Dropped off expensive SYNTHETIC Eurohunter ultra rug( and 3 other rugs ) to be mended- multiple little rips on the inside and some little snags, not rips, outside - approx 4 , maybe even 6 weeks ago. I have just picked up my rug. It has been mended on the outside with MASSIVE CANVAS patches!!!! You do NOT mend an expensive synthetic rug canvas!!!! It has also been stitched with ordinary cotten thread, not marine grade thread, which means every needle hole will LEAK. It is WORSE than it was when I left it there. I could have hand stitched it myself , I was happy to pay whatever it cost to be done properly, have now paid $50 to have it rendered absolutely useless. Not only does it look terrible but it will now LEAK around the canvas.Even the canvas patches were not done properly, they are not stitched close enough to the edge. I cannot even replace it with a new one as Euro hunter are having supply problems and can't replace until next February. I have had to waste hundreds of dollars buying other rugs in the meantime which are nowhere near as good, and will have to replace them again with good Eurohunter rugs next yr. I have now found some one who can repair it with synthetic and marine grade thread as should have been done to start with , and am STILL without my heavy winter rug in the meantime, due to the failure to communicate with me about the time it would take and my obviously unreasonable expectation that the job would be done to a professional standard....As well when I enquired about the time it was taking I was told the person who did the repairs only worked one day a week and was up to her neck in rugs. Well, don't take on more work until you can get to it ,or at least tell people before you take it on it will take over a month so they have the choice to go elsewhere. Owner extremely rude when I complained, no apology for further damaging my expensive rug while they incorrectly " repaired" it, no interest in learning how to do the service they offer properly...As well I had problems with feed delivery. 10 bales of hay dropped outside yard and 3 different ridiculous excuses given by the same person in one conversation as to why not stacked in shed as I was told would be when I ordered them . I suspect she just couldn't be bothered. PS owners response to my pointing out that the rug repairs were all done with the wrong thread and will now have more leaks than they started with, is to refuse me further service.Petty and spiteful attempt to cause me hardship in getting feed for my horse because I complained about them taking money for a service they don't do properly. Of course I had no intention of giving them any more of my hard earned money for poor quality services anyway, they have competition who do it way better, but she thinks she is making things hard for me . I could always get some one else to get stuff for me from there if I needed to , lol. Bless... She has returned the cost of the Euro hunter repair ,but not the other 3. This doesn't cover the cost of the ruined rug.Guess I will see her in small claims court.

Been shopping for dry cat food here for years. Staff always friendly and helpful. If they don't have a particular item in stock they are always happy to order it in and are excellent with staying in touch to update. I have been constantly amazed with how well they look after me/have never let me down.

Great selection of products for all sorts of animals, from the tiniest rodents to beasts of the fields. I especially like that they take the large 20kg bags of things you might not need huge amounts of and repackage them at a good price. I love my dog but she does not need a 20L bag of liver treats.

I would highly recommend Hooves Paws & Claws, the service is friendly and full of great advice. We have been going to this store for years purchasing Pellets for the chickens, sheep nuts, fly covers, Maleses and large round bales for the horses which Julie delivers.

Knowlegable and very friendly and helpful staff. Nearly always have what I need, and when they don’t, it’s supply chain issue, they take my details and call when stock is in, or recommend something comparable. Having the 2 stores is also very helpful. Thanks

The staff there are very friendly and helpful. The young lady that works there is extremely polite and helpful and although she is a slight build is always happy to lug 20 kg of kitty litter on her shoulder whilst I carry the other one.

Always helpful and knowledgable, very friendly service & good range of stock. I've been getting items for our rabbits & turtle from here for a few years, & now will be for our puppy …

I just recently visited and I love it!!!! Everything I need and want for all my four legged babies. Staff are great, willing to go above and beyond. Always shop here now. Thank you guys …

This is the place to go for all your fodder needs. Staff are fantastic and have all the answers will help you find everything you need. Have great Xmas trees in December as well.

A really good shop well priced and well stocked with fodder products and always helpful friendly service also if Julie hasn't got what you want she will try and get it for you

I like to support this nice, friendly, local place for looking after my animals' needs. They have everything I ever need to get, and I don't have to drive far to get it.

The customer service here is great. If they don't have what you want they will order it in. Good prices. Very helpful staff who know their products. Love this place.

Good variety of different animal products great location can take dog in with you if friendly ofcourse and workers are friendly and informative …

Julie and the team are always extremely helpful and friendly. It's always well stocked, and they give great advice on what I'm looking for.

Had a good range at decent prices. Weren't interested I ordering the item I wanted as they had a similar product (that I don't like).

Great folk who work and provide good products and knowledge of their stock. Highly recommend pet laundry service is brilliant too !

The best of the best!!!!highly recommended, always there for you, very knowledgeable. Thank you guys ! You are the best always!!!!

Knowledgeable people and extremely friendly great range for every type of pet been going there for years and still will

These guys are really helpful. You let them know what you need and they will go looking to see if they can source it.

Extremely friendly, helpful and excellent service. Been a happy client for many many year's and worth my travel..

I love going to hooves paws claws for my animal food ,also nice atmosphere every time I go there I feel welcomed

Great place! There’s wide range of product for chickens. Attention was excellent, we will definitely come back !

Im new to owning a rabbit and they helped me with my purchases without trying to sell me items I didn't need

Great place to get many different pet foods, stocking large bags of feed at great prices and helpful staff

The service, help and advice is excellent, Julie and team go above and beyond to assist when ever possible

Excellent customer service, great choice of products and reasonable prices. Can't recommend them enough!

Very helpful,Friendly staff great help and know their stuff and helped me with my first pony ever Solly.

Great feed and supply shop, always plenty of bird supplies plus some other necessities. Friendly staff

Great range and fair pricing. Service was good and I got everything I needed for my backyard chooks.

All the stuff I need for my guinea pigs is really cheap and good quality. Good, friendly service.

Polite staff, helpful even when they had run out of stock . Recommended supplier.

Good prices, sell the excellent Big Dog food range, friendly, down to earth

Great place for all your stock feed and pet supplies. Very helpful staff.

Close by, allways willing to help out vast range of stock, friendly staff

Great friendly service from warm lovely people. Top service. Top people.

Huge range, great prices, friendly staff. Great place for pet supplies.

Great small local business with friendly people always on hand to help

I love this place. Great service great prices.. they know their stuff

Great range, super helpful service. Not sure what else you'd want!

Love this place, friendly, always got what I want, good prices

Lovely helpful staff , good prices and good range of products.

Great fodder store and range of products. Lovely people too !

Great range and lovely people who are always willing to help.

Best prices, staff, and supplies for your favourite animals.

Great fodder store. Friendly staff and always well stocked.

A great range of products and friendly, knowledgeable staff

Great range of products at good prices staff very friendly

Awesome place, friendly staff great selection of products

Ladies there always friendly and extremely helpful …

Great service. Very friendly staff. Highly recommended.

Says Hooves but didn’t stock horse shampoo …

Friendly and helpful with great range of products

Great range of products and very helpful staff

Staff are lovely, have lots of products.

All good. Staff friendly and competent.

Nice shop well stocked and good prices

Great products. Very friendly staff

Friendly service, good range

Great products great staff

Great staff, good range.