It is my pleasure to share with you my positive review of IGA Austral Grocers. I have had the pleasure of shopping at this grocery store numerous times, and each experience has been nothing short of exceptional. From the moment you walk in, you are greeted with a warm and welcoming atmosphere. The store is always clean, well-organized, and fully stocked with a wide variety of fresh produce, meats, dairy, and pantry staples. The selection of products is impressive, and I have always been able to find everything I need for my weekly grocery haul. What sets IGA Austral Grocers apart, however, is their exceptional customer service. The staff members are friendly, knowledgeable, and always willing to go the extra mile to ensure that their customers are satisfied. Whether you have a question about a product or need help finding a specific item, the staff are always there to assist you.

Could I just post on how disappointed I am with IGA in Austral and the way they treated a young man with down syndrome and spraying him with a water bottle when all he wanted was to charge his ipad as it was the only form of contact he had. It two teenage boys one of them my son to stand up for him and tell the employee to not treat a human like that. And to top it off they grabbed the spray bottle and sprayed the employee to give him a taste of his own medicine!! Disappointed and the audacity of a grown man is ridiculous. I have always teached all my children to never discriminate and treat everyone the same. Proud of my son this is what you call a real man. IGA Austral should be ashamed!!

I always support local independent stores, and what a shame this is my local. Staff are extremely rude. Produce is not always fresh, they have a very small range of meat and majority of time out of stock or stock hadn't come in that day. More than a handful of times I've walked out and had to shop elsewhere. You guys should think about extending your hours and increase your stock..The area is growing rapidly and you need to get with the times. Ps. A friendly smile doesn't cost anything.

Very clean and fresh deli sliced to customers request/have to always check docket as alot of things scan higher and they do not for some unknown reason scanning policy is not enforced/alot of blank in items that takes ages to get esp the pet food aisles they should be happy with the school next door it may pull their socks up without it there other wise it would be a up hill battle!

This is a local shop, undergoing the transition from a semi rural "go to" to something more urbanised. The deli is the most valuable real estate in the shop. The ladies (longer serving staff) are accommodating, knowledgeable and helpful. They do a good job. The newer staff could learn a lot from them. The poduce is always fresh and reasonably priced.

My wife & I have been shopping at IGA Austral for more years than we care to remember. We have always found the staff to be courteous, helpful & friendly. The fruit & vegetables are always fresh, the same also goes for their delicatessen items.Their prices are always on par with supermarkets in the area. Thank you to Frank & staff. Richard & Diane

Very bad customers service waited 10 minutes to get served owner was to rude insulting and threating one other customer and to other bikie looking men were attracting this man two. I am a witness to what IGA customer copped that day Low customers safety in IGA shop my family and friends will not go back to this IGA Austral low service low safety

Hi Shop is Ok but can be better if you bring big range . Please improve the standards in Butchery section as I can see flies everywhere.Otherday I have seen a pigeon in the department.OMG. This dept is hurting your standards.Better improve it or take it away. Buthers are very friendly but unfortunately doesn't have any cleanliness standards.

To the rude cashier in the deli department, the sign displaying the cheese on special says PER PERSON! So I don’t know why my in laws were told off! My father in law was buying 2kilos for me anyway. This has happened so many times to our friends also. So in future we shall all shop elsewhere where our patronage is appreciated

Awful shop. They try and rip you off. You try and buy stuff on special and when they scan it, it shows as the regular full price. They try and get away with it unless you call them out. I seriously wonder how many times they do this every hour of each day

It’s got a great selection of alcohol! Truly enjoyed the hidden Bulgarian Rakija bottle on the bottom shelf and the Serbian spirits as well. Macedonian Rakijas as well Highly recommend a visit for any Eastern European looking for a taste of home!

The deli is the bomb! The meats are amazing, they have a great range of olives and other items and at awesome prices. They also have a great selection of bread and rolls freshly baked. Good grocery selection, never walked out without what I need.

Was taken over by different management a while ago. They immediately stopped cash out at the registers, unless you know them personally. A greedy cash grab trying to force you to their ATM to be fleeced by ATM fees. Very poor business decision.

