Cindy did a great job in putting together an itinerary for our honeymoon to Spain and Portugal. I appreciate the thoroughness of our vouchers and private driver. My husband and I were disappointed with the choice of hotels (Le Meridian and Trivoli). Le Meridian was incredibly dark that we had to set up our lights from our phone to navigate within the room and find our things. Customer service at Trivoli was also sub par. I would have liked to be provided with more options regarding accommodations as this was our first time traveling there together. I later found several AirBnBs in magical places that were very spacious and significantly less expensive than the hotels provided. I should have done more of my own research, however, we were quite busy planning our destination wedding weeks before the honeymoon. Suggestions on "must see" attractions would have been helpful as tickets were sold out for some places when we arrived and as we figured it out on our own. Overall, Cindy had taken the time to put our itinerary in order but more options to choose from would have made our trip that much better. Thank you!

We worked with Kim for a trip to Cancun and she was incredible overall. She was always responsive to inquiries and issues, and even took care of a no-show fee with our transfer company when we missed our pick up due to a flight delay. She provided lots of helpful information in advance of our trip, and was willing to book excursions and such for us. The resort she recommended was beautiful as well. Our rooms were absoutely gorgeous swim-up suites and we were near the beach (photos below). The only reason I couldn't give 5 stars is that we bought advance tickets for the ferry to Cozumel and didn't end up using them, which was a waste of $50 and the $30 taxi each way to/from the ferry dock. Why? We weren't warned that the water can be super rough. I had already told her my husband had vertigo, so I would have appreciated the heads up, in which case we may have opted not to do Cozumel, or at a minimum, would have checked conditions before buying the ferry tickets. Otherwise, I completely recommend Kim as a stellar member of Susan's team. She was fabulous to work with!

My husband and I chose to work with Susan for our destination wedding based off the recommendation of another travel agent. Based off of her previous reviews, we thought that we were in good hands. Unfortunately, we experienced issue after issue when working with Susan and her team. While Susan is kind and funny, she is very unorganized. She would often take days to get back to us about time sensitive matters and would regularly send the wrong information to us and our guests. When we would bring these items to her attention, she would always have an excuse as to why things were not done correctly or in a timely manner. We would have to double check, and often correct, information that Susan sent us. She added a lot of unnecessary stress to our otherwise stress-free wedding. I think Susan would be great to work with for an individual trip, but I would not recommend her for a large destination wedding like ours.

My husband and I traveled to Cancun, Mexico in May 2023 with the help of Susan's Travel Service. While we were planning our wedding in 2022 we were so busy and almost left the honeymoon part as an afterthought. I knew that I needed help if I was going to get this thing planned. We are so glad we reached out to Susan's Travel Service, they made planning our honeymoon feel like a breeze. Haley Beaver was the person we worked with and did an amazing job getting to know what our priorities were for a once in a lifetime trip. She exceeded our expectations by far. The amount of resort options can seem overwhelming but she narrowed it down for us based on our budget and wants. From flights, to transportation, to excursions, they can help with it all! I can't wait to plan our next trip with this company. Safe , reliable and an unforgettable travel experience. What more can you ask for?! Thank You Haley!

Susan's Travel Service is the BEST! My husband and I were looking into taking a trip for our 25th anniversary. We don't travel much and didn't know where to start. Susan recommended a handful of places and we totally put our trust in her. We settled on a Mexico trip to the Riviera Maya. Our trip by far exceed our expectations! Susan planned everything for us from airfare, to the resort, excursions and travel back and forth. It was the most amazing experience of our life. Since our trip I have put my parents in touch with Susan and she has helped them plan a cruise with their friends. My mom said they couldn't have planned without Susan's help. We will use Susan's Travel Service for all of our future trips! Thank you, Susan!!

Traveling together without our kids has been rare for my wife and me, partly because we really do love creating memories with them. However, thanks to Susan's Travel Services, we were able to enjoy one of those rare times. Susan’s Travel Services was able to book us a few days at the Hard Rock Hotel Vallarta, which was a really nice all-inclusive resort right on the ocean in Puerto Vallarta. We spent most of our time just enjoying the beach and ocean and enjoying not having to have actually plans. Overall, a great way to relax and recharge in an amazing place with some amazing weather. Guess I know where we need to hold our next family get together… and who we need to book it.

