I came in with some questions about my account and getting a new device recently. Sergio and Jasmine made the process so easy and were extremely kind during the entire experience. Those guys do such a great job and are very respectful. This was my first time visiting this location since it has opened and I'll definitely be coming back!

I like this new store. All the representatives are very polite and welcoming. Trevor was the representative helping me and he was dealing very politely.I had some bad experiences in past with ATT and for the first irrespective of what is going happen with my new order, I felt confident that this guy will take care of if any issues.

Twice in the last 6 months Becki G. has provided PHENOMENAL service! First in upgrading my plan, and most recently in upgrading devices. She is knowledgeable, professional, honest, and quick to respond to questions. If you want subpar customer service, go somewhere else. You get nothing but the best from this store!

went in to buy a new phone with store credit and the process was super pleasant and easy! ^^ Leif was super kind and helpful, also very funny and relatable, we talked while waiting for the process to complete and it made the entire process for me and my boyfriend a lot more nice than expected! thank you leif!! :D

Arturo customer service was excellent. He help me with up my new phone. Was professional and informative and patient with me because I’m not tech savvy. I really enjoyed my experience and more representatives should be like him. If you need help at AT&T Arturo is the way to go ☺️

Very helpful, professional and takes the time to explain everything. After calling AT&T 800# and getting the run around, it was an absolute pleasure to deal with someone in person who was very helpful and patient. Joseph was very knowledgeable and helpful. Highly recommend.

Amazing people!! We had trouble with sending and receiving messages for the iPhone & Jorge helped us out for over 2 hours doing everything he could to figure it out & we were finally able to get it! Very friendly environment will be back with our phone needs for sure!

They need a sign in tablet. Someone cut in front of us and it wasn’t their fault it was the store employee. But it is what it is. I’m not going to get in their face and make a scene. Waited an extra hour to get help cause of their mistake. It is what it is.

Follow up on Direct TV promo. We’re fortunate to have Jacob assistant manager helped us. He’s courteous and professional, knowledgeable and easy to work with. It’s a seamless process. You’re the Best and an asset for AT&T. We love your smile. Thanks Jacob!

For as long as I’ve gone to this location, Sergio was my go to associate. Always went above and beyond just to make sure my family and i were extremely happy and nothing less. Always kept me up to date with new offers and things i qualified

08/12/2020 I made an online order yesterday and had my wife go to this location to pick up my order. She arrived at 7:30 pm and didn't leave until 9:00 pm. What should have been an in and out situation turned into a major inconvenience. The

I was having an awful month of my phone (Samsung Galaxy S10e bought unlocked) suddenly not working (wasnt able to call but able to text and go on the web), then I arrived here to discover that AT&T had discontinued the 3G network, bringing

I have been to this location a few times and had very good experience each time. This is a pretty new store, I believe they opened about couple of months ago. Sergie was very helpful in not only explaining us the options for our situation

Okay!!! Where do I start? So I just moved into my new apartment but sadly it doesn't have on the spot internet access. So my apartment recommend me to with either Spectrum or At&t. I'm not going to lie I was going to go with Spectrum but

Went to store because my wireless was disconnected. I wanted to know the reason. They told me I was 3 months behind. I was confused, because for so many years the bill was automatically deducted from my checking account. I wanted to find

Becki has provided our family with 17yrs of Excellent Service. We have followed Becki from every store she has worked at including going out of town when she worked in Boerne, TX. She is not only Professional she is Knowledgeable, honest

Let's first start by saying that this store is far from my house but from the great customer service I had honestly it's worth the drive. The main reason I went to this store is because I was making a Costco run and it made it convenient

I had an amazing experience buying a new phone today. Jas was extremely helpful and pleasure to work with. She made the process smooth and enjoyable. She even saved me and my family some money in our phone plan. A true 5 star experience.

We moved over from sprint and got new phones for free! Trevor was an absolute blessing and he helped us transfer all our stuff. They even found a better speed AND PRICE for our internet. The store was clean and all the staff were well

I had visited another AT&T store down the road for a cracked phone screen. I was told I needed to take my phone to the Apple store, in a very dismissive manner, which wasn't convenient considering Covid so I figured I'd live with it a

I went to get my first phone plan, for just 1 line & I have nothing to compare it to, but it was great! Sergio Garcia was my retain sales consultant & he waived the $5 charge for a new sim card, helped us even after they had closed &

This at&t store is 5 stars but at&t is 1 star. Jasmine is my main girl she helps me with EVERYTHING lol I made a new account with at&t a month ago and have had a texas size bumpy road. Jasmine, Trevor and a couple others who I can't

Rupert was working by himself & when I arrived he was already busy helping a customer. Rupert gave excellent customer service, was very professional, and knowledgeable. I would definitely return to this store for his help.

So you always hear people say,”Do you know a guy...” which is usually answered with, “I got a guy”. Well now I can say “I got an AT&T guy”! I was wanting to shop some new phone options to know what to start planning on

Customer Service was great during our visit yesterday. We came in to upgrade our phones, including a trade in of our existing phones; additionally we requested to have our phone numbers changed.

Marina and Josh made our shopping experience excellent. It is hard to find dedicated people to their work. I congratulate their commitment, disposition and service. Great job !!!

Upgraded my iPhone yesterday and Becki was AWESOME!!! The store was busy, but everyone was greeted and taken care of right away. Go and see her and the team for great service!

Me, my wife and teen son came in this past weekend. We were moving from Android to iphone. Joseph was helpful in explaining the product, the fees and the process. He

Alejandro S. Went out his way to help me resolve my problem with the loyalty department. He was very patient and explained everything in great detail. Outstanding

The attention and service was very good from the clerk and I was very satisfied with the help I received.