The absolute worst movie experience I have ever had ! I was so insulted by rudely being accused of sneaking into the movie theatre. Half way through the movie after I had been to the bathroom, a security guard followed me from the bathroom to my seat, only to shine their torch in my face and the people I was with making them pull out their digital tickets and then take a photo, and then saying I need to show my proof of my ticket. I have never been so poorly treated at a cinema. I was a paying customer and when we asked to speak to management about the issue after the movie I was given no apology, and all they tried to do was justify their poor actions. Disgusting service and absolutely ruined my movie experience. They then tried to put it back to us and after back and forth for a while still refused to apologise, security saying was told by manager and the manager saying security told her Absolute joke Hoyts - you'd think the amount you guys charge at the snack bar and for tickets you would actually offer some customer service!!!

****WARNING RUDE STAFF!!!**** I'm changing my good review to 1 and if there is 0 I would. Tonight(06Dec2022) me and my friend went to watch the 6.30pm movie. At the entrance the friendly staff told us that we can't eat our subway inside which we said we won't as we only bought it because subway will be close when the movie finish. 2 mins after we sat down another staff came to us with an attitude and said "you've been told not to eat here" (even though our subs are still well wrapped) so we said we're not eating, we bought subway as it will be close when the movie finishes then the rude staff that assumed that we're eating said "when you come out we will inspect if you still have your food with you" so we said sure! We always go in this cinema and this specific staff is just so assuming and rude. Definitely ruined our day.

The JB Hi-Fi Group, operating under its listed holding company, JB Hi-Fi Limited, brings together two of Australia’s best known and most trusted retail brands, JB Hi-Fi and The Good Guys. The Group sells an extensive range of consumer electronics, whitegoods, appliances and home entertainment at great prices combined with genuine personal service from our specialist staff. In addition to operating from over 300 stores in Australia and New Zealand and its websites, the Group also services the commercial, insurance and education sectors and offers information technology and consulting services, through its JB Hi-Fi Solutions business

The recliners are great and comfy as. The movie was superb the staff were amazing and the place is clean. Unfortunately the floors are dark, and as you are walking into the cinema everything is black, but looks great. However as my friend and I walked to go in my friend went first and had slipped up on eg: lemonade, this was not a good start to a great movie. Just trying to let you know please be careful when going to walk in. The staff came back with a wet floor sign and bucket but unfortunately nothing like eg: hand towel was left on the floor just so that patrons could be aware of ?? a spillage.

I stopped going here for a while. The prices where overpriced and the cinema itself was just out of date. Now with the upgrade. We love going here. It still at times feels understaffed during the busy periods. Also, the thing that still hasn't changed is the over pricing for the food. I know how much it cost to make post mix drinks and to pay $6 for a large drink when it cost around $0.90c to make is over the top. I give it four stars because they are listening to their customers. With recliners in every theatre and picking your seat is great. But still need to visit the prices of their food and combos.

3rd time we have arrived hours before a movie starts to find it's sold out! We had two choices we were interested in seeing, both showing at same time and both sold out. Nice seating if you can get one. Majority of the 8 cinemas were showing a kid's movie all night. It's Saturday night.....! Adult time. Kid's movies holidays and day time please. Also one of the grown up's movies 9.30pm session listed on the website was changed and no longer available. Book online you say. Why should I pay more by doing that? Prefer to go back to normal seating with enough seats for most people to see a movie!

Bought a ticket for Pitch Perfect 3 First session was booked out fine. So I was happy to sit & wait. Then I was told I can not charge my phone. Buy the guy with the pony tale. I said that is fine I'll get a refund. Asked for the manager she asked me why I wanted a refund. Explained why. She could not give me a correct answer said we can't have people loitering. Funny thing is I bought a ticket. Once I said how am I loitering when I have a ticket get your facts right. I run my own buisness and I spend hundreds here a year for tickets for my customers. Very unprofessional.

Alana manager on duty tonight approached me after I had already had the tickets scanned walked all the way in to cinema 5 and told me I couldn't go in the with my children the move is 18+ she argued offered me a refund I argued I've just driven here bought food and how was I able to buy a child's ticket then my son spoke and said excuse why does it say ma15+ then , Alana did not apologise she walked off, completely disgusting behaviour from a manager, ruined the evening. I would like an apology from Alana as it was not acceptable. I will be making a formal complaint.

