Clark's Locksmith Solutions

639 reviews

1323 NW 16th Ave #1009, Portland, OR 97209

clarkslocksmithsolutions.com

+15033749303

About

Clark's Locksmith Solutions is a Locksmith located at 1323 NW 16th Ave #1009, Portland, OR 97209. It has received 639 reviews with an average rating of 4.8 stars.

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Hours

MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

F.A.Q

Frequently Asked Questions

  • The address of Clark's Locksmith Solutions: 1323 NW 16th Ave #1009, Portland, OR 97209

  • Clark's Locksmith Solutions has 4.8 stars from 639 reviews

  • Locksmith

  • "I would not waste your money here! I feel completely taken advantage of"

    "I originally had an issue with this company after receiving terrible service"

    "I recently found myself in a stressful situation where I locked my keys inside my car"

    "Where do I begin? I’ve had to call at least twice a day for a week and a half and got one call back from a technician"

    "This locksmith was so wonderful from start to finish! They answered right away (on a Saturday too) and were able to connect me with a technician right away"

Reviews

  • Nicole Smith

I would not waste your money here! I feel completely taken advantage of. When I called to discuss my concerns I was told that the tech would call me to resolve this at an appointed time. The tech never called. I waited a few days, then called and asked to speak with someone in management, they took down my number and said they’d have someone call me, but no one ever did. When I originally make the appointment for someone to come out, I was under the impression that I was getting an exact duplicate of the key I handed over, which was a key with an attached fob. Nobody explained to me that I would be getting just the stand-alone key until it was finished when he handed it to me. The price we agreed upon was what what I was expecting to pay for the duplicate with the key fob as they said they price match. When I told him that this wasn’t what I was expecting, he said that the best they could do is offer me a discount on a key fob. I am not going to spend extra money with this company because of their mistake of not explaining well. They need to know that not all of their customers are going to be savvy on the terms and know what is what or know that you are getting a basic key by default. When I called to discuss what my options were, the dispatch manager made me feel stupid and said that it’s my responsibility as the customer to state exactly what I want just like you would at a burger joint, but is it not also the companies responsibility to explain what it is that they are offering rather than assuming that your customers know? If I hand a key and say I want an exact replica of this key, that’s what I expect to get.

  • Nicole Smith

I originally had an issue with this company after receiving terrible service. After calling multiple times and leaving two reviews I finally got someone to call me back and they made it right. I am impressed with how they handled it in the end and felt supported. If you have issues with someone, keep calling and request echo- she was very understanding, kind and helpful. My only “complaint” is that their comment response to my last review said that someone tried to call multiple times, and that was not true. I called multiple times over a period of a week before I got ONE call back, but I was working so they left a message. Once I called back they did however help me and took care of the issue And assured me that this was not common practice. They refunded me completely and told me that they would investigate the poor customer service I had. I was impressed with how caring Echo was. I would probably use them again, as I said I was impressed with how kind and helpful Echo was. I deleted my second review but for some reason am unable to delete my first one. But I would definitely give them another chance.

  • Arpan Shrivastava

I recently found myself in a stressful situation where I locked my keys inside my car. But in my time of need, Amy, the locksmith, swooped in like a superhero and turned a potentially disastrous day into a surprisingly pleasant experience. Not only was Amy incredibly quick in reaching my location, but she also exhibited a relaxed and polite demeanor that instantly put me at ease. It's not often that you come across a professional who can maintain such a calm attitude while efficiently solving your problem. Amy's expert skills were evident as she had my car door unlocked in no time, with absolutely no damage to the vehicle. Her genuine kindness and professionalism shone through every step of the way, which truly sets her apart from other locksmiths I've dealt with in the past. I wholeheartedly recommend Amy to anyone in need of locksmith services. Not only will you receive top-notch service, but you'll also be in the company of a true professional who takes pride in her work and genuinely cares for her clients. Give Amy a call, and I guarantee you won't be disappointed!

  • J L

Where do I begin? I’ve had to call at least twice a day for a week and a half and got one call back from a technician. Never got a quote on a new door access system for our office and warehouse or strike covers out on multiple doors. The technician came out after constantly calling to try and get an actual time he planned on coming out. Finally, after two calls, he called me back and showed up with a dead drill battery which he had to charge at our office. The one door that the technician put a strike cover on is jagged and looks hideous. That is the only work that was done. I will NEVER use Clark’s for ANY of my personal or business needs in the future. I guess they don’t want our money which would have been substantial with the work we needed them to do. Additionally, I’ll be sure to share this experience with my personal and professional colleagues. This was a complete waste of time and simply unacceptable.

