United States Postal Service

281 reviews

517 E 139th St, Bronx, NY 10454

tools.usps.com

+18002758777

About

United States Postal Service is a Post office located at 517 E 139th St, Bronx, NY 10454. It has received 281 reviews with an average rating of 1.5 stars.

Photos

Hours

Monday9AM-5PM
Tuesday9AM-5PM
Wednesday9AM-2PM
ThursdayClosed
Friday9AM-5PM
Saturday9AM-5PM
Sunday9AM-5PM

F.A.Q

Frequently Asked Questions

  • The address of United States Postal Service: 517 E 139th St, Bronx, NY 10454

  • United States Postal Service has 1.5 stars from 281 reviews

  • Post office

  • "Worst post office"

    "No automation whatsoever! Around the corner you can swipe a debit card and have a vending machine drop down to you a beverage, but at this post office, employees primitively scramble around to fetch stamps and packing supplies! There is not "

    "I have basically stopped getting mail"

    "So I went to do my passport in this post office and as of recently I have tried many attempts to come here and they keep on telling me that I need to have a copy of my birth certificate but they never mentioned that I needed the original so "

    "Upsetting because they still had the nerve to try to explain off the delivery guys action and I wasn't trying to hear it"

Reviews

  • Street Line Video

Worst post office. Lines are to long. Never enough tellers. Packages never comes to your home. Carrier lies about attempt made. No ticket left. You only find out you have a package through tracking. You have to pick up package at office. I rate this post office -1 negative one worst post office EVER!

  • Daniel Donnelly

No automation whatsoever! Around the corner you can swipe a debit card and have a vending machine drop down to you a beverage, but at this post office, employees primitively scramble around to fetch stamps and packing supplies! There is not

  • Meghan Lockard

I have basically stopped getting mail. All of my packages I have to go to the post office, stand in line, and get the workers to look for them in the back. The postman says he attempts delivery, but because I am now home all the time during

  • Tamara Castillo

So I went to do my passport in this post office and as of recently I have tried many attempts to come here and they keep on telling me that I need to have a copy of my birth certificate but they never mentioned that I needed the original so

  • Tawyna Walker

Upsetting because they still had the nerve to try to explain off the delivery guys action and I wasn't trying to hear it. Definitely when I HAD to Walk there on my Bad hip!! Because they didn't leave the postal card so I can get the package.

  • nowuseit

Horrible customer service by Ms. T who thinks she runs the post office. She was not helpful , condescending and aggressive in her tone. I was attempting to ship out a package and she stated the box was too big by just looking at it. When I

  • Aliza C.

Horrible service for delivering packages. Two days in a row, I was home waiting for 2 separate packages. I was tracking the packages on the USPS website. Towards the late afternoon, the tracking information changes to "attempted delivery",

  • Gilbert Valles

This post office is the worst!! They deliver whatever packages they feel to deliver, when not they will say that they tried delivering but didn’t have access to the building and that’s a lie because the building door is always open, how do

  • catherine hodge

This is the worst postal service in the whole Bronx!. The driver never shows up to deliver your packages, you have to always pick up your packages at the post office. The staff are liars and state they will deliver it. They don't take your

  • Salma Adorno

It said my package was delivered (it wasn’t.) Went to the post office to see if it’s there since I clearly didn’t get my package and was home all day. They told me it was delivered and the only person that could help me was the supervisor;

  • Jose Centeno

This post office refuses to make deliveries of packages over a certain weight. The package weight was less than 40 lbs, but there were 4. They said the mail person has the right to refuse to deliver packages they feel are overweight. Here

  • Arod Creates

Horrible customer service. I have lost a package here in december and first of all they are extremely hard to reach via phone then they said they would take my information down. I went in person twice and they said they would call me back

  • Nichelle Brown

If I could give zero stars I would! Every time I order a package it goes missing and I have to take time out of my day to go to the post office to find it. This is extremely unprofessional. I’ve been living over here for only 3 months and

  • Randy Reynoso

The people in this establishment are great people. They are doing the best they can with limited resources. These are great people with essential work and their jobs need to be saved. I recently went through a series of unfortunate events

  • Max Million

This location to me is great! The employees are really helpful. Unique, she is amazing and very nice! Overall yes this location tends to get long lines sometimes but the workers literally do the best they can, they’re only human. I see a

  • Andrés R

Awful office. They lose your packages and then don’t give a clear answer. At the end they’re just like “this matter doesn’t concern us. Take it with the sender, ask for a refund or to send you a new package.” everyone is incompetent from

  • Marilyn Johnson

If I could give something less then 1 star I would. This place doesn't even deserve 1 star. The lines are sooooo long and they lost... or should I say gave away my package to someone else with the same last name as mine. So glad the lady

  • cantantesantoni

Very frustrated... never been in a post office like this one before. Came here to pick up a package, the package wasn't there and they don't know where it was. This is my THIRD package they've lost. The mailman never come up to deliver.

  • Jorel B. Acosta

Most nasty and horrible usps office I've ever been to me and my wife came here with a appointment made a month ago for passport service the black lady at the 2nd window gave us a nasty attitude saying that we wasn't prepared mind you we

  • Maria E. Sanes

Our building mail box has been vandalized. A notice in hall says we must go to this PO to get mail. With a very painful knee I walked to get the mail for my disabled brother. The PO agent said that there was a specific day and time and

  • Vinessa Schulterbrandt

These girl in this post office are completely rude. They sit there behind the counter tired of life and there job. They all need to be fired every last one of them !! They do not care about there jobs and they do not follow protocol my

  • Rasheeda Potts

Worst post office you could ever go to. Staff is very incompetent. They have the “well, we still getting paid so we could do whatever we want” attitude. The drivers NEVER ONCE DELIVERED MY PACKAGE in all the times I’ve ordered online.

  • Tee Jaye

If I could give this location zero stars I would. Workers constantly put the wrong mail in mailboxes. You put in a request for redelivery and it’s ignored when the worker never attempted delivery in the first place. Very unprofessional

  • Muhammad Mirza

New Review: After the issue that I have been dealing with below. They have come a long way since then. Mail has been delivered on time and actually can have a humane conversation together. I understand it can be tough to work in this

  • ami TRAORE

Very bad people at the windows! They hate their job and treat customers so bad! We took appointment for my son passport. The appointment time says 1:45. We got there 1:40. The girl at the window says to finish filling the application

  • Cece Hudgins

One of the most exceedingly rudest customer service people I've ever met in my life. From the mangers/supervisors all the way on down to the tellers. The people here need to be reported and expunged.

  • Emily N Mateo

The attitudes of the people at the window are horrible and they’re not clear about what is needed to get a passport. The heaters are turned on really high when it’s 80 degrees outside.

  • A

This is the worst post office in New York. I mailed several important documents and they got lost.

  • Chanel Velez

They are horrible and careless they don’t care about you loosing your money and your packages

  • Juan

Pretty good service,line can get long tho but yea good.

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