worst experience in customer service ever. this use to be my go to store and it seems like the management has changed. lady named venicia was very rude to me and my husband, horrible attitude, unprovoked. seemed racially motivated. i will not be returning, this is outrageous!!! hire professionals

My 5 year.old rat terrier was so happy and in love with the care the groomers gave him he went in shaking and scared and came out happy and active they said Tobey loved his bath and spritz definitely will be a life long customer they have the best prices in town and are in point with there care

I go here to get my for babies their food. And also tempted to buy all the betta fish that they have. I love those little guys. And my vet is right around the corner so it makes it easy to stop here. And I like shopping so what a better experience to be able to take my dog with me

This place is a night mare for Bettas... only here you can see fish in moldy water. If you gonna buy a fish here be sure to have an antibiotic on hands! I rescued one betta a week ago, and other one just yesterday in this place... looks like no body care of them.

I just wanna give a shout out to Marissa one of the best dog trainers she was absolutely amazing with my little man Max. She is very knowledgeable about potty training, puppy biting and Best food meals! Very humble sweet girl! See you in intermediate! Very soon.

Employees are polite and welcoming. They now have plenty of carts to use. Shelves aren't full, but that is currently not their fault, I don't think. The cargo ships are still having issues getting into port since pandemic began. I found my experience pleasant.

I always come to this store and the customer service is always great. However, today when I asked a question I didn’t appreciate the attitude from a female employee. I was hoping to get my daughter a pet and was told that after 8:30 pm they

There super expensive, the rewards are phony and are no help. At times some workers are not welcoming, only to random customers. There pet salon is cool and great with my dog. I have no choice, to purchase my dogs dry food and snacks There

The location on Curtner at The Plant is my favorite. Great service every time. I purchase items for the nearby shelter animals and they go out of their way to help me find special items for all the animals. I have dealt with the managers

Took my dog this morning for a grooming and they gave me my dog back. She would not be able to open her eyes. We went back and they staff just said it was allergies. They had an attitude with us. We ended up making a appointment with the

The store is nicely kept, the greeter at the cashier desk was friendly and nice but unfortunately the staff member at the fish department was not so friendly and did not once asked if I needed any help. I was looking to buy some fish but

We always choose the Almaden Petsmart, this time they didn’t have an open appointment and we had to take Teddy to this location, his groomer was Erika and she did a really awful job on my puppy, when They gave us our puppy he was wet and

The staff was polite, present, and helpful. I find that sometimes in a "warehouse" style department store, the employees are hard to locate ( or the more embarrassing debacle of mistaking a fellow patron for a staffer cuz of the similar

The 5'1 tall Hispanic worker who greets people thought it would be nicer to call me "ma'am" when I told him he doesn't have to call me "sir" all because I asked him how he was. I ffrom now on won't be personable with your staff. Thanks

Always bring my fur baby here for grooming & he comes home looking so happy n handsome!! Also smells good and his fur stays soft for 1 whole week!! I don’t know what they use, but I love it!

People are very helpful. They will ask you if they can help you find anything when you walk in the door. Thank you people of PetSmart, you show me that couster service is not dead.

I have the cutest dog but she doesn't like to be groomed. Andrew was very considerate and tolerate of my dog. Very professional and her hair was softer than if I were to wash her.

Our blind rescue Yorkie was just rejected from grooming for possibly being agitated during grooming. She has been there 10+ times in the past with minimal problems. Not happy.

I had my dogs groomed twice there Each time they come back with a big cut on my dog skin and a useless apology Most cuts are in very sensitive areas

I received some good suggestions from the staff about fish. I didn’t buy fish today since my fish tank is not ready according to the staff

I had great experiences here bringing my puppy in for training classes. This petsmart location is also my go to for grooming.

I was there for my beloved fur baby for Pet Hospital. Quite busy so you would have to call before dropping by.

Needs more deals for the people with pets... strange staff, but lots to offer... stock low, could be better...

I seem to always come away with what I went there to get. Wish the staff were knowledgeable about kitty food.

I like this location. Very friendly, helpful and down to earth staff. Please adopt and spay and neuter!

Nice customer service. Could use some other pet food options other than that..no complaints at all

Great service and super friendly employees. The groomers also did a great job with my dog.

Got my son (bearded dragon) here 5 years ago. He’s still live and well

Overall grateful with the team for being so helpful.

Good place n good customer service