  • Madeline Sayre

This locksmith was so wonderful from start to finish! They answered right away (on a Saturday too) and were able to connect me with a technician right away. We loved our technician Flynn! He was simply a delight to work with! He kept in contact with us when he was on his way and got the job done super quick! Just a super friendly guy! Also they had the best prices in town(I called 20+ places) and they really worked with us because honestly this was an unexpected expense right before having to pay a bunch of moving costs. I am so so so happy to recommend this place because their office staff and techs really know how to give great customer service! These people really deserve nothing but good things!

  • Krystal Espiritu

The best Locksmith I have ever experienced. Ashton was very helpful, polite and best at what is doing. Even though they have the window of 2 hours but they can call you 30 minutes before they get to your places , that is very thoughtful so that you do not feel stuck . Ashton again was very patients and helped me find the best solution for both of us to get things done. Amazing young man with the best services minded. The company is also very good at handling the calls and the schedule. And most importantly all the keys work perfectly. Very highly recommended. Their prices are very reasonable. Please keep them at your FIRST on your list for Lock Smith.

  • Larry Fred

Never showed up to our 9am appointment time. I drove 30 miles to meet him as scheduled and did not even receive a call notifying me that he would be late. I contacted him and it sounded like he was still in bed or caught off guard . He said he would not be there until 10am which was an hour late . I had another appointment and did not have time to wait nor did I trust a word he said. I called another company (one man operation) who dropped everything and made it over in 15 minutes, professional and excellent service . I would never use or recommend Clark’s as a result of this incredibly negative experience.

  • Greg Parkinson

Lost my only key to my car that was parked on the street in NW Portland. I called and they told me someone could be there reasonably soon and I got a call that they were on their way at the time quoted. Alex showed up and he was great. Friendly, obviously knew his stuff. Got into the car, took out the glove compartment lock to work with, and in a reasonably short amount of time I was on my way with two new keys. And given what I’d been quoted from the dealership to just get a single replacement key, it wasn’t hugely expensive. Wouldn’t hesitate to use them again ( but hope I don’t need to)

  • Jonah Harris

I am on vacation, and ended up losing my keys. Called around, and Clark's seemed the cheapest and fastest. Their dispatcher set me up quickly, telling me a tech would call me shortly. Ten minutes later, Flynn called me back and said that he could be there within 40 minutes. I put the phone down, and before my next blink finished Flynn had arrived. He was extremely professional, collecting my information and making a new key in under 15 minutes. It was a pleasure to have him help me, and he deserves a pay increase because of his punctuality, professional attitude, and excellent service!

  • Ian Hancock

5 star experience, hands down. Ashton helped me where I locked my keys in my car at work. I called ahead of time for after work- they were on time, efficient, and a no hassle transaction. My car also has frameless windows which he was able to work around without any damage. Just before I thought it was all said and done, my car wouldn't start since they were in the ignition draining the battery all day. Just before he left, I waved him down and he helped push and jump my car. Without him, I wouldn't have made it home after a 12 hour day. Thank you for the excellent service.

  • Vanessa Johnson

Wow, I was so impressed!!!!! I woke up to realize I locked a door I don’t have a key for, and randomly googled some locksmiths. I called Clark’s Locksmith Solutions and the operator was so nice, I immediately got out of my bad mood. The locksmith, Brian, arrived within 20 minutes and was able to unlock the door seamlessly! We had a really pleasant conversation and laughed so much! I don’t want to get locked out of my place again, but if I do, I will be relieved to know Clark’s will be there for me! Thanks again Brian, you were awesome!!

  • Richard Mills

These guys are awesome! The latch mechanism in the doorknob of the front door of my house broke, leaving my door permanently fastened shut. After trying various ways to fix it myself, I exhausted everything I could think of to try and called these guys. They responded immediately and had my door open and a new doorknob /lock mechanism installed only a little over a half hour since I called them. Not only that, but the locksmith was professional, friendly, and informative. Great experience!

  • Gabriel Novoa

Had to stop by and give a shout-out to Jake the technician who helped me get back into my apartment last night. Turned what could've been a potentially horrible night into a minor inconvenience. He showed up earlier than estimated and was able to get me back into my apartment with no problem. on top of it, he was very pleasant and the experience was as smooth as possible. Already locked their phone number into my cellphone just in case I ever need a locksmith again.

  • Joelle Barber

Not only were they were friendly and fast, but they were more affordable than other places I had called. Not to mention I was in a parking garage during an event and they came right in without hesitating when others said no. Quick work, and got me back in my car with 0 damage. Robert was amazing and made my morning much less stressful. Will definitely use the service again in the future if needed! I cannot recommend anyone better to do the job!