We recently used Susan's Travel Service for our destination wedding in Mexico. Susan made the process a breeze for us! She sent us a variety of resorts and was patient with us while we tried to pick the one that matched our list of wants and needs. She was quick to respond to emails or text for all of the questions we had. With having such a large guest list we knew we wanted a travel agent to help. Susan took care of booking everyone's trip and answering all of their questions. She helped take some stress off of our plates by handling all of the travel details. We can't thank Susan enough for working with us over the past year and helping make this experience a great one!

After struggling to figure out our honeymoon plans for months, a friend recommended my fiancee and I use Susan's Travel Service to help out. We worked with Haley Beaver and had a great all around experience with her. She helped us choose the right resort for us (Secrets Cap Cana), answered any questions we had, gave us great excursion recommendations, as well as tips on how to navigate international travel as we don't have much experience in that area. We had a great stress-free honeymoon thanks to her. We would definitely go back to the DR again, and would definitely work with Haley and Susan Travel Service again to plan our next big trip!

We worked with Cindy M to plan our honeymoon in Negril, Jamaica. She was quick to reply to emails and helped us decide between two all inclusive resorts. We ended up a Couples Negril and could not have been HAPPIER! Cindy made sure we had all the necessary information regarding travel to Jamaica, our transportation and any travel insurance needs. When we arrived we were treated to a beautiful beachview suite along with flowers and champagne. Cindy checked in during our trip to make sure we were happy and we received a sweet “welcome” note once we arrived back home. 5 STAR SERVICE and I would recommend using Susan’s Travel Service to anyone.

I travel a lot and make my own arrangements. However, I used Susan’s travel on a recent trip to Southern California. We booked hotels through them. It was a completely different experience than booking directly. The hotel knew we booked through Susan’s travel/virtuoso and enhanced the experience. We even had private check in at one hotel. It made me feel like a bit of a celebrity. Definitely recommend using Susan’s travel. There wasn’t a cost difference but there was an experience difference for sure!! Also got a text asking how things were going and they had special treats delivered to our room! Can’t remember the last time that happened.

We used Susan Travel Services for our honeymoon trip to Jamaica this past July 2022. Cindy was our travel agent. The overall experience for us is 2 stars because it really was not anything impressive. Just a very ordinary business transaction.—Subpar The very few communications we did have with Cindy were cordial. One of the reasons we picked Susan Travel Services to help us book our honeymoon is because of the great reviews we seen and wanted to experience that exceptional service. But overall, nothing from our experience left us impressed to refer others or for us to ever use the Susan Travel Services again.

Thank you so much for setting up a very last minute vacation for four to Oahu and Maui! The flights, transfers and accommodations were perfect and ideal locations. I was overwhelmed trying to schedule everything when I had never been there and only had about 30 days to get it all done. We had a worry free , adventurous and relaxing time. I was able to prepare for my trip with little stress because Susan handled all the planning (flights, hotels, transfers, car rentals) ! I will definitely use her team again! She was available throughout the planning and the trip. Everything went smoothly ! Not one issue.

This was the first time we've worked with a travel agent & we would absolutely recommend. Haley B at Susan's Travel Service was wonderful to work with! She was super responsive at answering any questions we had & helped us to book our honeymoon from start to finish - booking all flights, lodging & excursions for us. It was so nice to just 'show up' for once & not have to plan every detail of the trip. Haley helped us to find a destination that was the perfect combination of adventure & relaxation for us & was quick to support during any minor hiccups we had during our stay. We would certainly recommend!

Not exactly sure where to begin but hold smokes, what a great trip. Susan and her staff are just incredible to work with. Not to mention how easy it was to book our trip and how affordable it was. We had a minor little issue with transportation and had to wait like 30 minutes to be picked up. Not only did Susan get it handles, but she also had the company get us a full refund for the transportation. Great customer service but totally wasn't needed. We sat and had our first drink while waiting for the cab to pick us up. You will not be disappointed with you experience if you work with this company.

We just returned from our Norwegian Cruise to the Caribbean and it was fabulous. Everything that Haley recommended was perfect and exactly what we were looking for in a cruise. In the beginning of booking the cruise - we thought our budget only allowed for 1 cabin on the cruise ship, however with all the discounts offered, we were able to get 2 balcony rooms with almost the same cost as 1 room. We are very Thankful to Haley for researching this option and making our dream vacation come true. If you are looking for a travel agent, I highly recommend using Haley with with Susan's Travel Service.

