Agency started out really good. Worked with Macy. If the rating was for Macy, i would give 5 stars. But over the last couple years, we somehow ended up with an agent, Lisa Cahn. She is no good. Terrible at communicating. I had to send 5, 6, 7 emails and demand a reply in order to get her to communicate with me. I had sent an email about filing a claim. She never replied, ever. We cancelled the policy. Just really need an agency that will communicate in a timely manner. If you need this too, find another agency for your insurance needs.

They make shopping for insurance super simple. I've even "spot" checked with outside carriers to ensure I'm still getting the cheapest rate and so far so good. They make switching insurance carriers super easy too. I can't recommend this place enough. They e helped me save thousands!

Been a customer for 8 years. They are professional, prompt, and always find you the best deal. A+ service. I've recommended them to a few friends.

Great customer service i strongly recommend this company.