United States Postal Service

81 reviews

805 MacDonough St, Brooklyn, NY 11233

tools.usps.com

+18002758777

About

United States Postal Service is a Post office located at 805 MacDonough St, Brooklyn, NY 11233. It has received 81 reviews with an average rating of 2.2 stars.

Photos

Hours

Monday9AM-5PM
Tuesday9AM-5PM
WednesdayClosed
ThursdayClosed
Friday9AM-5PM
Saturday9AM-5PM
Sunday9AM-5PM

F.A.Q

Frequently Asked Questions

  • The address of United States Postal Service: 805 MacDonough St, Brooklyn, NY 11233

  • United States Postal Service has 2.2 stars from 81 reviews

  • Post office

  • "I've only ever walked in once successfully, and they refused my package because it was 2 boxes made into a bigger one"

    "EXTREMELY rude staff"

    "The worst usps"

    "I’ve had 2 packages that I dropped off there that 1: arrived damages with items stolen, and 2: never even get scanned/delivered (tracking numbers say they never even received the item)"

    "No this is really the worst post office"

Reviews

  • Tiffany Tsui

I've only ever walked in once successfully, and they refused my package because it was 2 boxes made into a bigger one. The rest of the times I tried to go around 12 - 4pm usually (6/7 times now for the past 3 months), they are never open, ever. Do not waste your time and effort. Go to another post office. **follow up** I finally managed to bump into their "opening hours" to pick up a package that failed redelivery to mine. I called the direct line and they told me it's at this address. I wanted to pick it up right away because it's scheduled to return tomorrow. I went in and was welcomed with complete rudeness and they were utterly useless. All they did was tell me they don't hold packages, that could be in this other location. And did no further to help check or confirm. They shoo me away like I was wrong to enter. Again, don't go unless you have to. Apparently they don't hold packages or take packages that are not in "standard" usps boxes. Go if you need stamps or large envelopes.

  • Ofelia Patrick

EXTREMELY rude staff. The hours vary as well on a day to day basis. I’ve been a few times and each time was unpleasant and unwelcoming. The staff members complain, grunt, roll their eyes, and clearly hate their job. I have a small business and each visit (which is now extremely rare) includes a nitpicking critique of how to place my packages on the scale, how to stand in line, and other random obviously unwarranted remarks. The post office one stop up has a drop off and I never have issues with my pre-paid labeled packages. This location is ridiculous. Please get a new staff.

  • Skyler Chen

The worst usps. I brought about 20 packages to ship out. When I got there they told me they are close. I asked them why closed when there was no holiday. The answer they gave me was they were out for lunch and no one serve me at this time, and told me to come back in 30 minutes. That was bullshit. I can't believe that was how they do business. Yes of course that is just a job. No one wants to do more for it. I won't go there anymore. Waste my time to bring 20 packages there. Hope usps fire them and hire some one who is willing to do a job.

  • Maggie Sites

I’ve had 2 packages that I dropped off there that 1: arrived damages with items stolen, and 2: never even get scanned/delivered (tracking numbers say they never even received the item). The second time this happened, I dropped off 3 packages same day, and the other two delivered, but not the third one. The first time this happened, the order was ripped into and items stolen. Both times they were poster orders. Not sure wth is going on here, but don’t drop off here!

  • KS D

No this is really the worst post office. Every other post office is bad because of their service. This place, they just flat out refuse to work. I’ve been here at 10am, 1:30pm, 3pm on regular weekdays. They have only been open once out of the 5 times I’ve gone. The last time I was in here there was a guy just watching tv on his phone and eating with the door locked. Refused to open it. They need to shut this location down if they can’t manage it. Useless.

  • Adati Tarfa

The postal office is tidy, mostly quiet, and the staff are efficient. My one complaint is related to the general services, they no longer help you package your products you have to come with everything boxed, taped, etc. They charge you to buy a table for $3.99 so come with your labels taped. I wish they will consider charging a service fee or product fee for taping so that customers do not have to purchase an overpriced tape for a single item delivery.

  • Jenny Mörtsell

This place is great now when a certain nitpicky employee that took pleasure in refusing to mail your packages for any reason she could think of is not working here anymore... when it’s not randomly closed. 2 times recently now I’ve gone here to drop off a pre paid package and it being closed without any prior warning or sign why. Having to go to Fulton or Halsey instead is not an option when you’re having 2 small kids with you!

