Very professional i was helped by a banker he’s name is Christian, he helped me open up my business account and was very very professional and knowledgeable, he went an extra mile in helping me getting a business credit card too, will definitely bank with chase as long as there’s bank representative like CHRISTIAN

The manager LUIS CANARIO from this branch is extremely rude and unprofessional. my family had been doing business with this bank many years now and never encountered someone like this character. We hope to find a new manager in this branch, because employees like this are the ones destroying businesses reputation.

I feel like i do not belong at that bank as a customer. I feel like i could get more help if i had more money. I feel like i am asking for help in the wrong place at the wrong time always. More money more business for Chase not for me and my overdrafts making Chase bank richer while i struggle.

No personalized service nowadays anymore. A bank that can't provide a courtesy fax is not a bank I'm sure I want holding my money. Poor loan products, poor/no commercial lending products. Sad reminder of why I went elsewhere. No added benefits to having money here :-(

The manager LUIS CANARIO is extremely rude and incompetent. I went to the branch to get help with and instead of helping me he created even more issues with bank. I couldn’t understand how Chase can keep manager like this WHO DOESN’T KNOW WHAT HE’S DOING.

This branch is full of incompetent bankers. They have misspelled my name or business name on all of my business accounts causing funds to be frozen for weeks at a time and forcing me to come in and resign papers over and over multiple times

I went here at 11am Saturday 23rd 2019. I wanted to deposit my $3450. I gave all $3450 to banker staff and he received it and counted it. The first time he said $3480, the second time he said only $3400, I didn’t believe and told him count

We were two elderly (professionals) on walkers and three people accompanying them. We HAD two accounts and were opening a third. We called ahead of time to warn them because it was the end of the day. We were trying to accommodate extra ID

Look, if you really want to learn what a wait is go to the Citibank a block away. Yes it is a busy downtown Edgewater location and you might have to wait - but the customer service is aggressive and does their best and solves the issues of

I am writing this review regarding a recent experience with Luis Canario, a manager at the Chase Bank branch. I have never been more disappointed and underwhelmed by the level of customer service and incompetence from this individual. Not

Horrible service and messed up priorities for customer service.The manager clearly does not have his priorities straight on customer service I went in to have a document notarized.I am a private client of the bank I waited for an hour and

It is incredible that Chase has not closed down this atrocious location. I simply could not let go of how terrible my experience was and felt compelled to write a review, only to find myself among so many others with similar experiences.

The staff at this branch is very quick, professional and helpful, they are always willing to give you the best customer service.. Jamaal has helped me more than once when I needed assistance and has been awesome.. Keep up the work Chase!!

Truly saddened by the service I received today with seven employees and 5 customers it took me over 20 minutes as a business owner to deposit a money order. After waiting 15 minutes I asked an employee if she could help me since I was a

I really don't know if the service is bad or good, but it seems disrespectful to me that I arrive at 4:15 and they don't tell me that they can't help me because they work until 5 pm, and the bank has very few people, so no. I understand

Just awful! Can’t believe they only have one window. Been waiting like 30 mins for this one customer who was depositing her 50 plus different checks all to different accounts! Insane!!! No help from other stuff. So lazy and useles

Too much waiting time to be attended to!! I have come more than 3 times and it is always the same, the bank is almost empty and it is terrible how long they take to serve you! I can't imagine if it was full.

Customer Service is horrible. After waiting 30 minutes, I left. This is not the first time that I have experienced bad cs. They need better trained and more employees. This location is always busy.

There is only 1 ATM available after hours. People need to learn to wait outside when there is only 1 ATM available. I dont want to be locked inside with a weirdo.

What's the point of having a bank with a physical location and charging all the fees that Chase has when you don't even have staff to do anything?

Bad costumer service. The door of this branch doesn’t open after 6pm for ATM access and this has been happening for months maybe 1 year.

Don't waste your time, every time I go to this office... It's a problem.. IT IS RIDICULOUS, USELESS... MAKING ME WANT TO CHANGE BANKS

Octavio was very helpful, like this branch because it is always fast service here. Never more than a 5 minute wait. Great service

Great experience opening new accounts at this Branch! Made an appointment and in and out with business and personal accounts.

Had to wait almost an hour to do a simple stop payment on a cashiers check. They are understaffed, DONT go during busy times.

They don’t care about the customer. Some of the staff members doesn’t meet the bank criteria. Chase needs to do something.

Lots of cutesy desks and kiosks to do God only knows what but only 1 live teller on a Fri afternoon. Sort of ridiculous.

They should just close this branch down and save the community some stress. ATMs never work too many bad experiences

The end of personalized banking. 1 teller and the rest are ATM. They closed all of the teller windows but 1 and

JESUSSSSS !!!! HORRIBLE CUSTOMER SERVICE !!! LAZYYYY LAZYYYY LAZYYYYY !!!!! STAFF LIKE STAY AWAY FROM STORE !!!

Small feels more like a tax office then a chase, staff was not as eager to help as the should be.

Great staff, always helpful. The ease of banking with Chase is miles ahead of any other bank!

Service is 0. We made appoitment, and we late 7 minutes, they told us to come another time.

Horrible staff! This beach always has a crowd of people waiting for service and no staff.

Teller was extremely rude. Never going to this branch again. Switching banks.

The best bank I've ever had. Very professional, quick and it's everywhere !

The worst location ever .. they are super lazy .. please close this please

Customer Service …

Loooong waiting line. Horrible customer service

Parking in the street... if you can find any.

Helpful folks there. Clean. Quick turnaround

Trash place...always ATM out of order...

I saw sleeping pills working faster.

Ronday Mur was very unprofessional.

waited a very long time

Losing client easy

No parking!!!

Nice people

Awesome