  • Rachel M.

I am so thankful for John! I had a different servicer/company help install a new doorknob w/code system and they did a shoddy job. Today: I couldn’t even close/lock my door!!!! Out of desperation, I called Clark’s around 5:30pm and John showed up to my house at 8:00pm and finished the job in less than 15 minutes. I am so thankful for the fast and efficient service, and now I can sleep feeling safe knowing my front door is locked. Thanks John!

  • Alana Interrobang

Robert was awesome! I forgot my keys and locked myself out of my apartment building, like an idiot. I called at 2:11 AM and was in the door before 3. Robert was there when he said he would be, and gave me an exact quote before performing unbelievably quick service. He also did it without causing any damage to my building's door, which is great. The price was cheaper than I expected, too. I definitely recommend Clark's and Robert.

  • Wishing Well Flower

Flynn-Where do we begin you are the best! Thank you so much!! I chose this company because it has great reviews and they are all equally true! Flynn came and introduced himself, shook my hand and went to work on my car. Within 10 min my keys were freed and my alarm was disarmed. Thank you Flynn for helping us, being courteous and extremely professional. We know that anyone who gets your customer service will be happy!! -Dylan

  • G

I've used this company twice now and everyone had been beyond excellent and pricing is on point. They are On time and extremely personable and easy to communicate with. I hate when people try to be "overly professional" and fake. And everyone I've encountered have been real down to earth conversational people. And not robotic "pros" I will 100% use this company for any locksmith needs or referrals to friends. FACTS!!

  • mcornis2

Stephen was an extremely knowledgeable technician! He was polite and even helped us with an additional screw that had been missing from the door. He was thorough in explaining the functions of the lock and was able to quickly fix the door and assess any potential problems in the future. All in all we were pleased with the service and would 10/10 recommend this particular service especially Stephen! Thanks Clark’s!

  • Kayleen Mendenhall

Needed a couple of car key fobs made. Clark's quoted me a price range that was significantly lower (like 1/2 to 2/3) than some of the other places I called. When the technician, Alex, called to confirm my appointment, he actually said he could do it for lower than that. Alex was prompt, professional, and straight shooter, which I appreciate. Will definitely use them again if the need arises in the future.

  • Jayden Palmeri

Thank you Danny!!! This man went above and beyond with making a new key to my vehicle after I lost mine ‍♂️. Came on his day off and had a very positive attitude even though the vehicle was giving him issues, and got the job done right with a very positive attitude. By far the nicest guy I’ve met! Worth every penny spent. it saved me a whole lot of headache. Much love to Clark’s!

  • Suanny H.

We had an amazing experience with Alex! He’s customer service skills are awesome. Clarks offered to come out asap but we didn’t need it immediately so we scheduled out appointment. It was quick and easy, came to our home and matched the price of another company. Also is veteran owned which I love to support my since I have family in the service. Will definitely use again.

  • Debbie Millar

John was truly a hero, arriving quickly and persevering through quite the "problem child" of my stubborn broken lock situation. AND he made himself available SAME night to come back and install the new lock. He was friendly, kind, persistent , professional and thorough. So pleased with the service provided. I have never left a review before, but he went above and beyond!

  • Christina Dye

Brian saved us on Christmas night when I accidentally locked my family out of the house while trying to get a family picture. Brian was able to get to us in 15 minutes and took just a few seconds to unlock the door. We were grateful to get back into the house so quickly. If you are ever locked out of your car, house or business Clark’s Locksmith will take care of you!

  • Lisa Rau

Clark’s locksmith replied promptly and with minimal waiting. I think it took 25 minutes for Ryan to arrive, and he was pleasant and helpful. He was able to open my door after a quick run to his truck, and it did not destroy the bolt lock or anything. I appreciate the company being available on a Sunday night and Ryan for being so efficient. Would definitely use again!

  • KC DeRemer

Arrived to work in North Portland to find someone drilled through our locks trying to break in. We were unable to get into the business because of the damage. Called Clark's at 7:10AM and they had someone out and us back into the building within about an hour. The technician was great and installed a new lock and new keys before 9:00AM. Thanks for your help!

  • Iz Fufu

I had a guy named Alex come to my place to get the key done. He actually was $200 cheaper then what I expected and gave me the option to go with the traditional style key instead of the key fob. He took the key and within 10 minutes was in and out just like that. These guys are INSANE I’m keeping them for later preference thank you guys!!!!

