When you go to pick up a parcel they're fast and it isn't a hassle. However trying to get any information is a hassle. I ordered RAT tests online for fast delivery because I don't own a mask anymore and I'm worried I might have COVID. Classically delivery driver doesn't call or buzz my apartment and the update that I need to pick it up came 2 hours after they "attempted drop off". Attempted to ring this location to see if it was here and to get a redelivery after a 15 min wait on the main auspost line. Sent to voicemail every time and after a few calls it stopped dialing. I think walked to this LPO and found their phone was off the line so they couldn't take calls. There wasn't a line in store either.

Poor Rating For - Lying and charging the customer extra money for the mistakes he did. I am very disappoint with the staff especially the man working there who incorrectly printed 6 copies (total 24 pages) but I have requested only 2 copies (8 pages). He charged me extra $8.00 for the extra 16 pages which was his mistake and also he didn't tell me that he printed extra copies. Next day, I went to the LPO for refund and requested him to do so. He simply said, we cannot refund the money and saying it wasn't his mistake. Even I have the mail I sent mentioning the number of copies for each document to print but he didn't admit.

They are very consistent about their worst service. I had never ever received parcel at home, delivery boy never carry parcels and only put missed card in mail box. I called customer service many times but they says their delivery boy confirmed no one was at home. I had seen delivery boy just blindly putting card in mail box not even looking at if someone at home or not. obviously he will not check anyone if he did not carry parcel with him. AU Post really need to think about their delivery service.

Welcoming staff and very polite service. Postal service is fantastic, But DO NOT avail id photo clicking and printing service here. Staff are amateur photographers who click photos on an outdated DSLR in very badly lit conditions. Your photos turn out to be dark and blurry. Instead go to the PO at Macquarie Street, Parramatta. They have professional setup with cameras, tripods and lighting.

RUDE!!!!!! BAD Customer service, refused to release parcel addressed to a person at a business even though it was clearly addressed to the person enquiring. Absolutely Disgusting behaviour. Please re-think your work policies and practises. You cannot with hold mail from the person it is addressed to when your courier did NOT attempt delivery to the specified business street address.

Horrible service. I called about a postage enquiry and the lady i spoke to was very rude. when she picked up the phone she asked what i wanted and when I said an enquiry about posting an item she moaned and said thanks bye then hanged up...didnt even let me finish my sentence. This is why some post offices are automated, because of people like that. would give it 0 stars if i can..

Dear Team @Harris Park Aus Post I have used Aus Post Harris Park to lodge my Aus Passport Application and I must say that the service for Passport application was good however Passport photos was not good. I had my application put on hold due to poor quality of photo provided. I must say not very impressive and this means I have to go to Aus post for submitting my photos again.

The Asian man at the counter is very rude... doesn’t know his work ethics and customer service... he has the worst attitude and doesn’t want to help the customers.. Such people should never work at places like these. When you work at a post office you need to have a lot of dedication, positive attitude and an helping nature. I would give a zero for their service.

Outstanding, friendly and knowledgeable team who go out of their way to satisfy their customers' postal, banking and passport needs. I drive across Parramatta every day for the highest level of service I cannot get anywhere else in the Australia Post network. I could not recommend the Harris Park Post Office team more highly! FIVE STARS ALL ROUND!

The most worst customer service i’ve experienced!!!!!! The Asian man on the counter definitely doesn’t know what is respect, and what is customer service!!!!!!! How can this kind of person be hired by post office He is not trying to help the customer out and making tons of issues for cusomters rate “0” …

5 star for very friendly service for my passport lodgement from this post office. It was truly informative and supportive to lodge my passport application on a priority to get it soon. Customer service was exceptional with care and staff were much delighted to address all our queries and clarify doubts.

Very poor delivery service if you could call it that, gets marked wasn't home to receive package when i was here and waiting all day,, no card in the letter box nothing, driver didn't even stop.. driver's just lie and mark as not home instead of doing their actual job, had it happen before as well..

I have been visiting Harrispark Postoffice frequently for my Day to Day Small Business Banking and Postage. had Wonderfull Customer Service experience. Staff is Helping in resolving your all Queries. also, Over the Counter Service is 100% Efficent and real trouble Solvers.

People who taken over this post office are the worst and bloody rude …the guy have no manners whatsoever to how to talk to a women…They are running bloody post not this country..Please learn some manners before you run a business involving in customer service role…

We should have a option to give 0. Worst service ever Received star track parcel and lady named Rachel refuse to give it to me as i have short name on the parcel though every thing else matches Not sure why my parcels go to this post office and i live in parramatta

I just want to appreciate the staff working at Harris park Australia post. They are amazing and and very helpful. Nothing is too big. It’s a perfect example of service with a smile specially Jhanvi. They are a credit to Australia post..thanks guys.

I am a pretty regular customer of this post office. These guys do try their best to give customer a great service. They provided great guidance for the passport application and form submission every time i went there.. keep doing your best guys..

