Bel Furniture - Memorial

3091 reviews

10516 Katy Fwy, Houston, TX 77043

belfurniture.com

+17134651111

About

Bel Furniture - Memorial is a Furniture store located at 10516 Katy Fwy, Houston, TX 77043. It has received 3091 reviews with an average rating of 4.7 stars.

Photos

Hours

Monday10AM-9PM
Tuesday12-6PM
Wednesday10AM-9PM
Thursday10AM-9PM
Friday10AM-9PM
Saturday10AM-9PM
Sunday10AM-9PM

F.A.Q

Frequently Asked Questions

  • The address of Bel Furniture - Memorial: 10516 Katy Fwy, Houston, TX 77043

  • Bel Furniture - Memorial has 4.7 stars from 3091 reviews

  • Furniture store

  • "Thank you thank you Bell Furniture for your generosity, you all are amazing"

    "This specific store was a big disappointment"

    "PaVeta was by far the nicest person I’ve ever had the pleasure with speaking with at a furniture store"

    "We had a great experience shopping at Bel furniture"

    "I was surprised with the prices, extremely low prices and the quality was exactly what my mother in law was looking for"

Reviews

  • MK Kassem

Thank you thank you Bell Furniture for your generosity, you all are amazing. About a month ago one of my friends had a brain hemorrhage while visiting Houston from overseas few days before him and his family were supposed to go back, he was is in ICU for 3 weeks. He got better and out of danger but he needs many months of therapy to hopefully fully recover. He doesn't have job now, but he has a House in Katy that was rented while he was working overseas but the tenants were about to leave so the family decided to move in to Houston permanently and move to their house to get the medical help he needs. I posted their sad story on Facebook for my friends to do prayers for him and if anyone wanted to help. Less than an hour I got a massage from Nazila one of the owners at Bell Furniture asking how can they can help. I asked if they have any broken furniture or even used beds that would help the family. The respond from Nazila was "I will furniture the house" Waw..sure enough within few days the whole house was furnished free of charge, you can see some in the photos I posted, they even sent a dinning room set with the breakfast area set that the family sent back because they didn't have a dining room, what a generosity!!! The family was so happy and thankful for this generosity. I can't thank everyone one at Bell Furniture enough for this kind gesture for their kindness and generosity. You all made a huge impact on this family who their life changed overnight after the accident. God bless each and every one of you and reward you for all your good deeds ❤️

  • Exotik Shine

This specific store was a big disappointment. I purchased a sofa and paid for delivery. The delivery team number never works when you call back. I gave them instructions about my apartment number and they never deliver my sofa. Never left a note, so no proof that they even came to my apartment. I called the store where I was advised to pay for a redelivery fee of $149. I went to the store and decided to purchase another items with the credit from the sofa. I paid from the price difference and was promised a free delivery and set up the following week. On the delivery day they never called and never show up. I called the store and was put on hold many time. The lady on the phone was not profession, she told me she was busy and put me on my hold. I insisted and she told me my deliverey was never schedule because i have to pay a delivery fee. I lost a day of work to stay home fornthe delivery, they did not care about that. It was a real mess as different people are passing on different information. She got very rude , and it is very disappointing because customers should be treated with professionalism.

  • Qrisha Carradine

PaVeta was by far the nicest person I’ve ever had the pleasure with speaking with at a furniture store. She greater me as I walked through the door even though she had guest already and she let me know she’d she with me in a second. A few seconds later she came and found me in the store which was all the way on the other side of the store. She was very upfront about pricing and she spoke very professional. I wasn’t confused at all and she also went over all of the finance and warranty options. I wanted the furniture today but I can’t get it until Monday, she was very nice about letting me know that. I am very pleased with my visit today and I will be shopping with Ms LaVeta for my kids furniture sets in the near future.

  • karen massie

We had a great experience shopping at Bel furniture. You know how at some furniture stores, the salesperson follows you around like a lost puppy and you don’t even feel like you can have a private convo with your spouse? And some furniture stores you feel like you have to holler with a megaphone to get anyone to help? Our experience at Bel was a perfect blend of the two extremes. Stephen was helpful and handy without hovering or pressuring us. He answered all of our questions and gave us thorough information about the plans to protect our purchases. 10/10 would recommend shopping at Bel and asking for Stephen the muscleman!

  • Vini Villatoro

I was surprised with the prices, extremely low prices and the quality was exactly what my mother in law was looking for. They greeted us as soon as we came in, they came to offer their help, but she gave us enough room to look without the pressure some vendors put on you that is kind of nasty. Prices were displayed on every item, and once we were decided, we reached the agent to let her know what we want. The sales process was super easy, they offered an extra 5 year warranty, without being bullied, and asked us the delivery method. Simple, easy, fast and good prices.