Our trip was just what we needed and was made especially easy with Cindy Mayhorn's expertise. For instance, not only did Cindy send us reminder emails of what essentials to bring, but she also suggested nonessentials that made our travel and tropical vacation even better. Cindy also encouraged us to complete the health forms before we arrived at the airport which saved us a ton of time and inconvenience. Lastly, the suggestion of having pictures of important documents was also an expert tip. Friendly, professional, knowledgeable - we highly recommend Cindy at Susan's Travel Service!

Susan is an amazing travel agent. If you haven’t used her you are missing out. Not only is she very knowledge on where to travel for an amazing experience. She goes above and beyond to provide the small things that truly matter. She helped me and my wife go on 2 amazing getaways and we didn’t have to do anything but show up. I never thought about using a travel agent but after working with Susan and her team I will never go back! If you are looking for an experience of a lifetime reach and let Susan’s Travel Service fulfill your dreams!

We recently booked a trip to the Dominican Republic through Cindy Mayhorn at Susan's travel services. She was AMAZING! We booked at an all inclusive resort and Cindy took care of everything for us. She booked our airfare, arranged all transport services and sent detailed explanations of everything we needed to do. When I had questions she responded promptly and our entire trip went flawlessly. I can not recommend her enough as far as communication, thoroughness, and attention to detail. We will definitely be booking through Cindy again!

I have worked with Haley Beaver on 2 trips so far and her guidance and recommendations have been right on point! The Costa Rica resort we stayed at was superb and she even helped me get over my fear of cruising by helping us pick the most beautiful action-packed cruse of a lifetime! We had such a great cruising experience in the Greek Isles. We were not even considering Greece before she suggested it and I am sooo happy I took her advice. Trip of a lifetime! 2 for 2! I will for sure be booking my next trip with her.

Susan’s energy and attitude was infectious! From the first moment we chatted, I knew she’d be a great fit to manage our destination wedding travel. During the consultation she walked me through the process, showed me the details and organization behind managing travel, and thoroughly answered all of my questions. I coordinate a lot of my own travel, yet was still able to see the clear value of working with someone like her. Really looking forward to having her take the burden off of us and our wedding guests!

Susan was not helpful at all. Asked her to book a hotel room with our group rate. She quoted $442/ night which seemed high. The same day I booked the same room myself directly with the hotel for almost $100 less per night. Also not at all responsive to inquiries. Last experience was when I wanted to purchase travel/ medical insurance. I was told by the cruise line that I had to use travel agent. I called Susan's and left two messages and never got a response. Would not recommend this travel agency

We used Susan's Travel Services for our honeymoon and it was an amazing experience! Our travel agent was Cindy and she did a wonderful job. She booked us everything we needed for our trip to Hawaii (Oahu and Maui) such as hotel, rental car, flights, etc. Planning a wedding was stressful enough and Cindy just handled everything which is exactly what we needed. I will certainly be using her again for our next big trip! If you are considering using them I highly recommend it, you won't regret it!

My sister and I used Susan for our trip to Riviera Maya last May. I have never had a better time in my entire life! I thought travel agents were a thing of the past and Susan proved me wrong. She was beyond accommodating and insightful. Her experience made ours unforgettable. I have told everyone I have the opportunity to tell about our experience. Thank you so much for being so attentive and personally taking your time to make our trip absolutely amazing! Susan, you are the best!

I had a wonderful experience with Susan's Travel Service. My (now) husband and I worked with Cindy to plan our honeymoon. I am SO glad I learned of this service-- we are not well traveled and working with Cindy made the whole planning experience as easy as possible. Cindy responded to us quickly throughout this whole process and I trusted her advice. I would absolutely recommend this company and hope to work with them again in the future!

Cindy helped us out by finding the perfect location for our 50th birthday bash. She listened to us explain what we wanted for our vacation gave us some different options and helped us plan a wonderful vacation. She sent us helpful tips about the area and arranged transportation for us from the airport to the resort. She also sent us packing tips and information about the area. She always responded quickly to our calls and e-mails.

