Good day We switched our company banks here about three weeks ago closer to our shop we were dealing with another local bank and this is 2023 that bank was closing it 3 o’clock in the afternoon close sometimes on Friday just out of touch with its customers so we’ve taken all of our business including personal and brought it to TD Canada trust in Richmond super friendly service they don’t try to sell you unnecessary products they try to guide you in a way that’s going to be financially beneficial a professional staff they know how to laugh. It was just a great experience for something that could be very tedious. I give them a 10 on 10 if I could, and I’m even taking it one step further and moving my RSP’s to TD.

Having been a loyal TD client for many years we were serviced at many locations in Toronto and Ottawa we found Richmond branch the best of all. Every single specialist we deal with are always highly competent. We had some problems though not with the branch staff, but usually technical ones and branch specialists eventually sorted them out. Everyone is friendly and helpful. We would specially distinquish Albert, Karen, Brandon who usually happen to take care of us when we visit the bank. The branch is new, with comfortable and cozy interior. Well organized and managed overall.

Stood in line on my lunch break waiting for a teller. During my 15-minute wait.... Another teller literally had a full blown conversation that was not business related at all. The last thing I heard the customer say is "I'll write corporate a letter" and gave the clerk a hug I'm disappointed

Staff are really nice! Very helpful tellers and not at all pushy sales people like CBC stated. Quick in and out transaction!!!

Staff very friendly and helpful.ooks after your needs efficiently, easy-going fun bunch.

I will never understand big banks…staff selling stuff they don’t buy themselves…avoid.

Very friendly and helpful!

Used the ATM here.