Hoffmann Brothers

1345 reviews

45 Willow St, Nashville, TN 37210

www.hoffmannbros.com

+16155153031

About

Hoffmann Brothers is a Plumber located at 45 Willow St, Nashville, TN 37210. It has received 1345 reviews with an average rating of 4.9 stars.

Photos

Hours

Monday7AM-7PM
Tuesday7AM-7PM
Wednesday7AM-5PM
ThursdayClosed
Friday7AM-7PM
Saturday7AM-7PM
Sunday7AM-7PM

F.A.Q

Frequently Asked Questions

  • The address of Hoffmann Brothers: 45 Willow St, Nashville, TN 37210

  • Hoffmann Brothers has 4.9 stars from 1345 reviews

  • Plumber

  • "Disappointed in my service with Hofmann Bros"

    "(Early September) Thanks again Brandon"

    "The service tech that came to my house was extremely professional, very knowledgeable, and informative (I think his name was Trent)"

    "I chose Hoffmann Brothers to buy and install my new heat/AC HVAC system"

    "I called to have my exterior underground drain lines from my gutters inspected for blockages"

Reviews

  • Ericka Hopkins

Disappointed in my service with Hofmann Bros. I was a member of their monthly plan when my air conditioner stopped blowing cold air last year. A tech came out and I was told it needed a new TXV. $2700 later and the air was cool. A month later the same part broke and they fixed it because it was under warranty. I continued to have issues of the house maintaining a temp, it could never get below 75-76 in the hot months, humidity levels in the 80s. After multiple times of a tech coming out I just kept being told my 5 year old unit was “working to the best of its ability.” Fast forward to this year, the same thing happens, AC not blowing cold air. This time Hoffman Bros says it needs a compressor) I decide to get a second opinion and I’m told the unit was filthy (which is included in my HB membership and was not recommended or done by the tech) and the TXV (that HB installed now twice) isn’t metering Freon correctly and it needs a new one. I decide to let this company fix it because I no longer trust HB, at the same time he does say it needs a compressor so I also get that fixed. Now that it’s fixed CORRECTLY my air has never been colder, humidity levels in the house stay below 60%, and I can get the house cooled easily. The new company said a TXV has to be welded in correctly or the components can break and he said the previous TXV looked like it had been welded in by a 5 year old. I’m convinced HB sent out a tech who couldn’t correctly install the TXV the first time which is why it went out a month later and again a year later. I called to cancel my HB membership and talk to someone and was told someone would call back. Guess what, no one called and I got an email my membership was cancelled. Don’t waste your time. Find a local home-owned company who knows what they’re doing.

  • N

(Early September) Thanks again Brandon. That part came in sooner than I expected and everything is on like Donkey Kong. See y’all on the next go around! (Mid-August) Brandon, thank you for troubleshooting, researching the availability of the replacement part, and discovering it’s still covered under warranty. I don’t have the education, the tools, or the talent to perform the service that you and your colleagues consistently provide. Thanks again! (Mid-August) Mason, thank you for solving the problem with odor leakage! I am totally impressed by your initiative to purchase a tool specifically for measuring the speed of air leaking from poorly sealed doors, cracks beneath doors, and cracks in lighting fixtures as well as the speed of air going into the return vent. I had no idea there was such a cool gadget to quickly solve the problem. Thanks again! (Early August) Thanks for the help with the mini-split, Brandon! (Late June) Thanks again to Brian and his colleagues at Hoffman for seeing this project all the way to completion. I am very happy with the work and now have a far healthier and quieter home. (From June) Thanks again Brian and Cody! (From June) Thanks once again Rodney! I do believe that the fruit of your labor has made for the heart of this home. Nice work! (From May) Thank you Brian and Mason!

  • Jeff W

The service tech that came to my house was extremely professional, very knowledgeable, and informative (I think his name was Trent). He sent a detailed report of his findings along with several repair options after his visit. Then the salesman came to compare the repair options vs installing an entirely new system and he was also informative but insisted on both my wife and I being home during his visit, which isn't convenient for our work schedules, but we made it happen. I then called their office and asked to join in their protection plan for all of my home systems and told them my choice from the repair options laid out by their service tech. The office staff didn't seem to have any knowledge of the options that were emailed to me by their system, never tried to schedule the repairs or set me up to be in their protection program. Would have given zero stars if not for the service tech that did a thorough job and was very friendly - he gets 5 stars, the rest of the company left a lot to be desired. I feel like if I had chosen to replace the entire system, which would have been 8-10x more expensive than the repair job, that they would have delivered better customer service. Will not recommend to others in my area.

