Zia Roofing and Gutters

92 reviews

321 Aztec Rd NW, Albuquerque, NM 87107

www.ziaroofingandgutters.com

+15058361425

About

Zia Roofing and Gutters is a Roofing contractor located at 321 Aztec Rd NW, Albuquerque, NM 87107. It has received 92 reviews with an average rating of 4.7 stars.

Photos

Hours

Monday8AM-5PM
TuesdayClosed
Wednesday8AM-5PM
Thursday8AM-5PM
Friday8AM-5PM
Saturday8AM-5PM
Sunday8AM-5PM

F.A.Q

Frequently Asked Questions

  • The address of Zia Roofing and Gutters: 321 Aztec Rd NW, Albuquerque, NM 87107

  • Zia Roofing and Gutters has 4.7 stars from 92 reviews

  • Roofing contractor

  • "ALERT ⚠️ If I could rate them a zero stars I would THE WORKERS URINATING ON MY PROPERTY AND MY NEIGHBORS PROPERTY IS NOT OKAY!!!! I have camera footage of them URINATING on the stucco and concrete wall and my evergreen trees"

    "What can I say? Finally a business that does exactly what they say and goes that extra step over and above and exceeded my expectations"

    "The Young Lady who preformed the inspection was great, knowledgeable and personable"

    "If you're in the market for a new roof, there is only one place you need to call, Zia Roofing and Gutters These people will take very good care of you and your property"

    "A large part of my day-job involves organizing and project managing contractors"

Reviews

  • Susie Xxx

ALERT ⚠️ If I could rate them a zero stars I would THE WORKERS URINATING ON MY PROPERTY AND MY NEIGHBORS PROPERTY IS NOT OKAY!!!! I have camera footage of them URINATING on the stucco and concrete wall and my evergreen trees. So disgusting I got a alert on my phone after reviewing the alert it was of the employees Urinating I was so shocked. I reviewed my alerts and dvr and turns out I have several recorded footage of not one but all the employees urinating. No porta potties are provided for them. I never saw one while they worked on either house so Disgusting I went into the office to take the final payment and showed them one of the videos and the owner walked in I showed him my phone he saw the video I told him I have several recording and he stated the employees have 15 minute breaks to go to the gas station he also apologized and he stated we can go out and clean for you then he stated he was going to lay them off for a while or get rid of the crew then wait for it he said and I quote we have other people that have a shed and tell us if you need to pee go behind the shed. At that point I said I had to go work since clearly I was even more disgusted with the owner. Urinating on someone's property ,indecent exposure, damage to someone property is not okay!!!!!! Aaliyah was there when he said that so I'm not making anything up. I wish I never went with this company also I have 2 dogs that are in the backyard all the nails and debris that fell on to the patio cover was blown by the employee onto the trampoline and where my dogs were at. I didnt notice it until i went outside and saw all the nails and all the roofing material on my boys trampoline and my dogs laying on the nails.I picked up all the nails and debris. I gave one of the employees a box of all the debris and nails and asked him to go over it with the metal detector. I was so shocked they clearly knew i have 2 dogs since this was my biggest concern. I had told them if they needed to work in the back to let me know so we could put my dogs inside. I wish I never ever went with this company I only went with them because the inspection was going to be done and I also had issues with that so many misunderstanding according to Antonia and Aaliyah I had logged into the LMS and checked after they completed the work and no inspection was requested. I called the city and they confirmed nothing. I called Antonia and let her know my concern, and then I called Aaliyah and she stated it was submitted and that the inspection was 40 dollars and she could send me a receipt. I hung up with her and checked LMS and oh behold there it was with the time and date which was just requested a few minutes ago I called the city and they did confirm it was JUST requested she confirmed what I saw on the LMS. I emailed Aaliyah and let her know I didn't appreciate her lying to me. Please people stay away I would hate to have your family see grown men peeing on your property and having your children and wife see that. Save yourself the dishonesty from this company. I also have a rubber burning smell coming in from the refrigerated air unit since they installed the metal roof called Aaliyah and they sent one of the roofers out and he could smell it too. He stated that he knows nothing about the unit and he went up to the roof and took a video of all the silicone around the pipe which one is hot and the other is really cold. He stated it had tape before and they filled it with all kinds of silicone. I asked him if the metal or silicone have a rubber smell or any of the material which he said no I'm think my house is going to burn down since it smells like burning rubber. I CALLED a plumber and they checked the unit and did confirm it's not the unit. SINCE THE ROOF WAS INSTALLED EVERONE CAN SMELL IT. The plumber told me to have the roofing company check the roof again. I still have that burning rubber smell in my house. I regret going with this company I thought I had done my homework clearly I didn't When you don't feel right about a company always go with your gut. LESSON LEARNED

