Windsor

77 reviews

2655 Richmond Ave, Staten Island, NY 10314

www.windsorstore.com

+13479839640

About

Windsor is a Clothing store located at 2655 Richmond Ave, Staten Island, NY 10314. It has received 77 reviews with an average rating of 4.0 stars.

Photos

Hours

Monday11AM-7PM
Tuesday11AM-8PM
Wednesday11AM-8PM
Thursday11AM-6PM
Friday11AM-7PM
Saturday11AM-7PM
Sunday11AM-7PM

F.A.Q

Frequently Asked Questions

  • The address of Windsor: 2655 Richmond Ave, Staten Island, NY 10314

  • Windsor has 4.0 stars from 77 reviews

  • Clothing store

  • "I never leave reviews but I have to for this one"

    "Came in today"

    "This is the only place I shop at"

    "Extremely rude employees, I've been in that store with my daughter and her friends and never had such a poor customer service like we did yesterday"

    "This store is too dramatic"

Reviews

  • Danielle LaRocca

I never leave reviews but I have to for this one. The manager, she was very nasty, rung me up for a dress, I used 27 on a gift card and was paying the rest Apple Pay, then she said she does not accept Apple Pay. So I called my boy friend who was waiting outside to bring me cash. She got very nasty and said she had to process a return because she couldn’t leave the register on a pending sale to help other customers but there was not one single other person in that’s store ( probably due to her horrendous attitude and nastiness ). She processed the return as he was walking in with the cash. She said she couldn’t sell me the dress because it would take a few days for the return to go onto the gift card. I couldn’t understand why she processed it when she saw that I was ready with cash in my hand. She is very nasty and I will drive to jersey to go to Windsor because she is a miserable person. How are these people given manager positions. Re evaluate your employees. Do better Windsor. Disgusting

  • Esmeralda Urias

Came in today.They were welcoming at first I asked a Hispanic worker for help locating three dresses she did not know where anything was.A lot of the dresses are ripped and have holes in them.I wanted to exchange a dress I bought that I was told by another store manager in soho and they gave me such a big problem I called soho in front of them and told them and they said yes Atleast store credit could be given I wasn’t asking for my money back I just wanted to swap the dress.The manager was in her own world lacked maybe Brain cells.What ever happened to customer is right I ended up buying the dress because it was nice but Rosa the manager is not helpful and should not be running a store which clueless employees.

  • Diala Jaber

This is the only place I shop at. Two employees always help me pick out my outfits. Rosa and Ray they are just absolutely amazing. They help me out and always are working so hard. Always keeping the store neat and organised. I feel like I have my own stylist when I go there! Just amazing! thank you for the best service they deserve a nice raise for all the hard work they put in

  • Angela Hiotis

Extremely rude employees, I've been in that store with my daughter and her friends and never had such a poor customer service like we did yesterday. My daughter and her friend were so upset the way the employees were talking to them. We'll try our best never NOT to shop there. (Incident was Wednesday 8/3/2022)

  • Noemi G

This store is too dramatic. It turns out that if you come shopping and bring your little ones, they tell you that if the children make noise you can't go in. One of the workers is very despot and I don't recommend this store apart. You have a very bad character when you ask them something. about the sizes

  • Letisha Johnson

I order a dress from a different store it didn’t come In time I was stressed because my event was the next day and I had no dress I walked in and was greeted right away the lady who greeted me name was Renee I believed I told her my problem

  • Maria Veronica Menin Mendoza

La peor experiencia de mi vida fui con mi hermana a comprar unos vestidos y eran las 7 pm y nos dijeron que no podamos medirnos nada porque ya estaban cerrados y la tienda cerraba a las 8 pm jamás volveré a ir la atención es súper malaaaaaa

  • Trisa Chadee

The worst location please I wouldn’t even give one star do not come here so yesterday around 4 PM I walked into Windsor as I was browsing and looking around for a certain type of dress for a special occasion I noticed the employees having

  • Sofia Mazzieri

I bought a pair of hearings 5 days ago for 1$ and today they have tryed to sell me the same article with a broken part for 4,45$... of course the problem can't be the price but the way to solve problems with costumers! I'm very upset!