  • Nerd Diddles

I chose Hoffmann Brothers to buy and install my new heat/AC HVAC system. Kris came out to talk about my needs, and helped me find the system for my house. He was polite, and professional. He was very well informed which helped me choose my new system. The installers were Brandon and Matthew mostly. They were super nice, cleaned everything up after themselves, and wore shoe covers inside. They didn't stop until the job was done. It was about an 11 hour day for them. (Shout out to the electrical guy, cant recall your name, he had a whole machine shop in his box truck, and custom fitted the duct work) I have no complaints, the system runs great so far, and they did a great job relocating my unit outside. They do the concrete pad and everything. I didnt have to do any of it. Everything is new, right down to the thermostat. Love it. I will call Hoffmann Brothers for my future HVAC and plumbing needs. They have high values and run their business as though they care about customers. Something that is rare these days.

  • Samuel Gilliam

I called to have my exterior underground drain lines from my gutters inspected for blockages. It was a great experience, someone picked up on the second ring and I had my appointment scheduled within 10 minutes. The appointment was scheduled for the next morning, so great turnaround time! Our inspector, Henry, showed up on time, gave me the full rundown of what he was going to do, and did it all in a professional manner. When he was done, he gave me the full rundown of my options, priced it out and provided documentation on the spot. All in all this took about 2 hours, with me popping out from time to time when he wanted to update me. Great experience overall, would definitely recommend them! Henry was great and did his work in an efficient and professional manner. The only negative is- The service callout fee does not include any diagnostics, that is in addition to the service fee. I was under the impression small diagnostics were included in the call-out/service fee.

  • Jamie Page

Hoffman Brothers recently added an electrical division here in Nashville, and they sent Jimmy Schwer out to my house to install an electrical outlet in our pantry for a closet microwave, and to install a whole-home surge protector into the breaker box/control panel. Jimmy did an outstanding job and was a super nice guy. I can’t say enough about the overall professionalism of this company and their technicians. They truly take the time to sit down with you and explain all the work that needs to be done, pricing, and provide options, which I appreciate. The customer service is top notch, all the way down to the consistent phone calls and texts to let you know where the technician is, estimated arrival, etc. The communications from this company is something other companies should aspire to. Thank you Hoffman Brothers. I certainly will know who to call for future electrical, plumbing, HVAC, and appliance needs.

  • William Galbraith

Their technician (Brian Heiser) came to look at my AC unit but due to an issue with my HVAC system he was unable to do any diagnostics, he charged me for doing literally nothing ($100) but at the time he was super kind and said he would come back and wave any additional diagnostics fee the next day (since I just paid for it), he literally said it to my face. After he left the company called to confirm the appointment for the next day and when I told them what the technician said about waving the fee they contacted the technician and said he denied ever it. They literally could care less about the client, I was even planning on signing up for their yearly maintenance service, they would’ve made so much more money on me. Honestly I highly recommend going with Hiller, I found them to be far more professional and trustworthy, they also seemed to actually care.

  • Eric Richard

The professionalism and quality of work from Hoffmann was great. The plumber who inspected the issue did the work immediately and quickly despite being near the end of the day. The reason I removed stars is the lack of transparency about pricing and the overall high price. I was given an estimate and charged accordingly, so I knew what I would be paying which is fine. The job took just over 2 hours, and I estimate there were around $150 of parts used, but the bill was over $1000. On top of this there was no itemized parts, materials, and time on the estimate or final bill. They also charged both the inspection fee and the estimate, but I am used to the inspection fee being waived if you decide to do the repair. While the work was great, I wouldn't recommend Hoffmann because the price is higher that I think is reasonable for the amount of work done.

  • Karen Dowling

My tankless hot water stopped working so I called Hoffman Brothers because my usual plumber was out of town. Jason showed up promptly at the scheduled time. He was very clear as to the potential charges for the repair. After investigating, it appears that the previous owner of my home hadn’t serviced the unit since it was installed in 2008. It was filthy. Jason cleaned out the filth and got my hot water up and running. He was clear about the cost from the get-go and adjusted his estimate based on what he found. I never felt like I would be surprised by the bill. He also advised me of recommended service times going forward and that their work had a year warranty. I felt like I got a good value for my money with a respectful, professional and pleasant service person. I would definitely recommend Hoffman Brothers and Jason.

  • Margie Hardin

I called Hoffmann Brothers plumbing on a Friday when our Navien tankless hot water heater started leaking. We were going on vacation on Sunday so were anxious to have the repair done before we were leaving. Rodney Gardner was dispatched to our call for service. He was accompanied by another technician. They identified the problem immediately and called to see if a local business had the part we needed. They went and picked up the part at 4:30 on a Friday and repaired our hot water heater by 5:30. Rodney and the other gentleman were friendly, efficient, and professional and knew what they were doing. We will definitely call Hoffmann Brothers again for our plumbing needs. We are very satisfied with the excellent service we received.

