I have dealt with unhappy employees before here, no big deal but I actually am taking the time to call out this employee, Rod. What a straight up rude/grumpy person. I really hope you don’t treat others the way you treated me. This guy was the last straw for me here. Not coming to this location again. :)

A shout out to the Supervisior of this branch, who personally delivered multiple packages for both my room mate and myself after they (packages) were deemed undeliverable by the carrier because our mailbox is at street level and our house is up many steps on a hill. A+ to you and many thanks.

I cannot rave enough about Tanya. She just started her job today and helped me find a letter that the UPS store at San Diego state had lost. She called them for me and called me back to tell me they had the letter. Truly AMAZING WOMAN. I can’t thank you enough.

This place is great! I walked in at 10:30 on Thursday, got quick, very pleasant service from Anne. Listened to the other employees, they all sounded friendly, as well. I had read all the bad reviews, almost chose not to go here because of them. So glad I did!

They lost my driver’s license, they claimed it to be delivered but it never was. I went to the post office and this guy asked me twice if I checked my mailbox… then manager told me that she’d check and give me a call. You guessed it right, she never did.

I tracked my order via ebay and was made aware that the mailman came yesterday on nov 1st at 6:12pm and left a notice that they could not leave it because there was no secure location available.... except i was home ALL day yesterday and so

I went to the post office because it was walking distance from my home. Every time when I go there, they barely open doors and act like you are unexpected guest. Last drop was when I sending package overseas and overcharged, I asked a clerk

The employee that goes by the name Rod is completely rude and egotistical. Refused to send a package for me and had to complain to his supervisor. Low and behold they promote this guy to manager/post master after literally having the worst

THE WORST POST OFFICE IN THE WHOLE EARTH (I MEAN THAT ALSO). This post office is filled with the most incompetent batch of individuals I have ever seen in my life. they are constantly loosing my packages. They put the wrong main in my box.

Absolutely terrible. Lost packages, absolutely no accountability. the post man tells supervisor its in our box he can "see it", then why when I open my box I can't see it? No one answers the phone. Automated messaged won't find my package,

I had trouble with a package delivery and rang up the office. Max answered the call and helped me track down the package and where it had been left, and Mona, the courier, helped me retrieve it after she had already delivered it. They both

If I could leave 0 stars, I would. My elderly & disabled father doesn't receive his mail or packages containing medical supplies that he needs on a daily basis. Spoke to Rochelle the supposed manager to explain and she said she would help

This is the worst customer service I have ever experienced. I was given false information that my package was returned to sender. Then when it arrived the next day & I drove up to the office to pick it up & they said it was already out on

I first walked in asking for a box which was included in the $18 pre-paid shipping that was paid on an item I was mailing. The largest box they offered was hilariously small for what I was shipping and the guy told me to go find a box. I

The mailman that delivers on and around Billman street is a piece of work. How he still has a job is beyond me. He’s had numerous complaints, and if he doesn’t like you, he won’t deliver all your mail, or says he attempted to deliver it,

The customer service here is outstanding. Rod is a superstar and always goes above and beyond to help me out, especially when I have issues. Today the supervisor Cys was also very patient and helpful with me when trying to troubleshoot a

Very miserable self loathing individuals do the customer service here! My only regret is that this post office handles the mail in my zip code area so i have to periodically go here to retrieve my mail. You can feel the negativity in the

Good lord if I could give negative stars I would. The people within this post office generally seem nice but good luck to you if you live on the route for any or their mail carriers. They have consistently misdelivered my packages to the

Horrendous customer service with a lack of human empathy. There was an old lady who needed help and she called to the black guy at the computer. He didn’t even look at her or reply he just kept on doing whatever on the computer with his

I've been here a few months and was warned by a neighbor about the mail carrier. Last week, my screen door was closed, but the door was open and I was right there with my dog and the guy immediately turned around and left. After about a

on Thursday, return home for something to forget and had the role of mail in my door I immediately went to the post office to pick it up whenever packages are picking someone yells anyone regularly someone comes to pick up packages. and

Took me calling them 10 times to actually speak to someone on the phone. They will pick up, not saying anything and hang-up multiple times in hopes that you will not call back. Their delivery people also do not bother to leave redeliver

Customer service is not good. You can go to mail your package, but don't expect good service. You have to help yourself, remember to bring a packaging tape, they charge for tape, and they will not help you to seal the box, it's all your