Best cinema in adelaide with recliner seats for everyone. The prices are cheap and the food is fresh. The ease of scan at the door is helpful and the buy tickets online machines are perfect to keep the line down. I would only suggest to maybe have 1 registers open for only people wanting to buy snacks to avoid people having to line up with everyone else, but they do have a smaller snack stand once you get your tickets scanned. The recliner seats makes the whole experience and I would always come back and bring new people to experience it for themselves.

Went to see a movie here for the first time in a very long time. Was pleasantly surprised by the space and comfort provided by the new seating as, being over 6ft tall, this used to be somewhat of an uncomfortable experience. The only downside to the experience was the 15+ minutes of commercials preceding the movie, which might have contained 2 minutes of actual movie previews... Last time I went to the movies there were a couple of commercials, a couple of candy bar ads and 4-5 movie previews which made much more sense...

The viewing experience and customer service were pretty good, although something that always bothers me with going to HOYTS is the price. Whilst tickets are slightly more expensive, the snack options (i.e. popcorn, drinks and ice creams) are absurdly overpriced. 2 drinks, 1 popcorn and a small bag of Maltesers for $40 is ridiculous. For this price I could just go and buy 3 times the amount of the same stuff at the shops. If prices decreased business-wide, it would be easier to give a higher rating.

I love the cinemas and this cinema was nice until they hired front bar security so you can't bring your own drinks in at all. Fair enough if I had food but if I have my own water or coke, I have every right to bring it into the movie with me. I'm not going to pay $9 for a medium sized drink half filled with ice from a machine, especially since covid. So I find it ridiculous you've hired someone to stand there and take your drink off you and tell you " you can come back and get it after the movie"

I have to say that this cinema needs a proper big screen experience, like IMAX. Otherwise renovations to this place years ago have made it look very presentable and the cinemas themselves are great. The have leather reclining chairs although over the years I have found them to be very uncomfortable but most people are happy. Hoyts now sell alcohol and hot food such as pizza and chips. The pizza is ok, it just doesn't have much taste. Overall I think the food and drink pricing is very overpriced.

Cinema was ok, movie was great (Spiderman). The price of popcorn and drink was absolutely ridiculous. $29.70 for a large combo of carbonated water and stale popcorn. Yes stale popcorn. We didnt want to miss the movie and our kids were keen to eat it anyway. But what the hell is the go with the ridiculously overpriced food? It cost us over $120 just to take a family to the cinemas. $70 to $80 is too much but doable but $120... and only getting 2 combos... a joke to say the least.

The cinema complex is quite good with reasonable ticket prices, as with most cinemas, purchasing a drink, confectionary or any other item is expensive, but opposite lies a good Cafe Primo with reasonable prices. Screen sizes are good and the seating comfortable as well as reclining, parking is not generally an issue. My only complaint is the ticket/shop service tends to be too slow, but I would still consider going back and have, a definite recommend. Cheers.

Just watched the new Hunger Games .. Always love this cinema! I sit in the walker/wheelchair section and the view is great. (row B) Weeks ago my partner took me to the Elizabeth Cinema and wanted me to climb up the steps to a higher row. At the Salisbury Cinema I can climb up one or 2 rows safely but I prefer row B. The staff are amazing. ♿️, ♿ entrances and ♿ While cinema snacks are expensive, the kids love them.

Pretty disappointed tonight with the manager. A rare night out as a single mum without the kids and the movie I wanted to see happens to be a girls night out event. Website wasn't clear at all about this. Rock up to be told it will be 2 1/2 times more expensive. No other movie I would choose to see. Manager wouldn't help me out even after explaining my situation. Cinema not even sold out. Very disappointed, waste of a kid free night :(

Always have been good with the recliner chairs, sometimes don't get wiped down as well as they should though. However last movie session, toilets were filthy, skeleton staff, cinema was filthy dirty with several rows blocked off due to being dirty, although I ordered the tickets online last session there was not attendant checking tickets. So I just walked through and into the movie with no questions.

