1300 FINDLEAK Gas & Water Leak Detection

262 reviews

U6/28-30 Olive Grove, Parkdale VIC 3195, Australia

1300findleak.com.au

About

1300 FINDLEAK Gas & Water Leak Detection is a Plumber located at U6/28-30 Olive Grove, Parkdale VIC 3195, Australia. It has received 262 reviews with an average rating of 4.7 stars.

Photos

Hours

Monday7AM-11PM
Tuesday7AM-11PM
Wednesday7AM-11PM
Thursday7AM-11PM
Friday7AM-11PM
Saturday7AM-11PM
Sunday7AM-11PM

F.A.Q

Frequently Asked Questions

  • The address of 1300 FINDLEAK Gas & Water Leak Detection: U6/28-30 Olive Grove, Parkdale VIC 3195, Australia

  • 1300 FINDLEAK Gas & Water Leak Detection has 4.7 stars from 262 reviews

  • Plumber

  • "On Wed 27 Sept, after much frustration that none of the local Bendigo plumbers could ever identify the reason why just the middle section of my paved area running along my house wall was always damp"

    "Hired them for a leak detection at my property (via my plumber) and was unable to find leaks within my property"

    "I used their services for leak detection, they charge me for an incorrect detection, did not share any report with me and forced me to use their plumber"

    "The shirt says they find leaks that plumbers can't find"

    "Early this year, Oliver came to our new townhouse for the first time and identified the problems which others couldn't find for over 4 months"

Reviews

  • Maria Nasi

On Wed 27 Sept, after much frustration that none of the local Bendigo plumbers could ever identify the reason why just the middle section of my paved area running along my house wall was always damp. I had tried all the usual things to try to help identify the cause ie dye in the water; reading the water meter Fri night before the weekend away, only to return Sun night to find the meter reading was unchanged. The sewerage system had been checked. One plumber had tentatively suggested it might be ground water, but never advanced anything further like: how you assess this possibility . So l went back to FINDLEAK - a metro based service which l'd had here once before to solve a leaking ensuite ceiling that again, none of the local plumbers could identify. On that occasion it took Oliver 90 minutes to resolve, take photos and produce a written report with recommendations on suitable repairs. Solved! This time Rehara from FINDLEAK arrived , spent time checking everything all the local plumbers had checked, using his specialised equipment which none of the local plumbers seem to have. Ruled out anything to do with the house . Identified that it was indeed ground water, provided photos , wrote a report, did a diagram about where the underground ag pipes should be laid to collect the ground water and redirect into stormwater pipes and gotten rid of. The service was professional, no time wasted, he was diligent and covered every possibility in his investigations. Courteous and friendly. Again for the second time in my life, l could not more highly recommend FINDLEAK to friends family neighbours and the community generally! TOP MARKS and thankyou Rehara.

  • Billy Shahab

Hired them for a leak detection at my property (via my plumber) and was unable to find leaks within my property. First attendance was pinpointing on a location under a yucca tree based on their nitrogen test finding, i spent money on a plumber to dig up the tree and found no leak. Then requested a 2nd attendance only for the specialist to point to another area under my verandah complete opposite to the initial finding. At this point you should question their method of using Nitrogen gas and sensor if they were unable to find anything, why was it that I was required to pay full price with no specific finding of any leaks with various results between the 1st and 2nd attendance? Totally would not recommend. When their job to find a leak (hence their name) but asking for someone to pay full price when there isn't really conclusive results is just non-sense. Nearly all negative reviews below come with a response from the owner saying that its coming from a competitors' client. But i can assure you the invoice that i received contains the same ABN and company logo. Negative reviews on google maps always responded with "sorry we cannot find you on our database/we take defamation seriously" however: I have also checked the ABN on the invoice is the same. I have also tried calling your number and mentioned this but never received a callback. I have sent an email to them but they went completely silent.