  • JIMMY Z

What can I say? Finally a business that does exactly what they say and goes that extra step over and above and exceeded my expectations. John was my salesman and stayed in touch with me every step of the way and addressed all of my concerns. Zia ripped off my old tile and replaced with black metal to perfection. Not only did zia tpo my whole roof we decided to wrap every single Pera pit to basically make the house indestructible. No more Pera pit problems here! If you have little things that need done also this is the only roofing company to call. The original deal included extras like fixing drywall from the leak in the garage.and since I went with a black metal off course I had to paint the garage ceiling red to match my cars and my garage doors black and front door which zia handled exceptionally. Definatly a shout out to the crews. junior red blackey you guys did amazing. Junior took the extra step to paint my skylights black and vents to match the metal just because that's the kind of work he does. No extra or hidden charges here. In the end upon completion I didn't like that my ac units were leaking water on my new TPO roof. John went the extra mile and put pvc pipes from my ac units to my canals. Will did my gutters and let me tell you. They are double the size of all my neibors gutters and accents the house amazing. Will did an amazing job on my gutters. All my neibors say the house looks brand new and I couldn't agree more. One last thing. I spent 2 months getting countless quotes. I will save you the time. Best bang for your buck without a doubt is ZIA roofing. 10 out of 10. Save you time and only make one call. And that's Zia roofing. You won't be disappointed. Thanks Zia!!!! John your the man!

  • Craig Dixon

The Young Lady who preformed the inspection was great, knowledgeable and personable. Though her eyes I could see the project envisioned as a complete. She quickly brought to my attention the damage that incurred during a hail storm, and what could be done by her firm to correct the issues. Especially, the possibility of further damage if left I chose to leave it unattended. The Workers arrived early, and attacked the “problem roof.” Which was completely removed in about 3 hours. As the new shingle material had arrived, it was quickly unloaded with a crane from truck to the roof. And oh. What a great color. A warm chocolate brown, that gave off a 3 dimensional effect. All vents, air ducts, were replaced also. And Side metal strips were replaced and shingles installed, all in record time. Any little imperfections were also addressed by a swift correction. All trash was disposed of, and the area surrounding the house was swept up. Including any metal nails with a magnet. The trash dumpster that contained the old roofing materials was simply towed away. Time job completed was starting at 8:00am to 4:00 pm. The Work Crew consisted of a 6 person crew what were wearing Covid-19 protective measures. Who maintained a professional attitude during the entire project. One thing to remember, treat the work crew well, and they will exceed expectations in the end.

  • Joan Hobkirk

If you're in the market for a new roof, there is only one place you need to call, Zia Roofing and Gutters These people will take very good care of you and your property. The work crew are fantastic. Every one one of them knows their job and they do it exceptionally well and very efficiently. Their work is excellent and you will be pleased with the final result, I can guarantee that!! This company is the best. My roof was done in one, yes, I said "ONE" day. AMAZING!! The owner, Sergio, is a pefectionist; and he makes sure his crew does an exceptional job. These guys are the most honest, trustworthy, sincere, extremely fair and professional people I have ever had the pleasure of doing business with. I am ecstatic about the job they did on my house. They even cleaned up around the house, removed all the trash, used a magnet to pick up any loose nails that may have fallen from the roof so no one could get hurt by them. All the items they had to move in order to get their work done were placed back where they originally belonged. The people at Zia Roofing were wonderful. They should be called A #1 ROOFERS!!

