I had the most horrendous experience at this USPS office. Not only did they fail to assist me when I needed help, but they were also incredibly late for my appointment, after a long wait they told me the camera was broken to take my picture

I can't give zero stars to this establishment, otherwise I WOULD. Lets be real, I've never spent less than 20 minutes standing in line at this place. The people behind the counter for the most part are brain dead. And I had been told by one

I had no choice but to select one star. I rate this post office a "ZERO STAR." This is the worst united states post office. They never answer the phone, long wait in line. Always have 2 people working. That's ridiculous. Not to mention they

I came here June 2 at 9am. There was an old Indian man that "helped" me. That man was rude, slow and lazy. I was there to pick up a package, I asked for it to be intercepted and held at the post office. He told me my package was going to be

How does a “certified letter” get lost… Ask this facility. My two day certified delivery never made it me, instead it was scanned and lost at their facility. Although the staff is respectful, this is unacceptable. Logistically this place is

This post office needs 0 stars if possible. Their customer service is horrendous. I came for a passport appointment. After waiting 1 hour and asking why such a long wait even with an appointment, I was met with super attitude by one of the

This Usps post office people are thief. I ordered 2 packages. At the May 16 it’s was expected date of delivery and they said your packages are delivered at May 16. But I didn’t receive my packages. When I call to queens village Usps office

Went to the post office and spoke to a clerk about two packages that we reported lost. They did some research and told us that they where delivered to the wrong address. They took my phone number and said they would call me after they send

I had two packages personally handed to the manager himself stolen saying it was never handed to and accepted. He rudely brushed me away because they were prepaid labels and i wanted to scan them and get a receipt for them since i the lost

This place is horrible. They need a whole new system. They need to hire more workers. The worker did not take me until 9:30am because "she was too busy doing other things according to the manger Daisy). How unprofessional, no one came out

Very bad experience with this location. I'm expecting a delivery for over 2 weeks now from usps and the delivery person keeps putting it off over and over just because they're lazy to take it the truck. They came all the way to my house 3

I was on hold for an hour just to get this locations number. When I finally got in touch with someone in the office, they were so rude over the phone. While I was explaining to the person who answered the phone my situation she completely

BEWARE OF THIS POST OFFICE. I had a passport appointment and the Indian lady made me fill out the wrong application when I came in with the right one and i also paid for the expedited passport. I am deeply disappointed with the service at

There is an old Indian man here, a tall and thin staff member with a poor service attitude. He is racially discriminatory, speaks to you impatiently, and looks at you with a bad look. The post office is not good. I don’t even have a stamp

When you are expecting a package, they scan that the package is delivered when in fact it is not delivered. Then when you go there, the supervisor shah tells you that it was delivered and he will follow up; but he does not call, and days

This post office is slow. The workers there look like they need a much needed vacation! They all are tired looking with bags under their eyes. Every time I go in its a half hour wait, sometimes more. The workers have no since of urgency.

I recently moved to the area and I have already had 2 issues with the "services" provided by this particular site in Queens Village 11428. I ordered headlights for my car, in which I'd received an email notification that the package was

I've been waiting on a package for weeks now, I finally got through to them and after being on hold for 30 minutes the girl says she knows the tracking info says that the package is at the Queens Village USPS but it really isn't and she

Very incompetent and unprofessional staff. Dare I say racist as well? All I needed was a postal stamp. An employee named Tapas said, "You want me to lose my job?" The supervisor--a tall, black man who refused to disclose his name--while

wow, i shoulda believed the reviews. these people are rude especially for an important office like this. take that to mcdonald’s. i went in and waited 2 hours for them to tell me i didn’t have a passport appointment even though i had a

I have no problem with the office. The service is fine. My problem is the parking lot. The parking lot is always at capacity, and meanwhile there are very few customers inside of the office at the same time. The parking lot is supposed

With a horrible post office like this it's no wonder the government wants to have UPS take over. There is a clerk there number 04 it said on my receipt, who is the most miserable young woman I have ever seen. She's rude and looks as if

This office is horrible the worst problems I ever had with mail.for 4 months going on the person who's delivers the mail gives me other people mail my mail is missing a lot. I'm missing mail from my family.friends bank statements and

Horrible location, a government location they claim to open at 9am but never do, workers look like they’re over worked or just don’t care very slow. Today I went again and now the system was down. Post office service for this area is

Another lie ! What's wrong with the workers at this post office. Now my regular mail carrier is excellent but the people that deliver larger packages are the worst. If you don't want to work then please stay home instead of lying to

Where do I even begin. They constantly deliver other people's mails in my mailbox. It makes me wonder how many of my mails they delivered somewhere else. With packages they miss the delivery date nearly half the times. They lost my

I am really disappointed with the very bad service provided by this post office. My recent experience was nothing short of a nightmare. The staff seemed disinterested and unmotivated, displaying a complete lack of professionalism.

Again today another package or mail delivered to the wrong address Either in the street behind or in front . So far for the year 2023 (6) packages/mail delivered to wrong address . And how I know the other streets the house

Busy post office. There is a nice parking lot but full all of time. We can drop packages . It's so great that we do not need to wait in line. The office is nice but delivery. I had Mail Forwarding requested several times,

Lost my package from Christmas and said that they STILL couldn’t give it to me now 1/8/24 because of “processing” . I reordered on Amazon and got it the next day from another facility. AWFUL service. Slow and unhelpful.

Made a passport appointment for 9:30. Arrived at 9:20 to a closed window. The individual who had an appointment for 9am said he had been waiting since 8:55. It’s is now 9:43 and the passport window is still closed.

They wouldn’t deliver a 6 lb bag of coffee sayings there’s no secure place to leave it BUT had no problem leaving a 300 dollar electronic device on the floor in the rain. This place is horrible

Omg I am feeling scared. My schedule by made in 30th of August. I don't know what happened with me. Let's see. Pray for me. Because very poor reviews and stars. I am positive.......God help me.

This is the worse of the worse post office of all the ones I visit. This is my third time here n the service is maybe -5 Only one window working for everything and a line of more than 15+ ppl.

Zero stars is possible. This is the WORST post office ever. I don't even go here. I go to the next town's PO because I simply cannot deal with the unprofessionalism and blatant disrespect.

A package that I missed was shipped back out and I have still not gotten it, I’ve missed school because my clothes are in the package and it’s been 2 days and still nothing.

We went for a passport appointment for our infant. The people there were nice and we were able to process our paperwork and take a passport photo. There is parking too.

I don't know why there are so many bad comments. I gave my child a passport today, and the staff was very patient. I really like their service attitude.

9/2022 UPDATE: Massive improvements in the communication & interactions. 6.5.2020: Recently, i have been experiencing & witnessing several different

Worst service. I have a appointment at 11.30 am. Waited for hours…………. No body knows where is the counter staff