  • Lauren Baer

If I could give zero I would. Every time I go here they give me new ‘rules’ or reasons not to take my packages. One time I can’t use priority box for a pre printed priority label (even though the label says you can) the next time can’t accept a package sealed with scotch tape. Are they just trying to get me to buy more boxes or more tape? If I go to a different post office they take it. Massive chore.

  • Matthew Cusimano

They're some of the meanest and most miserable people I've ever come across. I've lived across the street for 3 years and mail regularly for my business, so I'm there 3-4 times a week and every day is stepping on egg shells unsure of whom is in a bad mood that day. Russian roulette is a better spent afternoon than walking in this location. Also my packages are consistently delivered 3 days late.

  • Amber M

While it’s typically easy to get in and out of this location, the employees here are extremely lazy. They are annoyed if you ask questions, as if the US Postal Office comes with instructions. Most of their signage is tacky, written on and hard to understand. They do not help you understand your mailing options. They basically want to do the least possible to help service you.

  • DJ BrotherDaniel

The rudest people on a daily basis. Every Time im there, they are rude to at least a couple customers while i wait in line. Especially the impatient lady at first teller on the left as soon as you walk in. I feel like its almost a competition between the workers to see who can be the most rude to the most amount of people a day. Unbeleivable

  • Carter Gaylord

We consistently do not have mail delivered, or have it delivered several weeks later which is a problem for time sensitive mail. I had to order a credit card three times, and ultimately had to ship it to a Manhattan location. The card came in the mail 3-4 days After I got it in Manhattan. We've even complained to the Post Master.

  • Patricia Edwards

Horrible! My holiday packages were stolen because they were left outside my side door!! I came home yesterday to a empty box outside my side door and my other package was not there. When I tracked my package the message said delivered 12/22. I’m upset! There’s a two hour wait to speak to a representative. This sucks!

  • Josh North

Their hours listed aren’t correct this is the 4th time I’ve come here when it says it will be open and it’s not. One time I arrived 30 minutes before they were supposed to close and the door was locked and they told me through the glass they were done for the day. Fix your hours or be open when you say you will

  • Jenny

I've lived in the area over a year and didn't know this existed. I live near corner of Bushwick and Chauncey and have alway gone to the other post office in Bedstuy, but they have terribly long lines. This place was empty, it's small but no wait time when I went in there to deliver a package. Quick service!

  • Nora Toro

This is a government office is not supposed to be close between 1pm to 2,30 pm,because they're going to lunch. I am a senior and sick person and she closed the door in my face she said that I had to wait until 2:30 .I have to walk to gates to the other post office. That's was very rude and unrespectful.

  • Dương Cô Nương

Stupidest and rudest woman is working there trying to educate people without knowing what she is working for. Bonus huge attitude toward customers that left wonder why would be treated like that when you paid to be served. These people make usps reputation worst and worst.

  • Xsusha

This is just informational as of 01.03.23. This location is indeed open, but only has one employee, so it may be closed roughly from 11:45-2pm and for 2 other 15min stints randomly throughout the day. Just thought this would be helpful for everyone to know before going.

  • dan sui

I usually give 5 stars to places where I've been to. Why? For their service and friendly staff. But this usps branch....it failed... totally....very sad. The lady was rude. My advice, if you don't like your job, quit. Don't waste our federal tax for doing nothing.

  • erin brady

Always closed even though on google it says open and during regular business hours. I just moved around the corner 3 weeks ago, I run a small business and already have walked there several times to drop off packages, expecting it to be open and it’s not.

  • Peter Domorak

walked there 4 times, 3 times it was closed. during the operating hours usps website shows they should be open. it was during the pandemic and the big snow storm, hoping they will be open 'more regularly' now

  • Bub Sudniw

Lazy workers. They say they attempted deliveries. Yeah right, me and my girlfriend were at our apartment all day, you didn’t attempt anything. Too indolent to walk up 8 steps. Don’t use these guys.

  • Official Sheer Terror YouTube

Two of the most miserable women I've ever dealt with work at this spot. You would think you were asking them to help you move furniture the way they react to any question you might have.

  • OAKANDROMA CA/NY

Never a line, friendly informative staff, free supplies including packing tape, always stocked with USPS boxes and mailers, the best postal service experience in Bushwick, NY.

  • Cedric Nemlin

Went there today very Disrespectful, Rude, yelling at customers, took 40-50 min waiting in the line and the workers were very disorganized if they lose my package I will sue.

