bp

48 reviews

Kingston Rd, New Malden KT3 3NS, United Kingdom

map.bp.com

+442030046642

About

bp is a Gas station located at Kingston Rd, New Malden KT3 3NS, United Kingdom. It has received 48 reviews with an average rating of 2.3 stars.

Photos

Hours

MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

F.A.Q

Frequently Asked Questions

  • The address of bp: Kingston Rd, New Malden KT3 3NS, United Kingdom

  • bp has 2.3 stars from 48 reviews

  • Gas station

  • "Hello, I have to complain about your member of staff"

    "Don't use the air or vacuum machine at your own risk"

    "I have ordered something from eBay using InPost delivery service to that garage, which was an option on eBay and my parcel was successfully delivered there on 15/02/2023 and I also received a photo showing a proof of delivery"

    "I have to denounce the car wash at this gas station today"

    "The worst Bp station I have ever been to"

Reviews

  • michael doubek

Hello, I have to complain about your member of staff. The person name is Mr.Madame (or that's he introduce himself) he was very rude and unprofessional!!!!! Please train your stuff how to treat a customers. I will never go back again even it's behind my house!!! Michael

  • Khel (Khel)

Don't use the air or vacuum machine at your own risk. If it doesn't work. Member of staff will not give the money back and then tell you to ring BP customer service. They are not going to give the money back without prove you put the money in

  • Mikołaj Kozieł

I have ordered something from eBay using InPost delivery service to that garage, which was an option on eBay and my parcel was successfully delivered there on 15/02/2023 and I also received a photo showing a proof of delivery. My parcel was

  • 黄annie

I have to denounce the car wash at this gas station today. I bought a car wash, and when I typed in the code, and drove the car to the wash, the machine was completely unresponsive, and I moved the car a little backwards and forwards to get

  • ade 20

The worst Bp station I have ever been to. I queued for the car wash for nearly an hour and the staff told me that the car wash machine is not working, wasting my time. And I bought the car wash code when i was queuing, I got to use the code

  • abdishakur Jama

I got scammed when I put electric & gas for £45 pounds in total but the guy in the till said I paid for the gas alone which was £30 It didn’t add up to me because I had left my phone at home so I paid an extra £15 and the basically took £60

  • tanveer khan

A terrible BP pump. I don't think this is a legitimate BP garage. I spent £60 on petrol and gave my BP loyalty card and they refused to give me my points. They said here is a receipt you have to do it online. I logged online and asked them

  • Hakim File

Have been using this petol station since it was texaco, I have spent thousands of pounds on diesel and car wash( I am London taxi driver) this morning I noticed the car wash empty so I thought I will have a car wash before I fill up, they

  • Ben Meecham

I bought a set of jump leads in an emergency and the quality was terrible - so much so that they were useless. I went back to the garage to get a refund and was told that the cashier himself could not do it, and that I had to return when

  • Jose Teles

Very unprofessional staff this morning I pop In tell the staff to change the vape sign is saying 5.99£ and the price is 6.99 and when i was going out the door i take 3 little sugar pack to my coffee and the staff come my window car

  • Shannon Mostert

Car wash is a joke, car came out worse than going in. Dont even bother. And when asked for a refund all they can offer us is a free car wash. Well went through again still the same. Will not be back.

  • Brenda

It's a petrol station with approx 8 pumps. Car wash. Air. Water. Shop has costa machine. Alcohol. Lotto. Basic sweets and groceries. Sandwiches and snax. newspapers Friendly service. My local ♥️ ⛽️

  • Masoud Honarmandi

I have vw polo 1.2 petrol with 45 litres capacity of tank but today I filled up 50 litres fuel. How is it possible? My car fuel tank capacity is 45 litres but at the petrol station when I filled

  • Anne Purkiss

The car wash tore the rear wiper off a new medium sized car. I was just referred to the sign with 'terms and conditions', no 'Sorry' or gesture of goodwill offered - won't go there again.

  • Alin Sas

It's easy to put 'out of use' signs on eacu pomp, but wouldn't be easier to put a sign at entrance or change/close the pricing panel so you don't waste people's time?

  • Damian Fearon (Damo)

Don't think the guy behind the register has ever heard of customer service. How difficult is it to say 'thank you'...

  • Jon Limmer

very bad customer service refused to accept payment by phone with no explanation and extremely rude with it

  • Julianna Kusy

Says 24hours, they closed at 11pm and shout at people to hurry up and get out because they want to close...

  • Chris Bayliss

All very rude staff no manners whatsoever. Owner/manager needs to teach them basic customer service skills

  • Viraj Patel

This place charges £29 for 1 litre of engine oil. That is disgraceful. I will be contacting BP about this.

  • Simon Wigg

Guy serving didnt respond to hello, please or thank you. Rude, rude rude. WIll go to Esso next time!

  • E. F.

Staff was rude when informing about the broken air pump - will not visit again.

  • y z

Customer service is bad though only for paying patrol. Try aviod next time.

  • Vasil Dakov

This guy just refused to serve me.... No comment. His name is Varathant.

  • S Song

Staff is great however the car wash doesn’t wash your car as it should.

  • Dhilip Buddha

£1 for air is way too expensive! Their fuel is quite expensive too.

  • aaron fisher

Tried to well over price me ,,and not just by a penny ,, #BoiCote

  • Keith Price

Petrol diesel food and drinks to take away, are and water.

  • philth

Ok petrol prices. Shame about the rude unhelpful staff

  • rikki lambert (lil_lammi)

Open 24hrs Costa and good selection of snacks/food

  • Tesco Every Little Helps

Quite cheep here and irn bru was sold here

  • riya muneer

Carwash was a bit disappointing

  • Narayanan Muthiah

Cheaper fuel price in this area

  • Luis Francisco

Everthing expensive

  • Ricardo Amorim

ATM available 24/7

  • Kogut London

Could be better

  • Max Effort

Great car wash

  • Reece Adaway

Quick and easy

  • JT dK

Rip

  • Jeogan Dias

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