United States Postal Service

188 reviews

2370 E 19th St, Brooklyn, NY 11229

tools.usps.com

+18002758777

About

United States Postal Service is a Post office located at 2370 E 19th St, Brooklyn, NY 11229. It has received 188 reviews with an average rating of 1.4 stars.

Photos

Hours

Monday10AM-4PM
Tuesday10AM-4PM
Wednesday10AM-3PM
ThursdayClosed
Friday10AM-4PM
Saturday10AM-4PM
Sunday10AM-4PM

F.A.Q

Frequently Asked Questions

  • The address of United States Postal Service: 2370 E 19th St, Brooklyn, NY 11229

  • United States Postal Service has 1.4 stars from 188 reviews

  • Post office

  • "This place is just horrible! They should teach them all a lesson and close this place down"

    "Why the hell hasn't everyone in this branch been fired? I can't write them a bad enough review"

    "Cant get worse"

    "They take forever to help you out"

    "All previous reviews are true!!! This post office NEVER delivers packages"

Reviews

  • Kye Freckz

This place is just horrible! They should teach them all a lesson and close this place down. Either the workers are stealing the packages or they CANT READ. Makes no sense every package of mine is lost! I usually get my packages delivered to my bf house but being that there are no carriers I tried with them again. Absolutely terrible!

  • Leo Andriasyan

Why the hell hasn't everyone in this branch been fired? I can't write them a bad enough review. If i described how often they lose my stuff and how terrible they are it would seem like satire and no one would believe it. Worst post office imaginable... literally a group of idiots in USPS gear, they deserve 0 stars

  • Roman K

Cant get worse. This location is a joke. You always have to watch your tracking online cause they never leave packages even if it states to do so on the box, and the supervisor wont even come down to speak to you in person. Made over ten complaints and was promised a call back from supervisors never received one.

  • Esthelita Castaldi

They take forever to help you out. There's only 1 or 2 people there. They're NOT reliable at all. We've been there a couple of times (different months, different situations) but they are not helpful at all. They will make you wait. They will tell you to call them back next day after 8am but it's just BS.

  • Nika M.

All previous reviews are true!!! This post office NEVER delivers packages. They NEVER ATTEMPT TO DELIVER or leave any notices, and always LIE by updating their system as they tried, but no one was available. Disgusting, lazy, and corrupt! Wish you all to be out of jobs and never find another!

  • Olena Maksymenko

They lost my package because their driver delivered it to wrong adress. When I came to office, no one can help me. When I wanted to talk with the supervisor, he/she (I don't know who is) didn't even look at me. No one call me to this date and I still don't know where my package. Worst place!

  • Calla Lo

Worst post office ever!! Lied about delivery attempts and did not leave a note on the door because they NEVER tried to do the delivery. Waited all day and then received a text message saying that they failed to do the delivery. They just want you to go pick up the package in person.

  • Kenya Seifert

If you could avoid using this post office, please do so because they never deliver on time, and they do not answer their phone. Multiples times I have stayed home waiting on packages only to find a notice in my mail box. Not only is it irritating, but also a waste of my time.

  • Julia

Thee worst. They should be fired and replaced by people who actually deserve a job. Package is never redelivered unless you call customer service which will call the postmaster to complain on your part. The support even said this zipcode has the most trouble with packages.

  • Sharon Fedida

After not rgetting packages that said they were delivered I installed a camera and found out the mail man never deliver them and probably kept then for himself. I am opening an investigation with USPS but when I call I kept getting transferred from person to person. ..

  • Senior Service

Terrible Services! On the way: Delivery attempted An attempt was made to deliver your package, but the business was closed. Really??? i was here all day long and when i got this message i went outside immediately! impossible! they are lazy workers and must be fired!!!

  • Aleksey Rozentuler

After last snow fall I had not had a single mail delivery for a week. I tried and call them to find out what's up. That turned out to be an impossible task. I used auto-dial and tried continuously for an hour, no luck. Either busy signal or dont pick up.

  • Chaunai Russell

This is by far the WORST post office I've ever had to go through to get packages. They lost 5 of my packages within a 2 months span. Everytime I call to get information or complain about non- delivered packages that were marked as delivered

  • Antony Chekhov

It happened again for the multiple times. Package wasn't delivered to my apartment with the reason on the tracking "Undeliverable - Incorrect Address". It is COMPLETE BULLSHIT, since I have received multiple parcels to this address the same

  • Still Rarintogo

It would be a negative if that was possible. Today there were 5 people in the lobby all with the same complaints. No one answers phones. Deliveries not being made when people are home. Lost packages. Given the phone number for Mr. Middleton

  • Lana Crown

I put my mail on hold for 3 weeks, putting a note that I will pick up the mail myself at the post office. When I came to pick up the worker did not find my correspondence, suggesting that the postman must have put it in my mailbox. Firstly,

  • Elena Gotsak

This is just a nonsense! It's the 6th time my package is missing! I have no words! the tracking says that the package is delivered, but I was at home ALL the day, and no one rung and the package is simply hasn't been delivered! These people

  • Gina Lu Tang

This post office is horrible. They fabricate lies about making attempted deliveries at your residence when they never actually came. They say; "a delivery was attempted but no authorized recipient available and a notice left." No attempted

  • Roxanna Almanzar

This is the facility they send the packages for pickup when they claim they try to deliver to zipcode 11229. NEVER EVER the mailman leaves a notice for pickup, I know that for a fact (I receive packages constantly) and everytime, I have to