  • Arash Niavarani

I used their services for leak detection, they charge me for an incorrect detection, did not share any report with me and forced me to use their plumber. I paid their plumber, and obviously the issue was not fixed. I was in contact for more than 6 months with them, but they did not fix the issue. In the last text, for a roof leakage, the owner mentioned it was bacuse of Non-compliant slab and maybe earthquke. Can you believe that? Never use them at all for any services as they will rip you off. After receiving their reply to my review: I wish you mentioned about why you did not share the report and the photos with me, why you forced me to use your plumbers only, why I should pay you for your leak detection service with your guarantee, if I should pay various plumbers to do a trial and error, why you did not come back to fix the issues, and why you did not respond my text messages and phone calls. This is the point, why your potential clients who are reading this review should use your service if you take no responsibility of yoru serviice and your affiliate plumbers.

  • Matty Rochman

The shirt says they find leaks that plumbers can't find... and thats absolutely true. After about 6 or 7 different leaks in a newly purchased house were detected and fixed by a mix of myself and plumbers over 4 months, we still had two stubborn leaks that only showed themselves after 4 hours of heavy rain. I ran out of possible sources for the leak that made sense. The guys showed up quickly and early, had great equipment including dyes and thermal cameras and within a reasonable time, solved both mysteries. And they were tough. I did heaps of hose testing myself and couldn't get water through but these guys could explain the flow of water and reproduce the leak within minutes , demonstrating they cracked the code and it was not where I or other plumbers expected it to be. Very very fairly priced and they have expensive equipment as well as working in pairs. Very highly recommended if you have stubborn leaks that need some great "detectives". Bit of an art and science to this.

  • Massomeh Mirshokraie (Rose)

Early this year, Oliver came to our new townhouse for the first time and identified the problems which others couldn't find for over 4 months. At that time, we were under lots of stress, but Oliver answered all of our questions and provided invaluable advice. He promptly connected us with skilled plumbers to fix the piping and thereby dampness issues. We were so impressed! Oliver was so friendly, extremely knowledgeable and professional. After following his advice for 3 months, we saw real and positive changes. Recently, we invited him for the second visit and he provided guidance on how to enhance the water system of our property, which ultimately brought us greater pease of mind! We highly recommend this company and services. Thank you!

  • Melissa Visser

I cannot speak more highly of this company. Our near new townhouse has had water leaks for nearly two years, and our builders have not been able to identify the sources. This has caused a lot of stress every time it has rained. Daniel from 1300 FINDLEAK was incredible. He identified two leak sources, and several potential future sources to rectified. He was so friendly and professional, and was extremely knowledgeable. I did not realise the level of specialised knowledge required in this area to do a great job, but we were so impressed. The admin team were also amazing. Huge peace of mind, very reasonable up front costs. We wish we would've not waited for our builders and engaged this company earlier. Thank you so much!!!

  • Sally Jandric

He arrived early and was good with letting me know there was no water located in some of the areas I showed him, but he put the camera away too soon as there were a few other areas I wanted checked. Also in the report it says no leaks/water found when there was water in the roof upstairs. I sent them an email asking to amend the report as my plumber is waiting for the report. I called a few times and text with no response or update. He did a temporary fix near the flu which I appreciated. Also trying to see the photos posted I found extremely difficult. I felt the Invoice was a bit heavy : Debt Recovery Costs and the Disclaimer made me feel dishonest, I feel it doesn't need to be that heavy.

  • Hezi Leibovich

Highly Recommend this company and service. To start, the website was informative, it was really easy to book through their calendar system and they had plenty of appointments that give customers flexibility with their time. Michael the technician showed up exactly on time and even communicated on his way to the house to keep me updated. He was very knowledgeable and had some cool equipment, a thermal imaging camera and a digital moisture tester to go through the entire house and give peace of mind. He was very knowledgeable and provided great advice while at the house and then on a thorough report that included photos too. Fantastic, professional service overall. Thank you

  • Georgina Tilleyshort

I engaged with 1300 Find Leak when I had a roof leak. The technician was professional and found the leak but it then took a week and a half to receive the written information of where the leak was to pass to a tradesperson to fix and when I received it the photos sent were of another property. It’s two weeks since the visit tomorrow and I still don’t have the correct photos and I still don’t have the referral from them of who could fix it which was promised at the appointment. When I followed up with their team they weren’t apologetic at all. Wouldn’t recommend.

