AT&T Store

276 reviews

4727 Medical Dr #101, San Antonio, TX 78229

www.att.com

+12105911661

About

AT&T Store is a Cell phone store located at 4727 Medical Dr #101, San Antonio, TX 78229. It has received 276 reviews with an average rating of 4.1 stars.

Photos

Hours

Monday10AM-8PM
Tuesday10AM-8PM
Wednesday10AM-8PM
Thursday12-6PM
Friday10AM-8PM
Saturday10AM-8PM
Sunday10AM-8PM

F.A.Q

Frequently Asked Questions

  • The address of AT&T Store: 4727 Medical Dr #101, San Antonio, TX 78229

  • AT&T Store has 4.1 stars from 276 reviews

  • Cell phone store

  • "I went to the store in the Huebner Oaks plaza and the people there were extremely rude and were too busy playing on their phones to assist me"

    "This AT&T store has the best representatives ever, especially the manager Iris, she went far and beyond to make sure all my problems were resolved and did so in the most profesional and helpful manner"

    "I had a great experience at this location! The manager Iris was very professional and her employees were extremely knowledgeable"

    "I upgraded to a new iPhone"

    "I ordered my iPhone 14 pro max at this store and it was out of stock so it was pre ordered online and the cashier didn’t add my apartment number and my iPhone is at fedex but they can’t drop it off to me cause no apartment number"

Reviews

  • Jacquie Elysia

I went to the store in the Huebner Oaks plaza and the people there were extremely rude and were too busy playing on their phones to assist me. I left and went to this store on Medical Drive and it was like night and day! The service was amazing and delivered with nothing but smiles! This will definitely be my new go-to store!!!

  • Juan rincon

This AT&T store has the best representatives ever, especially the manager Iris, she went far and beyond to make sure all my problems were resolved and did so in the most profesional and helpful manner. Whenever I need to go to an AT&T store I will go out of my way to come to this store because the customer service is the best.

  • David Corrales-Sosa

I had a great experience at this location! The manager Iris was very professional and her employees were extremely knowledgeable. I came in to get a phone for my youngest son but left saving more money and with fiber for my apartment. Highly recommend this location

  • Jeanne Chamberlain

I upgraded to a new iPhone. Marilyn did a GREAT job helping me transferring all my data from my old iPhone to my my new one! This is my third iPhone and I will DEFINITELY be back to this store to my next iPhone. I have been an AT&T customer for 16 years.

  • Kaylah Wheatley

I ordered my iPhone 14 pro max at this store and it was out of stock so it was pre ordered online and the cashier didn’t add my apartment number and my iPhone is at fedex but they can’t drop it off to me cause no apartment number. now I’m

  • Christopher Martinez

Amazing people work here that are very helpful. Iris really helped me get everything I needed taken care of and was patient with me and explained everything. I’m a little technologically challenge so I appreciate the time she took to make

  • Melissa Campos

What an awful experience, I went in to purchase an Apple Watch that I already added a line for online. Saturday evening 10/14/23 Never greeted even though there was only two male employees chit chatting at a table. So I asked for help.

  • Sonia Soto

Walked into store no other customers. Representative OZ first impression was laziness,dragging and pants falling down. I was needing helper with new phone I bought less than 2 wks. Repeatative apps popping up. He refused to help me so,

  • Drew Saldana

Came in for some bill questions and left with with two new watches! Eric was a great salesman and made it personable from the very get go. Looking forward to visiting soon to knock out some Christmas shopping.

  • Alex Rodriguez

Every time I go to this store my account ends full of unauthorized charges. AT&T needs to pay attention to what the customer representative does, especially if they don't reimburse the charges.

  • Ranjithkumar Rajkumar

Worst experience with guy there , without telling me they have added insurance and added 35 dollar plan instead of 30 dollar plan. I would say zero customer service. I never recommend this

  • zode neo

Hope you need to spend money. A store can help. Phone broke and you need help... go call someone else..... I can't help you here..... might as well be a ATM machine with phones in it......

  • Chuck Foehrkolb

Fast, friendly service with a smile. They did amazing getting me setup with my new IPhone 14 Pro Max and was able to upgrade my home wifi to fiber and actually save me money!!! Go Here!!!

  • Makayla Hall

Me and my husband went in yesterday and they were all such a big help thank you to Pete and the wonderful lady that help us get our plan set up thank you so much amazing customer service!

  • Oliver Jasso

Ozzy was super helpful and very patient. I was indecisive and with his experience and advice I was able to make the right decision. Ty for your help and I’ll definitely be coming back.

  • A C

Scam! Avoid at all costs! Employee assured me he is getting me the best plan available and refused to provide other options. After I called customer service it turns out that I could

  • Joseph Garza

I came in to see about upgrading my phone, and they went above and beyond trying to help me. They were very knowledgeable and were able to actually save me money and upgrade my phone!

  • Jen Rodriguez

Service was great I went in to pay a bill and they found savings I didn’t even know I qualified for will be back to this location for upgrades in a couple months. Ozzy was so helpful

  • Audree

Service was great I went in to purchase an iPad ,new line & iPhone. I was in and out in under 45mins. Same day the manager text us to the new line make sure everything turn on ok !

  • Craig Damon

Ozzy helped me switch over from Spectrum to the AT&t DirecTV with DVR. I was amazed at how masterful he was of his products. It was a sheer delight working with him. Thanks, Oz.

  • Ann Embry

I was helped by the manager Eric. I received quick and knowledgeable service. I would recommend this store to anyone. Thank you for everything!

  • Taylor

Ozzy was very helpful and made the whole process of getting a phone easier than anticipated. I highly recommend this location!

  • Isabella Sanchez

This store does really great with helping their costumers and are very helpful. Definitely coming back for future purposes.

  • Ryan Beck

Ozzy was fantastic! Really knew his stuff and got me a great deal on switching my service. The Timbs were great too!

  • Niia Rodriguez-Grissett

Service was amazing Jennifer and Matt were very helpful. Whole staff had good vibes and very friendly!

  • Keoni VanWyck

Ozzy was so very helpful and he guided me to for what phone shall I get. Thank You for everything Oz.

  • Cassandra Travis

Was greeted as soon as i walked in and had great help from both employees Jennifer and ozzy.

  • Roberto Castellón

Great customer service. They got me going with a new phone quick. Highly recommended

  • Lauren Corrales

Great service! David took care of everything we needed. Highly recommend this store

  • Nerd Portis

Jenn was great! Helped me get the best deals and was very informative

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