Ordered flowers on Monday for Thursday got there to pick them up not ready had to sit in the car while they made them up specified no lilies went to pick them up lilies she had to remove them and replace them with other flowers what a joke we actually went in to the shop to order them i would not go back there

I visited this shop on two different occasions asking for a personalized bouquet. The staff clearly refused, making up some lame excuses just because it was almost closing time (I was there 20 minutes before closing btw). Additionally, flowers are not fresh and prices are well above average. Avoid at all costs

Just a quick thank you for your professional service and friendly staff who made choseing my flowers for my girlfriend a pleasure , delivery driver very polite and prompt and flowers were beautiful and high quality aagain thank you all would not hesitate to use you again. . …

The floral arrangements and bouquet supplied for our son's wedding were beautiful and more than met our expectations. The colours and types of flowers used were as chosen by the bride and were delivered in good time. We would no hesitation in recommending.

We received a beautiful arrangement from my in-laws to celebrate the birth of our new baby. Hand delivered by a lovely gent (baby brain prevents me remembering his name sorry!). The flowers stayed fresh for almost 2 weeks. Would definitely recommend x

Bought flowers online and they came completely different than what I had ordered! I ordered light pink/white flowers but I received flowers that were bright pink and purple Disappointed as this was a birthday gift for someone and I spent £79!!

Ordered a funeral spray for our aunt at distance as we live in Cambridgeshire. The flower spray was delivered to the undertakers on time and were absolutely beautiful. We specifically asked if we could have a few bits of blue in it and they

OMG!!! where do I start... Simply can't rate these guys enough. I called yesterday. A member of staff at work had a baby which we would always celebrate with flowers and gifts. She had a very traumatic birth so an extra special effort was

Had an extremely negative experience with this florist! Ordered some flowers as a surprise, they arrived and looked very nice, initially. Within 2 days at least two of the different varieties of flowers and greenery had completely wilted

I had ordered some flowers for my cousin's birthday and whilst ordering them, I spoke to Diane, and she said that the flowers would be able to be delivered for 2:00, this was meant to be a surprise birthday gift for my cousins. So it was

Recently popped in for a small bunch of flowers and the lady who served me was quite helpful and pleasant. The flowers were a gift for a family member - when I popped round a few days later, I noticed that they were dead and hadn't even

My husband recently went into this shop and spent £50 (incl delivery) to have a hand tied bouquet delivered locally to where I would be that day. He left it to the discretion of the florist what selection they would provide. From the

I came to this shop after being let down at the last minute by another florist the day before my nans funeral, the staff were so helpful, more than happy to help even though they were rushed for Christmas, they created exactly what I

Again i highly recomend Diane Lawson florist.....from taking my order by phone their politeness was very good and their attention to detail excellant....my order delivered on time give or take allowances for traffic delays....

I received a bouquet from a friend via this service. The flowers haven't been short lived, in contrast to earlier reviews, the chap delivering them was very pleasant, and the bouquet and vase are pretty.

Received flowers from my children’s father but they died within 2 days but went into store and they exchanged them. Really nice ladies. Would definitely be back because of the customer service

I enquired 8 weeks ago for a plastic vase for a grave yard. I went in 6 times each week on the trot. Being told we'll have to one in next week

Fantastic florist! I would never go anywhere else! Lovely staff, beautiful flowers and wonderful service 5* well done ladies!

Beautiful quality flowers arranged immaculately and exactly to my request. Excellent customer service Highly recommended

With a large array of flowers this make for a good place to pick up a quality display in the Harborne area.

Stunning bouquet of flowers hand delivered by Mark who was lovely and friendly. Would highly recommended.

Collected a very lovely flower bouquet, amazing customer service from friendly staff over the phone

Currently using this florist for my course and she always has the flowers I need. Good prices.

Beautiful shop and flowers and ameazing staff. Good atmosphere ,recommended.

There plant died too quick

Great flowers

Rude staff