  • D H

As of 7 Aug '23 owners description says their office is open for walk in key copying 9-5, but it's semi-permanently closed according to the sign on the door. Waste of my time. I went to the Pearl Ace Hardware and was able to copy my keys there. To the owners: please update the owner's description on Google maps to say the in-person office is now closed.

  • Sameer ud Dowla Khan

Even though I said it wasn't a rush job, Aaron came out within an hour of my call, and was able to rekey four deadbolts in about 45 minutes (even though one of them was a particularly complicated one!). The quote was very reasonable and the final total stuck to it. Super professional and helpful and explained everything clearly. Would recommend.

  • Terry J Tassin Jr

I was very impressed with Alexander up here in Vancouver - hands down the best service/cost ratio I've experienced from a company in a while! Super friendly, super helpful, and for about half what the dealership was asking we have two - not just one - two new working key fobs. I'll be using these guys again, if needed.

  • Amy King

Came to my house within the hour of my call on a Sunday. Really appreciated that. Technician Brian even called on the way to find out more about the problem. Our door knob to garage essentially broke in locked position. Brian fixed it within 5 minutes of arriving - kind of embarrassing BUT glad he fixed it!!

  • drangus

Needed a new ignition/lock keyed and a fob disabled due to theft, Alex came out and was super friendly and helpful. Answered all my questions and did the service within a couple hours of me even calling them. I am a super satisfied customer. Would highly recommend. Thanks again for the great service Alex!

  • Maayan Daniel

Brian, the technician who came out to open my apartment. He was super helpful & knowledgeable. got the door unlocked in about 10 minutes. Super fast. Super friendly. He was transparent and honest the whole time. In the end, the price was fair, too. Highly recommend Brian and Clark's locksmith solution.

  • Alex Healy

Danny H. helped us out with a poorly installed garage door lock which had jammed and trapped us outside of the house. He was fantastic to work with and was able to reach us within 30 minutes. He was able to get the door open and even fixed the lock for us. I can't say enough great things about him!

  • S. Bridges

I've used Clark's Locksmith Solutions a couple times now and each time I received an immediate response. The locksmiths who provided services were friendly and efficient. Danny H came to help me get into my home after a lockout and he was responsive and professional. I will use them again.

  • Gregory Ellis

Sadly, we had to avail ourselves of Clark’s Locksmith service this past Saturday. On the positive side, Thomas was prompt, courteous, fast and reliable. Most of us never want to have to use a service like this, but if you do it’s good to find someone you can trust and count on. Thank you!

  • K Nelson

Great quality and service. They arrived within the time given and got the job done. We have a 2016 Dodge Challenger and he was able to get the car unlocked in literally a couple of minutes. No scratches or damages done to our car. Thank you Aaron!! This service was performed in Vancouver!

  • Corinne Contreras

Brian was awesome! We were locked out of our house, and even though it was Christmas Eve he arrived really quickly. He was very patient, persistent, and determined to get the lock open instead of having to take it out and replace it, which saved us a lot of money. Thanks so much!

  • David Greene

Mr. Glickman was super helpful, friendly, and professional! I locked my keys in the car, and the response was quick. Turns out we are both sports fans, and the conversation was great, very relieving to have a stressful situation made much easier. Thank you, Mr. Glickman!

  • Nicole Paige

Thank you, Neal!! He showed up to my place very quickly, and was able to make a chaotic situation calm. He worked fast, and was so kind and helpful! I highly recommend this company and the people they employ. Will definitely be saving this number in my phone.

  • Tenly Hall

Flynn was fast and efficient, and went above and beyond when we came up with an unexpected issue while he was unlocking our car. He was genuinely professional and friendly, which I appreciated. I'm glad we called Clark's, they did a great job. Thanks Flynn!

  • barbara resnick

Diligent and timely service. Danny and Nick explored a number of options to fix my 80- year old door knob assembly. They needed to make two trips and investigate suppliers, parts, and repairs. I appreciated their work and patient explanations.

  • Kris Mayo

Clark's was very quick in getting Brian out to help me unlock my mom's car. Brian was very nice and he was able to get the car unlocked quickly which relieved a lot of stress. I will call them again if I need help in this way. Thanks Clark's

  • Kimberly Hall

Alex helped me get into my car tonight. He was very quick, and patient. It was about $100 to unlock my car, which is similar in price to experiences I had before. But, Alex was super great, called me to keep me updated on his arrival time,

  • Mia Luthi

FLYNN WAS AMAZING!! He worked on our lock for over an hour without complaint, was incredibly friendly and probably deserves a raise. And it was after hours. He was the definition of excellent customer service and I am so grateful for him!!!