Wow! 5 stars all the way..this was like a gold class experience for only $10! Had a day out with my girls to see 'Girls Trip' and we were amazed at every chair being a reclyner - super comfy! The service at candy bar was exceptional, the girl who served us was so pleasant :) will definitely be going back again and again.Excellent value for money and worth the long 1 hour drive for us.

This cinema has truly come a long way. Its now providing an exceptional service to the northern suburbs! I'm impressed with the experience provided in all of the cinemas! The balance and shear amount of sessions put on for movies like avengers, is impressive! This cinema has earned its spot at the top! Previous review- 1 year ago: Love the new seats, good screens and fair pricing!

On the way to Hoyts at Salisbury maps took me a dumb way to get there but to get me home was fairly good since traffic was bad and I couldn't turn Left a few times like it told me and it adjusted to a reasonable route home. Tho it could do with showing the speed of the roads and how fast I'm going and when speed cameras are about. Just a few helpful things to make maps better.

Amazingly comfortable recliner seats recently installed, added to the cheap price of Hoyts these days and you've got yourself a real winner. Lets just hope the seats remain as clean and comfortable as time goes on, and that the locals continue to respect the place, as they've done a great job in upgrading in a less classy area to make for quite a nice movie going experience.

Good movie theatre: reclining seats, big screen, and did I mention great reclining seats with plenty of space? You almost feel at home except don't take off your shoes unless risking the ire of others with your smelly feet! They've also lowered the price to $10, $3.50 extra for reclining seats and it's kind of worth it. Now our favourite place to go to watch movies.

Previously pretty average. However since lowering prices ($10 for regular, $13.50 for Xtreme) and upgrading all cinemas with powered recliners it's a new favorite. What still sucks as with all cinemas is the outrageous pricing of food and drinks (however they now hold a liquor license). Example, $14.05 for a 600ml bottle of sprite and a small popcorn. Not cool.

IDK what the supplier has done to their drinks and lids, but when I order a drink and I go to take a drink and the entire lid constantly comes off, and ends up getting the drink all over me, definitely not the experience I expected. 100% lost our business when we can go to a cinema that has drink lids that stay on and do their job to not spill on the customer.

This place is very fun down and the screening rooms are tiny. They still charge exorbitant amounts for their food and drink and don't stock what they advertise on their display boards. The staff are very friendly and helpful and they fully clean each room between each showing. I think that it's time for HOYTS to give this place a full refurbishment

This is my local cinema. I have been going here for many years. They recently upgraded. Including motorized recliner seats with foot rests. The overall cleanliness has also improved. They no longer show 3D movies but they do show Xtreme screen for a few extra $$. But the screens are already big enough that Xtreme screen isn't really necessary.

I've enjoyed coming to Salisbury Hoyts for 20 years! I remember when they used to do the overnight triple feature. The recliner seats are super comfy and cinema is generally clean and tidy. Staff are friendly. The only improvements I could suggest would be a reno for the toilets and if they put in Lux like at TTP that would be amazing.

Que moved quickly, nice friendly staff. But let me tell you, what a Rip off. $126 for 2 adults and 2 children, couldn't even seat us all together so then had to buy 4 regular combos ( didn't even get a choctop ice cream or would've been hella more expensive). But that aside, was nice and clean. And the recliner chairs were comfortable.

Really like it pretty awesome place to be always wanted to work here too. They have the most amazing place look so peace and neat. The chairs was amazing could sleep. Everything was really good. The only thing I didn't like was someone sit on ypur chair even though they have their own chair. But other than that everything was perfect

Went here to watch the new Barbie movie. What an experience. Comfortable seating. Surround sound. Relaxed environment. I be going back for another movie. However I do think popcorn was way to salty. Paper straws, to thin, break of in your drink, making it hard to drink without spilling all over yourself. Hope they fix these issues.

The cinema was good but. Before we got into the movie we had put $10 in the vending machine and picked what we wanted but nothing came out so we asked an employee who got their manager. And the manager said it was not there problem. Which is why I did not give a better rating I mean they could have at least have us our money back!