  • Shauna Pearson

A large part of my day-job involves organizing and project managing contractors. In my experience, it's not always easy to find reliable, reasonably priced, and knowledgeable people. When I needed a new roof for my personal residence, I expected to encounter some of these challenges. I'm happy to say, any concerns I had about such a huge home improvement project were completely unfounded. Every step, from the moment I scheduled an appointment with Zia Roofing and Gutters, to the last nail being picked up off my lawn, was professional and efficient. I'm so happy with the result- a beautiful new roof, fascia, and soffit. Antonia is the project manager I worked with. She is hardworking and fastidious and seems to take pride in delivering a good product. I felt so comfortable sitting back and letting her efficiently and expertly bring this job to completion. Since my roof has been installed I've been talking to anyone who will listen and enthusiastically recommending Zia Roofing and Gutters! We are planning to add gutters later this year and for sure will be returning customers!

  • DeeDee Velazquez

We couldn't be happier that we chose Zia roofing company! Our roof had damage from the weather/hail (we all know how crazy it can get) that we needed to have it replaced. Our neighbors just got their roof done and were happy how theirs turned out and gave us Zia's number. From the moment my husband called and got in touch with Antonia Dominguez (project manager), her and her team were on it. Coming over to check out our roof, letting us know what she saw, what Zia can do and helped guide us on our end. After following up with our insurance it was smooth sailing from there. She got us on their schedule right away and our roof was completed by a great team of hard working professionals. Not only were they proficient, arriving on time and working diligently they were mindful of our home and yards. Always polite and respectful, they made sure to leave it as as how they came. Even in New Mexico winds! Definitely a plus in my book. A 10/10 recommend!

  • Patrick Cross

Zia Roofing recently replaced my roof and I couldn't be more happy! They went above and beyond for service and cost, even upgrading some of my attic vents to turbines at no additional cost! Willie, my project manager, was always quick to respond and he helped coordinate all necessary paperwork with the insurance company. Job was completed in one day and site was super clean upon departure. The crew was polite and were even able to align my satellite dish back to it's original position after installation. All vents and other roof protrusions were repainted to match roof giving it a real nice look. I highly recommend this company to anyone looking for any type of roof work!

  • Pamela Sanchez

John Sanchez was our Representative and Pam and I could not be happier. John is a professional who displays knowledge of his product, was responsive to our questions and needs and was always very respectful. He made sure that our project was kept on schedule. Thank you to the entire team at Zia Roofing and Gutters for their quality of work and punctuality. They were all respectful and made sure our yard was clean when the job was complete. Zia replaced our roof and gutters and I have and will continue to recommend them. Again Thank You to John and Zia Roofing and Gutters. Tony Sanchez

  • Derrick Lente

I had a great experience with Zia Roofing form the beginning to end. I reached out to the company for a quote on a new roof installation and was contacted by sales manager Travis Stobb, who was very professional and responsive. Mr. Stobb help me through the entire process and was very reliable. Once the project started the Zia Roofing team was very prompt and respectful at all times. The team got the roof installed in a timely manner and I’m very happy with the end result. I highly recommended Zia Roofing for all roofing and gutter work. Thank you Zia Roofing!

  • Chris Sarracino

Hey Siri roofing I remember maybe about 10 years ago watching commercials little younger and like you know cool I live on the Rez we could never afford you but from what I see and review you guys got a really good quality service and people and I’m just driving home on I 40 westbound I just wanna say you guys have the coolest truck it’s a dodge ram dodge almonds pulling like some kind of bed. It’s black with gray and has your guises some advertisement on it. It looks just really amazing I thought it was like one of them fast racing trucks

  • Johnny Dominguez

10 stars all around! The crew was so awesome and very aware and careful for my family and dogs while working. The Project manager John Sanchez always checked up on us to assist or accommodate in anyway. The owner even stopped by to say hi and to thank us for using their service. I upgraded from shingle to metal and it looks AMAZING! Best part is they helped me get it through my insurance, I didn't have to pay for my new awesome roof... insurance did. I am happy and thankful they stopped and knocked on my door.. THANK YOU ZIA ROOFING!