  • Jessica Taylor

Josh came out to our office, Xtreme Exteriors LLC, and fixed our plumbing issue, which included pulling up the toilet and unclogging the drain for both the men's and ladies' room; he was professional, knowledgeable, polite, and friendly--he even pointed out that our back flow was leaking, something that we had just had inspected by the city (and passed the inspection on). Josh finished fixing everything quickly and even mopped up the restrooms when he was finished so there wasn't any nasty clean-up for me to deal with! I would absolutely recommend Josh and Hoffman Brothers Plumbing to anyone who has any kind of plumbing issue! Thank you for doing a great job!

  • Dick Davis

We had some disagreements at first in how everything was going to be handled and I expressed my discontent. Brian didn't make me feel bad for having disagreements, but understandably his decision making is limited in some regards. Given the fact that I had the system installed by them, he had a manager reach out to me within 20 minutes and we talked. I can't remember his name, but he was very nice. There were some mistakes made on my part it sounds like, but he went above and beyond to reconcile the situation and we agreed to get what is needed done in a way that I think is fair for both parties. I'm still happy and would recommend

  • Sofia Shelby Grosvenor-Zapata

Billy was one of many people I spoke to about getting our upstairs attic converted space some proper heating/cooling. While most folks focused on selling me a new system, Billy took the time to study the system that was currently existing at my property. He then proposed the best approach for investing into my existing system in a way that would satisfy our current cooling needs and set us up well for future expansion when our current system hit its end of life. Cannot stress enough the patience and pure philosophy that the Hoffman Brothers encourages in their people. Great work & great experience overall !

  • Bobby Gaines

Brandon did a great job installing my new split A/C unit. He showed up on time at 7:00AM and put shoe covers on before interning the house. After showing him where to enter the attic he explained what he would be doing as well as telling me he would go over the total insulation when he was done. Then he put down flooring cover to protect my property which I really appreciate. Brandon was done by noon and then took me through his install as well as should me how to use and program the new thermostat which is a blessing due to the fact some are harder to program. I will use Hoffmann again in the future.

  • derrick eats

Oh my God, what can I say about Hoffman Brothers but they're simply great. I called them on a Wednesday they came and looked at my house and gave me a great estimate and they installed my products on Friday. They were professional they were on time very discreet the technician Tanner is the best and he will advise you of what's the best thing that you need to put in your house. If you don't go with these people you'll be a fool. If you're not satisfied I'll pay for your gas for them coming out there that's how much I believe in this company. Lol.. Give him a try you won't go wrong.

  • Jonathan Musselwhite

This weekend our hot water went out. I made the service request on Sunday and they were at my door first-thing Monday morning. Their team (Rodney and Blake) were extremely professional and provided guidance on my current issue and options available to remedy it. They did not up-charge or push any one solution, instead they talked through the pros and cons to each option. By lunchtime, I had running hot water and assurance that I’ll have it for years to come. Highly recommend Hoffman Brothers for any plumbing or HVAC needs (they provide our house with any AC maintenance as well).

  • Courtney MacDonald

Hoffman Brothers took a look at my unit and told me I needed to replace the whole unit due to a leak and quoted me 9k. I had two other HVAC companies come out to take a look at my unit and both of them said that there was no need to make repairs or even change out the unit. Hoffman Brothers used a scare tactic to make me spend way more than I needed to. The other companies quotes were half as much as Hoffman Brothers for a full AC unit swap. I will never use Hoffman Brothers again and I urge people to please get different quotes if they’ve dealt with Hoffman Brothers.

  • Whitney Flatt

Jake and his team were extremely courteous, professional, and efficient. They wore booties inside the house, laid floor covering in the space where they worked, and cleaned up after delivering on their service promises to fix my leak. What’s more, Jake is a very effective, patient communicator who carefully walked us through each step of what he intended to do. In the midst of an extremely stressful upstairs leak, he made us feel calm and reassured. The best part is that he fixed the problem. We’ll definitely be using Jake/Hoffman again. 10/10 experience.

  • Karen Walker

David with Hoffman Brothers was Prompt, Professional and very Knowledgeable. We felt comfortable with the work he proposed and provided to take care of our kitchen faucet pipe leak. He found the issue and let us know what it would take to fix the problem. We feel we were quoted a fair and reasonable price for the work and experience he provided. We would definitely consider using Hoffmann Brothers again and we would refer them to friends and family. David was great! he made sure to clean the work area just as he found it before leaving.

