Touchdown Tours incorporating Cosmos Tours

32 reviews

488 High St, Northcote VIC 3070, Australia

www.touchdowntours.com.au

+61394825215

About

Touchdown Tours incorporating Cosmos Tours is a Travel agency located at 488 High St, Northcote VIC 3070, Australia. It has received 32 reviews with an average rating of 4.9 stars.

Photos

Hours

MondayClosed
TuesdayClosed
WednesdayClosed
ThursdayClosed
FridayClosed
Saturday10AM-5PM
Sunday10AM-5PM

F.A.Q

Frequently Asked Questions

  • The address of Touchdown Tours incorporating Cosmos Tours: 488 High St, Northcote VIC 3070, Australia

  • Touchdown Tours incorporating Cosmos Tours has 4.9 stars from 32 reviews

  • Travel agency

  • "My association with Touchdown Tours and the team led by Jaqui Preketes has been a very long and positive one"

    "During the COVID-19 crisis with cancellations and so much uncertainty we were so lucky and blessed that we booked our flights with touchdown tours"

    "Jaqui is simply amazing"

    "I love this group of people"

    "One of the best places to go to arrange your travel"

Reviews

  • Elaine Raphael

My association with Touchdown Tours and the team led by Jaqui Preketes has been a very long and positive one. These guys certainly know their industry and when you choose to travel with them you are getting much more than just a holiday. Their attention to detail, their passion for the work they do is incredible and of the highest standard. Jaqui's intuitive qualities provide a holistic travel experience that surpasses all expectations. An experience that stays with you long after the holiday is over. These guys understand that whatever the purpose of your travel, it is much more than booking airfares and accommodation. They cater to each individuals wishes and interests. I would not hesitate to recommend Touchdown Tours for any travel you are contemplating and hold them in high regard as travel experts.

  • Spiros Kondilis

During the COVID-19 crisis with cancellations and so much uncertainty we were so lucky and blessed that we booked our flights with touchdown tours. After canceling our tickets Jaqui and Vasili worked tirelessly and kept us up to date with our refunds. During these times they excelled and exceeded our expectations. My family and I look forward to re booking our flights when all this is over. Jaqui and Vasili you guys are amazing. If you’re thinking of travelling Get in contact with Vasili and Jaqui at Touchdown tours. Amazing service, amazing knowledge but most importantly real people who love what they do. Gold star service highly recommended.

  • Martin Rice

Jaqui is simply amazing. I doubt you would get better care and consideration from anybody in any industry, let alone travel. Over many years and a number of trips, we have had all our requests, and many (what we thought were ) problems solved quickly and professionally. At times it really seems as though there are many more than one of her! This has lead to amazing and wonderful adventures. Our next one is soon to be underway and we are, as usual, extremely excited. If you are considering any travel, I urge you to contact Jaqui at touchdown tours- You will not be disappointed!

  • Nola Hiotelis

I love this group of people. Vasilis is my travel agent and working with him has made my travel plans a smooth and fun experience. He truly cares about what you need and goes above and beyond to make sure I have all the information required to make the right travel choices. I did get to meet some of the other team members and they were also as friendly, upbeat and professional as Vasilis. Jaqui too is a pure gem and I cannot recommend them highly enough. Anyone would be lucky to have Vasilis as their travel agent. Five Gold Stars given in a heartbeat!!

  • Jen Jan

One of the best places to go to arrange your travel. The manager, Jaqui, knows more than any other agent I've ever been to. Her knowledge is amazing and the trip she planned for us was spectacular! Can't say enough about her. Have travelled with this agent on two of their group tours as well as our individual travel plans and will go for more in the future. If ever in a stranded situation from airports or whatever, Jaqui was just a phone call away and fixed everything! Can't thank her enough.

  • tania thodis

A huge thanks to Jaqui and the Touchdown Tours team for their professionalism and prompt responses to queries, and booking our trips and flights over the last few years. We have been using Touchdown services for a while and this year in particular with flight cancellations due to Covid and processing insurance claims etc, Jaqui took on the whole process on our behalf which made it very streamlined and straightforward. Look forward to being able to book future trips. Highly recommend them.

  • Andrea M

Vincent is the best tour guy ! Everyone should be doing tours with him ! He explains everything very clearly , and you can see he is passionate.The only person that sell tours that I see so passionated. We did the ultimate tour at touchdown and he also came with us. He’s a person you can trust, ask him anything he knows the answer ! Good job Vincent ! I’ll refer you everyone who comes to coron. You are amazing !