  • Ruben Navarro

Called to ask if the estimator can return to add additional gutter and was told the person will contact me and he never did. i contacted them the next day and was told he had a busy day yesterday and that he will contact asap. He set up an appointment for an for the next day at 12:30 and told me he would call me before heading over to my house and i never received that call. He never showed up. I guess they are to busy and don't need the work. I will never know. If things start this way how do they end?

  • Robert Carlson

Sergio and Jesus both arrived to speak with the insurance adjuster about my roof. Once the project began both Sergio and Jesus showed up during the project to check on my overall satisfaction with the property and to check on the progress. Sergio and Jesus were very professional and went above and beyond what I could have asked for when it came to everything from start to finish. I would absolutely recommend them to anyone in need of a roof repair or replacement.

  • Rick Jaramillo

These people did what others couldn’t. They worked hard to get our insurance to pay for our roof. The company we went with before tried this and they failed. Antonia worked hard to get our roof paid for by insurance. It worked and we got a nice new roof. They did good work. Even painted all the stuff up there. And installed some turbines. I highly recommend this company. Very friendly. And they know their stuff. They finished in one day and a morning.

  • Edgar Allan Toe

We needed a new roof due to hail damage and Zia Roofing did a great job. Any questions I had were answered expeditiously (I had a lot), and the project manager couldn’t have been more helpful. They were extremely helpful walking me through the insurance process, which I greatly appreciated. The roofers began working just before 8:00a.m. and were finished by approx 6:00pm. We couldn’t be more pleased and highly recommend them.

  • Olivia Gutierrez

Zia did the roof & gutters on our 18,000 sq. ft. building. They were very professional and transparent in all of their work. We were able to get the project done with little to no disruption in our buisness. We are so happy with the results. The project manager Britt G. was amazing to work with and assured everything got done to our specifications. Sergio was also very responsive and great to work with.

  • Debra Roach

I needed to make sure there was sealant around my pipes on the roof. I called Zia Roofing mid week and spoke to Aaliyah and she was more than happy to help and said they could help me with what I needed. Today, Adam came from Zia Roofing and he was so polite and made you feel their company was more than happy to look at my needs. I just want to say thank you to Zia Roofing.

  • Jake Mirabal

Zia worked with me while going through the hassle of working with the insurance. The workers worked fast and professionally, always respectful. The roof looks great and more importantly has worked amazing as it has gone through about a months worth of weather, with snow, wind, and rain with no leaks now since i replaced my roof. Couldnt have asked for a better experience.

  • Chris Cuaron Jr

Excellent company! They worked fast and provided excellent service for our roof replacement! They kept us in the loop and made it a very easy process from beginning to end! Our contract manager, John, was very professional and made it a priority to meet our needs! Definitely recommend Zia Roofing and Gutters to all our friends and family! Thanks again!

  • Todd Webster

My experience with Zia and all of their staff has been superb. From the beginning of the process until my roof and gutter work was finished, they have been accessible and very concerned that I was pleased with the work. At every step, Jesus, Sergio, and all of their crew have been courteous and professional. I would strongly recommend them.

  • Dawn Lopez

We had Zia Roofing roof our home. We had a beautiful quality roof done with excellent craftsmanship. I would personally like to thank Jesus Banuelos for his tireless efforts in helping us with our insurance claim. Jesus was responsive and helpful throughout the entire process. I would highly recommend Zia Roofing!!!

  • Martica Casias

The workmanship of my new roof is excellent. The Project Manager, Brittney Guiterrez was instrumental in initiating this project and making it successful. Her communication was excellent and timely. I never had to wonder about the status/progress of the work. In addition the office staff was courteous and helpful.