  • Maria Osina

We have a very good experience with Hoffman Brothers at all levels. The manager who came over for the initial “quote” visit thoroughly explained all the important details which helped me understand what we were paying money for. The installation team was professional and organized. They didn’t leave any dirt in the house. The air conditioning system has been working properly. The tune-up visit addressed more issues than was on the original plan. Overall, a very good experience with this company.

  • Holli Baker

Hoffmann Brother's were great! Same day service estimate for our water heater repair. From the phone call to request services to the repair person coming to the house, everyone was professional and very friendly! When you're in a stressful situation, it helps to have someone be straight forward with you on repairs and costs. They gave us multiple quotes based on our requests, answered all of our questions and showed up the next day to install. We will be using them for any future repairs needed!

  • Justin Littlejohn

My AC wasn’t pushing out cold air last night and made an online appointment for tomorrow. Within 15 minutes they called to let me know that they could have someone here today and I didn’t have to wait- within 2 hours Brian showed up. Very professional, let me know every thing he could and have great guidance on what repairs to do. Fixed the issue on the spot and got us repair quotes for everything else. Will be using Hoffman for all HVAC needs going forward- really happy with the service.

  • Caleb Blair

I had a flood of water in my utility room from a furnace clogging, they showed up within a few hours after calling and did a killer job. They not only unclogged the system, got rid of the water in the unit, but they cleaned the outdoor portions and after signing up for their membership, are preparing to follow up on their repairs and tune up soon. This was such a wonderful experience, I’m oddly looking forward to working with them again (hoping it’s only for a tune up next time)

  • Sarah Fitzpatrick

I called Hoffmann Brothers in a panic after a self installation job went south. Not only were they responsive, they were able to get me an appointment for the next morning! I appreciate Matt's expertise and professionalism in getting the job done for us. He was very informative, had the job done in about an hour, and even took the boxes that my faucet and garbage disposal came in. I had never used this company before, but would recommend to homeowners in the Nashville area.

  • Jason Reece

Hoffman has serviced a couple of my properties for the past year and I have had a great experience with them. Most recently, my AC stopped working and after significant troubleshooting on my end, I determined I could not fix the problem. Trent came the next morning and did a thorough evaluation of my system and diagnosed the issue. He did a great job explaining the problem and other potential issues. He was very knowledgeable and articulate. So far so good with Hoffman.

  • Athena Evert

I am quite pleased and not the least embarrassed that my housecall was a simple plunging to get things flowing like it should. That's how professional and attentive Josh was. He took great care to protect my floors and not bring the rain in with him. His field manager, Tyler stopped by to ensure the work was being done and that l am pleased with the level of service received. I have & will continue to use and recommend Hoffmann Brothers. They are a great company!

  • Courtney O'Shea

Customer service was fantastic, everything was really streamlined and efficient. We are able to get on their schedule quickly too! We had a new unit put in after our old unit started acting up so we had three appointments first the tech came out to take a look and was so nice on time and really helpful. Second appointment was to sort out what type of unit we needed also so pleasant, and lastly the install, again they were absolutely wonderful. Highly recommend!

  • Cori Clark

Hoffmann Bros definitely give you that "all inclusive" service you are looking for when it comes to home repairs, replacements, or even just preventative maintenance. You can tell every employee, from office staff to the technicians, really enjoys working there. Thomas answered every question we had, and then some! So we were able to make the best decision for our situation. Can't wait to work with them again on the HVAC! Worth it for no hassle, every time.

  • Robin Rond

From the very first interaction with Kristen to the service provided by the technician, Tanner, this was one of the best experiences. I had a few electrical issues in my house and they had me scheduled and all taken care of in less than a day. Tanner was polite, knowledgeable and offered great service. Assessed and fixed both issues within 2 hours and the repair rates were very reasonable. Look no further than Hoffman Brothers for your electrical needs.

  • Derrick Jenkins

Had a concern regarding a high electric and water bill. Called on a Saturday evening and they came out Monday morning to inspect. Upon speaking with Jason, he was able to find a leak in our crawlspace as well as replace our water heater and toilet components. I feel so much better that the plumbing on the home is in good shape now. I only wish I had called sooner. All repairs were done same day and I am happy to leave a positive review!

  • Jessica Chung

As a single, new homeowner, I found it incredibly daunting to have to figure out what was going on with my system. Brian came out the day after I called (non-emergency level situation) and was incredibly educational, professional, and kind and took a lot of pressure off me with the different plans/options for my repair work. I highly recommend these guys if you're looking for a kind group of folks with a great business model and value!