  • Lena Livins

Here we go AGAIN! Where is my mail?! This time there are 4 packages missing over a period of a couple of months! I don't get it! I stay home ALL day waiting and then I get an email saying that delivery was attempted. It wasn't! Nobody even

  • Amy Yedid

This post office is horrible. The delivery man is too lazy to deliver packages and does not even leave a slip notifying you as to where it was taken. The customer service is no help, the line is always busy and once you do manage to get on

  • Francoise D

worst post service. They don't ring bells, they don't leave notices. They say they deliver your packages but they are no where to be found! How do you leave 5 packages on the from porch when you need signature? they don't make sense. How 7

  • Denise Thomas

The worse post office ever when it comes to delivering mail or packages!! Either my mail gets put into my neighbor's box or my mail gets put in my neighbor's box. There was a package delivered to my apartment; by the time I checked it was

  • S. Sinclair

This is the United States Post Office! A junky old run down facility operating in South East Brooklyn. They were to deliver my package days ago I had to schedule three redelivery notices and they NEVER showed up. I had to take time out of

  • Lanory Lanory

Horrible place. System shown that my parcel was delivered, but I was waiting at home all day and nobody of USPS shown up. Next day I came there and was told my parcel lost!! Then received a call from their office that parcel found around

  • Igor Vaschuk

I'd say about one out of a dozen or two of packages gets lost for me. Sometimes no pink notice left. One package from China spent over a month in the facility, I had no idea it was waiting. I considered myself lucky it didn't get mailed

  • Binyamin Turin

This is a really horrible post office. As mentioned in other reviews, the delivery personell often lie about their efforts to deliver packages. I have people home all day to accept packages and yet they write deliver attempted and don't

  • Tanya Williams

The supervisor at this post office needs to be fired was very rude and disrespectful . I was being treated unfair because all I wanted to know if my package was being deliver. How can u said that u came to apt to deliver my packages and

  • Susan B

Worst postal workers!! They DO NOT DELIEVER ANY PACKAGES!! On days I expect my packages, I have watched their truck drivers park right in front of my home and sit there for 20 minutes before leaving. Then I would get a notification that

  • Simon Chan

My tracking number said my mail was delivered. When I went outside no mail. Went to check if it was there nothing. Got a replacement for that mail. Today saw a USPS truck pass my house and when I look at my tracking number, said it was

  • Renata Siedlecka

USPS postal worker from this location signed off on my package themselves and my international package was “lost”. I only received partial compensation from sending country and USPS refuses to even look into a compensation because they

  • Vincent Ho

By far the worst damned post office. Constant lying about delivery and always almost no show. Paid for express delivery and never on time and always requires a 2nd and sometimes even a 3rd re-delivery. I had to actually go pick up the

  • Nina Kochurova

It’s the worst usps office what I do know. If I have any missed packages, it’s in this office. Sometimes they mark Amazon or eBay orders like it’s delivered, but it isn’t. In this case I have to go to this office to pick it up or just

  • shmuel kavian

This place is a disaster and I am happy that Trump is defunding them. The USPS should be dismantled, not the NYPD. My package arrived at that post office over a week ago and the update keeps showing out for delivery and I still never

  • veronica mitchell

Home everyday from March 27 thru April 2, 2016. Keep getting notices no secure location. I rescheduled delivery for April 2, when I did not receive my pack the 30 of March. April 1, notice left, was home had furniture delivered, they

  • Sancheezia love

Worst postal service ever. They refuse to deliver my parcels. I am at home every day to receive deliveries yet they still don't deliver. they rarely leave a notice and when they do there is never tracking info. When I call Homecrest

  • Nurabia Makins

This is the worst postal service I have ever had to deal with..... Since I moved to this areas and had to deal with this office o have over three packages lost... Had to file insurance claims for some and when the carrier marks he's

  • Natalia Levsina

The worst post office, always have issues with them. There work only rude and unprofessional people! It’s been years and nothing changed, they don’t even come to bring the package, never ring the bell or anything. Just leave notices!

  • Den Devis

The most terrible service in my life! It happen over and over for long time! Never pickup phone, could not check your package, even do not try to do something. Not first time have issue with this post office, all time same issue...

  • Cttbbt

Zero stars. I've had 4 packages dropped off at this post office now and every single time, they "receive" the package but will not scan for acceptance for another week, MINIMUM. You're lucky if it leaves within 10days.

  • Jesse Brown

This post office has a long track record of marking packages as delivered but never delivering the package. If you live in the area, I would suggest having packages delivered by UPS or Fedex when possible.

  • Sadijon Rahman

The worst customer service ever! Cannot communicate to customers politely and always gets emotional and takes personal! The personnel needs a proper training and filtering!

  • Kevin Breeden

Never deliver packages. I sit home and no one knocks on my door but at the end of the day I get a text that says "package was undeliverable". Happends 4 out of 5 times.

  • marissa ayaaya

Just want to say, i really want to move to another area because of this post office. They lost my package that has signature confirmation this time, and they had

  • Sarah White

Dropped off an overnight letter and took 4 days to ship out. I paid for overnight express not 7 days of shipping. Ridiculous service. Avoid in any possible ways

  • Артем Орлов

Perfect service actually! The first time into my life that was fast and kind! Hope everyone will have same experience here.

  • Al Al

This is the hole in the sealing right above the window where customers are picking up their mail. Find photo below.

  • May Wu

This location is pick up only, don’t go if you want to mail package/get mailing supply/purchase mailing labels.

  • Amanda Abreu

They steal your packages!! Got the woman on camera scanning my package but never bring it into the building.

  • Brittney Carroll

This location opened late and the building smells. The staff is very unfriendly also

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