Roselands Shopping Centre, 24 Roselands Dr, Roselands NSW 2196, Australia
The Reject Shop is a Warehouse store located at Roselands Shopping Centre, 24 Roselands Dr, Roselands NSW 2196, Australia. It has received 312 reviews with an average rating of 4.1 stars.
Monday | 8AM-7PM |
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Tuesday | 9AM-6PM |
Wednesday | 8AM-8PM |
Thursday | 8AM-8PM |
Friday | 8AM-8PM |
Saturday | 8AM-9PM |
Sunday | 8AM-9PM |
The address of The Reject Shop: Roselands Shopping Centre, 24 Roselands Dr, Roselands NSW 2196, Australia
The Reject Shop has 4.1 stars from 312 reviews
Warehouse store
"Would I come here again? NO"
"Would I recommend this store"
"Worst customer service!! Came yesterday and bought a few items"
"Very good store"
"Today I was at the reject shop and I bought some things as I went to the counter to pay one of the people working there told me that the bottles of coke were on sale, so I asked if it was out of date because it happened a couple of times before and she said no, when I arrived home for lunch we drank half the bottle i realized it was expired 7 days ago this is unacceptable and I will never trust them again"
Would I come here again? NO... Worst customer service I've experienced in a long time. Bought a bunch of stuff and one of the employees (Teresa) didn't hand me all the bags after I had paid and left the store. Went home and checked things against the receipt, was missing about 5 items. Naturally called the store to see if anything was left behind, no one picked up even after ringing 5 times (was even hung up twice)... Had to call Roselands shopping to send someone down there to see why they weren't picking up their business phone because they couldn't even get through. Had to drive back and explain that there was a bag of items missing by one of the employees that served me (Teresa). She began to accuse me in front of other customers and employees saying "No you left the bag behind it was right there, I put it right there in front of you and you didn't take it..." and so forth in a condescending manner. Now I'm not one to write reviews but I've worked in customer service and you do not speak to your customers like that at all. No apology was made, was being talked back at by her, and she basically gave me dirties and starting complaining to other customers about the situation. Sorry Reject Shop Roselands, but please hire respectable staff with actual customer service skills or you'll lose your customers.
Would I recommend this store...YES! It's toy section is full of stuff and my favourite things to get are squishes! they're soo cheap with prices from $1-$5! I would definitely visit this shop again. One disclaimer is that the shelves are very messy in some places at the the back, I don't really think they clean that place out at all and things are being open and thrown around, but other than customer service is pretty hard to get and most of the time it doesn't help as much but I still love their collection of various items! ~ A highschooler :)
Worst customer service!! Came yesterday and bought a few items. I came to the checkout with a trolley and my daughter in trolley when I accidentally knocked down 3 aerosol cans! The attitude that I got from the young dude at counter that threw his hands up in the air, rolled his eyes and shook his head was disgusting behaviour! He found the wrong person to give attitude to on this day. Management should train young employees with customer care properly. This lad should not be serving customers with that attitude
Very good store. Nice enough staff. Very good selection of items especially storage, pet items and toys. Need more selection of giftware though. Wanted to buy a vase for daughter but only had one style. Which was disappointing. On the upside good grocery selection. I always buy soft drinks from here because the prices are better than anywhere else. Pepsi is only $1.95 for a jumbo bottle, Woolworths is $2.15. Good to buy in bulk. Will keep buying from here
Today I was at the reject shop and I bought some things as I went to the counter to pay one of the people working there told me that the bottles of coke were on sale, so I asked if it was out of date because it happened a couple of times before and she said no, when I arrived home for lunch we drank half the bottle i realized it was expired 7 days ago this is unacceptable and I will never trust them again.
This shop has so much stuff. You could spend hours mooching around the shelves here. We popped in here to buy some beach chairs to take to an outdoor concert. They had plenty in stock and at a very cheap price. We also needed picnic items and they had everything we required, of course we bought other stuff as well. You cant help it. Very convenient location in Roselands and great pricing
Today I visited The Reject Shop at Roselands, as I was after handle for a glass lid from a saucepan. Sandy of this store was most helpful, even though she had none in stock. However, Sandy directed me to a store that may have them.. In essence, the handle was sourced from Pots and Pans at Roselands. Well done, Sandy, you far exceeded my expectations Quentin 20 February, 2017
Staff members always are upset, they never smile, even greet customers. Also, twice I gave back some items because they did not work as it was supposed to do, the staff's behaviours were rude, also they never apologize for the inconvenience even if they refund me the money back.
Bad staff, most of the products on the wrong places when you get a product pay for it you found the price is different than on shelves, please be sure %100 even if you want evidence to take a photo by your phone and show them, check each product before you take it.
this store is the the worst store ive ever seen i went there to buy party stuff and the store manager lina was absolutely terrible her service was disgusting she has the worst customer service ever and walks around yelling at customers and team members
Always clean and mainly tidy.. however they will offer to sell u a plastic bag to put your shopping in.....biggest ripoff. Don't sell them put people's purchases in bag for free!!! Don't know how selling plastic bags helps the environment!!!