  • Stuart Dawson

Our plumber recommended leak detection and thermal imaging before any repair and regrouting was done, to make sure there were no under surface leaks. Daniel was very professional, explained eevrything, talked me through what he was doing and how it worked, and sent a summary report the next day with photos on Google photos (which took me a while to figure out how to download!). But we are now reassured that there are no invisible leaks or wall seepage, and we know what and where repairs need to be done to fix it properly. Well worth it for that reassurance.

  • John Ioannou

This is a good review, I had a problem with a leak and called another leak detection expert….well wrong move pinpointed a spot near the pool under concrete so I hired a demo saw and Broke up the slab and dug it up: No leak, well what do I do now? I found 1300 FINDLEAK spoke to Michael and he assured me he would find it. He did. It took him half an hour to find. The leak was on the other side of the house, he dug it up and there it was. Very professional young man. I will recommend him and his company to anyone Five Stars thanks mate

  • Alfonso Medina

I've had an excellent experience with 1300 Findleak. First I made an enquiry through their website, over a weekend, and they called me first thing Monday. They explained their services and costs for a visit. I received other quotes but decided to go ahead with them. On the day, they showed up on time. Detected the source of the leak in our bedroom with their infra-red system, coming from the roof. Went onto the roof and sealed the spot. All within an hour. Recommend to anyone.

  • S Coia

Excellent experience with Findleak. The booking process was fast and easy (via website), with emails reminding and confirming the appointment with clear costings. Rehara was our technician (and he is lovely!). Prompt, professional, friendly and thorough. The review of our leak was done comprehensively and with detail (whilst answering my many questions!) :p The report and invoice was provided very promptly and with detail. I would definitely use this business again.

  • Jillian Eaton

So happy with the service provided. Reed attended my property, he was professional with excellent communication skills and such an nice person. Tests were carried out for leaks and moisture detection as well as checking the roof. I was reassured of the findings for which I was extremely anxious about prior to inspection. Great result achieved. I would most definitely recommend your company to anyone wanting excellent service at a great price. One happy customer!

  • William Lay

Michael is an absolute legend at finding leaks. I've already used his services for several properties and he always finds exactly where the water is coming from. Leaks that not even my builder, plumber or roofer could figure out. He is very responsive, has excellent communication and is such a great guy to deal with. He just shows up on time and gets the job done. I can't recommend him enough even my builder and property manager use his services now.

  • Steven H

Company is responsive , nice guy that showed up however a waste of $360. I have a leaking tiled roof, the conclusion after he got in the roof was advising me it was coming from an area which I already knew which I pointed out at the start. It was not pinpointed to a specific cause as I had hoped for . Conclusion was to call a roof plumber to lift and look under some tiles in the location which again I already knew -waste of time and money.

  • Sandra Masel

I was very impressed with the determination to find the cause of my problem. I found Re very courteous with a rare understanding of my age and the difficulties I am having in trying to cope. I am also very grateful that he found another problem and now that can be attended to before there is major damage. your company is very fortunate to have this man in your employ and I send him my thanjs and warmest good wishes for his future

  • Carey Richards

1300Leak were very professional and communicated via email and phone call promptly Service man was exceptional and thorough Went through every step to decipher the problem Discovered leak in my liner and procedure to fix implemented Great success thus far and very happy with the result And much better competitive rates of service big tick ✅ If need arise again no hesitation in contacting them

  • David C

I called to see if they could detect a complex leak issue in the ceiling. He so kindly and honestly gave me advice that we didn’t need his services and a plumber could do it. I asked him to recommend a plumber who he offered to call. He called him and explained the issue. I was very impressed with how friendly and helpful and kind he was. I strongly recommend this company.

  • Thi Nguyen

One of my friends recommended 1300FINDLEAK as she was happy with their service. I called the office and Nathan was sent to my property. He was on time and found the leak quicky and sent me a video with the report in details. Very impressed with their services and skills. Many thanks for the customer service person and Nathan . I highly recommend 1300FINDLEAK to everyone.

