Ms.Janice is the reason I’m glad I chose Direct linsurance she is patient very thorough and quick at what she do you can tell she has the knowledge and she cares enough to get you the discounts needed to lower your rate and make your pocket a little happier…….

Extremely disrespectful behavior. No accountability, won't be surprised when BBB catches on to them, shuts them down, and files against them. Take your money/business/coverage to a more reputable company that will actually treat customers with respect.

I’d not give any stars if I could, the on-line auto insurance quote increased substantially when I went in to sign bank authorization. The rep blamed the home office who she said had ‘made some adjustments.’ I paid and set up my policy so I

Ms.Janice was very helpful and knowledgeable about my needs and concerns. She spoke with gently kindness and perfect bedside miner's. Thanks so much for your unlimited patience, and time with me. I truly appreciate it . Ms. Cowings …

I spoke with Janice Howard regarding insurance for a new car and she handled every question with kindness and found me the best quote for insurance. Thank you so much and I will recommend all of friends to her.

I swear the Ms. Oozier is amazing make my sign up process so easy!!! She was able to answer all of my question and made sure I completely understood the policy I signed up for!! 10 of 10 she needs a raise!!

Janice Howard was excellent she went over and beyond to help me understand the insurance packages and what they mean for my policy. I now have a clear understanding of what I need. Thank you Direct Auto!

Ms. Janice helped me get my policy started even with obstacles. She was very friendly and patient. She made sure I got the best quote possible. Highly recommended!

Very high insurance. I would not recommend anyone. At the time I couldn't get a hold of my agent in time. Unfortunately I had to have insurance. Just saying.

Janice Howard was so very very patient and helpful it was a pleasure working with her would recommend anyone to work with her with any of her policies

I called and was directed to the right department the first time , friendly staff , they really want to help ppl . I would recommend them to anyone

It was a pleasure doing business with Direct! Beth was very kind and considerate to me! I will definitely recommend Direct to others!

Representative Janice was wonderful! Very professional, informative a overall great experience with getting my policy.

Saved over 50 dollars a month and I had insurance within a half hour. One call. No hassle. Jay was very helpful.

Janice was outstanding with her service Got me a good quote and policy started Very nice and patient with me

Janice Howard was so Awesome and she "schooled" me on what to do if I'm ever in accident. Excellent Service.

Ms.Janice was extremely helpful, she even assisted me in receiving extra discounts on my auto insurance

Janice was one of the most professional person I have ever spoken with. And very helpful and patient.

Great customer service very nice people and easy to deal with would recommend direct to anyone

Janice Howard was the best help with my auto insurance she will take good care of you

Very Nice & Understanding Staff . An Affordable Insurance Company.

Janice Howard was very helpful and made it so easy to get coverage

Janice-- super nice and patient. Recommend her!!!!

Amazing service from Janice today. Thank you.

Worst full coverage accident assistance ever

Janice was a great help today. Policy

The Staff Is very Nice And Friendly

Great affordable insurance

Good friendly service

Very friendly service

No customer service

Very efficient