Hopeless staff can’t seem to get menulog orders picked correctly for delivery this is the second or third time items are missing from delivery! Loyal customer going to be loyal somewhere else where hopefully they can get a delivery order correct. You would think it would not be hard to place three items for delivery in a bag

Was a nice and clean cinema. Staff rude. They have two lines, one for order and one for collection. Waited in the collection line for 20mim while they only serve the other line, even new people kept coming to the other line and getting served. I left and did a credit card charge back. Would never return and won't recommend.

We had cinema 7... Cinema was nice and clean and had no drama finding our allocated seats that were vacant. Unlike other times. .CHECK YOUR SEATS PEOPLE.! Love the recliners but thats nothing special, most cinemas are heading this way. We watched..."Weeping Woman". Loved the Annabelle connection. 8/10 ..just saying..☺

We were told the last two seats available were in the front row far left, when we were leaving after the movie we noticed that only 3/4 of the seats were occupied. As we are in our 60's we found, even though the seats recline, it wasn't a pleasant experience. Could you explain how the seats are allocated please.

$10 for a ticket is a good deal (about time you matched Reading Cinemas Elizabeth) But $8.50 for a large drink is a joke. Not only that, but the lack of pricing displayed on the large Candy Bar display boards is ridiculous. Seats were fine and screen size and audio was nice. Came to see La La Land. What a film.

Great cinema. Average sized but modern design and multiple screens. Good sized candy bar with the bonus of a few restaurants in the complex for a snack or meal before or after the film. Can be very busy due to his location so could be worthwhile booking in advance particularly if you want the reclining seats.

This cinema is the best I've ever been to. I found the prices cheap. Maybe not for everybody though. The seats were very comfortable and clean. I love the reclining feature too. The noise was a bit loud though but that's ok. I definitely recommend this cinema if your trying to find a nice comfortable cinema

ticket prices are great @$13 per adult, seats are comfortable and facilities were clean. unfortunately the price of drinks and popcorn is ridiculous- $28.10 for 2 drinks and a popcorn. I considered maltesers until I seen the $8 price attached. we will be back but I might sneak my own snacks in... shhhh...

The seats are nice and wide but otherwise really frustrating. It would be better if you could put your feet up without the seat going back. It means if you want to sit up you have no support behind you. There is no way to sit without your feet up because the seats are so high up and my feet just dangle.

Become a reward member with Hoyts, booked tickets & seats on line. Cinema was small, with recliner chairs, very comfortable, sound was good for movie. Just easy process to see a movie. Very clean, parking usually good but road works made it harder. They offered cheaper seating for over 60's

Clean and tidy. Quick service from friendly staff. Screen is crystal clear and the sound is brilliant. Only personal downside is that while the seats are comfy enough for what they are, they are not designed for vertically gifted 7 foot folks such as myself. Other than that.... Great place

Great place to go see a movie. Always have plenty of snacks & drinks to choose from. Plenty Toilets available. Only downside is its so popular when you go get your ticket its packed. So getting tickets online might prove quicker. But it is always great to recline back to wait your movie

Having joined the Hoyts club , we 3 seniors enjoyed the film "Then Came You" at discounted Seniors' prices. The scenery alone around Loch Lamond and the grand though well worn old castle was worth seeing and the story was refreshingly different. Very much one for us girls at heart.

i love the overhaul of the place. i feel like first class. before the seats and floor where a mess, spilt lemonade and crusty popcorn allover the place. now the feel of it is classy and for the cheap price of $10 for a ticket. one issue, the food is a little on the expensive side.

the first time I returned to this cinema since being a kid lastnight and WOW was I impressed! Amazing upgrade, the new recliners really made us feel gold class, they were so comfortable!!! Definitely would recommend. Now my favourite hoyts. Good work guys, place looks awesome!

Not going back in a hurry, a bit over priced. $7.20 for a basic choc top ice cream. Certainly changed my mind about buying one. I don't think I could afford to take my family as a ticket, med drink and med popcorn was $32. Used to be an affordable outing for the family …

Took a photo while watching the taylor swift movie to put on social media + location. I always do it. Anyway, staff came n told us we r recording and we r not allow to record. Your member accused us of something we didnt do. Definitely wont be attending that cinema again.