  • Whitney Jones

They did such a wonderful job putting gutters all along my house, they asked specific color preferences, gave an accurate quote prior to installation, and were flexible on days! When the day came to install, Isaac and his team had the gutters on in less than a day and they look magnificent! Highly recommend!

  • Shelly C

I had an appointment set up for noon this past Saturday for an estimate and by 1230 no one had called, text or emailed that they would be late. It was very unprofessional. They have some of the better reviews so I was looking forward to doing business with them but I won't consider this company now.

  • Myra Chavez

Working with Travis the Project Manger was great.. He did all the work contacting the insurance company.. Also the men that came to put the knew roof were very professional and cleaned up great... I would recommened this company 100%. Work was done in 1 day and a less than half.. Thanks Travis!!

  • Eduardo Ramirez

Sergio and John were great to work with on this project from inception to completion. The TPO roof turned out excellent. They went above and beyond to ensure the job was clean and ready for our next phases of construction. I recommend them for commercial and residential work with confidence.

  • Ellie Aucoin

Extremely professional and very cooperative. They were even patient and worked with my insurance company for the parts of the job that we’re covered. As far as I’m concerned there is no other roofing company in Albuquerque. Call Zia roofing if you have a problem, you won’t be disappointed.

  • Valerie Paul

I recommend Zia Roofing for all of your roofing needs. Travis was professional and knowledgeable. He made the whole process effortless for us from start to finish. Travis works directly with your insurance company so u don't have to! Thanks Travis and Zia Roofing!

  • James Janko

Zia Roofing did an excellent job on my roof. My home has both a pitched roof and a flat roof; they put a new TPO roof on the flat portion, and 3-D architectural shingles on the pitched portion. They are professional and timely. I highly recommend this company.

  • Maryellen Smith

Sheri Ray was very professional and very patient. We had some odd circumstances and she helped me work through them and handled everything with the insurance company for me. The roof looks beautiful! I would recommend Zia Roofing for anyone in the market.

  • arbonusmaximus

I was very pleased with the professionalism, quality of work, and how they were available to answer any questions I had at any time of day. They replaced my roof due to hail damage and were very helpful with answering questions about insurance coverage.

  • Brian Searcy

The project manager I worked with (Brittany G.) was super helpful from beginning to end. Easy to communicate with and made it a stress free project. The roofers did a great job and worked fast as well. Overall I was really pleased with everything!

  • Dan Lecocq

Willie recently installed gutters for us on the whole house. Once we had a color picked out, he was quick to get us scheduled, got them completed in about a day, and the results are wonderful. Would certainly recommend them for your gutter needs.

  • boyd cato

I would highly recommend Zia roofing for any of their services. Travis was amazingly prompt to help us with work that needed to be done. Zia roofing showed up the day after the roofing evaluation to complete the needed work. They are wonderful!

  • ROC REAL ESTATE

We use Zia Roofing for all of our company needs & for my personal properties. Sergio and his team are honest and do business the right way. Product and installation is always 5 stars. Wouldn't look anywhere else for Roofing & Gutter needs!!

  • don winser

Zia Roofing and Gutters, a tremendous company! Professional from day one. With all the choices in this industry, so glad that we made the right choice and picked this tireless, hardworking company. Cannot say enough good things about them!

  • Jesus Mena

Sergio is professional, quick with estimate and very affordable. Installer Willy did a great job, he knows what he is doing . Appreciate Zia. This was an easy process from the moment I made the call and spoke to Aaliyah. Thank all!

  • Julia Richards

Save your time. I made an appointment it was rescheduled then a no show. Then they called to set up another appointment and No Show again. I tried calling them but Voice mailbox is FULL. I suppose they don't need the business.

  • Gary Woodcock

Zia did a fantastic job. Completed as promised. John Sanchez was our representative. He was very knowledgeable, thorough, with no surprises, and very responsive. A true professional. I highly recommend Zia Roofing and Gutters.

This is the best customer service I've ever had They go above and beyond to make sure you are taken care of Their work is meticulous And they work hard and till the job is done right Wish there were more like them out there

  • Dorothy gallegos

Very courteous associates/quality work/highly recommended/delivered all what was in contract and then some/cleaned up as they went along never even seen any messes.Thank you I will definitely recomend ZIA ROOFING.

