I have to question some of the reviews here - there is liitle parking and the service is poor. Not helped by the lazy contractors who don't even come to the door just dump prewritten cards in letterboxes. I'm sure some of these contractors park down the road throw any cards in the bin and take their parcels to the post office.

I have paid for a quick post on 18th January, now it’s 1st of Feb and its still at Cremorne !! Come on, It’s not even international post. From Cremorne to CBD ! Surely someone is not doing there job properly. Wait time on phone is over 30 minutes.Absolutely not acceptable service especially paid extra for quick post !

I lodged a parcel here last week, and according to the tracking number it was never sent. I went back and asked about what happened to it and the guy said that he’s sure he sent it, and there’s nothing I can do about it. Now I have to lodge a missing parcel request. Definitely recommend sending your post elsewhere.

Honestly the worst customer service one can expect from a quiet little post office. If you can avoid it, do! The owner refused to process my express envelope as he believed it was not a document (it was), he suggested I go elsewhere, I did and Neutral Bay had absolutely no hesitations and were much more efficient.

Probably the worst time of year for me is having to go to this post office. No matter how prepared you think you are you’ll always need something else to pick up Your parcel. It’s like they wanna keep it. I’ve switched to the neutral bay post office because I’d rather eat my own toes than go here anymore

The man in this shop is undoubtedly the rudest person I have ever dealt with. I spent a lot of money to get fast delivery and tracking and my letter was not delivered. When I called to inquire about this no apology was made, no care was taken for their customers and the man hung up on me.

Rather angry - just discovered that I was ripped off. Found after my visit that I should NOT have been charged $21.95 extra just for taking my photo when doing a $49 property ID check. What's more, they only gave me a receipt for the $49, not for the $21.95 - a strange coincidence...?

Might as well add my 2 cents. Paid 30 squids for express post on replacement birth certificate from Tasmania (I know!). Registered post not delivered and no card left to advise of pick up at CJPO. Found out it went back down to Hobart. Hence, my generous one star review.

Be careful of the man who works at this post office. He became so abusive towards me that I ended up calling the police. I had my three year old son with me but that didn't seem to register with him. This isn't just bad customer service, the guy is dangerous.

This privately owned licensed post office should not be operating! Agree with all the other reviews, not worth even one star! The owner argued with me and wanted to refuse my 3 x prepaid parcels when I asked for a lodgement receipt, told me

Having lived in Cremorne for the past 2.5 years, I can attest to the fact that this post office has offered a consistently poor level of customer service and are generally rude and unhelpful. Every time either myself or my wife need to pick

Im afraid this place needs a shake up. The post office itself looks like it's been robbed, a total shambles. Getting service is a lottery, maybe someone will be there maybe not. The poor woman who works there seems to be unsure about every

This is the worst post office ... How am I supposed to pick up a 'missed delivery' from a post office that opens from 9am-5pm Monday-Friday?? I work full-time and have nobody to pick up parcels for me ... It would help if the delivery guys

Don't wonder a lot of people complained about the service here. I experienced it with myself. Do I need to give a star? We should give this place a zero star. Rudeness and unprofessional seem to be common here, most of people gave the same

Terrible. This is the worst post office. They didn't know how to adequately handle passport photos. its also not pram friendly, the lay out is supper cramped with their poorly stocked shelves and you have to go back through the line to get

Terrible people. Awfully run post office. I went to pick up a parcel, it took them 20 minutes to search for it (while they let an ever grow queue form behind me) and then when they finally found it they were rude and somehow tried to blame

Apparently you HAVE to give a star.. they don't deserve any. I have been calling all day. Non - stop to the point where it would drive someone insane. Even Australia post head office can't get through (they're not making a formal complaint

All these reviews summarise this place accurately (except the 2 good they have) Absolutely horrible service and people. I avoid having to pick up my parcels from this place and I have complained to Aus Post in two separate occasions, these

Bad service every time I pick up a parcel, with the owner who runs the store constantly complaining that he hasn't receive the parcel. Yet the parcel is in the back room after he goes to search for it. Worst opening hours and NEVER answers

What a joke of an establishment. How can Australia Post allow this to happen. Surely, Surely there must be some kind of controls on service and standards. This is Sydney Australia in 2017. Why should we put up with third world service and

Incredible!! I used this post office to return an Asos purchase. I went there with the return form, the guy scanned the packet and He kept it. I asked him for a proof of delivery but he told me that with Asos everything is automatic and I