Nice big Regect Shop. Has a lot of things in there and very well priced. Great variety of kids rubbish, be it stickers or toys there is a great range of products. Store was surprisingly clean and the staff were very helpful and friendly.
i really wish i could give this store more than five stars the customer service is so amazing not to mention there product range just keep getting especially there american foods great price and such a great variety of items
The service was virtually non existant. I had to wait quite a time before I could pay for my purchases. This is not the first time this has happened. I am not sure whether the staffing levels are adequate.
Poor customer service, the old lady at the check out, doesn't even greet you at the counter, doesn't smile, doesn't say thank you. what a customer service! Makes me not want to go here because of her.
A shoutout to Charlie for going the extra mile and providing such friendly service especially as there were a lot of customers (it's a busy store and even busier given it is coming up to Christmas).
Great service good quality low cost products. Great for Xmas things like decorations for tree, house and even dressing up dog. Lady on counter that has been there for years, is always super friendly.
Jovi (Asian lady) on registers is so rude and unhelpful talks to customers like rubbish please remove her from the store hate coming here being served by her she’s a nasty piece of work!!!!!!!
Dude behind counter was more interested in hooking up with the chick next to him than scanning my items and answering my questions. "Do you have this?... I don't know, think it's back there"
Much improved shop. Much better organized than previously. Great service . Friendly helpful staff and done with a smile. Great priced items including cards $1 and rolls of wrapping paper
Great variety and attentive staff. They were placing items on shelves and saw me walking to the checkout and came straight over to check out my items.
Standard fare reject shop with large variety of value priced products. Need more staff on the tills as everytime i visit long queues. Busy place.
Called this store 3 times in the last 3 weeks and not one call was answered. Never have this issue with Rockdale who are always most helpful.
Twice I’ve placed an order with this store and twice 85% of my items were out of stock and refunded with out a call! So sick of it!!!!
Great priced. Store is clean and mostly well stocked. The staff are friendly always happy to help. Really love going to this store.
A small shop with all types of items in limited number, of reasonable price. It includes toys, chocolates, house hold items, etc
Always good. ... my first place shopping. Save money....good service.....pleasant staff.....feels like you belong there.. …
Messy and the high turn over of teenage depressed looking staff however having said that its cheap and a freat place to shop
One person at check out with heaps of customers. Oh and he had the personality of a gold fish and did not want to be there.
All the usual low prices, service a bit slow and not all staff seem to be aware of what products they do or do not sell.
Great place for quick and easy bargains on just about everything that you need ,I always stock up on Bic lighters.
This place is really handy, name should be changed I reckon, I like shopping here don't know about the name
A lot of varying stock clean well set out looks busy all the time not a lot of stsff some end of line stock
This shop is letting people in without singing for covid 19,when I told them I was told to call head office
Great shop and easy to find what you are looking for. Very friendly staff, a pleasure to shop there
As mentioned many times , the Reject Shop always has house , garden essentials at a good price.
If you like shopping cheap this place had lots to offer from food products to garden products.
Friendly staff and plenty of room to walk about and browse.Good products too for winter season
Nice place, good service, just wish that they change their product range every now and then.
YES YES YES... they DO have STARBURST lollies unlike Coles & Woolworth's at good pricing.
Place that has a bit of everything, neater than other similar stores. Staff friendly.
you local discount store nothing too excetional but staff are very nice and helpful
Lots of items rejected by other stores. Cheap if your a tightarse and want to save
Go in and have a look I bet you will buy something, good for odd bits and pieces
Big shop. Lots of options. Not as good as the one at Miranda. But it's all good
Shopping for a few items some there ,others not ,its the same everywhere you go
Dont know why itz called THE REJECT SHOP items are as good as any other store
I think I done a great job stripping and sealing the floors such a big store.
Great store and staff are wonderful, love going to there to get essentials
This store has great products at reduced prices. That's always attractive.
Some of the snacks were out of stock but prices overall, are reasonable.
The staff are always eager to assist customers...very customer oriented
A great place to visit, great renovation, friendly staff, great prices.
Good shops but full of bad drivers. Carpark accident stats must be high
An average reject shop as far as stock goes. Staff were professional.
Shop with deals and discounts. They have good varieties of products.
The shop had the items I wanted doona & pillows Tontine. Very happy
Big barbarity of goods. You can find parking so close. Cheap.
No customer service to ask where item was a bis disappointed
There weren't any rejects in this shop. Everything was cheap
Friendly staff prices are not as cheap as b4 on some item's
Great place for bargains Helpful staff and very friendly
It is what you expect, staff are friendly and helpful.
Great place to check out for all things good prices..
Always love these shop can get almost everything here
As the name says, you will find a good deal at times
My favourite discount store. Always a great bargain
Easy to find items as they were all shelved neatly.
Offers a large selection of items below cost price.
Nice staff and great place to shop for bargains
Need more staff, big shop and no-one to help
Not much to offer really..its sort of cheap
Untidy shelves, needs better presentation.
No fancy brands but got some great bargins
Not to busy ,easy to move, great selection
Not as gpood as before 2 much about food
Good products, great quality. …
Lots of unique and affordable items.
Not bad store, great range of items.
Great goodies. Knowledgeable staff.
Good prices, good range of products
It's always fun shopping here!!!
Good store great value products
Very handy stuff Helpful Staff
Don't have anything of value
Good variety great prices
Very empty toy section
Staff very good.
Very good
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