Such refreshingly friendly and warm service!! I was in the area and needed to send an international package, and the staff were all so welcoming and friendly. My two local post offices are always short and rude from the minute customers walk in the door, no matter how polite and friendly the customers are. It was such a nice change to have such a pleasant experience at a post office, not to mention quick and easy! These people deserve an award from Australia Post for leading the way in customer service.

Poor experience - incorrectly tried to tell customer before me they can't send a postage bag with stamps (can only send more expensive prepaid satchels). Good to see customer stood their ground. I tried to package a satchel which tore so instead of leaving it I as upfront and mentioned it to them but they sought to charge me for it rather than right off the 25c. Bad customer experience all round

I have to write a review of gratitude. I nearly posted important documents with the wrong envelope. The envelope was already dropped into the post box. Phone calls were made and within a few hours, the post was retrieved and sent correctly. I received a phone call and photo confirming the urgent document was in its way. Thank you! Best post office !!!

Got to love an "unexpected change in hours". Advertised as 9-5, get there 415pm and "sorry right now we shut at 4pm" sign is up. This was after the postie came at 12pm despite Auspost message to me saying he'd be there 1-3pm. I guess we shouldn't be surprised that Australia Post is inefficient and unreliable

I had to do my child's passport and was served by William. He was very patient and helpful, and really friendly, and created a really good vibe in the shop. Its not often you get such excellent service any more - thank you William

good service, local parking underneath. Will remembers people's names. its as good as those post offices in little country towns... good old fashioned service. well done. keep up the smiles and good atmosphere.

Do not use! Parcels and mail never arrive and it is always blamed on 'the contractor' but nothing ever changes. The franchise owners refuse to record or action complaints and AusPost doesn't give a toss.

Extremely efficient very Friendly & helpful service.Will is outstanding with Customer Service. His advice & cheerful mannerisms is outstanding.. A pleasure to visit this Post Offuce for your needs.

The nicest people and the greatest customer service we have received in a long time. William has brighten our day with his positive attitude! We need more William in our life :).

Great team and William is an absolute legend! Funniest guy in eastern suburbs, the guy should be in comedy! Always walk out with a smile, keep up the amazing work #willforceo

One of the best Australia Post offices. This really should be the benchmark / training shop for the rest of Australia post stores Friendly efficient service with a smile.

I come from a small business background and have to say that the staff here are excellent on every level. Helpful, friendly, happy people whose happiness is contagious.

I’m just in love with the people working in this post office. They made my day better every time I have been there. Thank you for your service Bianca Italy

I agree! The people who work here are committed to excellent customer service, and William takes it to the next level. Thank you, Edgecliff Post Office!

I’m very happy with Nancy who is provided service to me. She is very friendly and very professional. Best service ever. Thank you so much!

This is a great post office, the staff are friendly and helpful, the parking is convenient, just wish it was open on a Saturday morning.

Great service and friendly staff. Short wait times. Free parking in the centre. Not your typical Australia Post experience.

Rex was more than helpful with a big shipment I had to get sent out. A true professional, thanks again for everything!

all i can say William is a one in a million only if everyone so professional caring and friendly with customers.

The best Post Office in Sydney. Great friendly staff who are very knowledgeable. This is how it should be done.

Great staff. Very friendly and down to earth. Usually a post office is a post office but this one is different.

A very personal service and always surprise on the upside. If only service was like that else where. 5 stars

I've been here numerous times and the staff are always extremely friendly and go out of their way to help.

Great service, friendly and efficient personnel, always going out of their way to help. Many thanks.

Nice guys behind the counter... Very experienced and friendly... The know the locals

Great people really doing their best to help you. My favourite post office

Will is amazing, best customer service, he always brightens my day!

If they were anymore super they'd be arrested by non super police

Kind and efficient. Can’t ask for more at the post office!

Service beyond any expectation. Efficient and personal.

The team is excellent. Thank you for great service.

Really efficient. Best Aus Post I’ve been to!

Great staff - very friendly and helpful.

Exceptional, warm and helpful service

Unbelievably helpful people work here

Fast service for early pickups

Always exceptional service.

So friendly and helpful.

Nicest people I know!!

Good staff