I'm really impressed with Trek Bicycle's customer service. They went above and beyond to assist me with something so minor, and it truly reflects their commitment to customer satisfaction. It's refreshing to see a company that values every customer's experience, no matter how small the issue may be. Trek Bicycle's dedication to exceptional service aligns perfectly with my forward-thinking approach, and I appreciate their efforts in ensuring everything is sorted out smoothly.

Trek Bicycle Store JHB, your staff are always friendly, extremely helpful and knowledgeable. I had my bike set up with done with Chante, what a difference it has made. Before it felt like the bike was in control, now it feels like I am in control of the bike. Thank you again to everyone at Trek Store JHB you guys are awesome!!!

Great service. Friendly staff. Nice store layout. I was able to test ride several bike options i was looking at. Also a great range of riding shoes. Costing on bikes was slightly more than some competitors selling the same brand. Costing on riding shoes was slightly less than competition. Overall a good experience thanks guys.

Welcomed as soon as I entered and the staff gathered why I was there up front. Helpful, knowledgeable, friendly. Excellent shop and staff. Great range of Trek bikes and accessories for multiple wallets. Thanks for taking care of me and my new ride.

Took my Madone is for a build with SRAM Red. Hosea done rhe upgrade and was very skilled, professional and friendly. Thank you Hosea, Erin,James and Chante will definitely recommend you guys!

The best Trek team in Gauteng indisputably so. I am coming back to buy my gravel bike. Thanks James, Godfrey, Kevin and team for assisting me in purchasing my bike …

Big thanks to Godfrey for his wonderful support getting my most-wanted Bike! Highly recommended! The team in Joburg is just awesome! Best Trek experience I have so far!

The guys are incredibly helpful, I came out feeling like a pro-biker already. Love love love everything about this shop and the experience it come with, 5 star for me.

Exceptional service at Trek Cycle shop! The staff's friendliness and expertise made my bike purchase and setup seamless. Grateful for their outstanding service!

Excellent service from Ehren and James, they go the extra mile for there customers. Highly recommend this bicycle shop. Many thanks guys for sorting my E-Bike

The definition of customer service is the Fourways Trek family. You guys go beyond and above for your customers and have you deliver consistently. Thank you

Godfrey, Chante, Hosea. Always looking after me when I need it most. Quick and efficient. Highly recommend to those who look for quality service.

Ehren is passionate about the sport, understands the mechanics of bikes and a great salesperson! I would recommend Trek and Ehren to anyone.

What an awesome experience dealing with Trek, no mess no fuss attitude, with a customer centric attitude. Thank you for the great service.

I really had an excellent service from staff at Trek Fourways/Johannesburg. Definitely will recommend the store to my friends.

Great service from Ehren and the team at Trek. Friendly helpful staff, attention to detail and service feedback was good.

Big thank you for all the help and amazing service with my warranty claim and swapping out my frame …

Huge thanks to James and the team. Great service , efficient and super friendly. Will Bev back soon.

James is an exceptional manager and I would recommend their services to any of my bicycle buddies.

Service is amazing and shop is fully stocked. Would highly recommend the guys. Speak to James

Store is clean and personal is very helpful and friendly. Staff have good are knowledgeable.

Great service and always a pleasure visiting everyone at the shop. Keep up the good work.

Very friendly and knowledgeable staff in a super modern shop . Definitely worth a visit !

Awesome service. What I appreciate is that they meet you at your level of cycling

Great variety of products and very welcoming staff. Great bikes of course.

Brilliant Knowledgable and Helpful Team, always a pleasure to do business

Every interaction with the team was super! Great guys and gals!

Welcome to Trek ... That's what it definitely felt like …

Excellent service and super friendly staff Loads of fun stuff

Great store layout, beautiful set-up and excellent service!

Awesome store. Spacious and amazing and friendly service.

This shop is awesome and the Trek Team are super helpful.

Great shop with some really cool people working there

Thank you so much! Brilliant team! Kudos …

Awesome shop, helpful and knowledgeable staff

Friendly staff and service is impeccable!

Helped my kid! Super happy. Thank you

Its awesome and the service is great

Fantastic service Highly recomended

Absolutely wonderful experience

This is a Professional outfit.

Awesome service. Will be back

Awesome product and service!

Godfrey was very helpful

Great service.

Great sevice

Best place

Champions

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