efficient from beginning to end. Thank you!

  • Percy Martin

Always nice, clean and secure. Situated close to the main road in Claremont, it's easy to access. Close to shopping malls and public transport. Secure free parking

  • Kim Christians (Kim)

My 3rd time collecting a parcel here and as always, outstanding service.Very friendly and helpful staff. Thank you Nathan and his lovely co-worker.

  • Andrew Eames

Great service and complies with most insurance company's policies for household contents insurance. I also scored a discount for the next 6 months.

  • Christopher

6 months in and a great experience so far. The team even called to inform us that our lock didn’t look correct which was appreciated.

  • Anesan Reddy

The storage unit was very clean. I was actually impressed that my bed was still in the same condition I left it in and still usable!

  • emilie venter

Fantastic service! Options were discussed throughly and in a clear format. Consultants are welcoming and helpful. Above and beyond.

  • Anne Gordon

Carla was hugely helpful in finding me the right size space and making all the arrangements to fit my needs and time frame.

  • Steven van der Merwe

I can highly recommend Stor-age Claremont. Friendly and very efficient staff. Good value and very secure facility. Awesome

  • aviwe menze

Trash service really. They keep making excuses for not paying out deposit. Very disappointing, wouldn't recommend them

  • Travel The world (Travel 69)

Very clean. Securety is good... And so much options.... Do your home work or you will wallk out with no cash.....

  • Natalie Stutzman handel

Very Clean, secure and very friendly service from the reception team. Expensive but probably worth the money

  • Alexandra Cloete

The staff here are very helpful, and the storage units are spacious and neat. Easy to find and affordable.

  • Shevonne Dominique Malgas

Secure, clean, good service. My fee increased within less than a year from signing up. The only bummer!

  • Nigel Kukard

Very impressed with this facility, we use them to store our stock items. Very nice and helpful staff.

  • Chris Heiberg

Signup was painless and efficient and the storage unit is fabulous. Amazing service. Very happy.

  • Gert Hofhuis

Chevonne at Claremont has been an absolute pleasure to deal with. Very helpful and professional.

  • Desigan Naiker

Excellent service, great value for money, and so quick and easy to get everything sorted.

  • Jannicke Boyle

Friendly, quick, efficient and a neat and clean space. A pleasure dealing with the team.

  • Megan Zondagh

I haven’t made use of their services but their communication was quick and informative.

  • Darryl Hamber

Great facility with awesome client service all round. Big thumbs up …

  • Hennie Wentzel

Friendly attentive staff. Area doesn't handle very busy times well

  • Zinziswa Mgudlwa

Friendly stuff and best service. You guys made my day, thank you.

  • Jeff September

Weekend Staff is very helpful and friendly

  • Imaad Suliman

Very friendly services

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