New reclining seats are amazing extremely comfortable. i would suggest bringing your own snacks, can also get a reasonably priced post mixed drink from subway just next door. Otherwise if you have recently sold your Kidney you might be able to get a small combo deal.

Very very comfortable. . The cinema has the best seating of any cinema I have ever experienced. . Seats were large and reclining with a footrest ant the theatre only had about 150 and was spacious and not cramped. . The sound and picture quality was great. .

It was nice! Had nice seats, very comfy, and they stream popular upcoming movies! The drink was nice and so was the choc-top ice cream. I only give it a four star because of the ads. I know ads are in every cinema, but they're still quite annoying at times.

Great cinema, good number of screens and I've found it to be well cleaned in my experience. I'm way north of Adelaide, and I come here instead of Elizabeth because I prefer it, even though it's a bit further. Lots of good places near by to get a bite to eat

Small but good theatres with most movies costing just $10. The "luxury" theatre is also nice, but costs $17. You may not be clearly forewarned that your chosen movie is ONLY available in the more expensive theatre, so check this first if on a tight budget.

Perfect customer service. Very understandable staffs. I booked my ticket on wrong date and it didn’t let me cancel and refund since I used gift card. It was a mess but they sorted it out in an amazing way. Very cool customer service …

Great chairs, sound and atmosphere etc.... but I left there angry that no one mentioned the ending was coming after the credits as I went to the toilet. I felt disappointed and ripped off after sitting there for over 2 hours so I wont be returning.

It was very nice to watch movie from a recliner seats. Only problem I faced was the sound level was very high, with the result I had to close my ears with fingers while watching the movie. Being a senior, no concession was given to me by Hoysts.

I don't usually give 5 stars but the service was good and staff friendly, the chairs/cinema was comfy and good, the movie was great .. i didn't buy anything but food and drink is usually expensive but always has been .. still highly recommended

Finished right now. $6 dollars that I ask them to send $6 to flood victims. Movie is good and some hilarious funny. I love it I give it ⭐ ⭐⭐⭐ and a half out of 5 stars. I was surprised that the yellow [OC] Open Captions on the movie screen.

I know I was there for a midnight session but that's no excuse for no air-conditioning. Given the 'leather' seats it became uncomfortable very quickly and didn't get any better. Understaffed and some of the slowest candy bar service ever.

Loved the recliner chairs , ticket prices a bit steep, and the canteen prices are way over the top. Take your own snacks and drinks. Just because they have a captive audience does not mean you over charge them . Great movie in 3D.

Absolutely loved it. The chairs were so comfortable and I didn't know they could recline back until my popcorn was leaning on the button haha. Staff were really friendly and the whole place was very clean, will definitely be back

The staff were very friendly, both at the candy/ticket bar & those waiting to clean when film finished. They had a good range of snacks/ merchandise & theatre clean with comfortable reclining chairs. Great price for tickets also!

Staff were friendly and helpful. It's still an expense night out. $11 for a beer, high $20 something for a medium popcorn and drink. All cinemas have leather, recliner seats, though, so the movie experience was comfortable.

The electric reclining seats must be the most comfortable around, with generous legroom that allows people to walk past even when the seat is reclined. This is a much welcomed refurbishment and makes it easy to recommend.

My first visit to the newly renovated cinemas at TTP.You can purchase tickets via self service machines ,online or helpful staff at the kiosk. The seats are all recliners and you can sit back ,relax and really enjoy your

Went there with my son. Jess provided amazing customer service. She was great to talk to and came out of her way to help my son after he fell over. She signed me up as a member and I got great discount. Would recommend.

My chair and the one next to it was not working so it did not recline. Bathroom hand driers were also not working with no alternative way to dry your hands. Not better than any other cinema and cost $16 per person.

Love this Hoyts cinema for their reclining chairs and massive screens, quality service from staff. Sometimes the sound in the cinemas are a little off, being too loud ect, but otherwise great place to see a movie

Great local cinema with good quality screens in each viewing room the seats are quite comfortable with the ability to recline the staff are quite friendly and cinemas are generally kept in a clean and tidy manner

Easy online booking. You can preorder food items and collect at candy bar. Recliner seats are comfortable and spacious. Good experience and cheap, worth the drive if you don’t want to pay a premium for tickets.