This would have been 5 stars if not for sparse communication at the beginning of planning our trip, which made us a bit nervous. Our trip to Ireland was fantastic and every event she planned was enjoyable. We had no hiccups with hotels, rental car, or events. One B&B chosen was super rural and could not be located on any map, but that was the only difficulty. This was a once-in-a-lifetime vacation and it fell together beautifully.

Cindy planned our honeymoon for us and she was wonderful to work with. She gave us many choices to choose from within our budget and the amenities/activities we were looking for. The resort she helped pick for us was spot on with what we wanted. We received several emails from her leading up to our trip with helpful tips for packing and guidance through the airport. We can’t wait to plan our anniversary trip with Susan’s Travel.

Cindy Mayhorn helped us plan our honeymoon! She researched options without our desired criteria and budget quickly. We ended up going to secrets Cap Cana and were treated like a king and queen for a week - much needed after 8 months of wedding planning! Cindy sent us helpful informational emails in the weeks leading up to the trip. She made the process easy and pain free for us, we had a great week! Thanks Cindy!

Had such an awesome experience working with Cindy and Susan for my honeymoon vacation. Covid made booking the perfect trip rather challenging but Cindy never gave up on making sure we had the best trip of our lives! We had to change the trip a few times and Cindy's attention to detail made this a breeze. We are looking forward to booking our next big trip with her because we know we will be taken care of.

I went through Susan's Travel Services for my Honeymoon to Greece. It was so nice to not have to stress about my honeymoon (where to stay, how I was getting there, transportation, etc). They did all the heavy lifting, allowing me to focus on my wedding, and then truly enjoy my honeymoon with my new husband! We really had an amazing time. I am hoping to plan my next trip with them very soon!

I used Susan's Travel Service for my first trip to Hawaii! Everything went off without a hitch. My travel agent, Cindy Mayhorn, did a fantastic job setting up plane and excursion day trips. She was organized, reliable, and extremely helpful/attentive to my needs. I had a great balance between relaxation and sightseeing. I highly recommend using Susan's Travel Service for vacation planning.

It was a pleasure working with Cindy to plan our trip. We had an amazing time and she ensured the entire process was seamless. We never had to worry about anything and she answered all of our questions quickly and thoroughly. Our trip wouldn’t have been this perfect if it wasn’t for her help! I would recommend her services to anyone who is looking for help planning their next vacation.

Our friend booked her wedding through Susan, so we worked with her to get all of our accommodations set up as a group. Susan was awful to work with. The auto payment was set up poorly (partially as a result of lack of communication), and we were told our trip would be cancelled because it was set up sloppily. Communication was lacking throughout the entire process.

We used them to book a family vacation to London and Paris - Cindy made it so easy! She took the time to understand what we were looking for, provided options, kept us updated and was very responsive. The hotels were great, location was perfect, all of the transfers from airport to hotel/train etc were so easy - awesome vacation!!! I would highly recommend them!

Cindy Mayhorn at Susan’s Travel Service did a wonderful job planning our trip to Hawaii!! Her vast knowledge on flights, hotels and excursions made our whole experience so enjoyable. She is so well organized and attentive to all the details; it put my mind at ease knowing we had her as our travel agent. I highly recommend using Cindy for your travel needs!

We’ve used Susan’s Travel Services and she does not disappoint! We’ve been to Hawaii, Bora Bora and helped our friends get to Jamaica through this agency. All of our trips have been top notch! They’re super knowledgeable, give great advice on excursions and know the best places to eat! We highly recommend Susan and her team! Best Travel Service ever!

Susan is the best!! She helped us plan an amazing wedding at LeBlanc Los Cabos. It is a beautiful resort and all inclusive. When several of our guests experienced issues with their flights she got to work contacting the resort and helping them in anyway she could. I look forward to working with her to plan our honeymoon and future trips.

Susan is beyond amazing! We enjoyed a week at Sandals in Antigua and Susan went above and beyond to answer all questions and concerns within a timely manner! She made everything so easy and stress free and made sure we had everything we needed before our departure! We will definitely work with her again and can’t recommend her enough!

Susan helped plan and set up my nieces wedding in Hotels Xcaret Mexico. Everything went so smooth. She sent several emails leading up to the trip to prepare 40 of us to head out of the country and sent forms to fill out before hand so there was no hassle on the plane. She was a gem!! Highly recommend Susan for your next adventure!

