Thornton Heath Sub Post Office

83 reviews

3-7 High St, Thornton Heath CR7 8RU, United Kingdom

www.postoffice.co.uk

+442086843676

About

Thornton Heath Sub Post Office is a Post office located at 3-7 High St, Thornton Heath CR7 8RU, United Kingdom. It has received 83 reviews with an average rating of 3.9 stars.

Photos

Hours

Monday9AM-5PM
TuesdayClosed
Wednesday9AM-7PM
Thursday9AM-7PM
Friday9AM-7PM
Saturday9AM-7PM
Sunday9AM-7PM

F.A.Q

Frequently Asked Questions

  • The address of Thornton Heath Sub Post Office: 3-7 High St, Thornton Heath CR7 8RU, United Kingdom

  • Thornton Heath Sub Post Office has 3.9 stars from 83 reviews

  • Post office

  • "Unfortunately they are highly unreliable"

    "It is ok but often I am forced to wait long because there is not staff available to serve customers"

    "Good location, offers most services and the staff are quite helpful but limited so there are often long queues"

    "Dirty and smelly place, mess everywhere"

    "Always long queue they must put more staff to deal with the busy times"

Reviews

  • Alessandra Pierandrei

Unfortunately they are highly unreliable. Since November they have lost 3 parcel that I sent (all expensive and important - sent using either next day guaranteed delivery, tracked 24 or a courier). The items appear not to go any further after being scanned at the counter. So many in such a short time surely it’s a pattern.

  • Jean Pierre Ivanov

It is ok but often I am forced to wait long because there is not staff available to serve customers. Some staff are good some are not so great. It is about luck that you will get good customer service from this branch of the Post Office. If it had more staff who gave better customer service I would give it 5 stars.

  • Deb

Good location, offers most services and the staff are quite helpful but limited so there are often long queues. It can get really busy at the end on the month due to car taxing. They no longer open late evening or on Sundays. The shop also has some cheap groceries too.

  • AAK 70

Dirty and smelly place, mess everywhere. Step in to feel like in another, still developing country. Out of date food on display. Post office itself advertised on Google as open till 6pm. It's not. Closed at 5pm. Sorry mate - that's all they can say. Best to avoid.

  • Kanagaratnam Muhunthan

Always long queue they must put more staff to deal with the busy times. Staff are ok to serve but no concern about customer service just you can done the post office services but you have to wait longer because of lack of number of staffs ,

  • A

The staff are rude and water is always leaking from the ceiling which is concerning because they also sell food. I use the Post Office Drop and Go Service and each time I asked them to provide a receipt they have me the runaround. I later

  • Mandeep Saini

My experience was great. Got served quickly by a lovely lady in the post office who is happy to help everyone and give her time to make sure customer happy with the service.Everyone abiding by social distancing well, staff and customers.

  • Patricia Horner

Posted a letter and package at this dump today. I requested standard second class postage for the small parcel and was given a receipt. When I got home I realized that I was charged for a signed second class parcel,

  • adarsh E

A joke of a post office, starting time meant to be 8, I'm there at 8.30, been told someone to come in in 10-15 mins, 10-15 mins later, sorry there is an issue with someone's car so gonna open at 9ish. Waste of time.

  • Daisy M

Slow service, when queues are long and staff is available no one comes on to help. Poor customer service and whole place needs a redo, ceiling looks like it’s about to fall off.

  • mokujin Rocky

Too cramped up, seemed like too much going on. To be honest it was good to see a variety of things sold, it seemed to busy for the evening, however customer service was good.

  • P B

Very unfriendly and staff consistently tells you too high prices. Always check the price on the Royal Mail Price Finder before you go there, so you know how much it will be.

  • NEWTON BOOTHE

Very friendly, polite staff in the post office.. Very helpful also. The food shop is also well stocked with very good provisions. I highly recommend this business.

  • Sofia Lopes

Always polite and happy to help despite it getting quite busy. Has lost items from rubber bands to toys, food items. Travel insurance, etc one stop shop really

  • Muk Kumar

Staff is really helpfull we I lost my postal order and it was huge money . Team member of the post office his name mr Singh help me a lot to claim it back

  • Stephen Gadd

One person serving with 4 till spaces available, queues out the door be prepared to wait a long while if you ever have to jo here

  • pankaj saini

This post office is much better than most, they always try to get the queues down and the staff always friendly and helpful.

  • Keith Fox

Like all post offices a pain in the bottom for queues BUT the opening times are great. Closes 8pm Mon to Fri, 6pm Saturday

  • abzinho10 karim

I had to give a rating but if I had the choice I wouldn't.... only tun this for the money. No customer service at all.

  • Asia Lovely

Not bad .not many staff at till and sometimes the wait is long . Quite slow but only local post office around the area

  • Ladi Cheema

Long opening hours and good location. They do almost all the services. No need to go any where once you are there.

  • Elaine Parker

Does the job but quite unfriendly staff & the place is a dirty, tatty mess. Only use if I really have to

  • Sandy Brown

I have been using this post office for 20 years and I have always found the staff friendly and helpful.

  • Lucy Gray

Friendly and helpful staff.quick services with little wait time.thanks to good people over there

  • Karen Blackburn

Quite a queue although wait wasn't too long professional and pleasant experience

  • Harkinderjit Kaur

They help me with my driving license so helpful

  • Jordan Jones

Tired 5 times to call but never answer

  • sagar arya

Good comunication skills very kind

  • Harpreet Kaur

Always fast Thani you for service

  • Sukhpreet Singh

Very nice people so happy

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