  • Bianca V

After my mum's travel agent closed down, Jaqui from Touchdown Tours took over my mum's booking and has been incredibly helpful and understanding. My mum's flights have been cancelled twice so far by the airline and she's always kept us updated and went above & beyond to help out with our questions and requests. I look forward to booking future trips with them and would 100% recommend them to family & friends.

  • Vicki KD (Vicki KD)

My family have been using Touchdown Tours for almost 20 years for their travels. I can say with sincerity that they have forever exceeded our expectations. The team listen and deliver. If it's quality of service, honesty and excellent customer service you are after I highly recommend the team at Touchdown Tours as they will go the extra mile to ensure that you're expectations are met. Happy Travels!!

  • S P

I’ve had the unfortunate experience of dealing with Vasilis Samolis from Touchdown Tours! He is literally as stupid as they come. The simplest of tasks seem to be a major struggle for him even after clarifying things over and over again, time and time again! How he’s still employed there is mind boggling! He must be related to someone! If you need to deal with Touchdown steer clear of Vasilis!

  • Piotr Jakubicki

Jaqui from Touchdown Tours helped us to put together our overseas trip, assisting us with airfares, ferries and hotels across multiple European destinations. She provided several options and is very knowledgable. Now that COVID has interrupted our plans she has again been a great partner in understanding various options available to us. We would recommend Touchdown Tours for your next trip.

  • Mary

Our experience at Touchdown Tours incorporating Cosmos Tours was incredible. We were given plenty of information and options, and assistance in choosing what would be best for us. It is evident that all staff are extremely knowledgable and will go above and beyond to cater to your needs. Responsive, informative replies always. Will definitely be making all travel plans here!!

  • T T

Jaqui from Touchdown Tours was such a delightful breath of fresh air. Not only was she quick to respond, kind, flexible and understanding, she was knowledgeable and she stuck to her word in terms of follow up and aftercare assistance. I am so grateful Touchdown Tours were recommended to me. Dealing with a compassionate professional is a rarity nowadays! Thank you Jaqui.

  • Georges Pougioukas

I found Vasili & Jaqui extremely helpful and professional to deal with. They handled my parents flight & immigration issues under the current covid-19 climate exceptionally well,by keeping us updated at all times. I would not hesitate to recommend Touchdown Tours incorporating Cosmos Tours to any of my friends and family members.

  • Nola Radiotis

I highly recommend Touchdown Tours for all travel needs. Jaqui was very thorough in obtaining the best possible options for my trip to Greece and made my decision easy. With one phone call everything was organized very efficiently. Thanks to Jaqui and staff for the excellent and professional service.

  • Lisa Giufre

Jaqui and her family are passionate, professional, kind and caring. They genuinely care about the wellbeing and travel experiences of their clients, ...it's not just a job! I can't thank you enough Jaqui! Your travel administration was only one part of what you have done for us ❤️

  • Jess de Zilva

I am forever grateful to Jaqui from Touchdown Tours for arranging to get me back home to the UK from Melbourne at extremly short notice and before more flights were cancelled and borders closed. I would have not managed without her. I can't recommend her highly enough!

  • Dennis Richards

Jaqui and Touchdown Tours did a wonderful job with our recent group tour in Greece. All organisation was spot on. There were no problems. Jaqui quickly and competently handled a small hiccup for me before the tour. I can highly recommend Touchdown Tours.

  • Chrisoula Berdenis

Dear Vasili Thank you for your tireless efforts in organising our flight cancellations due to Covid. Your service was impeccable and we look forward to booking with you again hopefully in the not so distant future. Many thanks Chrisoula and Peter.

  • Mr Sparta

Amazing service even with covid 19 Jaqui and Vasili are awesome Highly recommended They excelled and exceeded our expectations If you are after quality service Look no further Touchdown Tours are brilliant

  • J. Simba

Expert knowledge. No-one else could do this itinerary we had asked for. Jaqui is amazing. We had an excellent trip and we'll be going again next year. And Touchdown's tours are AMAZING!

  • Maria2 Vel

Professional, compassionate and by far the most helpful people in the business. Jaqui will help you plan and overcome anything stress free!

  • Theodore A

Thanks for all your help Vasilis from booking to cancelling my trip. Hopefully can book another trip with you soon

  • Thomay Kamberos

Always helpful, professional and honest to go through. They know their stuff.

  • azamithu

Amazing service and very pleasant to deal with. Highly recommended …

  • John
  • Liam Kelliher
  • Brian Parish
  • Kallia Papapetrou
  • Jordan Christodoulou
  • Maria Papadopoulos
  • Chris Volakos

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