Susan and her team booked an amazing full Belize experience for our multi-generational squad. It was amazing, and any covid travel bumps were helped/navigated really well! We jumped off waterfalls, walked through jungles, heard howler monkeys, then capped it off with some among beach and scuba. Perfect for a bucket-list trip!

Cindy is amazing! We have used her for a few trips now and have had a great experience each time. We just went to Mexico with a group of 10 people and she did a great job informing everyone of the process and what the next steps are, etc. We plan on using Cindy for all of our future trips as she makes planning a trip easy!

Susan booked us to the Sandals Grande Antigua for our anniversary and it was a great trip! She took care of flights, ground transportation and the resort booking for us and everything went smoothly. We've been using Susan for about 5 years and have always had a great experience. I'd highly recommend her and her team!

Cindy was so helpful in helping us plan our anniversary trip to Punta Cana. She took the time to work with our budget and get us the most for our money. I loved all the tips emailed before our trip and all the guidance with traveling internationally. I would highly recommend their services and plan to use them again.

Cindy was absolutely amazing to work with! She helped book an all-inclusive resort for mine & my wife’s honeymoon & made everything so simple to navigate! We were nervous because neither of us had been out of the country, but Cindy took care of everything & make things so easy. We will definitely be using her again!

I worked with Cindy from Susan’s Travel and she was amazing! She took my requests and found us a perfect honeymoon spot, and was so helpful throughout the process for my passport, riding services, and travel questions! I was so thankful that with all my wedding planning, booking our honeymoon was so simple and easy.

Cindy was an absolute pleasure to work with. She has wonderful follow up skills and was very detailed with information we needed to know for our travels. She coordinated our trip to include air, resort, transfers and insurance. I would highly recommend working with her to any of my family, friends or colleagues.

I absolutely love working with this travel agent! I’ve used them twice to book trips to Mexico for me and my husband. I got the pleasure of working with Cindy this time around and she was beyond amazing! So tentative and responsive to any and all my questions. I won’t use any other travel agent ever again!!

Cindy Mayhorn the agent at Susan's Travel Service was great to work with. She communicated well, she knew what she was doing, and as a result of her professionalism we had a very nice trip! I would highly recommend them especially if you are looking for an all inclusive vacation. I give them 5 stars!

Susan planned our one year wedding anniversary trip to Hawaii. She was quick in responding and provided many options that allowed us to stay within our budget. This was one of the best vacations that we have taken and for that we are so thankful! Use Susan’s travel service, you won’t be disappointed.

Well Cindy did it again!!! Last year we did Jamaica but this year we had to go bigger for our 25th. We started in Barbados for 5 nights and finished in St Lucia for 5 nights. Cindy was amazing throughout the entire process and ensured a great trip! Thanks Cindy and Susan’s Travel for all the help.

Susan helped us book a ten night dream trip to Tahiti and Bora Bora in Aug-Sep of 2022. I’ve always made my own travel plans but i wanted this trip to be perfect. Susan’s expertise did just that!! We fully enjoyed our trip to paradise because we didn’t have to worry about any of the details.

Booking my Disneyland trip through Kim was an awesome experience. She walked us through all the details and helped with all aspects of our trip and time at Disneyland. I’ve been to Disneyland a bunch of times but she taught me so much that I didn’t know and it made this trip the best yet!

Susan has been wonderful in arranging our destination wedding accommodations! She is always available to answer my questions and advocate for me to the resort! She’s a wealth of knowledge as you plan a wonderful vacation! She is also coordinating our honeymoon travel! Thanks Susan!

Just came back from a fabulous Alaskan cruise on NCL booked through Susan's Travel Service! There were 13 of us that went and everything went so smooth with Susan. I've booked many trips through her and she's so easy to work with. Thanks Susan for always making my travel happy :)

Susan has been very helpful in coordinating our travel arrangements for our upcoming wedding in Cancun. She always answers our questions and has helped us streamline communication with our guests to for a life changing vacation! She’s helping us with our honeymoon travel as well!

We worked with Cindy to plan our honeymoon. I can’t express how much of a relief it was to not have to plan our trip in addition to our wedding. All we had to do was show up and follow the instructions!! Cindy was responsive and great to work with. Now for our anniversary trip!!