The pair in this post office has gone beyond being rude. They have twisted personality. I picked up two parcels this afternoon. Asked the man whether he sees the postman and whether he can tell the postman not to take ‘safe-drop’ requests

Terrible customer service. I politely asked if I could use a small amount of tape to secure a package and the man continued to argue with me saying I needed to buy the tape myself and that he did not have any, when I point out that on the

Tried to post a card only to Ireland and was told I was not allowed to use previously purchased stamps $2.00 in value. Instead, the elderly man insisted I must buy $3.50 stamp. I went to the Neutral Bay post office and they allowed me to

This office was nominated as an address to which I could have a parcel delivered that is closest to my residential address as an alternative to the street address. I thought that it would be more secure than having it left at my house. I

This Australia Post has one of the lowest customer service ever experienced - the youngest attendant there was confusing and rude. She gave my wife vague instructions on renewing a passport and would not take any ownership for helping at

I wish I could say these bad reviews are exaggerating, but they aren't. Having your package shipped to a post office is a standard service of Australia Post. This privately owned post office rejected one of my properly addressed packages

One star is literally too high for such a horrid place. Terrible customer service. When I went there was only this one guy working there and he was very rude. He should be fired and the post office closed. I'd rather walk to Neutral Bay

Worst post office in the history of post offices. I have never felt so upset and disrespected. I had a delivery waiting for me at Cremorne post office. Normally my deliveries end up at Neutral Bay. I walked in with my 7 month baby in my

Every time I go to pick up my parcel in the store I know that I should get ready for THE WORST service! The owner of the store should NOT be working in customer service at all! After dealing with him and him yelling at me for almost 30

Unfortunately, due to postal workers not bothering to ring doorbells or buzzers, or even put parcels into mailboxes (which i understand is not Cremorne LPO's issue), I quite often have to visit this god forsaken postal outlet. Each and

Very rude customer service. Don't bother to waste your time. Doesn't even deserve even 1 star. Also they rip you off they asked $25 for my package but they were so rude so I left and went to Neutral Bay instead and only cost me $18. I

Unfortunately one star is the minimum requirement here, as this is a substantial over rating of this so called Post Office. Australia post should strongly consider auditing this terrible establishment. The owner and his wife are both

First off, this place does not deserve a 1 star. For those saying the service has improved you are having a laugh. For those saying that the people complaining should have common sense, then you definitely haven't used any of AusPost

Opening times 9am-5pm weekdays means that as a family that works full time and from “the office” the only way we can collect packages is if we take time off work. This is unacceptable as a basic service. Something needs to change.

I normally don't like posting reviews but I got so angry after I had to go to St Leonards dispatch facility to collect my parcel because they refused to accept it? What kind of local post office do we have here?

This post office should be put out of business. While they’re a franchise, if I were Australia Post I would be renegotiating this contract. They are an embarrassment to Australia and Australia Post.

Terrible. Impossible to get to if you work standard business hours. Never picks up their phone. Doesn't open on weekends. WHAT IS THE POINT OF THIS POST OFFICE? It should by shut down.

The post office itself looks like a meth den. It's literally falling apart, roof pieces on the floor, broken windows, cardboard boxes strewn everywhere like they are closing down.

Make sure to compare the prices of their satchels, envelopes and boxes to the Aust Post website because this post office knowingly marks up the price of all their satchels.

The lady in this post office is nothing but friendly everytime I am at the post office, she has gone above and beyond for me with service and we always have a lovely chat.

Unfortunately I cannot give less than one star. AusPost should be ashamed of this franchise. Not only was the lady working there absolutely rude but she also completely

How is anyone that works in a 9-5 job ever expected to collect their post? The opening hours are completely inflexible and unless you plan on taking a day

Literally the worst post office in history. Rude staff, won’t accept parcels of over a certain weight when already paid for. Avoid this place at all costs

Absolutely useless service that could t even sell me a tracked parcel. This post office charges $2.40 more per postal package such as mailing envelopes

Oh wow! I haven't had such bad service in my life at a post office. They initially refused to store my 4.4kg parcel. When AusPost sent them the

So unreliable. Always a bad day in store when you have to go there. Rude, unprofessional and disorganised. Why do they loose so many parcels?

not sure if this particular AustPost branch does things differently to other branches, with regards to Amazon package retuns...

Completely unreliable. Should be investigated and closed down. Where do all our parcels go??

Absolutely terrible There are a few reasons why this gets 1 star