The Sugar Gum Hotel

1047 reviews

2 Gourlay Rd, Hillside VIC 3037, Australia

www.sugargumhotel.com.au

+61394490455

About

The Sugar Gum Hotel is a Bistro located at 2 Gourlay Rd, Hillside VIC 3037, Australia. It has received 1047 reviews with an average rating of 3.9 stars.

Photos

Hours

Monday8AM-4AM
Tuesday8AM-4AM
Wednesday8AM-4AM
Thursday8AM-4AM
Friday8AM-4AM
Saturday8AM-4AM
Sunday8AM-4AM

F.A.Q

Frequently Asked Questions

  • The address of The Sugar Gum Hotel: 2 Gourlay Rd, Hillside VIC 3037, Australia

  • The Sugar Gum Hotel has 3.9 stars from 1047 reviews

  • Bistro

  • "Large venue that manages the space well"

    "Great renovations"

    "The food was yummy, and it was very busy but I booked a couple of days before and got a kind of booth area and it was very nice and not as noisy"

    "Great place for families and friends"

    "The poor staff and kitchen were completely rattled"

Reviews

  • Jennifer McArdle

Large venue that manages the space well. We had a little 'room' slightly removed from the main dining area for our party of 8. The food was good. I do love the seniors' options as the portions are perfect. Staff were highly efficient & professional. Nice decor & fresh atmosphere. Excellent facilities, easy access. More

  • P D

Great renovations. The sound proofing needed better attention. Too noisy, so not relaxing. Food came out at different times, so all different stages of eating at the table. Some food hot and some food was cold, which was unpleasant. A little overpriced with some meals, such as the salads. Room for improvement. More

  • Cheryl Gjoni

The food was yummy, and it was very busy but I booked a couple of days before and got a kind of booth area and it was very nice and not as noisy. Drinks were quite expensive but I believe that’s everywhere we had a really enjoyable night and I would recommend The Sugar Gum Hotel good night had by all. More

  • Elias Razzouk

Great place for families and friends. The food was delicious, and the portions size is good as well. Staff are very friendly. The only issue is the cleaning, must be much better or to be well taking care of it, lot of food on the carpet, tables are little sticky and the menus was not that clean. More

  • Mark Falzon

The poor staff and kitchen were completely rattled. Food was okay, but half our table (x14) received incorrect meals and were told that’s what we ordered. Finger pointing from staff member to staff member. Unfortunately not at all the value and service we were expecting. More

  • Sandy

Had dinner 28/10. Dinner was average tonight. Chicken breast with mash and tomato was dry as overcooked, scotch fillet was rubber and the chicken mushroom risotto was extremely garlicky. Won’t be returning there in a hurry. Most unenjoyable experience More

  • k szyd

Came here 2 days in a row once stage 4 covid lockdown was eased, once with the boys, and once with family.. still with 20ppl indoor restrictions. Sugar Gum had excellent accommodating staff despite the restrictions. The meals are well sized

  • Steven M

Food terrible. Plates sat for an hour after meals were finished and no glasses collected. Loud screaming kids running around. Inattentive bar service with two young kids chatting casually behind the bar whilst customers stood waiting to be

  • Caroline Conway

What a great place to eat, the food was absolutely delicious,the staff were very friendly and professional. The service was excellent and the presentation of the meals was excellent. Thanks to the chef. Our meals were out with very little

  • Zoltan Sakal

We have been to Sugar Gum lots of yimes, with very good experiences, food, service, and atmosphere being 4 to 5 stars. Unfortunately, this time, the experience was not the best. Thought staff and food very nice, but service a bit down on

  • Serena

Plenty of options for different tastes, and generous servings. Very easy to share meals. I particularly enjoyed the salmon and chat potatoes with romesco sauce. Modern pub food with classics and more fancy options. Nice dining room with

  • Jillianne Brown

We came for Father's day, so very busy and probably not representative of every day. There was a small snafu with ordering and the table next to us had their food lodged for our table so the family catch up was interrupted with a lot of

  • Senoji

Your greeted with a very glamorous interior when you enter in with the perfect set lighting for both eating but general dinning. Plenty of seating but do advise the closer to the kids play area the louder it will get. There is outdoor

  • Jordan

The chef should be fired. I am a big fan of pub meals but this was absolutely disgusting. The steak was burnt on the outside especially around the side leaving nothing but that taste throughout my mouth. Asked for medium rare and was

  • Stacey Carnovale

The service is fast and genuine friendly staff. Great place to eat with family as the service is fast, large play area and kids menu. Generous wine and cocktails menu with diverse food menu while still offering up the classics More

  • Sue

Had lunch today in the hotel. Relaxed atmosphere. Food was beautiful. Good size portions. Don't mind paying for decent food. We had the Hawaiian chicken parmigiana and Texan chicken parmagiana. Definitely will be back. More

  • Warrick Middleton

What a great venue. Super friendly staff, amazing food and the decor is so welcoming. If you have kids then there is a super kid friendly play area with easy views of the children. We will definitely be back. More

  • Chohye Lee

Accommodating and friendly staff, exceptional service, especially Jerome. Generous quantity and great quality of food. Lovely and cozy place to hang out. Love eating at Sugar Gum. Can't fault anything!!!

  • Renee Steward

Had the pleasure of dining here tonight. It has been a regular spot of mine since I've moved to the area 14 years ago. Was very excited to see the new fitout, unfortunately with the opening being so

  • Domenic Saporito

What a great spot. Super clean, friendly staff, good food, reasonable prices. Huge car park too. I am going to go out on a limb and say that this is now my favourite pub/bistro in Melbourne. More

  • Caroline Mallett

Food was lovely really big servings if you like that. I had the Mexican chicken Parma loaded with jalapeno. You can order and pay for food at the table via a link or you can go to the

  • June M

We had a really good lunch here during Melb Cup day. Food was tasty and service was great. Friendly staff and a nice indoor play area for kids to have fun. We will be back. ☺️ More

  • Althea

Had a lovely meal with friends. Very family orientated with a great play area for kids. Indoor and outdoor seating areas and of course the gaming area for those inclined.

  • David Morrison

Great meals. Was surprised by the big portions. Has a great play room for kids too. Highly recommended Just gets noisy when busy but that can't be helped.

  • Tash Leam

My family and I visited the Sugar Gum Hotel for an afternoon drink + snack. We ordered some duck spring rolls, chips and mac + cheese croquettes and drinks,

  • Suz Ie

Is there a zero star option for the food? Absolutely disgusting Then I spotted the disgusting chef walk out of the kitchen and realised why.

  • Divya Prakash

I went here for brunch with my family and the atmosphere feels so welcoming and aesthetically pleasing! The food here is exceptional and amazing!

  • Robyn Vasiliadis

It’s very loud. Had the corner room with the booths so it was heaps better in there. Our host Kelly was so sweet. More

  • Jazzy J

Lamb salad. Lamb was ok but 2 mini cubes of feta, 2 cubes of pumpkin , zero pinenuts and way too much dressing More

  • Christopher S

Food here is excellent. Any issues with dishes are always promptly rectified. Highly recommended
Food:
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