Due to moving from Seattle to Scottsdale and a related remodel, we needed help securing a rental car and lodging for a COVID rescheduled trip to Italy. We utilized Susan and her travel team and our trip was great and everything went smoothly. We greatly appreciated her help!

I had a great experience with travel agent Cindy. She booked a great Hawaii trip for me with the exact condo/car/flights that would work for me. Unfortunately I had to cancel my trip but I had travel insurance and Cindy was very helpful in seeing that my trip was refunded.

Cindy was great about every detail! She made it easy for us to ensure all the details of our trip were covered and exactly what we wanted for our special vacation!! Punta Cana Breathless was a beautiful, well run, extremely clean resort and we enjoyed every minute of it!

Susan’s Travel is absolutely Amazing. She has planned over 10 trips for our family and they have all been fantastic. She always gives us options to fit our budget and makes great recommendations so that we can show up and enjoy our trip. I highly recommend her services.

Susan was spectacular in juggling all 32 people on our destination wedding getaway to Jamaica! It was stress free bc she handled all the details w sandals! Can’t wait to use her again on our next adventure! Promise we won’t bring 32 ppl this time, Susan!! …

Haley is 100% amazing. Not only does she travel to recommended places she gives you great and accurate options. I’ve used this travel agency twice and so have a couple of my friends. They’re very dependable and give great prices with fast response times.

Susan and Cindy were wonderful to work with. They are very knowledgeable about different locations, easy to reach, and much more. We did not have to worry about a thing while working with them! We will definitely be using them to book future trips!

Cindy was excellent. Our trip was planned perfectly and took a lot of pressure off of us while we were overwhelmed with wedding planning. We were so amazed at how nice our resorts were and how well planned our transportation was. Cindy took

If you are unsure whether or not to use Susan's Travel Service let me be your sign to say that you absolutely should! Before using Susans Travel Service we tried booking all of our flights, transportation to our resort, the resort itself,

Thank you for putting together a last minute trip to Cabo for my husband’s 50th birthday! The hotel, accommodations, flight and airport transfers were perfect. Cindy was on it. We had to throw things together pretty fast and she was quick

Where do I even begin?!! I reached out to inquire about a trip to Kauai and in less than 8 hours I had a response back with all info needed in order to start the process—that alone impressed me! Haley then provided incredible options that

Unfortunately, due to a cancellation of wedding plans and honeymoon plans, we did not get to fulfill the actual travel portion of working with Cindy - HOWEVER, we will definitely be reaching out to her when the time is right. This was my

I used Susan's Travel Service to go on a recent trip as part of a group (about 150 people) on a cruise with Norweigian Breakaway. While the staff at Susan's Travel was pleasant, I found that they are poor when it came to attention to

Haley was a fabulous agent! Every question I had about our trip to Cancun for my daughters wedding was answered promptly and joyfully. This was the first time I have used a travel agent but will definitely use Susan’s again!

Susan was awesome to work with! She was available to answer any questions I had and happily worked with the cruise line to resolve an issue I had with the package I had purchased. I highly recommend Susan’s Travel Service!

My husband and I just got back from our honeymoon to Punta Cana, DR and worked with Cindy - she was great! Very detail oriented and thought of everything. We would absolutely work with her again!

Susan's was a dream to work with and made our honeymoon in Maui fabulous! Cindy has been everywhere and seen everything, and will work with you and all her contacts to make your vacation great!

If I could put 10 stars I would! Susan made our dream vacation fabulous; her experience and knowledge of French Polynesia was evident from the initial planning stages to the final itinerary.

Cindy made sure we had the trip of a lifetime. Everything was taken care of. We just had to show up with our bathing suits. We highly recommend using Susan’s Travel Service. Call Cindy!

Me and daughter Erin had an awesome time traveling to Hawaii. I love working with Haley, she always exceeds my expectations and respond quick. I will use her services again …

Susan was amazing! She took care of all the details so all we had to do was enjoy our vacation! I will definitely use her services for my next vacation and highly recommend her!

Wish I would have reached out to Susan and her team sooner!! Questions answered, wishes granted and our family had the absolute BEST experience using this agency.

Susan helped us with a wonderful trip to Italy. All transfers and lodging went off without a hitch and reservations were perfect!

We had an excellent trip! Sad to leave Italy but glad to be home! Thank you for coordinating our dream trip!