From what I have seen, the lines for the teller are long because a lot of people don’t just use the ATM to withdraw. TD just doesn’t have a lot of locations nearby, the closest one to this is Williamsbridge Rd and that location is like a ghost town during the day despite having a much larger building.

Worst bank ever they take care of their line inside the bank and forget about the drive through. They told me I could only withdrawal 5k from a business account. They customer service is real slow. They should close this branch down already is not worth having it… other branches are way faster

One Teller for both drive through and the branch. Also one person for customer service. How is this bank even still open. I heard the customer service rep tell people that there is a one hour wait to be seen. The Bronx TD Banks are always the worse. This is why I just go to Manhattan Branches.

Longest wait I have ever experienced in a bank extremely crowded. also, the workers just be walking around in circles doing a whole bunch of nothing it’s so aggravating.and taking care of the same person for hour. We told them we were waiting 2 hours and they just said “ okay “.

This branch has always big lines and move slowly. Almost every week any day no matter what it is Atm will be down.Today at 8:30 am all the Atms inside and outside were found also down which is very inconvenient for the customers and I have to go to another Td bank branch .

Long wait and so much miscommunication. Discourged by all their banking services and credit card. My accounts were all closed when I didn't use for long periods of time. Lost all my points, no apologies or alternatives. Bank with someone else.

America's Most In-Convenient Bank. Not just this branch, the entire system. I went to pay off my credit card with a check from another bank. I make the line and when I get there they tell me they cannot accept it because it does not show in

went to this bank to make a withdrawal I told the bank teller I want to make a withdrawal of $ 410 he looked at at me and replies $ 410 I said yes after I made the transaction I noticed he only withdrawal $ 110 I went back online to see the

Long wait for teller window and personal banker every single time I visit. I went on Saturday and couldn't be seen. I went back on Sunday and waited 1.5 hours to process a wire for Monday that never hit my account on Monday. Now I'm on hold

This bank in particular is always packed up with long lines. If you're in a hurry to come and leave immediately, this particular td bank location will disappoint you. Though, there are few staff of theirs who are compassionate and helpful,

This is the absolute worst TD branch ever! The drive through atm rarely works, the lines are horrendous and I won't even begin to discuss customer service. I love TD most for its convenience and consistent great customer service reps. This

This Bank is terrible. Lines are always long, ATM always have an issue, Atm kept my card and the machine to make a new card is broken, I was told to go to another TD Bank that is far. No, FIX THE MACHINE. Customer service is BAD. Employees

Lazy bunch of employees . When it’s almost time to close they make every excuses under the sun not to help you and have you sitting there for hours . Very unprofessional and if you ask me racist set of individuals . They help who they want

Is obvious about this management staff and everyone else that is assisting this branch should be terminated from their job positions the services here are disgusting my recommendations is shut this branch down and move to another location

HORRIBLE SERVICE. I went in to make wire transfer. Banker spent 30-45 minutes checking and "fixing" my account info which I did ask for, did not need fixing, and never had problems with. Then proceeded to tell me that they could not wire

This TD Bank is the absolute worst one I've been counted in the bronx. The drive-thru ATM is always down, the bank is always closed. Nothing is ever functioning at this location 100% correctly. Something is always up and there's always a

I made an online appointment to replace my debit card and used the curbside option. I received the confit or the application and the check in link. Once at the branch I checked in at 4:45 pm and receive another confirmation text stating

Horrible is the only word that I can explain they are always short on staff or the ATM out side the drive way are not working properly if you want to use it. When trying to deposit the have you waiting 20 min in the car it's horrible I

Everytime my husband and I go to td, it's always packed. We waited about 30 minutes to see someone. I think they need to have a few more workers. At the same time it's an amazing bank so I guess that's why they are always packed …

We need the branch at this location. I just wish the atm machines don’t go OOS often and the main door to enter the bank to use the atm machine after hours are not manually closed. Many times we need to walk up to the drive through.

I think TD is a good bank just on certain days the line are kind of long but they move pretty fast. It's close to me I can walk there and I like that. The machines are always up when I'm there. The staff are friendly and helpful.

That is a experience I have here.almost 4 ATM here,but no way when you want withdrawal money or deposit, because 2 or 3 ATM machines always stop!! So many people just 1 machines think about that. And specially night time out

Gilbert Ortiz the teller was HORRIBLE! He was rude, not helpful, and condescending. I asked him to split my two separate checks and he responded with letting me know I can do it myself. Worst teller I have ever encountered.

Around 30-40 people always waiting every time I come. Tellers standing around talking to each other. 1 teller open with a line of over 10 people waiting. Horrible customer service here compared to other branches

Don't waste your time to go this branch. Go to other branch or call online. Employees are lazy. Just for simple thing they take 2-3 hours! I wonder why the bank management Don't look into this matter!

The atm is still open but Only 2 ppl allowed in at a time,and drive thru and walk through for actual help have a line that lasts forever

Why is this bank so dirty? Why is it the drive thru ATM NEVER WORKS??? Why are the atms inside so janky? DO BETTER

They do not have enough tellers. The line is usually long and they still don’t do anything about it.

Very very slow customer service Way under staff 3 hours in the queue still not being called

They don’t have enough cashier 100 people waiting in the line they don’t care about it