Even though it's a small library the people are friendly and helpful! My husband and I enjoy coming here! We select books from the teens and adult sections without any problems:) and if you need help, the workers don't mind answering questions! I give the ratings 5 stars!

Mrs Lorie saved my entire event. There was an issue that I could not control regarding some type of water damage so my event was going to be canceled, but Miss Laurie stayed on top of it and found another location in Jacksonville Florida. I

I love this library. The staff is always very helpful and knowledgeable. Books galore!! The only small complaint I would have is how loud it is. I've been in there a few times and was amazed that no one would tell these teenage kids to tone

The Highlands Library is a Special place. Not only can you read and check out books. You can check out movies, audio books and use their computers. The Staff has ALWAYS been very HELPFUL and Kind to me and that is so appreciated. They have

I visited this library often to use the Wi-Fi connection. The library was often raucously loud with patrons intentionally making distracting noises. I would have complained to the librarians, yet their -the library employees- demeanor was

I love this library. I ecspecially like the children's area and the staff in the children's area. There very friendly and helpful. When my son starts acting up and getting cranky they always try to make him laugh or give him a lollipop to

Just moved to Jacksonville and of course I wanted to take my children to the library. Worst experience ever here!!! The front desk workers looked and acted like they didn't want to be there, totally turned me off. I didn't have a library

The staff here have been very friendly and helpful. I never have to wait in line to return /check out or to use a computer. The staff is always very attentive and offer help without me even having to ask. Although it's a small library, I

It's interesting to see the negative reviews... I've never had anything but a positive experience with the staff here. If only for the staff, they get a 5. They're helpful and attentive. The building itself and the books leave much to be

I used to visit this library often as a kid, and I recently when back there to reminisce in a place I enjoyed much of my childhood. Anyway I walked in and it still looked very much the same(Old Falling apart). I proceeded to walk strait

This facility is in need of an upgrade. The last time that I was there ( about 1 year ago) There were electrical sockets hanging out of the wall, there was not enough desk space available, and like some of the others have posted, the

I use this library at least once a week mostly browsing the rows and rows of books looking for an author I have not read before that sounds interesting to me. I utilize the computers from time to time, if someone near me is having a

I find it very counter productive to the libraries mission to turn children away from a free publicly funded children’s event. I’m not sure not that helps the community to promote the love of our precious libraries to the younger

I bring my children here at least twice a month and have no complaints. The children's area has a great selection of books and the librarians that work there are extremely helpful. The expanded hours are also a huge plus.

Absolutely blown away by the kids section at this library. They have a great selection, activity tables, tons of kid friendly seating, and super helpful staff. I was so impressed. We can't wait to go back!

I was really expecting for a quiet place to study but there are people using their phones while someone is studying and no staff ever said something cause staff were talking too loud as well.

It a liberty. It’s loaded with books moving and computers. It almost always quiet. (I can’t say “always quiet” because I’m not always there.) The employees are always nice.

Friendly atmosphere, very helpful staff, and has lots of good books, movies, etc. I can always find what I am looking for. It is very clean too. I love the kids area!!!

Great place.perfect staff always polite exept i get on the computers and the kids near me are always pretty loud but other than that its a good chill spot

sadly this library is too loud and smells horrible. the staff is rude and when you ask them a question , they act like they have to actually do something.

Quiet place to study and read. Fave mask is required per the PSA. Sanitizer stations are present throughout the public areas. The employees are helpful

Kind compassionate staff willing to work with you with any need you have fulfilling obligation to make the local library a fun safe learning experience

Clean quiet spacious library with and entire kids section separate from adults. Self check kiosks make drop off and pick up awesomely easy

Clean, attentive and knowledgeable staff, wonderful environment to study, respectable patrons, excellent location with great hours.

Loging in with know waiting kept my check-up on pass searches fast a few minutes more I gather another product read . …

Amazing place I love it there I don't know what you all are talking about Amazing staff large variety of books there

It was nice on the inside was able to get on the computer and make copies all at once. Staff is very helpful.

I attended the Sheriff's Watch meeting at this location, and the meeting was very,very, very informative.

Great library the people are so friendly Mr David was amazing with the kids during the summer program

The lady who works in the kids section is very rude I don’t think that’s the job for her !!!!

Nice and cozy atmosphere for my kids and I to have quiet time to read and do homework.

Lack of charging outlets. Teenagers in the middle of day skipping school and sleeping

I grew up going to this library for years never had any issues great customer service

Nice and clean. Staff was very kind and helpful. Nice selection of books and movies

I love how calm it is and a lot of free space. It’s my happy place. …

Kids center was AMAZING. Loved it. My favorite Library by far.

Very nice and clean facility! The staff was very helpful!

Amazing kids area. It's large and creativity invoking

Very clean, professional staff and courteous.

Great! God bless you