Not happy with the delivery and service. Everytime I ordered something online Mr Postman do not come to my house to deliver my parcel instead left it at werrington post office for collection which is annoying because it’s too far for me , I always make sure I am at home or someone at home to receive my parcel.

How is anybody meant to collect parcels from this post office when they are only open 9 to 5 Monday to Friday when everyone else is at work then too? not open on a Saturday? Why? every other post office is why not this one what an absolute joke no wonder this place only has two stars on Google reviews.

Terribly rude staff, I hadn't changed address over yet, so all of my identification (drivers license etc) wasn't enough to pick up my parcels. They were eventually returned to sender at my cost. Apparently being the person the item was sent to isn't enough. No help at all & very rude.

In my life worst postal service experience is kingswood post. A lady with glass may be caucasian lady don't have manner how to talk with customer. I have argue with her every time when I come to pick up my parcel as mentioned time even after 10 minute the parcel wasn't there.

It really is annoying that the business hours are mon-fri 9-5, when can you pickup your parcel? they used to open Saturday mornings which was great but not anymore. I think the last time a business had those hours is when there was a hit song about it "working 9 till 5"

I had.been going to Kingswood post office for a long time and i was always after as a customer. I had seen staff come and go but now we have lovely Debbie who is the best and so is Maureen. Debbie had the parcel ready for me and i am soo greatful.

Extremely rude staff. All theee ladies have this snooty passive aggressive attitude to everyone who walks through the door unless your mates with them or related. Otherwise they'll look at you like you're scum. Parcels regularly go missing

This morning I called into the Kingswood Post shop to collect a package from my Parcel Collect. I produced my ID and the relevant barcode as requested by the staff member, who then went out to the back room to the get the package. When she

I have not met more rude, impatient and uncaring workers. Every time I have stepped in the collect post, a worker is belittling or being condescending to a customer. Often times these are people where english is their second language, and

Just Zero honestly, I don't think staff's in this place like their Job, they are very rude, unhelpful, talking down on customers. Not happy with anything. Staff need to be professionally trained in this place or just shut this place down.

I went this post office for my passport renewal the guy said photo was not valid even though it met all the required standard but it was taken from Office work. I went to other post office they immediately accepted it than I realized the

I find it awfully convenient that the lady (older Caucasian lady with glasses) that served me (the only coloured person) was so pleasant to the people in front of me but when it was my turn she was so rude. Very stereotypical for Penrith

Rude workers. No smiles no greetings. Very blunt with their answers and not empathetic at all. I tried to ask how i could lodge a complaint about the postie not even knocking on my door, the worker Faroukh replied ‘whAt do you want me to

The ladies here went out of their way to order something for me and called me twice when it came in. They didn't have to do that, very impressed with their customer service. Yes the line can get long sometimes but it's a busy post office.

Princess (yes that’s her name) is the rudest lady. Not willing to service us because we just got there after 12pm (passport cutoff) and they close at 1pm. We attempted to call three times and nothing on website that states the above cut

Not impressed at all. Had my partner go in for me as I can’t go in regular opening hours. We had signed and filled out the back of the pick up slip allowing him access to pick up a parcel. We had filled out the slip in pencil and on his

Always a pleasure to shop there Staff are well informed and knowledgeable and they have a large range of gifts and Nic Nacs at bargain prices .Of course if you turn up with no ID you may have a problem collecting registered mail. So I

Terrible customer service – Avoid this place for photos. On 22/11/2023, around 4:30 pm, I visited the Australia Post Kingswood shop for a visa photo. The Australia Post website specifically mentions that they provide country-specific

As a frequent customer of Kingswood 2747 Post Office, I am well placed to highly recommend this location. The manager, Uzzal , is always a pleasure to deal with. He is professional, very efficient and always friendly. I have often

Most incompetent people I’ve ever witnessed these people shouldn’t even be employed with the level of laziness and down right disrespect they have for the people who unfortunately have to visit this hell scape of a post office

It's one of the biggest local post branch I've been and I highly recommend their service. They are helpful and would give advise about the processing timeline of sending a parcel. Thank you for your hard work Post Kingswood.

I have frequented this post office on and off over 15 years. Incredibly rude and unhelpful staff, that seem to be too busy talking to serve. They are also very slow. I have resorted to using a different post office.

Absolutely dreadful. Every time I receive a package they never knock, I know because I'm home when I get the notification on my email. They just leave the slip or package in plain view of the neighbourhood

Incredibly rude customer service. Not even giving address label. When I ask for address label she gave a peace of white paper asked me write address there and strict.

11/10 customer service. I had an issue with bill/receipt and all members of staff were kind, friendly and went above and beyond to help me resolve it. Thank you!

Bad service. specially old lady blue uniform 21/11/23 on 3.40 ( maybe she forgot to take a medicine)then another staff red shirt very nice and very help full.

Someone needs to do something about the trading hours. How are people supposed to collect their packages when the office is open 9-5 Monday to Friday?

Hi to the women whose to tired to work at the post office, and to the other old woman wanting respect over non complicated job asking dumb questions.

The staff are like members of the family. Always friendly and helpful. They know who you are are most of your needs are met or they have a solution.

Got the the post office at 430pm closes at 5pm and the line is out the door been waiting for 20 mins worse post office stay away or get more staff!

It’s always a wonderful experience visit Our local post shop and Mr.Paul Tapash is there with a smile and his assistance is great.Thanks to Team.

Very poor attitude, very rude staff. If you dont want to work... just resign and find other work. Very poor attitude and unapproachable people

I work a Monday-Friday, 9-5, so a package that couldn’t be signed for was brought here, where I can only collect it Monday-Friday, 9-5

My Experiences at Kingswood Post office are *I had one lovely Indian lady who went out her way to help with Applying for a

I took the passport size photo. I know they are not professional but the photo was blur. What a waste of my money.

Open 9-5pm weekdays. Ummm when do you expect people who have a full time job to be able to pick up a package?

Rude! the lady treat you as you own her something. Disappointed, won’t ever post something from there.

Went there with my family to submit application for passport 4 times with my 2 kids and wife...

Can you believe that they are not open on Saturdays, and haven't been since 4th April 2020?

The worst trading hours like if someone work how he can collect his parcel

Very rude and not helpful. Said I couldn't pay a bill by my card.

Great place to get all your parcel related stuff and banking done

No customer service and there is one woman that is outright rude

Pathetic delivery service drivers are so lazy should be fired

The ladies work there don't know their business very well.

Service is always nice.... But never open on weekends

Losers just trying to feel gud abt their lame jobs

Sufi was very helpful in sending multiple parcels

Helpful and kind staff.

Not open on weekends