Absolutely the most terrible staff, the tall blonde one in the deli, rude disgusting customer service! Overpriced products way Overpriced, they lie, the tickets are falsified, they never have stock , they're prejudice . Worst IGA

Terrible experience got bread from IGA austral today to find it was half eaten and hard as a rock ! Someone repackaged it half was cut up . Had so much respect for this independent business now the quality has dropped

Great place to get premium gift cards for weddings , birthdays etc only $3 but looks expensive. Staff super helpful, eftpos is available and nice place to drop get some fresh deli meat and fruits etc

Great little IGA has everything you will need plus one of the best delis you you find in any supermarket , they also stock local produce at really good prices . And always have great sales on .

I highly recommend coming to this IGA as it's a top-notch store that provides a fantastic shopping experience, with fresh produce, a wide range of products, helpful staff, and excellent value.

Great local IGA the staff are friendly and the deli is absolutely amazing delicious selection of cold cuts freshly sliced to order. The weekly specials are fantastic for a top up shop.

Love this place, have been coming here for years as my yaya and nonno live around the area and it's their go to, great quality products, friendly staff and always an amazing collection

Unfortunately my local IGA is a bit hit and miss. You always need to check expiry dates on products at the store. I came home with week old nann bread the other day. So frustrating!

Frank run an awesome Business their IGA is always full stocked. Austral New Age Physiotherapy staff are frequent customers. Thank you for Business and the support to us as well.

Love this IGA! Great selection of meat and cheeses and their fresh bread is amazing! Love the Italian influence, beautiful selection to choose from.

I find IGA to be the most expensive supermarket by far. Woollies, Coles and Aldi are all heaps cheaper and have way better products.

Not enough vegan options like so many other iga stores. Makes me sad. Fruit n veg is expensive too. Rather go to coles.

Very clean and tidy friendly staff especially at the checkout good quality food in the ďèli department ģeorge Attard

We shop fornight and if something not in stock here go out of to get what you need,and the are always happy.

Good place to shop if your a local by ut its kore expensive yh as n other supermarkets.

Good supermarket friendly staff & management . I luv iga good specilas good fresh food

Checkout girls seem like their Paying IGA to work their. Nice little place otherwise

Astural ciflik hayati yapmak isteyenlerin oturdukları yer miss gibi havası var.

Great staff. Love the deli varieties of cold meats and fresh bread every day.

Staff are always friendly. Regardless of if you are there every day or not

Very very overpriced. Tickets always over other tickets just to trick you

Whent to the deli amaazing service great prices will be back again 100%

Poor service, the deli staff have the personality of a dead door knob.

Some of the rudest staff I have ever encountered. Absolute disgrace. Q

Very pleasant Staff very customer friendly very reasonable price

Good value store, always friendly and mega bargains to be found.

Friendly staff, discounts every day. Free parking available.

Pretty good place. As featured in the movie hard candy haha

Amazing place, people, service and prices.. can't complain

Considering I don't see many IGA stores this one is decent

Always good and fresh especially there cold meats.

amazing and the italian product just turns me on.

Nearby and very handy has everything in one shop.

Prices at this IGA are cheaper than other IGA'S

I love my local IGA i shop there a lot …

I bought flour today and it was full of bugs!

Friendly staff, and always has what I need

I couldn't get what I wanted from the IGA

Amazing produce, great pricing as well

Friendly staff, specials on every week

Great little iga has everything in it

Good to shop at. Prices are fair

Great place to find Italian food

Super friendly and helpful staff

Good variety and great service.

Friendly service but expensive

Nice.. Like any other iga..

Quick shop for a few items.

Great specials good service

Only superstore in austral

Helpful and pleasant staff

Customer service fantastic

It was clean n tidy store

Italian influences abound

Great customer service!!

Nearest shopping center.

Good little supermarket

Where the good stuff is

Expired food. Again.

great place to shop

Great bottle shop

Excellent service

Had what I needed

Great fresh deli

Very expensive

Nao achei nada

Good variety

Good store

Good store

it is good

Good shop

Terrible

Dirty