United States Postal Service

179 reviews

21810 Merrick Blvd, Springfield Gardens, NY 11413

tools.usps.com

+18002758777

About

United States Postal Service is a Post office located at 21810 Merrick Blvd, Springfield Gardens, NY 11413. It has received 179 reviews with an average rating of 1.5 stars.

Photos

Hours

Monday9AM-5:30PM
Tuesday9AM-5:30PM
Wednesday9AM-1PM
ThursdayClosed
Friday9AM-5:30PM
Saturday9AM-5:30PM
Sunday9AM-5:30PM

F.A.Q

Frequently Asked Questions

  • The address of United States Postal Service: 21810 Merrick Blvd, Springfield Gardens, NY 11413

  • United States Postal Service has 1.5 stars from 179 reviews

  • Post office

  • "I made an appointment to send my passport application"

    "It's very sad that I live 4 blocks from this post office and I don't go there"

    "It's pretty quick here I like it"

    "They have bad customer service and bad people on the customer service area"

    "0 stars"

Reviews

  • Khadijah Davis

I made an appointment to send my passport application. When I got there, I ended up having to wait because they decided to take a lunch break. If it is a requirement to make an appointment, it is very unprofessional to take a lunch break during said time. I had to wait over half an hr past my appt, Ridiculous.

  • Carol Smith-Ellis

It's very sad that I live 4 blocks from this post office and I don't go there. The attitude of the clerks are terrible. I asked a question and it seemed like I was bothering them. I wanted to purchase stamps they said they didn't have change for a $20. How sad is that!

  • Head Gone

It's pretty quick here I like it. Reps are knowledgeable and lines move good.. one thing why USPS ladies always have an attitude. Not just here but every post office I go to the ladies are all grumpy. But overall if you go there see a line you'll get through quickly.

  • NIJHUM CHOWDHURY

They have bad customer service and bad people on the customer service area. They don’t talk without appointments but when I make appointments now they make you wait for hour. They are disrespectful bad behaviour all off them even their supervisors.

  • Morgan Stuart

0 stars. This is the absolute worst experience I’ve ever had at a post office. The workers are rude and uninformed. This place should seriously be closed down. Would not recommend if you don’t want to spend hours waiting for any kind of service.

  • The5thAvenueProject

WARNING! DO NOT go to this Post Office. If I could rate this Post Office zero stars, I would. Yes, they are that bad. Long wait time. No professionalism. Lack of knowledge. Constantly losing packages. Never answering the phones. Not willing

  • Thomas Giovanni

Incompetent, deceptive, and bad attitude. Made passport application for my child's passport online. They had no record of it. Employee started to say I didn't make the appointment until she saw the confirmation. Instead of acknowledging the

  • Tyria Richardson

If I could give this post office a zero I would. I recently had a horrible experience. I was tracking my package and it said that it would be at this post office. When I get there, the supervisor tells me that it would take him a few hours

  • Taelor Pittman

My name is Taélor Pittman. I don’t know if anyone from the Springfield USPS actually reads it but to the girl that helped me with the glasses and the headscarf at window one, you are an angel. You were so helpful and understanding with me,

  • Evelyn Perez

Every time I go here, I except horrible customer service. They always deliver just that. They are rude every time!! They have no order. last two times, I got skipped on line, and my husband got yelled at by the employee. We had to go there

  • Ashley Jean-Charles

If I could give this post office ZERO stars, I absolutely would. Between the horrible attitudes & lack of patience behind the counter, someone cutting open my packages and putting an empty envelope in my mailbox, flat out losing packages

  • Xavier R Goldson

I'm really going to notify an investigative because this is too much suspicious activity for me.Have two separate mailboxes one has my name on it.When I first put up the mailbox I would get my mail everything was going smoothly. Now that

  • Mz Suga

They need to fire everyone in this post office and get a new set of staff. Every staff member in this post office is rude. The manager is afraid of the staff, it is utterly ridiculous. Every single time I have gone to this post office it

  • Viví Sanchez

It’s is the worst US postal office in New York very incompetent staff. I made an appointment for renew my son’s US passport and they called until de last minute to cancel. They are very unprofessional and the US Department should hired

  • Latifah Green

I opted for 1 star because I wouldn't be able to post a comment if I didn't select a star. my objective was to convey no stars. service sucks at this location. whenever I call I get an older woman who clearly is miserable and hates her

  • BIANCA MOLIERE

This post office is extremely unprofessional and disappointing. As representation of the US Parcel, they should truly be ashamed. Workers here are extremely rude and have no patience. Also, the internet is always down. I had a passport

  • Delanou Junior Grand Pierre

Hi I am Junior GRAND PIERRE, I bought a solar regulator on Aliexpress on this name: jacques Genicia GEROME, which should be delivered to this address: Ebac 1049, 3170 Airman's Dr. Forte pierce, Florida, united state, 34946. however the

  • Josianne Hart

This review is for ONE clerk in particular. I have been coming to this post office for years and the customer service has always been of a lack luster experience; BUT they have a new clerk who started a few months ago who is ABSOLUTELY

  • Kino Jack

I'm a business owner that held a P.O. box at this branch for ten years. I was alerted after they closed my P.O. Box account and changed the locks that they are holding my mail. I visited the branch and requested an explanation of the

  • Rudy Q

These people who don't even deserve a star I gave one of my packages to the driver and the driver told me that he left it with the post office I called the post office and the post office tells me that they can't find the item what a

  • Susan Triniblessed

I am disgusted with this post office. If I had one good reason for moving out of this neighborhood it would be because of this post office. First let's start with the mailmen/ woman. When delivering my packages it always seems to be

  • Shed Parker

The women@the windows have really NASTY attitudes. They hate repeating themselves twice. I've even seen them snap at the elderly. Its seems like they're all dating the manager. Very unprofessional, impatient, & disrespectful.

  • Ladybird

Horrible. The carrier admitted to signing my package for a high priced item and no one is reimbursing me!! Be very careful w it’s your packages and the carriers here !! And no one cares or will help you get the money back !!!

  • Sabrina Mompoint

EVERYONE KNOWS who needs to GO from this place. It is completely unacceptable that this person still works at this location. ABSOLUTELY no regard for the fact that this neighborhood DESERVES basic customer service.

  • John Sheckler

You have had my package for days and have not updated the site to let us know that it was there. Please please please find someone who can do their job at your location. I would give you a zero if it was available.

  • Kelly McAllister

I just got back from this post office and it was incredibly busy! The line was almost out the door and there was only consistently 2 clerks (one clerk would run in and out). Not the best wait experience.

  • Ashley Cleveland

I would rate this place 0 stars if I could. Extremely rude for no reason especially “ red hair” . Go to post office on Linden instead. I dread coming here even to do something simple as a drop off.

  • Roxan Clarke-Williams

My community USPS saddens me! Is there anywhere to turn? It was not the first time I pondered about how one wields power. Yesterday, I had an appointment to apply for passports. I got to the

  • Cherishme Day

They never delivered our package to our address on 08/01/2023! Yet tgey claimed they delivered it! How incompetent is this post office that you can’t deliver simple mail?!!

  • Todd Taylor

The absolute worse. Always crowded with only 1 window open. No air conditioning. The leadership in this Post Office should be ashamed of themselves.

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