  • Vay Ervin

The customer service was wonderful! Robert greeted me the moment I entered the store. I was able to find everything I needed and he convinced to get a warranty to protect my furniture from stains in the future. It wasn’t too expensive either— I got a good deal and I got a lot that’s for sure! (Also, I came in and looked at everything— I took forever to decide. He didn’t make me feel rushed at all; I really appreciate that!) Thanks again for assisting me through the process Robert! I will be back for more in the future!

  • Franklin Melody

This place has beautiful quality affordable furniture. Sadia was the best & the discounts were amazing! The delivery & setup team is why I’m giving two stars! First, they setup very quickly. By that, I mean they just put your furniture wherever they feel it belongs. They left boxes/cotton trash in my floor! Only one of the two men team spoke English which made it very hard. If anyone needed photos. The store is great, just have your own movers/setup crew if you go!!!!

  • Jin Doo

I have shopped multiple times at Bel, usually when i want to buy different types of furniture for the home Basically I go in there, buy me a dinning, living room and bedroom set, done that like 3 times over the years. On this particular day I went in to get an upgrade bed for my daughter, they didn't have the type of bed my daughter wanted, regardless I won't give them any less star because I know their prices are comparatively better and they have so much choices.

  • sara Zhang

This place customer service is not professional at all. They told me they will deliver my all my furnitures today but until the deliver came told me the mattress is still pending and have to wait till they tell me which day they are going to deliver. I asked the manager any-compensation for this situation she said no. When I call them change my deliver date the next day they charged me extra fees. This is called double standard . No professional and unacceptable

  • Kendra Robinson

This is our second time purchasing from Bel furniture and it was great! As soon as we walked in we were immediately approached by Victor and guided through the entire process. We found the perfect bed for us and the manager was also a really nice person.I’m very satisfied with the deal we got on the king bed and mattress. I always recommended this place to anyone looking for good priced reliable furniture!

  • Andre Perry

Mr. Muhammad got me approved, was very kind and patient and helped me complete my purchases .Mr. Victor had excellent customer service and expedited my order. Ms. Carla was also very helpful getting my invoice readjusted as I couldn’t make my mind. I changed my invoice three times before making a final decision. These three workers were very patient kind are very professional and much appreciated. Thanks Drè

  • ArmyvetWhit

I made a one stop shop to Bel furniture and got everything I was looking for in a matter of minutes. The staff is so personable and friendly. I felt like they were apart of my family and I had known them for years. Sandra did a great job helping me find what I needed. They made me feel so comfortable and I got a great deal on my furniture. Easy delivery. I'll definitely be going back. Happy customer!!!

  • Gerardo Cano

This is our second trip coming to this location. Very great people. Especially this time around the person who helped us, Brian was patient and considerate of our opinions. Showed us many options because we did come in with a budget. Overall excellent experience. Will be back for more items. Shoutout to his coworkers that helped us out as well. Thank ya so much.

  • Tonia Lachapelle

Beautiful showroom. Well arranged. All salespersons were attentive without being pushy. Dulce, our salesperson assist eyed with every question. Anticipated other possible sales yet when we decided to leave, she did not push. We soon returned for our purchase and, Dulce, was again helpful and friendly. Great experience. Looking forward to our delivery!

  • Mia The Diva

Ms. Laveta was so sweet and helpful. I had her running all over the store trying to help me find the right recliners for me and she was so sweet and patient! I absolutely love her sweet spirit and professionalism! She is extremely knowledge about all the products! Y’all need to go to the Bel Furniture Katy location and ask for Ms. Laveta!!!!!!

  • Desiree Nguyen

I was a little nervous because of my credit situation and Wilmer was very positive & helpful with getting me approved for financing! Jesus was very welcoming & helping with picking my furniture selections as well. We had a very easy going visit and will be returning! Thank you Wilmer & Jesus for your patience and being so helpful!

  • Hanna RN

The customer service was outstanding, and the Beding sets,furniture and dining room sets were exactly what I was looking for. I was so pleased with the service I received from Bel Furniture-Memorial. Mr.Mohammad went above and beyond to help us find the perfect items. I was very impressed with the quality of the items I received.

  • MayMay Dollo

Sooo today I was very pleased with my experience here at Bel furniture located on katy fwy!! Ms. Laveta is the absolute best! She got me approved exactly what I wanted and more! Discount after discount and me and my daughter is very happy and excited to receive or goods!! Will be referring you guys thanks so much Laveta …

  • William Bosarge

Laveta was so helpful she went above and beyond to make sure we were accommodated to our needs she even showed us specials and told us about tax free weekend the way she carry herself I thought she owned the place love her to death so glad I was lucky enough to get her to help me I recommend asking for laveta when you walk in

  • John Rivera

Excellent service, very friendly and knowledgeable manager and employees. Will recommend to friends and family. The store Manager, (I think his name is Mr. LEE) and Mr. Henry where very helpful and showed that they care for the costumers. I would gladly give them 10 stars... John and Karen...