  • Mariecru Garcia

Absolutely disgusting attitude! Very rude, the way they talk to you. I have experienced such rude treatment from Two of you employees especially a pregnat one who has no patience in dealing with customers!

  • Demi Diaz

I had the pleasure of being helped by Rosa, she was so nice and helped me find a dress for a wedding she went above and beyond with helping me tie the dresses down to helping me find shoes ! She’s great!

  • MONICA MICHEL

Staff is very friendly and helpful. I always enjoy shopping at this location. Inventory is great and store is always neat and organized. It’s definitely my “go to” when i need a cute outfit.

  • Sydell Mack

I love this store. Shop there for years. Staff is wonderful, respectful, helpful, courteous and professional. Prices are great and love their sales racks...full with goodies and great buys.

  • Brianna Salinas

Let me just say... I called in to ask for a dress, to see if it was in stock before going to the store to search for it and a wonderful lady name Christina who was extremely

  • Hasaan

I went to buy my girlfriend a dress for her surprise birthday party and the service i received was great. The girls were so helpful and understanding.

  • Carlene riley

My experience was beyond exceptional. I was treated with a great level of professionalism. And I want to thank the staff for their help and patience.

  • John Paladino

Surprised my lady with a Dress for her surprise Valentine dinner and the staff was super helpful. My lady loved the choice. Thank you ladies !

  • Luis Melgarejo

Wooow este lugar me encanto tiene los mejores vestidos para mujeres mi mujer compro dos y le quedaron excelentes muy recomendado

  • John Mcloughlin

This store was wonderful to shop in. The manager Rosa was extremely helpful and Sophia was great.

  • Elba Santamaria

Me encanto la atención y lo mejor hay varios opciones para vestidos de ocasión ❤️

  • monique esposito

I always find what I need and then some but always helpful service and affordable

  • Dashanna Sims

Very good customer service my dress fit perfectly I will definitely recommend

  • bri

workers are terrible. lie about return policies. very rude constantly.

  • Lauren Thompson

Didn’t find what I was looking for but really awesome staff

  • karem Castillo

Worst customer service ever!! Please pick another location

  • Jose Barron

A beautiful boutique and. Proffetional attention. Good.

  • Kristen wong

Clean store great staff professionalism at its best

  • Emily Pollio

I found 3 great dresses and the staff was great!

  • Hanan

I like it.. sometimes I find what I need there

  • Chrizzy J.

Great for shopping for an event on a budget.

  • Elizabeth Martinez

Pretty elegant dresses and economic!! …

  • jenny

Not satisfied with their customer service

  • roxann R

Lovely spot.you can find anything..

  • hazel deleon

Store needs more merchandise though

  • Louis Granato

The staff is super nice here

  • Sylvia Ongeri

Find any dress you want

  • Rosa Sanchez

Lindos vestidos

  • Lana Lana

Windsor

  • Wafa Almardahi
  • Bernice Kerkulah
  • Arnette K.
  • Catherine Pol
  • P
  • Dadai Lin
  • Veronica Rodriguez
  • Marisol Mercado
  • starr mitchell
  • Alma Arocho
  • Aniyah Philpotts
  • Margaret Faye Maloloy-on
  • Vivian Diaz
  • Tonneda Holmes
  • Denise Sahin
  • Kate Perez
  • Barbara Fuller
  • James Cooper
  • Susan Lewand
  • Elaine Weber
  • Odalis Navarro
  • Linda Gillespie
  • Tyana Anderson
  • Pete Dermanis
  • Destiny Sanz
  • Ang
  • Tricia Sawchuk
  • Dana
  • Rachel K (Foxy Roxy)
  • Hephzibah Premkumar
  • Maria Hajdu
  • Celia florentino

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