I applied for my Japanese tourist visa through H.I.S and they made it very easy for me despite some of my concerns. I met Keiko and she's very lovely. The whole team is amazing, they assisted me throughout all the process. Fast and efficient. Hassle-free and easy to communicate. They responded quickly to my concerns. …

Very smooth. I got my first prefered appointment, submitted all the documents on that day (although my photo wasn't quite right). Submitted another photo next day and the next day got my passport stamped! Thanks to Kookie for his help and advising me to only avoid submitting unnecessary documents

Excellent! Spoke with Miho on the phone and dealt with Kayuko in person on arrival. Super friendly; efficient, kind and polite service. Got exactly what I was after plus a heap of travel tips and additional maps and information. Would highly recommend.

Japanese visa application attempt. My niece was advised to return with further paperwork for her application. Their system works by appointment only. Over a span of one month she was rescheduled EIGHT times. Most unfortunately I was not in

We booked and applied for our Japanese multiple entry visa here. Ms Kiyoka has been helpful throughout the process from the start to the end. She informed us about the required documents and what to expect during the process. We sent some

Purchased my JR rail passes from here. Very good customer service from knowledgeable and friendly staff. Quick transaction turnaround also - rail passes were available for pick-up within 30 minutes.

Very quick and efficient service. I applied for JR pass online and received an email within 2 hrs to collect it. Also the price is among the cheapest compared to other

The staff were very friendly, and informative! Highly recommend if you're looking to book your Japanese holiday, or acquiring your rail pass!

Dropped off passport on a Friday and ready for pick up on the Wednesday. They reply to emails quickly and are friendly. No complaints here.

These guys hooked us up with some accommodation in Japan the day we were leaving! Yuki was really friendly and booked everything for us!

Bought the JR Rail Pass and Ramen Tour here. Pretty pleasant experience overall and will be coming back for more future japan tours

Very polite, friendly and helpful staff. Visa was processed and ready quickly as well. Thank you very much!

Amazing service, Miho was a joy to work with and they helped me with my passport pickup; thank you!!

Great Service (as is you were in Japan) - Issue Japan Rail pass in 5 mins

JR passes delivered within 1 business day via express post. Efficient!

Great people. True Japanese efficiency! Would use them again for sure

Helpful and informative staff highly recommend to book a Japan trip.

Great service and help for travel to Japan

Very helpful. Fantastic service by staff!

Great customer service. Lovely people.