Wow... I'm going start off with this... I liked my postal service until they replaced my original driver to some other drivers. Yes, multiple drivers taking over the route. The new drivers will NOT go to the front door to ring the door

Horrible service here! We were living in our apartment for over a month and was not getting any mailed delivered, I filled complaints over and over and never was helped so I showed up in person to file a complaint and they had our mail

Update 9/23/2015: I saw a postal delivery person walk right past our house, not bothering to pick up mail that needed to go or delivering what was in his bag. Hobbling out with my walker, I called to him and was able to get him to come

As usual delivering critical packages to the wrong address. 2 "delivered" yet missing packages today. Mail from near by houses this week. The mail dude stopped launching my packages at my door from the drive way but cannot seem to read

I got a call from the post office regarding a package they claimed to have delivered but I never received. I was driving and couldn't answer, so I listened to the message left, tried to call back 2 minutes after he called and have been

I didn't have a bad experience here. The two guys I interacted with were helpful and considerate when I was signing up for a PO Box. Also, while I was waiting a lady who was pregnant came in the post office with thank yous for them and

The people that work here are nice, but with that said, this is a very popular spot with minimal waiting room and only two workers at the desk on average. Be prepared for a little wait (15 minutes on average) at any given time of day.

I have lived here about two years, and have had no trouble at all from the actual post office that this review is for. The office is fine, the people running the desk are calm and helpful and try to get their work done efficiently and

After having to pick up my last two packages because they made no effort to deliver them again (which according to the slip, they are required to do at least one more time) I went ahead and used the redelivery option - which was tough

We moved out of the area and filled out all of the paperwork to have our mail forwarded to our new address. Less than 10% was forwarded. I called the post office to complain and they said it is in their system to forward our mail, but

This office should be open at least from 9am to 1pm or 2pm on Saturdays. I wasn’t the only person walking up to the door at 12:30pm (15+ people). AND it was on a Saturday on December 15th so many days before Christmas! This and other

Mixed feelings. I've been going to this post office for years. Other than the really long lines, it's not been too bad. The wait here is probably twice as long as any other post offices I've been too. It's the SDSU area so go figure.

Horrible customer service. The lack of supervision is so fascinating. The mail carriers do not deliver the mail properly, they also like to withhold mail for petty reasons! They also leave post it notes on mailboxes to argue with you

Wish I can give them no stars. Seems no matter how many horrible reviews they have. They continue to not care. If you read all the preview reviews, you will realize nothing has change. Been having the exact same issues for years. My

I was supposed to have a package delivered yesterday to my apartment, but I wasn't present at the time they made the delivery. So, they left a slip saying either I request re-delivery and whatnot, and that I can do it online. So, I

The website for the Andrew Jackson PO in San Diego says the last Saturday mail collection is 5pm. I just dropped off a birthday card and the box says last Sat p/u was at noon. Suggest a fix, my bday card may arrive late!

Most mail carrier are good, but the lady with red hair left my mail on top of my car for whatever reason. There was a little package and she may want to realize that porch pirate are a reality these days. Unbelievable!

Lila Santos.....sounds like you just like to complain. I've been going to this post office for over 10yrs and I have had little issues but when I did have issues it was when I was living in an apartment complex. I

The lady decides on her own to stop finger printing services 30 minutes before they close. She also is the only person is trained to do it and she's not on on Tuesday. They might as well not offer this service.

Terrible customer service, I understand now why they have such bad reviews. They have an attitude, they want you to do everything yourself. He literally told me “buy some tape and tape your boxes yourself”.

We've been on an "Auxiliary Route" ever sine our letter carrier, Linda, retired some years. ago. Problems since then: * Vacation Hold is unreliable. Some days it's honored, others not. Then after

Despite negative reviews, my experience was pleasant and brief. The very moment I opened the door I was greeted by a worker named Brandon Black

Helpful, courteous and informative employees at this branch make my often last minute trip to the post office soo much better than expected!

I've been experiencing a lot of problems with the mail person in my complex. He is constantly putting other apartment mail in my box.

Lived here 2 years... sorely disappointed This weekend I bought an expensive anniversary gift that I paid extra to get ASAP

Wanna rate them minus 5 stars 11/3 I asked for 6 international stamps for postcards ($1.15 each ) and the staff ,a

I wish I could give 0 start. The front counter staff are rude, mean and offensive. They need to be replaced