  • Nicole Jules

I can’t say enough about Hoffman Brothers. They were on time, knowledgeable and did excellent work. My HVAC unit went out and 2 weeks later my hot water heater went out. They took really good care of my house. I would highly recommend them to everyone. Patrick came out today to do my routine maintenance and helped me figure out a non related issue I was having with one of my hoses. Thanks Patrick!! Oh and get the monthly service plan!

  • Nathan Walls

My main breaker went out last week and Travis Binkley came out to replace it. He went above and beyond because he helped me out with my breaker for my AC unit which also busted along with the main! I really appreciated Travis's professionalism and the fact that he stayed longer than expected to get me back up and running. I highly recommend Travis and Hoffmann Brothers and I'm very pleased with the service they provided.

  • Julie

I have used Hoffman Brothers for multiple repairs over the last several months - I am always pleased with their knowledge, professionalism, and quality work. I made an appointment on Monday for a bathtub drain issue and was able to get on the schedule for first thing Wednesday. The providers arrived at 7:15am and provided a quote for a series of repairs, providing me options based on price and priority. Highly recommend!

  • Emilee MacDonald

We had our HVAC system fully replaced including duct work and new vents. This was a significant investment for my husband and I. Thomas Bowen with his team Matthew & PJ handled our home with care, respect, and positivity even when faced with unexpected challenges. Their professionalism and knowledge was the single reason we feel confident we made a sound decision to trust the Hoffmann Brothers company with this job.

  • Tim Cho

Rodney was very punctual and professional. He took the time to explain what needed to be done and gave some helpful tips on preventative maintenance on extending the life of our water boiler and garbage disposal. When the new gasket for the toilet didn’t do the job quite right, he installed another new gasket to complete the fix. I’m happy with his service and would call Hoffman again should any new needs arise.

  • Joseph Harrell

I called for service around 8 o’clock in the morning and they had someone at my house within three hours! Josh was the technician that did the service work and he was excellent! He was careful to explain all of the charges prior to doing any work and he was quick getting the job done. He also explained that there is a one-year warranty on their service which gives me peace of mind. I highly recommend using them!

  • Allison Adams

I selected Hoffman because of the great reviews and I was not disappointed. They handled every aspect of the appointment professionally. Tanner was prompt and courteous and completed our job (replaced a chandelier on a high ceiling) without any issues. He also made sure the dimmer was working properly and took away the old fixture. We will definitely call this company the next time we need an electrician!

  • Brian Wyatt

Hoffmann brothers employees were absolutely spot on from the, Hello my name is to you are all set to go. We had to have a brand new heating and air system put into our home and we could not have asked for a better experience from these folks. Everything that was promised to us was fulfilled. Even when there was a small difference in the paperwork process, it was easily recognized and fixed immediately.

  • Jason Harsem

Brandon and Neeland did an awesome job installing our new HVAC unit. We were very impressed by the clear communication and workmanship. Sure there are several options available when choosing a vendor for any job, however I have never found a more professional team. Everyone I have spoken with were knowledgeable, polite, and went above and beyond. We are so glad we choose to work with Hoffman Brothers.

  • Emily Schreiber

I am thoroughly impressed with Hoffman Brothers, and highly recommend Jason! He came to fix my split AC/Heating unit and did a fantastic job. He was very professional, knowledgeable; and kindly took time to explain to me what went wrong, and what he did to fix it. Very good price for the service provided. It was a great experience all around, and we will be calling Hoffman Brothers back in the future!

  • Melissa Mogan

These guys came out within a few hours and took care of our power issue, they then returned and completely fixed the issue. Not only were they kind and courteous, they were very professional. At no time was I uncomfortable with the workers or did I think they were not working hard to get the job done. This was the absolute best repair service I’ve had yet and I have plenty more I will call them for.

  • Anna Kemp

I got an EV that overloaded the breaker (or something, I don't know the right terms). Had no power in the garage outlets. Called Hoffman Brothers at 10am and Travis showed up by noon. He was really nice and thorough. He not only fixed my issue, but also answered any other questions I had about other electrical stuff in the house. Best of all, I didn't cry when I saw the price. Absolutely recommend!

  • Ethan Mitchell

Mr. Jeffers showed me what was wrong, explained how to maintain the upgrade and the rest of my toilets if this happened to happen again. He helped me save money by accurately telling me what was wrong instead of trying to get me to buy more services. He was very friendly and I really appreciated his time. I will definitely be in touch with Hoffmann Brothers for all of my needs from here on out.