  • Ariella Odierna

Alex was great! We needed a replacement key with a chip for our 2007 caravan. We went with Clark’s since 1. They seem to be more local 2. They were cheaper by $30 than competitors and 3. Alex the tech seemed really nice on the phone. Alex

  • Andrew Madden

Far and away the best locksmith experience I've had. I don't recall the name of the operator who took the call, but she was very professional and helpfully scheduled an appointment for when I was finished working. The technician Flynn was

  • Stinky Transvestite

I broke my key in half an hour away from home. Locksmith Robert Knight arrived quickly to smith me a new key and program the chip to my vehicle. He did great work and completed the task quickly for the amount of labor he put in. The price

  • Anne May

John was quick and efficient in getting us back into our vehicle and in getting me new computerized keys. I was in a location where it wasnt an option to leave my vehicle over night. John was professional and clear about cost and payment.

  • Ace Ellison

This lock smith was amazing! Wes was very helpful and got my door open in less than two minutes. He was very nice and his confidence was reassuring after being locked out of my house for 2 hours which was very stressful. Very sweet guy.

  • Gi Steph

My truck was stolen and after being recovered, my ignition cylinder lock had things jammed in there. The locksmith, Alex came over within 20 minutes and was able to remove the cylinder lock without the key being able to be inserted and

  • James Salmonsen

Alex was one of the nicest, fairest, most pleasant service people I have ever had to deal with in my entire life, for any reason. Top 5. I will definitely be using this company again (if I need to) and recommending it to others.

  • Sarah Daugherty

Had a very nice gentleman by the name Brian, he was so helpful and absolutely kind as could be. Got here quick and got us into our car even quicker can't thank that man enough. Thank you for having such a stellar employee.

  • Benhur Enlet

Great service! Steven showed up on time and was very helpful. He was quick and did a good job and was able to explain how my key got stuck and what he did to get it out. I highly recommend Clark's. Thank you Steven!

  • Michael Belair

I worked with Danny to have a copy made of my key fob. He was friendly and professional in every way. Easy transaction. Very satisfied with his and service as well as the office staff I delt with. Highly recommend.

  • Mrs. B

Michael came to the rescue at the last minute on a Friday afternoon when one of my tenants locks was not working. Came by same day and fixed it in like 10 minutes! Super nice guy, I highly recommend this locksmith!

  • Jesse Garcia

Ashton was awesome!!! Had my car unlocked in like 2 minutes. I really appreciated how quick and efficient he was!! If I ever leave my keys in my car again(really hope I don’t), I know who to call. …

  • Christine Tracey

Excellent service. Brian arrived within half an hour on a Saturday evening and got my door opened. He explained what he was doing, and was very courteous and kind. Would definitely call again if needed.

  • Liberty Broillet

Amy was fantastic and very thorough! Did a total of 9 locks in an older home. Wasn’t easy but she got it all done at a high standard of quality and quickly! Thank you so much for your excellent service!

  • Rebecca Rogers

Wes did an awesome job! Show up early to help us re-key our whole building. He was professional and got everything done proficiently. We will be using them again if we every need to change locks again!

  • Luis Jaimez

These guys are legit! I was getting quoted crazy amount for a spare key to my prelude with the other locksmiths around. It was Still was not cheap but I didnt have to give half my paycheck.

  • Jeffrey Ledbetter

So impressed from the initial phone call ! Knowledge I needed at a crucial time. Punctual and prepared ! Repaired lock at a fair price. In my contacts now ⭐️⭐️⭐️⭐️⭐️

  • Sisay Berta

Danny A, an amazing technician, helped me with my car, and it only cost me half of what the dealership was asking. Highly recommend Clark Locksmith Solutions.

  • Mark Millar

Wes, was very responsive and pleasant. He extracted a stuck key and oiled our lock cylinders to resolve all our issues. We definitely use Clark’s again.

  • Ami Staples

Danny was friendly, professional and so fast. He had a smile on his face the whole time. What a nice experience from locking my keys in the car.

  • Luna Black

Excellent customer service! Clear communication and Danny was very cheerful and polite and was done before I even realized he had started.

  • Julia Ford

Clark’s was great. From phone call to front door they were at our place in less than 15 minutes. Brian was nice, quick and helpful.

  • Enrique Alvarez

Ashton did an amazing job with helping me with my vehicle! He was fair, honest and he was on time and quick to do the job.

  • Allison Armstrong

Locked my keys in my car and Brian arrived very quickly and was able to get into my car quickly. Definitely recommend.

  • yhivi meow

the technician was friendly and worked quickly. will use this company again in the future! ☆彡

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