I sent 5 kg parcel to India staff charged me $80 for it. And after two months I sent courier of 1 kg they charged me $47 what is this? When I said what's the difference they didn't give any answer juat staff was smiling with each other?

Excellent service by the Passport Service officer. Very kind, polite and helpful. Can't say enough, she is the best post office officer I have seen in recent time. very helpful, I recommend this post office, best customer service

This place was very organised before the new management took over. Very rude behavior and no customer service. I have been trying to contact over the phone but no answer. They answer once and just hung up without even listening.

The lady with spects in the post office is one of the worst customer representative ever.Have seen her arguing rudely with many people without any reason. Frustration should not be taken out on customers. RESPECT everyone plz!

The customer service is too bad. They always look angry and never help people with your issues. They didn’t give me the receipt for my delivery and when I ask for it. They just said. It’s already gone and I can do nothing.

The new staff is excellent. Very warm and friendly. They are always thinking about the customer, and trying to provide the best customer service possible. Highly recommended if you are expecting the best customer service.

Great people who work in this place. They are not only very helpful and nice but also always with a smile. I lost a bank card there while sending Chrissy cards and it was waiting for me 4 days later. Thank you so much.

very rude customer service!!! refused to give me my parcel when i had multiple documents to prove id and that my email confirmation to say i had bought it both indian ladies and indian man. YOU ARE RUDE !!!!!!

The Asian couple that run the place have always been very friendly and helpful to me. My preferred post office when comparing Granville, Merrylands, and Parramatta because of parking and doesn't get too busy.

The staff is really awesome and helpful always all the time . This is the only post office I go and found myself very safe with all the things. Thanks so much for taking care of me every time.

Lovely staff willing to help and listen to your questions. Best experience I have ever had with aus post after having a horrible experience with the Westfield branch.

Before was chinese operating Now the environment changed from Chinese Afghani to totally indian culture, Not easy ti deal with. Many other places in similar patterns.

Answer your phone, people with disabilities cannot physically get there to check if a parcel addressed to the Post Office has arrived. I have rand TEN TIMES !!!!!!

Absolutely RUDE and ridiculous customer service, not showing any respect saying and I quote, 'We can't do anything when you customers don't listen to us'.

Always smiling and friendly. Have used them for many services including sending money overseas. Always patient and being helpful. Highly recommend them.

poor costumer service . dont waste your time here. the lady in the counter worked there for 5 years and dont want to validate my paper!

Hey Luke, Auspost postee and contractors are not under Harrispark postoffice control. They are appointed from Australia Post.

Staff is really friendly and helpful .Excellent quick service for passport and land title and very good customer service.

I like this little post office and am so grateful it's still open after all these years. Good friendly service here.

The staff here is extremely polite and works like they really want to help you in your task. Kudos to the team

I went in to pick up mail for my sister. The service was great, and the lady was very helpful and friendly.

New management and staff have improved service and experience 100%. Friendly, helpful and more efficient.

Poor service!! lack of latest technology they dont have email id ..this is 2018!! they still use fax..

Thank you so much for your efficient customer service, friendly behaviour and helpful transactions.

Excellent Service specially for Passport always gone successful and received within time frame.

Harris Park Post Office has new staff now. They are very friendly and service is excellent!!

Excellent service by current staff. I am very well looked after and helpful. Very happy.

Amazing service and the staff is very professional, especially the lady in the glasses.

They have really polite and helpful staffs over there.lady was vey helpful. Loved it.

Very poor customer service. Very bad experience hopefully improved In service …

Easy to street park and no need to wait for more than 3 minutes. Efficient service!

Very very very rude lady. Has zero sense of customer service. Not helpful at all.

Good service and very polite staff and the only LPO that is open on saturdays.

Good place, but can get crowded at times. Staff very friendly and helpful.

UNDER NEW MANAGEMENT New staff and Great customer service. Rapid response.

Insanely good... the staff was so nice and they even offered me curry.

I went to collect a parcel today and the customer service was amazing.

Completely unprofessional staff with a pinch of racism as well

Very very poor communication and rude behaviour with customer

Good customer service. Nice staff new menegment 100% Good...

Not sure why some of the parcels go to Granvile but decent.

Somewhat satisfied with the service but needs improvement.

The place is small but the service is good and efficient !

very slow service, they accept some people out of line...

Wonderful and friendly staff who offer amazing service.

Lovely people working at the front. Always have a smile

Great customer service with a smile.. Friendly staff..

Very efficient and helpful staff. Jaanvi is the best.

Staff is really helpful and good customer service.

Friendly & helpful neighbourhood Post Office.

Very very poor services, they never respect

Staff is really helpful and friendly.

I always receive great service here.

Long long wait time, slow service

They do instant passport photos

Very polite and helpful staff.

Friendly and helpful staff!!!

doesn't pick up call

very nice people

Nice service!

Great staff.

YOU SUCK!

Very nice