  • TA Warren

Travis was the Hoffman Brothers representative that attended to our call. I am in the market for an EV and inquiring about an EV charger and install. Travis was super informative about our panel and the installation. He was friendly, professional and so knowledgeable, beyond a great company representative. I will definitely be requesting Travis for any of our future work.

  • Katie Stokes

Plumbers are very busy and booked up right now. I explained our situation and that we needed somebody soon because we were closing on our home and needed some work done for closing. They got out in a very timely manner. Blake was great!! Very personable, informative and professional. We will definitely keep Hoffman Brothers in mind for our needs. Thank you so much!!

  • Neil Casey

Great experience with Hoffmann Brothers. My technician Ken was very friendly and professional. He diagnosed the issue quickly, found the part, gave me the quote and completed the repairs the same day. He made sure everything was working properly before he left. Very nice to have a great experience and a great company when you need it. A+! Keep up the good work!

  • Tristain Heitzke

Yesterday, my kitchen electric shorted and we couldn't get the power back to the fridge. Hoffmann had Travis + Ben out to my property this morning and the problem was fixed quickly. Both Travis + Ben were an absolute delight and also got us connected with the Plumbing sector of Hoffmann to have a toilet replaced. 10/10, most definitely recommend.

  • Megan Moore

Brandon was our plumber today, and this was my first time using Hoffmann Brothers. He was very professional, arrived on time, assessed the problem and had it fixed quickly once I agreed to the estimate. He also explained everything and made it easy for me to ask questions. Everything works great now, and I would definitely use this company again!

  • Taylor Roland

The team was very communicative throughout the process from beginning of the quote to end of project completion. Jimmy and Tanner are very knowledgeable and completed the work efficiently while answering all of my questions. They were always on time and kept me up to date on the status of the work. I appreciated everything they did for my house.

  • Kate Bryant

Mason is incredible to work with! He explained everything in great detail so that we understood all that was going on with our system. He has extensive knowledge and expertise in our unit and gave us all the options and his professional opinion in a respectful and realistic manner. We’re happy to have found a company and technician we can trust.

  • Jodi Culp

Highly recommend Hoffman Brothers! Vivian Huston and I are real estate agent in Nashville and called to assist on one of our listing. I was so impressed by the service and communication that I now utilize them on my personal home. Jason did a great job on taking care of the plumbing issues we had. Thank you so much Jason and Hoffman Brothers!

  • Garrison Coley

Bradley Tucker was incredible. I have had recent issues with theft and we needed power brought to our back yard to install flood light cameras. He was thorough, professional, efficient, and we enjoyed a few laughs. Due to his demeanor and expertise, I will definitely be using Bradley and Hoffman brothers for all of their services. Thank you!

  • Dan Marshall

Incredible professional service by both Josh and LaQuentin. Were very consultative, provided solutions to long outstanding problems we thought we'd have to live with, and resolved same day. Treated our house and us with respect, and pricing was very reasonable. Absolutely recommend to anyone who wants a truly positive experience. A++

  • Sarah Hudson

Josh and his partner were great! They came in and gave me a run-down of the steps they were going to take, did their inspection, had options and quotes for me, and took care of my issue. I also got regular communication from Hoffmann Brothers leading up to when they were at my home. The whole process took maybe 30 minutes. Hire them!

  • Abby Comfort

We love the Hoffmann Brothers! We had a sewage smell that was incredibly hard to pinpoint and Henry and Josh came out multiple times to help find solutions that worked for us. We ended up having to repipe and the team was very professional and thorough and kept us posted throughout the process. Communication has always been great!

  • jamie cason

The Hoffman Brothers sent Travis to do some electrical work at our new home. Honestly, it was the best experience I have ever had with a contractor. Travis and his team were professional, knowledgeable, courteous and did a fantastic job. I could not be more happy with the whole experience and end result. HIghly recommend.

  • Todd Boston

Jake did a great job. He diagnosed the problem and presented me with a number of options. Perfect! They showed me the big clog of grout that was clogging my drain pipe, re-pitched the whole crawl space, added a clean out. Needless to say I am well pleased with the work they did and would highly recommend their services!

  • Michael Cope

Hoffman Brothers were excellent from the beginning. Phone calls have been pleasant, each contact has been proactive, Rodney (the technician that came out) was extremely professional, helpful, and answered questions about more topics than I had originally intended. I can’t recommend Hoffman Brothers enough.

  • Jospeh Cowden

He was polite considerate, diagnosed the problem, explained to me, went and purchased the replacement part, installed same, checked as thoroughly as possible to verify that the repair solved the problem, cleaned up, and it was a very very good experience. He is a personable and professional young man.

