I was so impressed with the service we got here. Darren was so friendly and helpful from the moment we walked in. He took his time to educate us on the quality of the furniture and options we had. We had been to two other furniture stores before this, where we didn't receive any service, and I am glad we made our large purchase here.

The salesperson was very helpful with my purchase at the store. And even though the delivery was rescheduled I was able to track the time of the delivery on their App. Once the furniture was assembled it looks as nice as advertised. Thanks for the great service!

First time buying from Ashley Furniture. What a great experience. Anna at the store on 137th Ave Edmonton was great. The delivery guys were a 3rd party and they were fantastic. We will definitely go back up Ashley Furniture. See you in the New Year!!

Honestly just go somewhere else. Service completely sucks if you receive a defective item. It’s been 3 months and I still have 0 assistance from them and they do not allow returns so I’m stuck in this vicious cycle of 0 lack of customer service.

I order furniture for my home and the delivery the first time the delivery for me a different what I order and I stay to moms until I get the furniture I ordered it I have a very bad experience with Ashley home furniture from the sales lady

Horrible customer service after initial purchase. We were told we had 48 hours to change our mind and I called the store and left messages multiple times to change our mind on one item and no response (should have been my first clue) I was

I am writing this review with immense disappointment and frustration regarding my recent experience with Ashley Furniture Store. My husband and I purchased a complete bedroom set December 28th 2023, investing a significant amount of money,

Sales associates need more training as 2 of them provided incorrect information on multiple mattresses that I sourced from the manufacturer and based on feeling + pricing. Not good or trustworthy when customers know more than the employees

Not happy at all with Ashley Home Furniture. Our first encounter with the warehouse the guy was rude. Customer service is unbelievably rude and unhelpful, I had talked to Mike Employee#MG31. We were promised our purchased items on November

From the time of purchase to the delivery, it was fantastic. White glove service meant that they removed the old furniture and assembled the new furniture. Highly reccommend Ashley Home Store on 137 ave. Kicked the competition to the curb.

If you’re looking for a couch, please avoid this place. We bought a couch and loveseat set in August 2022 and have regretted it ever since. It’s such poor quality for the cost, we use the couch about as much as any other person would. And

Went and got a sectional from Ashley On the North Side of Edmonton. Wasn't pressured like some furniture stores and found what I wanted. Was able to pick up that day at the distribution center. Only issue was I waited 50 minutes as there

Warning: STAY FAR AWAY from this company. They are an absolute nightmare to deal with. I made the mistake of purchasing an expensive king bed from them, thinking it would be worry-free. However, it has been the complete opposite. From a

We were looking for a sectional for our home so we drove to Ashley's north Edmonton 137 Ave. We walked through the store looking at All the furniture . I could not believe the selection and how nice it all is. Soon a young lady came to

Sales stuff were amazing. experience was amazing and Akim snd his Helper were very good and great to deal with . The elevator was small , they tried the stairs but wouldn't work. So Akim said let try one more time with elevator again.

I had a fantastic experience shopping at Ashley in Edmonton today, all thanks to Dawyane Burke! We purchased an impressive selection of furniture, including 2 sectional sofas, a 6-seater dining table, a king bedding set, and 2 sets of

Overall very satisfied with both floor sales and store management. They were friendly, accommodating, and my two couches were readily available same day at their Edmonton warehouse. Warehouse staff were very friendly and helpful, the

A warning about extremely poor customer service. I purchased a sectional from Ashely 5 weeks ago. Once delivered I discovered that the arm of one of the pieces was broken and the fabric was torn and distressed. I called Ashley back

Raj was very prompt, polite and knowledgable regarding their mattresses. She spent about 30 min with is testing as she explained the various features and warranties. We arrived at our best choice without any pressure or confusion.

Will definitely shop Ashley again! Everything as promised and delivery was well organized with excellent communication as to when the truck was coming. The delivery guys were careful and set everything up as promised.

After previously writing a great review on here regarding the staff being helpful when picking out my bed frame I have had to re-write. I was originally told that I would receive my ordered bed frame mid Dec which I

delivery went very smoothly. The app showing you where the driver is at all times and What place in line you are was very helpful. The delivery drivers were very efficient. Quick friendly and professional.

Greaat atmosphere. No high pressure. Allows you to wander but there to answer questions. Ask for Susanna. She provides great service, is personable ans has a great sence of humor.

Went there to purchase a sectional and the only reason I didn't was because of a specific salesman. Every Single question I asked he responded to my father who was with me, the

Aaron was great! No pressure sales at its best. We went to a few different stores. This store was one of the only ones the sales person didn’t follow us around like a vulture.

Javier was very attentive to our customer experience. We are happy to have purchased from Ashley Furniture and can’t wait to see it in our bedroom set up.

Suzanna was absolutely amazing to work with, we ended up finding the perfect couch for our house with her help, she was patient, knowledgeable and fun!

Love shopping at Ashley, our new go to store for quality furniture. Easy transaction and awesome delivery crew. Cool Jenny app for delivery too.

I have a great experience with Vanpreet at the South Common location. She was really easy to communicate with and I love my couch!

It was our first time going into an Ashley Furniture store and we were very pleased. It is quality furniture!