I do not recomment this place, they take for ever just to assist you at the counter, you can wait for more than 20 minutes just to buy once stamp and sent a letter, every time i mail some thing from this office it take longer than all the other locations. staff are very friendly but lacks the service of the effeciency of the fastness.

Today I came to this post office for the first time! I’ve never seen such a boorish attitude anywhere! Employee Luci was rude and picky, without finishing serving me, she called the next client, and after he left, she finished servicing my shipments and gave me my receipt . Luci was very angry and ruined my day

First time here.. staff was friendly to help me out mail out a package .. better than the one in van nuys. A lady in van nuys seemed annoyed when I asked her for help. But this one actually smiled and helped me, so even if it was fake at least she tried haha (not saying it was).

So I don't write reviews at all but I Should of listened to the reviews the same time every time I come in a get a girl that is soo rude I wish I got her name and it's pretty empty here.... evaluate your employees it might help with business

HELP!!! WHAT IS WRONG WITH THE POSTAL SERVICE, IT IS NOTHING BUT GRIEF AND THE RUN AROUND. HOW DO I FIND WHERE MY PACKAGE IS, SINCE THE MAIL PERSON DIDNT TRY TO DELIEVER IT YESTERDAY UNTIL 6:30 AT NIGHT!! WHEN OUR MAIL COMES TO OUR COMPANY

Great Friendly Customer Service!!!! Fast moving lines, as the clerks are on point and knowledgeable. Been to many other Local Postal Offices, such as other North Hollywood location, Woodland Hills and Burbank, their staff just seems jaded.

Not sure why Nancii was in such a bad mood today, but this is the kind of embarrassing thing about USPS. Employees are always in the nastiest moods and give you attitude for no reason. I came in asking for help to ship a package and Nancii

Wow what a poor experience on this office, it is 2 lady's one of then is the manager I guest, they are providing worst customer services ever they should fired those two womens, they are super rude they act like they don't want us to bring

I have been having alot of problems with United States Postal Service here in Sun Valley, California not only did we have a PO BOX which was paid in cash the same day I paid for the keys on my credit card. Not only did my mom tell me the

Staff is rude and lazy do not want to do their job! Went in to turn in passport application before 1pm and they said they could not help us even thought website says walk ins welcomed from 10am to 2:30pm. No one in the office but still

I made a passport appointment for my 16yr old daughter both my husband and I went with her to the appointment. We arrived at 1pm and our appt was at 1:30pm. We waited in line and when we went up to the counter we told Luis we there to

Employees at this location don't know what media mail is: "Sound recordings and video recordings, such as CDs and DVDs. Play scripts and manuscripts for books, periodicals, and music. Printed music. Computer-readable media containing

The staff is always very helpful and friendly .i have gone to other post offices in the Valley eventhought i have about three post offices near my house rather drive a little bit futher because the service on the this one is the best.

Very rude, disrespectful, and defiant staff. Jerry Martinez & Luis are two staff memebers that are very rude, disrespectful and difiant. They have 0 Customer service. I took a letter for a P.O. box that is at this location and Jerry

Called a day ahead to ensure they would be able to process 2 passports on Saturday. I Was informed "Yes someone will be able to help you". Skip to the next day after a two hour drive- get there- and surprise "sorry we don't process

The Sun Valley Post Office has been one of the Jewels for the USPS. I have been going to this post office since 2003 and every time I am treated with great and friendly customer service. All my packages are shipped quickly and

I was told by the customer service lady working at this location 6/13/2020 10am that this location is NOT a post office but a franchise retail store for the USPS and does NOT have a manager at the location. Is this true?

Passport renewals,do not waste your appointment at this place. They do not really handle passport business like other post offices in the valley. Try going to Van nuys instead,they will take care of you.

Drove all the way from North Valley to find out that they're closed. Google Map listing says 5:30 on the door says 6 I got there at 5:15 and it look like they closed way sooner than that

Package scanned out for delivery Friday morning but never scanned as delivered. Have called the office 23 times over 2 days with no response, no one has even answered the phone.

The Sun Valley Post Office the best ever it’s the post office I’ve really ever known. The employees are always friendly, helpful, well mannered, making sure they give

They are nice ,long lines ,they get me what i need ...the guy with the glasses is really nice, sometimes...i dont have a choice ,but to come here.

very bad service the worst service i have ever seen .i have been on the phone for 55 minuts and still waiting .no good delivery's

Nice person, but definitely, needs more help. Only one person working at a time. With long line going out the door.

The best post office in the neighborhood, At the post office, I have visited before The employees are rude.

Please DON'T use USPS. FedEx and UPS have much better prices and much better service. I hate this place.

The lady who helped me (Luci) she was rude and unprofessional. She gave me attitude and wasn't helpful.

There are 3 post offices nearby and this one is by far the best. Friendly and patient staff.

I prefer the post office on Ratner near San Fernando blvd it's smaller & less busy!

Do you have mask Even if you have vaccine, use mask , they refuse service

Thank you to Luis for having patience with me!! He was super helpful !

hours on Saturday shows 8:15-6pm but they close at 3pm? what a joke

Very friendly staff. I got my item shipped for free. Loved it!

It comes late my things have not even come put they are Good

Great knowledgeable staff, very friendly

Been around a long time does a good job

Love the staff at this Post Office.

Great service awesome post office

They do the as well as expected

Receiving is little off.