  • Amy Higgins

Jason was knowledgeable, hardworking, patient, and fixed our rather big problem immediately that day! He even went the extra mile to educate us about our new home’s plumbing overall. We would highly recommend him and Hoffman Brothers! We are so grateful for the quick and expert service. Thank you!

  • Olivia Schwartz

I'm so appreciate of Brad and Rodney who helped resolve several plumbing issues I had at my house today. Both of them were respectful, knowledgeable, and considerate. I was so pleased with my experience that I even decided to be come a member of Hoffman Brothers! Great company, great employees.

  • Diane Cook

Hoffman Brothers were great to work with. They scheduled my work in a timely manner and were very professional and knowledgeable. I was given options for work that I needed done. They arrived on time and did great work. I did a renovation on an older condo and Henry was so awesome to work with.

  • Valery Parham

Jake and the team at Hoffman Brothers did an amazing job on their visit today. Hoffmann Brothers has been servicing my properties for a while now, and their team always does great work. They are punctual and do their job with care to provide 100% satisfaction! Thank you Hoffman Brothers team!

  • Ryan Cassidy

We desperately needed an overhaul of our HVAC system. They were professional, courteous, efficient, communicative, and comprehensive. I had calculated costs independently for the overhaul and their estimates and redesign matched mine, so also very fair with pricing. Really top notch service.

  • Andrew & Madeline Greene

Hoffmann has been great! We had them do some gas line work, and replace our HVAC units. Hoffman will charge a bit more than you expect, but we found it was well worth it. Exceptional customer service. Professional employees. Good communication. On time. Good follow through. Highly recommend!

  • William Morales

Henry from Hoffman was Awesome!! Super helpful and respectful listened to all my concerns, spent quality time checking my drain lines and doing a camera inspection, found the problem and recommended a solution. I’m extremely satisfied and would definitely recommend giving them a call!!

  • Jeff Filson

What an Unbelievable Experience. I can now say that I've had a Favorable Service Call! Trent was AMAZING! He left no stone unturned and informed me of his actions Every step of the way! Why can't All technicians be this Awesome! I would recommenddHiffman Brothers to any and everyone!

  • DomNation

Rodney was very helpful and knowledgeable with plumbing and give a lot of good advices. They went above and beyond and I signed up for the membership because I want people like that working on my house. Definitely recommend getting your work done with them if you want it done right.

  • Bethany Matheson

We had a phenomenal experience with every member of the Hoffman Brothers team. Brandon did a wonderful job with our install and Billy made sure we had all the information we needed to make informed decisions for our home. Will definitely stick with Hoffman Brothers in the future!

  • Jerry Self

Rodney came out very quickly, diagnosed the problem with my leaking kitchen drain, fixed it quickly and also addressed an issue with some blockage in the line exiting the kitchen. Price was fair and I also had a great conversation about our experiences in the Army. Thanks Rodney.

  • Annette Washington

Bradley was awesome! He arrived as scheduled and worked to put in our 2 outlets! He cleaned as he went and left my home in same condition as when he arrived! I truly appreciate that! Hoffmann Brothers have earned a loyal customer! Thank you for such awesome customer service!

  • Rebecca Miller

First time I used them was today. My technician was Jimmy S. and he was really nice. I would use him again when needed. The company kept me informed of when did the technician would probably be out here. If there was a delay they would inform me. I was fine with it all.

  • William Zehrt

Quality work at reasonable cost. Source of leak had been misidentified by another plumbing company and frankly, didn’t make sense. I called Hoffman Brothers for a second opinion. They quickly identified the true source of the leak and made the needed repairs. Great job!

  • Ashley Battaion

The Hoffman Brothers company was fast, efficient & very kind! We worked with Bradley T and he was so great! He explained all the electrical issues in a way I understood and did the work so fast. He was very respectful and courteous and I would recommend them to anyone!

  • Jared Caperton

Rodney came out and fixed my water leak issue. He made everything extremely easy and treated me like he would want to be treated. I would recommend Rodney and Hoffman to anyone. They don’t try to rip you off or up-sale you, they want what’s right for the customer.

  • Timothy Satterwhite

The Hoffmann Brothers Electrician Tech, Bradley Tucker, came by my house this morning and fixed an electrical issue I had. He took his time, analyzed the situation, identified the problem, and then resolved the problem. He did a great job. I appreciate it, Brad!

  • Matt Gallippo

Rodney the technician was very helpful and proficient at his job. He was on time and very respectful. He did an amazing job and installing my water heater and toilet, as well as fixing the leak in my shower. I would recommend this company any day of the week.

