Really appreciate the quick service Donelson Air is always able to provide. Recently had James #1982 come by to assist us with a Kitchen sink/faucet issues and can't recommend him personally enough. Answered all my question and did the job in a timely manner. I recommend asking for him if you have any home issues in the future.

Abel was very polite and professional. He took the time to explain everything and shared pictures to make it easier to understand. We had been using another well known company for years until we finally had enough, and we've been so happy since switching to Donelson Air. Trustworthy, great service, great people. Thank you!

Nick and Connor arrived early in the time window which is much appreciated with a 4 hour service window. Nick was very thorough and explained what he was doing every step of the way. They were able to get my outside unit up and running quickly. We are back up and running and appreciate the quick and courteous service!

Abel Cordova did a terrific job checking out my furnace and air conditioner. He asked a number of questions to be sure thanks for working well, explained a few things, was polite and professional, and finished in a timely manner. His service was definitely up to the quality I have come to rely on from Donaldson!

Same day call, first cold snap and our furnace went out. Great communication, set the appointment and called on the way to my house. Chris was fantastic. Found the issuer explained it in ways that were easy to understand. Furnace fixed and heat restored in under and hour of arrival. Thanks!

Landon was very informative , About the importance of getting the maintenance service package. Nick was very professional and he did what he needed to do, and they were both awesome. Very respectful to myself and my home. I will recommend Donaldson air service experts to everyone I know..

Dustin, Landon, Ty were great. They performed routine maintenance on 3 of my units. They clearly explained their findings & the options. In addition while performing my service, they noted a safety issue /concern on my neighbors unit, which I was able to alert my neighbor of.

Chris Larson did an excellent job. He was super friendly and knowledgeable. He was very thorough and made sure to answer all my questions. I even signed up for the plumbing package today for $5/month! I would be happy to have him back in my home anytime he is available!

Nick, Corey and Kobe showed up on-time and did an excellent and efficient job repairing my AC unit. They explained everything that happened, how they fixed it and how they will prevent it from happening again in a way that was easy to understand. Strongly recommend!

Reyes and Donovan came out the same day I needed service. They ran some diagnostics, walked me through exactly what they checked and gave me some preventative maintenance and troubleshooting tips I could perform on my own. This is how you do customer service.

Chris and Daniel were fantastic to work with. Very knowledgeable and friendly. They explained everything in detail and very honest in their findings. We will be requesting Chris for future services and recommend Daniel for any equipment needs you may have.

We have older cast iron pipes under our home and they are pretty finicky. Well, they finally gave up the ghost! Rusty came by our home in Fairview and provided truly great service - suggesting a service plan that will help save us money and

I have had bad experience with Donelson air conditioning. A service man came out a couple of years ago and I followed him outside to the unit. He preceded to mess with the wires and somehow crossed them and it burnt a couple of them he then

Thank you to Landon, Ty, and Justin for being a pleasure to work with, while taking care of our A/C unit maintenance. Also, their care in being sure their footwear had coverings to keep our rugs looking the same when they left, as they did

Nick L came out today to look at our heater, first of all I called today for service and it was no issue for Nick to come out same day so I definitely appreciated his promptness right out the shoot. Oh and he also called when he was the on

Donelson came out on a 10 degree snowy day (bless them) Mr Dustin Duger was the tech who came and he had my heat fixed in literally 15 minutes then he stayed with me to make sure that me and my furbabies had proper heat !!!! I got on their

We had our biannual heating/cooling inspection today. Landon, Dustin, and Ty were out and did a fabulous job documenting all steps in the process. They took pictures and explained the status of our units and also provided info on potential

I finally found a company to maintain my HVAC. I've had 3 other name brand companies come out since I bought this house and all had some issue or another between lack of knowledge and experience, no call no shows, and terribly over priced

I appreciate Chris. He did a awesome job.I know he kept apologizing that he couldn't give me the answers that I wanted. But he was very polite, very kind. He explained things to me how things work. And he was very thorough in his work. He

My AC stopped blowing cold one night. Called Donelson Air that morning and scheduled an appointment. The Service Technician, Garrett Couture was able to come out sooner than expected and did a great job! Very professional, courteous, and

Eric, Justin, and Chris came out today to take a look at my air conditioner and we’re AMAZING! As a young single lady I often feel like I can be taken advantage of when it comes to things like this outside of my wheel house but they took

Chris was great! I’m a new homeowner and had a heating emergency and he came out within hours to check everything. He checked everywhere, answered all the questions we had, and made us feel a lot better about everything. Thank you Chris!!

