United States Postal Service

463 reviews

521 W 146th St, New York, NY 10031

tools.usps.com

+18002758777

About

United States Postal Service is a Post office located at 521 W 146th St, New York, NY 10031. It has received 463 reviews with an average rating of 1.4 stars.

Photos

Hours

Monday8AM-5PM
Tuesday8AM-5PM
Wednesday8AM-4PM
ThursdayClosed
Friday8AM-5PM
Saturday8AM-5PM
Sunday8AM-5PM

F.A.Q

Frequently Asked Questions

  • The address of United States Postal Service: 521 W 146th St, New York, NY 10031

  • United States Postal Service has 1.4 stars from 463 reviews

  • Post office

  • "I needed something shipped to a different address that wasnt the senders"

    "This is the worst post office I have ever been to in my life! I moved back to NY after 15 years in MA"

    "If I could give this post office 0 stars I would the worst in nyc all the employees are always mad or unhappy "

    "I read all of the negative reviews on here before going to this location and was truly prepared for a terrible experience"

    "I recommend you go to another post office "

Reviews

  • Philis Phil

I needed something shipped to a different address that wasnt the senders. I came near closing time and was in a rush. They handed me priority main and charged me 10 dollars, and when I asked why they told me they were closed. They know what's they did.

  • Brownstone Jen

This is the worst post office I have ever been to in my life! I moved back to NY after 15 years in MA. The Post Office in MA is open airy and friendly. This one has bullet proof windows, long lines and people yelling at the attendants. It's

  • Gisellis Almonte

If I could give this post office 0 stars I would the worst in nyc all the employees are always mad or unhappy ..! Miserable very rude & unprofessional sadly it’s the closest to my location but always a bad experience.. I took a package that

  • Jared Soule

I read all of the negative reviews on here before going to this location and was truly prepared for a terrible experience. To my pleasant surprise, it was smooth and stress free. I arrived right when the package pick up window opened at 8am

  • chulo201

I recommend you go to another post office . This post office is a disaster for humanity. Disorganized lazy employees that we obviously realize are not there on their own merit but because of someone who put them there without any training.

  • MUMOS Cie

Everytime I come, they send me back home. I live here since 5 years, NEVER i was able to pick up my letters and packages (perso or pro) on the first attempt. Also, they don’t care much for it. They won’t apologize or smile at you. I almost

  • Jenna McMillan

There is a 50 person long line every day for this post office and all I have to do is ship a package that already has a label ready to go. There is nowhere to simply drop the package?? I scheduled a pickup because twice I went and the line

  • Timothy Thompson

Mail carrier probably blew off their last rounds, didn't even attempt to ring the bell (just had to drop the package off in the lobby), and I have to go pick up the package. Years before, I would wait for hours in line for them to find it.

  • C. M.

Avoid at all costs. I'm honestly tired of their service throughout the years. I thought they would change, but that hasn't been the case at all. They always claim that they have attempted to deliver my packages, but that is absolutely not

  • TG E

this place is staffed by the lowest class. They tell you to your face they won’t redeliver your package because they simply don’t feel like it. My package was sitting in the post office for the max amount of days before being sent back to

  • Andrea Carolyn

If I could give zero stars I would. Lines are always long, packages are never attempted delivered, and overall this post office is awful. My biggest issue is I’ve requested package pickup several times and maybe 1 out of 10 times they’ll

  • Dale Griffin

I know USPS doesn't get many 5 star reviews but this location gets 5 stars for improvement. I live in the neighborhood and ship items frequently. Before pandemic there would sometimes be line outside and one person working there. It was

  • chris biondi

As all of the previous reviews state, this is the worst post office I have ever experienced. Not sure why 0 stars isn't an option. Lazy, dishonest and totally uninterested in getting your packages to you. The office itself is filthy and

  • Jarreau Rice

My local post office screwed up, and somehow my package found it's way to this one. I was kinda hesitant to bother given the reviews here, but I called them up to figure out if it was there or not, and the staff was nothing but helpful.

  • Nick Nguyen

Zero stars - the absolute worst. I echo the negative sentiments reflected on other reviews. I have never questioned the reliability of the USPS until I encountered this location. The carrier serving this area does not attempt to deliver

  • Polina Rathbone

Horrific experience. Rude postal service workers, including bad mannered supervisor. Worst post office in the country. All workers should be tired on the spot. Do not go there. You will never find your package or truth about who lost it.

  • James Porter

This is actually worse than the DMV. It's a Friday at 3pm. I've been in line for 20 minutes for package pickup and they've helped 1 person. Completely disorganized. Zero drive to help people. Insanely slow moving lines. If you can avoid

  • Bill Warhop

Got there at 8 am, no line, the postal worker was friendly and very helpful. She marked out the UPS Store label on the box for me instead of making me do it or sending me home to repackage the shipment—which has happened at post offices

  • Rafael Ortiz

truly a ridiculous inconvenient experience, as the many other reviews state, they mention attempting a delivery yet they leave no slip, don't knock on the door nor ring the bell. they basically lying about the initial attempt, and then

  • Adam Kahle

The employees at this office are flat out liars. They refuse to deliver certain packages from Amazon, and place a delivery slip on your front security door indicating that delivery was attempted. However, I know that a delivery was not

  • Jessica Stack

I needed to choose a post office for my PO box.. and was nervous about choosing this one after reading the reviews. I am so happy to say that my experience has been nothing but pleasant!!! The staff have been kind, courteous, helpful,

  • Alexandra Elam

If I could give it zero stars, I would. Like many of the other reviews state, these are the rudest, lowest class people working at this post office. The way that I was disrespected today just trying to return a package was completely

  • Bobby Walsh

The terrible reviews for this place are not warranted. The people in this neighborhood gain entitlement when they walk through these post office doors for some reason and proceed to treat the workers like garbage.

  • G Qutique

Insanely rude and negative experience. They refused to scan my package and give me the receipt, she looked like on drugs. No wonder there os no line, coz NO ONE WAHTS TO BE THERE SPEAKING OF THIS PART OF THE CITY.

  • Lady Lafayette

This post office is a disgrace. They claim to have tried to deliver my package. I work from home so I was here. I had no idea they’d even allegedly attempted it until I checked the shippers web site.

  • Juan Toribio

Professional and helpful folks work here. When I see that a package I ordered is coming via USPS, I breathe a sigh of relief knowing that these folks will virtually guarantee a smooth delivery.

  • Wes Johnson

I frequently mail small parcels at this Hamilton Grange station. The window clerk are both pleasant and efficient. These young women should be highly commended!

  • Riqui L

I hate having to go to this post office unless I have no choice! I pay for my postage online and usually go downtown to ship it if I need a

  • Carla Perdomo

There is no line and I went there and came out right away, the employees were cordial.

  • Beth Tremallo

Love this place. Never had a problem. Staff very professional and helpful.

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