  • Timothy Hede

Job well done!! Mason was determined to find the source of a leaking water pipe. He used the necessary equipment to locate it in a difficult to get at spot inside a concrete slab. Mason then arranged for a plumber to immediately come and repair the pipe. He project managed the job from start to finish. So if you have a leaking pipe don’t go past these guys.

  • Christine Parker

Rehara came out to inspect our leaking en-suite shower, he was fabulous. He let me watch as he looked for the issue and explained in detail what he found and how to fix it. Professional polite informative and answered all of my questions. Very happy with the service we received today, highly recommend Leak Detector if you have an issue with water leaking

  • Steven Qiu

I was impressed by the advanced knowledge, tools and equipment Rehara used to identify the issues, he was excellent. It was evident that he was well-prepared and equipped for the job. If you're in need of a skilled and trustworthy business to identify leaks, look no further. They are a prime example of exceptional service and professionalism.

  • Selena

Very professional and fast! Well-priced for such high quality work. Rehara was great and found the problem which others weren’t able to find for over 5 months. The online booking system is very easy to use and prices are upfront. My only regret is not calling them sooner! Thanks for your work, I would highly recommend 1300 FINDLEAK to anyone

  • James

My Aunty had these guys around last week and the man was incredibly rude and was clearly just there for the money. He could not find the leak and still charged her full price. Very upsetting that someone would treat an elderly lady like this. We called a different company out and they found the leak almost immediately and they were cheaper!!

  • Stacey Ness

Roof Leak - Water damage inside. Highly recommended this group of professionals. Mason was fabulous! In an hour he found our leaks. Took photo's, showed me the infra red water moisture pictures and recommended another professional to rectify the problem. Lack of caulking on a new build on the the second level. Gold star service

  • Julie Cowley

Oliver was really on the mark with our leak issue. We had updates on his time Of arrival, he had looked up the property online before arriving which impressed us as he had a little knowledge of age of house etc. We were really grateful for his knowledge and ability to show us the issue . Highly recommend !

  • Bill Papadopoulos

We had a pre purchase inspection completed. The service was amazing, communication was clear and concise. Report was detailed and comprehensive and follow up questions were answered in a timely manner with detailed responses. Can rest easy that we know exactly what we are buying. Perfect service

  • Kay

I was very happy with the service received from Daniel. He was extremely professional, respectful and courteous; He answered all my questions and completed the thermal imaging of my property in good time. Very happy indeed with the service provided by 1300 Findleak Leak Detection Melbourne

  • Michael Cottrell

Great service. Nathan was extremely thorough locating a leak under the edge of a driveway that was not found by another company. Experience shows that he knew what he was doing. I have no hesitation in recommending and using Findleak again. Great job at a realistic price.

  • Evelyn Blake

Daniel came to my house on Wednesday. He was very efficient, very professional and explained everything to me. The service was great and I’d definitely recommend this company for service, efficiency and customer satisfaction. Daniel was absolutely great. Thank you.

  • Steven

Really good service from booking, to confirmation, reminders and the actual inspection and report. They have the appropriate tools for the job and knowledgeable. My report came within a couple hours of inspection which is great. Well recommended.

  • Rachel Westaway

Such a professional service and very grateful to Ree for his efficiency and professionalism! Extraordinary to be able to get an appointment within 12 hours, given an exact time for the appointment not a 5 hour window, turned up early with a

  • Leah Joyce

We had a very positive experience with this company! Michael come out to do multiple leak detection tests in our new home this morning. He was on time, professional and very friendly! He was very thorough and explained everything to me in a

  • Nick Menicucci

Nathan was extremely professional and thorough. He did a thorough water ingress investigation and was happy to explain his method and show me the methodical progress throughout the visit. He then wrote a comprehensive and useful report with

  • LYNXstars

I’ve been plumbing for a long time and couldn’t find a good leak detector. My previous detectors were unreliable and 9/10 times did not find the leak. Once I started using findleak I’ve been stress free did not have to call twice to ask if

  • Kevin Steele

This is a fantastic company! After months and months of failed efforts by others and serious damage to my ceiling, 1-300-FINDLEAK managed to identify my issue within 30 minutes. Oliver was professional, very service-oriented and thorough.