Eric and Brennan were extremely knowledgeable during their visit to our home today. The visit was educational and informative. Eric was thorough with understanding and investigating my concerns. I just wish the receptionist would have

Amazing experience! Able and Logan were very professional. They did a through job checking our unit from top to bottom, and addressing and explaining all issues. It's nice to see professionals who take pride in their work and offer a

Able and Conner did a wonderful job with my semi-annual HVAC inspection. I am very pleased with their courtesy and service. The additional information they provided about my unit was very helpful, and I appreciated their thoroughness!

Chris at Donelson Air was a pleasure to have in our home. He was able to temporally get our home heated during the very low temps. Then returned a few days later to install the new parts they had to order. Very happy with the service.

Abel and Connor did an awesome job. Abel was kind, respectful and professional in his work and conversation. Will happily continue to use them and refer to our friends and family. Really refreshing to have customer service like this!

Chris Larson & Daniel Whitson did an awesome job describing what was going on with our a/c & heater unit outdoors. They talked to us about all the options of fixing our 10 year old unit or replacing it. We bought our last unit from

Had an issue the day before Thanksgiving and Chris and Eric came out same day. They were incredibly professional, had a great sense of humor and fixed the issue right away. Highly recommend and I'm really grateful for their support!

Corey and Nick were super cool, and thorough. They made me feel like I didn’t have to worry about anything. I felt like the work was done efficiently and they even looked at another issue I thought I had going on under the house. I

Chris and Daniel are the absolute best. They arrived on time and were very professional giving information about the service process. Upon learning that we were going to need a new system, Daniel and Chris presented us with several

Will Reyes and Dustin were top notch and very knowledgeable. They provided detailed reports, pictures and options on moving forward. Will came back the very next day to knock out the repair and did a great job. Highly recommended.

Chris and Daniel are magic! They explained every question I had regarding parts in my air conditioner. They went over step by step of what needed to be done. I look forward to their visit in the springtime. Complete professionals!

Daniel and his team were very thorough during my winter tune-up and took the time to walk me through the inspection report and answer all my questions and concerns. I didn't feel rushed at all which I really appreciate. All of my

The guys did a great job -- Garrett, Will and Dustin were great servicemen. They should us things about our current water heater and A/C pad that we can look at making improvements in the future. Thanks alot for all your help!

Landon and Chris were great! They went over their findings step by step, better than anyone has in the past. They told us what we needed to do to get the best performance from our unit. Overall the best service we’ve had.

Chris did a excellent job, great customer service and respectful. He was very knowledgeable, fixed the problem, set a new thermostat schedule for the house and answered all our questions. We are very happy with his work.

Justin has provided awesome customer service. We are so happy with his genuine smile and Knowledge he’s provided for our units. We will be comfortable this winter. Thank you Donelson Air! Happy New Year to everyone.

Chris and Dan did a great job on my winter maintenance service. Explained the current working status of my system and potential failure points and remaining life expectancy. Very professional and courteous.

I've used Mid-State since I moved into my house in 2021. They've been great and I have no complaints. Chris and Jacob came by today for my annual check and were professional, courteous, and friendly.

My guy was Jacob. He explained everything in depth and made sure I understood what I needed to know. Not only did he do a great job but I learned a lot and would recommend him. …

Abel was awesome — great attitude and friendly! He was also super helpful and informative on the parts I would need for my unit. I definitely recommend him and Donelson Air Service Experts!

Ty and Dustin were awesome. Received a call before my appointment to ensure I was ready and then received a text letting me know their ETA. I love this type of communication.

John and Tristan were extremely professional. They were on time, informative, and very courteous. They worked in a timely manner and displayed professionalism at its best.

Daniel and Connor came out today to fix our HVAC unit. Thank you both so much. Daniel was very knowledgeable about the heating and cooling system. Thanks again!

Abel was great! Friendly and explained everything very thoroughly. A pleasure to have. Donelson is lucky to have such a respectful young man working for them!

Austin and Justin did a great job today. Were very professional and polite. Because of their service today I will be a return customer 100%. Highly recommend!

They were great Eric Farmer and Chris Larson did an amazing job! The Canadian was awesome! No they did not pay me to say that!

Abel did a great job for us! Very knowledgeable and accommodating. Hope to get Abel next time we need anything from Donelson!

Seasonal inspection with Dustin went great. He was on time, efficient, and explained everything where I could understand.