  • Chris Engdahl

I live around the Corner and the shutters have been down the past 2 months. I believe it’s closed so I would just remove this from gmaps. It’s not listed on Apple Maps.

  • Adam Bouchard (Commodore Frenchy)

Temporarily closed. No signage or information on the website. UPDATE: Happened again. Closed in the middle of a Tuesday. No sign, nothing. This place is a joke.

  • C Yagual

No One was in there just myself and the clerk. She had the audacity to ignore me for 5 mins and then to tell me that is not her window. Beyond Rude

  • Frank Vieira

What a great post office. The neighborhood's one savior. No lines, they have boxes, it's great. Kind of what you expect the post office to be like.

  • Ibro Bawa

Still a hidden location, lived in the area 3+ years and just found out about it. Thou it's tiny, never long lines. Don't tell too many people.

  • Matt W

PUT OUR MAILS IN THE MAIL ***BOXES*** WHY ARE MAILS BEING PUT INTO STACKS ON TOP OF THE BIN? MY MAIL IS SUSPECTED TO BE LOST AS A RESULT...

  • JANETTE MERCEDES

The woman who delivers needs to go! Once again she claims to have attempted delivery i have been home all day! None of the bells she rang!

  • Jason Jaeger

I had a great experience here… They were very nice and there was no line. 1:15 PM on a Friday not bad. In and out in 5 to 10 minutes

  • Pia Monique Murray

Normal business hours, but they’re closed. No sign. No explanation. Door locked and the person inside says we’re closed. That’s it.

  • Ronald E. Hughes II

So... I guess this place is just randomly open? Don't look at the hours, just take the trip and hope the universe is on your side.

  • Robin LaVerne “Dragonfly” Wilson

Google maps says they are open until 5pm. It's 3:30pm Friday. The government lied once again. Wasted my time.

  • Laura Contreras

Says open from 9-5 have come multiple times during the week the last 2 weeks and they are closed.

  • Ruben Garcia

Never a line, you can use all the services except pick up mail. It's not a pickup post office.

  • Ann

There is a spanish looking man there who does an awesome job every time I come. He's awesome!

  • Brooke Materia

THIS POST OFFICE IS CLOSED DONT WALK ALL THE WAY THERE. IT DOES NOT EXIST ANYMORE

  • Noganay Poganay

Closed . Even though it shows online it is open . Entire pandemic it was closed

  • Amanda Torbett

Never a line. I am usually in and out in seconds. I am a big fan of this USPS.

  • Peter Susanszky

Worker says they are closed for the day at 1.30, walks away. Is this a joke?

  • David Nash

Hours not accurate. Not open at 4:19. Hours state open until 5pm.

  • Edgar Castillo

Hours never accurate. Closed 3 of 5 last visits. Bad business.

  • Lavern Brown

Convenient, only drawback is that there is no pick up access.

  • Cesarina Rodriguez

I love this location never line. And good customer support.

  • Steven Pai

Quick, easy, and great customer service. Needs updating

  • Edo Gelbard

This location is closed down and stillis on google maps

  • Ben Shirai

Why is this place not open during their posted hours?

  • Julie Seureau

As of Friday 2/10/23 at 3pm, this location was closed

  • Colleen McCormack-Maitland

I came here at 1pm on a Tuesday and it was CLOSED!

  • Phyllis Lloyd

This post office is one of the best in Brooklyn.

  • Anton Staravoitau

This is post office working without schedul!!!!

  • Victor

Door locked without proper notice/reason.

  • Stephen Bellon

This post office doesnt exist any more!

  • Kamil Rohana

Closed when it's supposed to be open?

  • Vinh Nguyen

yo this is a nail salon

  • X G

Worst employees ever

  • Veda Warrior Team

Closed, shut down.

  • TheNarutokyubi999

Hoes if you ask me

  • Luiz Augusto Sará

They are fast.

  • adrienne colbert

A little gem

  • Dorota Dorota

No FORMS

  • tan

rude af

  • Aracelis Pagan
  • Evgeniia Platonova
  • Analog Artifacts [AUX]
  • Marquis Mclorrain
  • Karen Genetta
  • David Leon
  • Veronica E-T (Roni301)
  • Andrea Toussaint
  • Miltonmiles21
  • Theresa Caupain
  • Blk Dragon (Blkdragon)
  • D Su
  • Christy Onyekuru
  • David Mbau
  • Christian Ginarte

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