  • Adam Shepherd

Outstanding service. A very articulate and knowledgeable technician arrived on time; identified the problem and suggested some solutions. It was a great relief to be able to understand the cause of our problem and what we can do to fix it.

  • Athid Robert

We used to find a leak to locate a leaking gas pipe at a townhouse in port Melbourne. The team was quick to respond and found the leak within the hour they have special tools that normal plumbers don't keep. very happy with the service

  • SKJA

Good experience from start to finish. I submitted a quote request form indicating I had questions and got a call back from Oliver within a couple of hours and he explained the process to me. Michael and team were exactly on time and

  • Andy Oh

We have recently started using these guys and have found the whole process so easy. Generally can get a same day appointment. Booking is easy and the techs are on time, professional and keep you informed. Very Highly recommended.

  • Caroline Hosseini

Michael was very professional and caring to our situation. We went through multiple other plumbers they were unable to rectify the issues however Michael found the problems quickly and was very caring. I highly recommend him.

  • hughbert alexander

They found the 'spot' where the leak was, we dug down about 900mm and then had to dig along the pipe about 400mm but found the hole in the pipe. This would have been a much larger job without find a leak. Thanks Hughbert

  • David Rose'Meyer

Thanks to Oliver for locating a leak in my bathroom. This problem looked likely to be very expensive project during renovations in preparation for sale but he was able to put me at ease with minimal cost for repairs!

  • Alexander Kornaczewski

The person the business sent Daniel, was very responsive to any queries and shared his thoughts about issues helpfully. He went about his work very competently and diligently. I have no problems in recommending him.

  • Tracey Mowat

These guys were amazing they were on time and found my issue really quick I would recommend them for sure, the gentleman that came out to see me was amazing very friendly and went through everything with me

  • Sam Belleli

Very helpful, pinpointed the source of the leak. Supplied an immediate temporary fix, suggested long term repair and even created great access to the area for a new lumber to attend. Highly recommended!

  • David Cherry

Very professional service. They found the leak in my apartment wall without a problem, and provided a report which I have forwarded to my builder. A little pricey, but I would recommend them to others.

  • Claire Jenkins

Couldn’t recommend James highly enough. Professional and thorough, found the leak in our pool and repaired it on the spot. Very happy and would use again if needed (hopefully we don’t though!).

  • Christopher Christian

Very very unprofessional service, charge fortune and not able to find leaks in pool, asking money in advance for the fault which never occured. Stay away from this company and save money.

  • metod mohar

THEY ARE A GREAT BUNCH TO DEAL WITH, THE TECH THAT CAME OUT A REAL GENTLEMAN AND HE FOUND THE DIFFICULT WATER LEAK UNDER CONCRETE HIGHLY RECOMENDED COMPANY KEEP UP THE GREAT WORK

  • Jason Williams

We called FindLeak to find and locate a very difficult leak, of which they found. What a great experience, from time of booking to action on site. I highly recommend FindLeak.

  • Dina Lofty

Highly recommend using 1300FINDLEAK for their professionalism, industry expertise, affordability, punctual timing efficient business services and most of all dedicated staff.

  • Phillip Ebrall

Highly recommended for the quality of service and their technical standard of excellence. We had our pool checked for leaks and are satisfied with the outcome and findings.

  • Roger Page

James was early (rang to check), efficient and professional. Completed the job (pool leak) with a minimum of fuss at a good price. Very happy to use them again

  • Stephen Davies

Highly recommended. The FindLeak plumber quickly identified the sources of the leaks and explained what needed to be done to fix them. Thank you, Nathan.

  • Ran Bi

Thanks Team! Really responsible and patient. Thanks Daniel and your team for all the service! Leaking point is under the concrete deeper as a 1.3 meter.

  • James Krousorati

Very happy customers here in Templestowe. Plumbers could not locate leak, but Rehara was able to and was incredibly friendly. Great price and service.

  • Shane Balfoort

Took three attempts to find all the leaks but they were persistent, found them all and did a great job. They provided execellent customer service too.

  • Tania Strazan

Findleak did a great job of trying to locate a leak. I would recommend their services.

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