Rahly has been fantastic throughout the entire upgrade process of 4 phones and 3 -5G wireless boxes. I wish more companies would teach their associates how to create raving fans just like Rahly did today. I would recommend Verizon to anyone wanting to experience great customer service before during and after the sale.

Today I came in and met with Ivan to do an exchange. He was so helpful with everything even though it wasn’t a “sale”. He made sure I knew about promos that would benefit me specifically which was great! I saved more money! Definitely recommend Cellular Sales Verizon in San Jose!!

Ivan was awesome, I came in w my mom, he helped with upgrading new phone for her. Really recommend Ivan to anyone looking for a new phone. He walked my mom through the entire process of switching her phone over and took his time! Very attentive to detail, highly recommend

Elias and Ivan saved the day!!! A shortcut was turned on that ended up turning TalkBack on. I couldn't figure out how to turn it off. They turned it off and deactivated the shortcut. Come see these guys at Cellular Sales San Jose Jacksonville for any Verizon Services.

Had a wonderful experience with Brennan Baugh. He was extremely knowledgeable, polite, patient and accurate. He went well above and beyond and was completely amazing helping both my daughter and I understand every aspect of her new phone. I

Had a great experience with Eric Wolf with the trade in of our old phones, selecting and activating new phones. Eric ensured all files, messages, pictures and apps switched over correctly to the new phones. He was able to explain all future

Having problems with my current phone I went to the store to discuss solutions and options. Brandon patiently worked with me answering questions and making suggestions. I have a new phone. A different brand. My information copied to it and

Brennan was simply amazing. He was very professional and knowledgeable in helping me with my new Verizon I-phone. He was very proficient in inputting information into my new phone, and also taught me many useful things on how to use my new

Caroline at the Verizon store is a Customer Service professional! She was patient and listened to the issues I was having with my Apple Watch. She then jumped into action contacting Verizon and endured the 1 and 1/2 hour phone call with

Kenny was AMAZING!!!! I went wanting to change from T-mobile to Verizon. He was helpful from start to finish and was beyond patient with my questions/concerns. He helped me to get the best deal possible and I was actually pretty stunned

Tajah made the experience so easy to switch my phone over to my new one. He also took time to help me switch my Apple Watch connection from my old phone to my new one! Will definitly be contacting Tajah again with any needs we have!

The Mandarin Verizon store employee Noah is remarkable in customer service. This is probably first importance when dealing with phone problems. NOAH was EXTREMELY helpful and bonus, saved $$$ for us.... plus he is a animal lover!!!

I worked with Taj Smith and he was an awesome help and made the whole process very smooth and easy ! From getting my new one setup and old one turned in, he was very knowledgeable about the entire deal, made it simple ! Thanks Taj

Joseph T. Was a huge help getting my family switched to Verizon from our old plan. We had issues transferring our old number, but he worked with support on our behalf to get it solved. Awesome work!

I came in and met Ivan! I was an AT&T customer. He told me Verizon has the most reliable service! I recommend family and friends to come check it out! My new phone and iPad work great! Thanks Ivan!

Pinky was a very awesome associate. She was very knowledgeable on all questions that I had for her and more. She is why I will stay a customer of Verizon. Great attitude and fun to be around.

Brandon Wells was the one who helped me and he helped me with all my needs. He has great customer service. I am very pleased with everything. Thank you so much Brandon

These guys are great! Super patient. Very knowledgeable. They've helped me get new phones and roll-over old ones to new accounts. Can't recommend this place enough!

Today was easy breezy! Came in with the family to with services and 3 new phones and was painless. Ivan was awesome and I appreciate all the help. Would recommend!

Noah greeted me as soon as stepped in the store. He provided great customer service and sage advice WRT my purchase of a new phone. Thanks for a great experience!

Pinky Thomasson has been such a help to me. She is professional, courteous, knowledgeable and answered all of my questions. She reflects Verizon very well to me.

Ivan and Dakota were able to help us get three new iPhones the day after the they came out. They were courteous, professional and offered great service. A+

I would like to acknowledge Noel Gil who was extra helpful providing me customer service today. Please let the record show the fine job he did. Ron Davis.

Brandon D at this location was the absolutely the best. Excellent customer service & professionalism! He was so helpful & made our visit a great one!

Malique was so helpful. I really appreciate his knowledge and he was very courteous. You need more employees like him. What a gem!!!

Pinky Thomasson She was very helpful setting up my new phone. Couldn't have done it without her. Best store will be back

Joesph was very very helpful and due to his wonderful service he prevented me from quitting Verizon and going to AT&T

Pinky Thomasson was so friendly and thorough. She explained everything and had my best interest at heart.

Pinky Thomasson was great. She was able to help us get set up quickly and painlessly.

PROMO NOT WHAT IT SEEMS & Disrespectful Supervisor. The new iPhone 15 Pro.