Ordered a cookie pie & was very happy with the service I received. The young lady with red hair (didn’t get her name unfortunately) made sure to show me the options available and had good customer service. Will definitely go again in the future.

The food at Batch’d is absolutely amazing, but what I really loved and what was pleasant to find was the amazing service. Nikhal was extremely helpful and even recommended me the red velvet stuffed cookie which I absolutely loved. I wish

Picture looks good but is as hard as a brick, every thing looks nice but can tell it’s things are stale, even the service we received from an young women with glasses was very moody not welcoming and just grumpy service.. never again

Walked past this evening and thought i’d give it a try, the girl tara who served me was very nice and helpful introducing herself to me and giving me the great recommendation of the brownie which was much better than expected. More

WORST CAKE EVER!! So Stale and weird texture, sound like it don't cook well as, sound like sour from uncooked dough. Look nice behind glass but taste like sewer! Stay away!

Lovely service, would recommend, helped me out with my dietary requirements, which I haven’t experienced since I came to the uk, was served by someone named Mohammed

Cookies & cream stuffed cookie was very tasty! And service by Nikhal was amazing as he was extremely helpful and polite. Will definitely be returning!

Got served a delicious donut today, the lovely worker Tara gave me recommendations and gave amazing service, will definitely be returning soon! More

We've ordered previously with batchd thought we'd try the cookies out this time, they were decent but you can't beat the doughnuts/cookie pies

Was served by Mohammed, was super nice and helped me choose from the wide selection! Really friendly and the food was amazing! Will deffo be back!

Customer service fantastic, food is amazing, I was served by Mohammed and he was very helpful and pleasant will definitely come again. More

Brownies were top quality. A big thank you to Mohammed for his excellent service. 10/10 definitely would recommend batch'd to everyone

Mohammed is a good customer service agent, has good manners and is always happy to serve me whenever I come for my donuts 10/10 More

Muhammad gave me excellent customer service, very polite and very knowledgeable of what I was buying, very friendly and polite More

Brilliant food- and service. I was served by Ethan who recommended me a 'biscotti pizza slice' mad it may sound, but It works.

I went to batch’d yesterday and I was served by Mohammed who was very helpful and polite, will definitely coming back :)

Excellent customer service by Mohammed A friendly young chap and the brownies were delicious. Would recommend thumbs up.

The guy behind the counter was really nice and helped me and he also recommended the more popular desserts …

Amazing brownies and cookies served here - we stop every time we’re in Birmingham - fab service - love it …

Tara was so sweet and helpful, she packed everything nicely and neatly. Will definitely be coming back! More

Was served by a young lady today by the name of Tara, was very helpful while I was browsing the cookies!

Fast friendly service. Very helpful staff. Big thanks to mohammed excellent customer service

mohammed was lovely great service and the shop looked very clean
Service…
More

Lovely donut sold by Olivia. Great worker with great service, thank you so much

Great customer service from Olivia. Will defo come again, thank you!

Mehrine was really helpful in helping me pick the right donut!!

Humess very good service, quality brownies and very friendly.

Lovely donut, but pricey.
Service
Take out…
More

Mohammed gave lovely service, cookies are amazing

Mohammed was really kind and had great service