  • ben krause

Great experience with ZIA Roofing, I appreciate the easy communication, and flexibility, especially when coordinating a full roof replacement from out of state. I recommend ZIA Roofing for roof/gutter repairs.

  • Francisco Rael

John Sanchez with Zia Roofing did excellent work on the sale of my house and the purchase of the next house. I highly recommend them for any future repair or replacement. Try them, you're sure to be pleased.

  • Steve Aguirre

Spoke to Sergio in the morning, George came out in the afternoon to take a look at the issue. Fixed the leak I had that same evening. Would and will recommend Zia roofing to neighbors, friends, and family.

  • Christopher Rad

I have used Zia Roofing for all my rental properties and personal home. Professional and top quality work and staff. Thank you George Fisher for all your assistance in the process from start to finish.

  • Giilbert Casaus

The crew at Zia roofing was amazing. The owner and salesman were a great help when i had questions and were quick to solve any issues . Sergio and his crew are the best thanks so much Gilbert Casaus

  • C C

Blessed to have found Zia from a referral. They're definitely professional roofers and their workers bring their "A Game" and get the work done! Very pleased with my metal roof!‍♂️ …

  • Deb Rainaldi

Wonderful experience. My roof had hail and wind damaged. Zia Roofing and Gutters came and put my new roof in one day. Looks wonderful. They cleaned up all the mess. Thank you Zia Roofing.

  • John Kerwin

Willie and Isaac did and excellent job. They were on time, very professional, and we the least expensive of the 3 quotes we had. We are very pleased with Zia Roofing and Gutters.

  • Nicole Ferrera

Isaac Moya was a great project manager. They worked well with my insurance. Very efficient. The roof was completed quickly and did a beautiful job. Very happy with Zia Roofing!

  • andrew altonji

These guys did a fantastic job on my roof. I highly recommend them to anyone in the market for roof work. Honest guys running an extremely professional and efficient company.

  • NICOLE ZAMBRANO

Exceptional quality all the way around from start to finish. George Fisher did an outstanding job, very professional, excellent customer service. Highly Recommended !

  • Joshua vigil

Great service great communication couldn't ask for a better experience highly recommend working with travis always was there when I had any questions or concerns

  • Hugo Rico

Good guys, they do what they said , Sergio Travis, John, the best of the west. I will recommend on any job from tpo, shingles, metal, and solar panels, now .

  • Eric Lujan

The roofers did an excellent job. The sales people were very helpful and not pushy. The quality of product and service was top notch.

  • Ryil Adamson

We were quite pleased with the quality of the roof and the professionalism of the employees. I recommend this group.

  • Daniel Rioux

Very good service, great people with a great attitude and FANTASTIC work. I will do business with these men again!

  • Sixx Bibiano

Sheri Ray was very friendly & helpful with everything... Definitely will refer people to Zia Roofing & Gutters

  • Sarah Bourne

They did an excellent job. We are very pleased with the results. Highly recommend. Our roof looks beautiful.

  • Nicole Ortiz

Best roofing company in town our roof looks amazing all the guys were very nice and professional

  • Linda Cook

Estimator scheduled for 10:00 today. No call. No show. No good.

  • Roger Jerabek

Sergio's word is bond. I appreciate him and the company.

  • Andrew Mirabal

Very quick on time and professional techs

  • Andrew C

Beautiful work, professional service!

  • Henry Rice

Sheri Ray is the best! Very helpful

  • Krystalina Ortiz

Great service! Great team!

  • paty rodriguez

I give them a 10 great job

  • John

Never returned my call

  • Eileen

I love them

  • Johanna Stackpole
  • Ruth Reinhold
  • Carlos Ruiz
  • John Corona
  • Robert Sandoval
  • alana tavarez
  • Matthew Lucero
  • Felix Nunez
  • Adri Lopez
  • nora gallegos
  • kendall505

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