United States Postal Service

105 reviews

2 S 35th Ave, Phoenix, AZ 85009

tools.usps.com

+18002758777

About

United States Postal Service is a Post office located at 2 S 35th Ave, Phoenix, AZ 85009. It has received 105 reviews with an average rating of 2.4 stars.

Photos

Hours

MondayClosed
TuesdayClosed
Wednesday8:30AM-4:30PM
Thursday8:30AM-4:30PM
Friday8:30AM-4:30PM
Saturday8:30AM-4:30PM
Sunday8:30AM-4:30PM

F.A.Q

Frequently Asked Questions

  • The address of United States Postal Service: 2 S 35th Ave, Phoenix, AZ 85009

  • United States Postal Service has 2.4 stars from 105 reviews

  • Post office

  • "I came to this post office for my passport and worked with Carla and I can not say enough great things about her"

    "My husband and I went in to get out passports"

    "Just went in to get my baby his passport"

    "I had a package delivered to a PO box at this facility in mid-December and received a tracking notification 2 weeks later informing me that I needed to schedule a redelivery"

    "I was very disappointed by the service at this post office"

Reviews

  • Cassidy Voise

I came to this post office for my passport and worked with Carla and I can not say enough great things about her. She was absolutely amazing. She was kind, hard working, and accommodating. She had a positive interaction with every person I watched her work with. Highly recommend this post office from my experience.

  • Geisha Glam

My husband and I went in to get out passports. I was nervous because the reviews are bad but it was great. The employees were professionals and Frank was funny, courteous and helpful. People just have to be more aware that not everyone us going to be able to AMAZING. If I had to do it again I would.

  • Heather Zabeo-White

Just went in to get my baby his passport. The clerk refused my packet because his birth certificate didn’t match my legal name. I said that was my maiden name. I was then told to go change my documents to match the birth certificate. I said

  • doctajonz

I had a package delivered to a PO box at this facility in mid-December and received a tracking notification 2 weeks later informing me that I needed to schedule a redelivery. I didn't reschedule in time and was told via USPS Tracking that I

  • Jose Perez

I was very disappointed by the service at this post office. I scheduled an appointment a week prior for my passport so that it would be quick in and out. Upon arriving I over heard the only worker telling a customer that even though he has

  • Sandy Ramos

I went in to renew my passport. I arrived an hour early for my appointment because I did not originally ask for a photo but now needed one and I wanted to give them enough time to add this service. Shavon, not only delayed taking her lunch

  • Katie C

Pleasantly surprised that my call was answered within a few minutes! A package of mine has been bouncing around the country for some reason and the tracker then updated & said it was at the post office for pick up, even though no signature

  • Michael Lopez

Very bad customer service! The young guy that has piercings and tattoos with glasses in the front is very rude. He was talking bad to a customer in front of me who wanted to ship out an envelope and when it was my turn he wasn’t polite at

  • Sarah Rose Webber

This Post Office should be the standard for the nation. I have stopped by multiple times during my lunch break- and every time I have been blown away by the high quality of care I receive. The staff are kind and helpful- and they keep the

  • Shayna Munoz

I'm pretty sure the guy who answers the phone hates his job. He is so monotone and rude when speaking to him. He is snappy and borderline disrespectful honestly. He's not helpful in anyway and he really is making the post office look bad

  • Gloria W

I’m simply trying to contact a human being to find out how much my stamp is worth so I can mail out an envelope. The automated phone service won’t give me that option and the other options are sending me to a dead end. I have hung up and

  • AM GARCIA (ADDY)

I receive daily notifications when I have mail in my PO Box. Today, the postal workers failed to put my mail into my PO Box. I could hear them playing music, gossiping, and laughing. Since, I needed an important piece of mail I waited in

  • Shep It2

Had an appointment to get my very first passport and everything went as smooth as could be. Thanks to C/Shevan (I believe that was her name, just can't remember the spelling.). Anyways, she had an awesome attitude and very helpful! …

  • angelica romero

Stacy approached me in an unwelcoming attitudes. I understand most customers can come off a bit like they are about to push their weight around. I understand how things can get when a customer is going to complain but if I'm approaching

  • RedPill Samurai

Three times I tried to get my passport done. One I was told I need an appointment. 2 time I got in, I need birth certificate. 3rd time, it's not original! Why are you doing this to me?! What's next, you need my blood? My first born? A

  • Mister Pedal

Constantly leaves my packages by the mailbox, by the road, in the rain. have asked multiple times about it and even written about it inside the mailbox. staff ignores inquiries, doesn't seem to care about people's livelihoods that are

  • Aryn Honey

First, I’m given a pickup slip for a post office 45 minutes away. I drive all the way there, it’s the wrong office. I drive to this location (the correct one) just for the staff to tell me my

  • Sosa ‘

I went to get a new passport and the worker was very quick and courteous. Extremely professional and had me out of there before my appointment. Great job guys and keep up the good work

  • Clint White

Carla helped my wife and I with our passports, we were unsure with a few of the questions, but Carla had all the answers and helped make the process very easy. Great employee!

  • Trail Rider

Came here for passport application. The lady who helped me was really friendly and made it super easy for me. One of best customer service experience.

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