Love the set out, but with time and lots of use, the seats are quite worn and get quite uncomfortable. Also we paid for Xtreme, but the curtains never opened the full width. Will try a newer cinema next time.

Had to sit at the back and to the side as we were told all other seats were taken and when the movie had started all seats centre to screen were empty last time I go to Hoyts will just stay home and stream it

Service was pretty good, but the audio in the cinema was a little quiet and difficult to make it at times - in fairness, that could have been an issue with the movie, but it did affect the experience a bit.

I wasn't a fan of their new recliner chairs, they are fake leather and got really sticky really fast, they were also far from comfortable. The cinema was quite warm also. Otherwise it was a good experience.

My wife and I loved it. Saw a great movie. Tasty popcorn and a soft drink. What more could we want? All clean. Good layout. Ok for toilets. What more do you want from a cinema? Oh yeah, ALL seats recline!

Lovely, comfy, lay back seats. Nice and roomy. Coffee shop downstairs. Unfortunately the $52 price for 3 drink/popcorn combo's was a buzzkill though. I suggest you bring your own snacks if on a budget.

Had to arrive early so i can buy food only to miss 40mins of the film bec they took a long while to bring me my order. The counter kept on saying 3mins more but it went on and on. Terrible experience.

The new recliners are comfy. Still need the toilets upgraded. Candy bar is over priced. Free children should be allocated seats too instead of sitting on a lap or standing for the movie

Great cinema friendly efficient staff,large comfortable seat that incline large handrest with drink spot and room for your food,plenty of parking across the road wheel chair acces

My family and I loved it. The prices are OK. Food and drinks are a bit too expensive. The seating reclines, the sound quality is perfect. It's a must visit for the whole family.

The seats were to die for. They are sooo comfortable. The theatre is clean and when we were there not at all overcrowded, enjoyed the movie but no staff were really visible

Fun movie visit with the kids. My 7 year old always finds movies too loud so we bring ear protection, the 4 year old is fine. Nice cinema, clean and tidy. Staff were nice.

Service was nice, love the chairs. Toilets are not cleaned properly re the bowls have a build up of #%#! that happens not from todays deposits but old germs. Pretty gross.

We absolutely love going to the movies here! It's so convenient to get to, and the theater is always spotless and orderly. Plus, the reclining seats are so comfy.

The movie was great but charging $10.50 for a frozen drink is absolutely DISGUSTING! The price of popcorn is criminal too! HOYTS you need to stop being so GREEDY!

Saw John Wick 4, on Xtream Screen. Movie was good, cinema was clean, seats comfortable. Downsides - closed candy bar early and couldn't make use of free popcorn

Comfy seats in every cinema! My favourite cinema to go to in the area. It's generally quiet which means quite quick service. Staff have always been very friendly

Waiting, and still waiting while writing this review waiting for barbie to start. Technical difficulties with the sound. Not the first time this has happened.

My experience was great, staff was very polite and helpful. The seats were comfortable and clean. It made watching Avengers Endgame so much better to watch.

Booked our tickets through the app. Was easy to get our order started as we arrived so that there was less of a wait at the front counter. Awesome service

The girls behind the counter had no idea on what they were doing. We had cinema 3 and it smelt like a cat had sprayed on the seats. Absolutely disgusting

Always love going here two see a movie welcoming staff and really a great experience if u want to watch a movie i recamend this place truely

Seats were comfy as hell! Honestly had a great experience minus the price of popcorn & drinks... It's just getting ridiculous these days...

Love Hoyts cinemas and all the benefits of being a Hoyts plus member. Always friendly service. Easy to make bookings through the Hoyts app.

Gr8 cinema, heaps of room in the Xtreme screen cinema. Good value when you join the rewards programme for free, get a free popcorn refill

The choc tops got smaller also the extreme size popcorn isn't even enough for one person. I'm trying to carbo load over here …

Fairly quiet for a new screening of a movie, great food.. still fairly expensive although normal compared with normal movie prices

Has recliner seats. Some of the seats need replacing, but it’s clean and tidy. Staff are attentive with quick friendly service.

Very comfortable seats, they recline and are nice and wide. Not many staff around, kids could wonder into any film they wanted!