  • Rocio Gomez

Henry made the whole shopping experience awesome! It was such a pleasure having him as our sales associate! He took his time explaining everything to us and did not rush us! We appreciate such great service and will definitely be coming back because of him! Thank you Henry!

  • Bethany Gibson

Laveta was very helpful and patient. She showed me different options that could go well with my new apartment. She is very knowledgeable in her job as well. She was able to help me understand the different payment options as well. Make sure you see her if you come to Bel!

  • Viviana Hernandez

Stephan was awesome. He was patient & attentive. Answered all my questions & if he didn’t know the answer he found out. Their prices are also great & approval is such an easy process. They really work with you. Definitely coming back to purchase more furniture.

  • Britney Bonton

Ask for Stephen! When I came in, he greeted me with the most amazing customer service! I came in looking for mattresses because of back pain and a new bedroom set .. he was extremely knowledgeable and made my purchasing process easy. I hope

  • Anthony Kähler

Laveta was very helpful and knowledgeable on my new mattress and adjustable bed frame. It took me a few visits over a couple of days to choose the mattress. She was very patient and spent hours helping me. Laveta should teach a class on

  • Mary McKenzie

I bought furniture from then 10 years ago and it still looks great, so I decided to go back and order a new couch. My sales guy was Alex, he was awesome! I've been searching months at various furniture stores and found exactly what I

  • Gopal Ghimire

Aracelys Gomez, the sales representative, who attended me was very nice and helpful. She went beyond my expectations and provided me every support to buy one dining set and information I need. Thanks for your Memorial Day great deal.

  • Niki Malone

I truly enjoyed my visit to Bel Furniture after a long day at work. I was able to make a well informed decision on my purchase. The guys there were personable. Stephan was friendly and patient. Thank you for great customer service.

  • Aimee Turney

Laveta is the bomb. My mother and I had a list of stores we were going to shop at today for a new chair but she sold us the perfect chair. And she understands what my mom needs. And I'm very grateful for that.

  • KHALID MUNEER

Laveta was incredibly helpful in guiding us through the mattress-buying process, ensuring we found the perfect fit. Her expertise made the experience smooth and enjoyable. Highly recommend her assistance!

  • Pap Sene

Great store for affordable good furniture. Sales agent are very knowledgeable and helpful; Aracelys was very getting me through my purchase experience. I will definitely recommend this store.

  • Estela Aguilar

Our sales man Alejandro was very helpful with our purchase today. The process was very quick and smooth. We were able to find our living room! Ask for Alejandro when visiting Bell Furniture.

  • Alexandra Windom

My experience was absolutely amazing! Mrs.Laveta helped me out she was so kind knowledgeable and patient I will definitely be back for more furniture! The whole Process was quick and easy!

  • Philip T

My partner and I had the pleasure of having Leveta help us pick out the perfect mattress. She was very knowledgeable and patient which made our experience so smooth and easy! …

  • Erica Simpson

My shopping experience at Be Furniture was great. The salesperson that helped me was very polite, professional and personable. I highly recommend you make your next purchase with them.

  • Big Ash

Underconstruction, but staff was still attentive and present to help. Our sales rep was Ms. Laveta, and helped us find a replacment to a couch they didn't have in stock.

  • Kittipong M.

Laveta is kind showing us with different options around the store. She is nice and informative with great service mind. Come asking for her next time you visit Bel.

  • Jalisa Seward

Laveta was such a great help in finding our first dining room set. She was very patient and was very insightful. I’m so happy with my purchase today !

  • Carla Fair-Wright

Laveta was very helpful. Great personality. Wonderful to work with and paid attention to my needs and provided with me with exactly what I wanted.

  • Tiffany Awe

Alex was very helpful and patient with me. I did a multi room sale, and it went so smoothly. I would recommend to buy your furniture here!

  • Tsigereda Chekol

OK what’s your name? I have experience with LaVida. She’s very excellent woman. She helped me a lot. Thank you so much OK thank you

  • Maria Alejandra Cabrera

Laveta offered us an exceptional service while choosing a mattress today! Thanks for spending the time showing us all the options

  • Steven Tekle Gueory

Laveta was the most amazing help, had us take our time and made sure we were happy, also Carla is a very helpful Manager.

  • Chelsea Collins

Laveta was exceptionally kind and knowledgeable with us. She guided us to the exact area and was very patient with us.

  • irma lowe

I got good customer service and love the delivery guys they came in take care of business. It was done quick and fast.

  • Dozie Okoli

Laveta is the best. Please work with her on your orders. She took care of my wife and I. She is the best again.

  • LaKenya Thomas

LaVeta was the best sales associate! I drove over an hour to come back and see her to purchase my sideboard!

  • Darnell Simmons

Mrs. Laveta was a great sales person. She was very patient and knowledgeable. Keep up the great work …

  • Anthony Cisneros

Laveta was incredible, she was very friendly and I was able to leave with an awesome couch thanks to her.

  • Miguel Lo

Good people good service. Bryan was helpful. And we joked around with staff very friendly!!!

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