  • Charlie Chapin

Great first experience with Hoffman Bros. Travis was very easy to work with, walked us through all of the options and explained everything that was going on. Nothing pushy, just respectful, honest and detailed. Will definitely be calling Hoffman Bros again!!

  • Justin McNeese

David was extremely professional and thorough in explaining what he was doing and how he recommended I proceed with the work at hand. He was kind and very considerate of our 3 week old, taking extra care to complete his work quickly and quietly! A++ job!

  • Bevin Gregory

Rodney and Jason were seriously lovely people. They were quick, informative, and very helpful. Everything got solved in probably 30 minutes and they even taught me how to fix an couple issues myself next time. So kind and I really appreciated them both!

  • Ken Rarick

Three other companies looked at the issues we were having in a condominium complex. No luck. Brandon and his team accurately diagnosed the problem and formed a plan to correct it. Very professional, and everything is working as it should. Thank you!

  • Chris Pitts

Everyone I worked with, from the office staff to the technicians, were all fantastic. They got our new water heater installed quickly and were incredibly helpful and professional thought the entire process. I will definitely use them in the future!

  • Iwona Irwin

Rodney and Brent came out to our home to work on a leak in our crawl space. They were not only extremely professional and efficient but also very patient in answering all my questions and acknowledging my concerns. Very pleased with their work.

  • Daniel Clark

Rodney was informative and extremely helpful. Performed his work and walked me through every step and why he was performing it. His professionalism is a testament to his character and the company. Would highly recommend Hoffmann Brothers.

  • Nancy Livingston

Our kitchen faucet needed a number of parts replaced recently. Our technician, Ebert, helped us secure the parts for free from the manufacturer and then returned as soon as they arrived to install them. Great customer service all around!

  • Bobby Bock

10/10 excellent customer service and super informative! Thomas was super nice and very thorough in his explanation of our faucet issue, along with the rest of the plumbing appliances in our house. This man deserves a promotion and raise!

  • Kristen Poyser

Bradley is wonderful once again!! He did such great work on our home we had him install electrical at our new shop. He is trustworthy and always on time! Our overall experience has been amazing! Thanks again Bradley for the great work!!

  • Shary Essig

David was pleasant, knowledgeable and efficient. He gave me all expected costs prior to the work. Once he started, he was able to determine the exact problem and make the repair all in a short period of time. I will use Hoffman again.

  • Lou Everhart

David was AMAZING!! He was on time, super professional, determined issue right away, completely transparent on cost before doing anything and fixed perfectly! Could not recommend more highly!! I will use Hoffman Brothers from now on!

  • Michael Massmann

Brandon came out to install a new thermostat I couldn’t get to work. He was very knowledgeable and took the time to ask me questions. He wasn’t pushy when discussing my options or their available service plans. Highly recommended!

  • Arden Williams

Excellent work by Henry! He did everything efficiently and explained what I (widow, living alone)-needed to know. Replacing my water heater on a gray, rainy day earned him more kudos from me. Thanks Henry and Hoffmann Brothers!

  • Julie Heaton

Blake was great. He was helpful, mindful of time, costs and quality. He went out of his way to clarify information for me and took the time to explain the best way to handle my particular issue. Fabulous experience with Blake

  • Brenda Elsner

Henry and Brent were so professional and friendly. I got expert advice on the repairs I needed and the best equipment to use. Highly recommend both and will definitely use Hoffman in the future and recommend then to friends.

  • Sharon Hels

I called Hoffman and got Henry and Quinta here the same day. They had the right equipment and experience to find the problem and solve it until a decision can be made for a final fix. Excellent service! Very pleased so far.

  • Michele Busen

I suspected I had roots in my line. Aaron was kind enough to include me in the camera inspection so I could see for myself what was going on. He kept me informed all along during the repair process. Would highly recommend.

  • Patrick Wilson

The tech showed up on time and was very helpful. That know what they can and can’t do. I appreciate that and his honesty upfront they were not able to resolve my issue, but help me find someone that could very nice guy.

  • emily M

We got a few quotes to replace our air conditioning unit & Hoffman Bros: 1. Were able to come out for a quote and replace within 48hrs 2. came back with a fair price 3. smooth install & cleanup 10/10 would recommend.

  • Shelby Grosvenor

Billy was great, he took the time to really dig into our AC system and tell us all the options available to us. He helped us understand what we were looking at and helped us feel confident in our service choice!

  • Ms. A_asIAm

Very professional. Arrived on time and did a thorough inspection to identify the location of the leak. Outdoor water spigot leak from freezing weather. Execution of repair was expedient and professional done.

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