Lost three tracked domestic letters here. Each containing valuable goods. Contacted Australia Post for compensation, although I haven't heard back from them in a month. Tried to call them, but they are only accepting Urgent calls and a missing parcel is not considered Urgent.

My item has not moved from here after being logged in 9 days ago who is stealing the mail from this facility.... Eventually my item was released and sent on its way... but the time for a small letter was way too long, still wonder what is actually going on here.

Posted small parcel from Wagga to Braemar NSW 4/8/20, went to Boorowa, wrong town, then to Strathfield sat for five days, passed Braemar, why, can’t get any advise from Aust Post as to delivery, today is 14/8/20, what a dreadful non service you provide. Dave.

PC part has been stuck at this facility for more than a week past the original delivery date now. Australia Post refuses to try to track/investigate/locate it's whereabouts. The best advice they give is to contact the seller about it. Such a hassle.

my registered post has been stuck at this facility for past 5 dyas, make callsto australia post everyday since then NO response at all , i am in suburb next one and they not been able to deliver for past 5 days my local letter from Parramatta ,

My friend lodged a visa application to the Moroccan embassy. Her passport is now missing. After her visa was approved, it was sent through here and it never got to the next facility which was supposedly St. Leonard's warehouse. We've called

Passport needed urgently. Sitting there for 1 week. Called post last couple of days. Asked the customer service representative what is the time frame for the registered post. Got the answer she doesn’t know. Saw other reviews. All are the

I was waiting for a parcel containing my passport at home and took a day off to get this as it required signature but postie from this facility didn’t knock the door at all. The status change to delivery attempted No one in attendance on

I post my Parcel to WA on 24/1/2022 in Gordon PO, report on 14/2 as no one can respond my request then I got email and phone calls replied, but all are about investigating process on the way and keep giving us date and keep postponed. We

I'd give them zero stars if possible. They don't understand the postcodes and think every NSW region has to be in Sydney and the express parcel keeps doing circles within the facility and the arrival date keeps updating for the next day.

We set up a mail redirection while we were renovating our house. This centre was responsible for putting the redirection sticker on our mail. It seemed to work about 5%-10% of the time. I have had to contact Australia Post about a dozen

Hopeless service… once your mail ends up here just know that it won’t make its way out. Ive had one tracked letter worth $200 stuck in this lazy sorting centre for over 2 weeks and it yet it still showed as “on time” when it was well

not even worth 1 star first parcel put down as lost in transit second parcel tracking as still sitting there and has been for 10 days now saying delayed for processing . So as far as i can guess someone wanted it more than me or the

Three passports of my kids were processed in Strathfield facility about one month ago but never delivered to us. Communication with Australia Post is terrible and they are unable to tell the whereabouts of the passports.

Useless. My parcel was meant to have arrived to me before 29th Dec.. still can't give me an answer as to when it's getting delivered and have now been told to wait to the 19th January for an answer.

My package arrived at this facility for sorting [15 days] ago...no movement since >:-( it is specifically THIS sorting facility as other Australia Post facilities have delivered very quickly.

Had two letters for registered post with tracking, keeps getting processed at Strathfield and it's not going anywhere, the mail I sent is very important and the delays are unacceptable.

5 business days for an express post to sit at the sorting facility and the excuses being, it is a limited manned facility, lack of road, rail and flight freight are beyond appalling.

parcel has been sitting here for 10 days now, still has't moved. unacceptable. edit: parcel finally got through after 14 days. was getting very worried, just happy it wasn't lost.

This is honestly the worst austpost facility that I've ever come across. When I order a parcel I say a small prayer that it never gets processed through the Strathfield facility.

I did not receive my item. Most probably they delivered it to the wrong address but they signed that its been delivered. Money gone item lost. Definitely stay away from them

They didn't even try to deliver the item and directly changed the status to "delivery attempted". Now parcel is sitting at the local post office. What a poor service..

My passport is there for 5 days and no movement, customer service not care and they even don’t know what’s happening. They are very useless facilities in Sydney.

0 stars if possible. had my express parcel arrive at the facility at 7 am in the morning, but now i have to wait an extra day because of public holiday.

Lost a federal airport security card. High risk having anything inportant sent via here. High risk to customers and now airport security. …

Here is the response I got for a correct address parcel being marked as incorrect address and return to sender:

Very poor setup. If your parcel ends up here or Chullora then expect it to take at least an extra week.

Not sure how you get ACT and VIC mixed up but now I won't get it before Xmas.. Thanks for the stuff up!

Is the number to a travel agency. Pretty much says it all australia post, 131415, hello world travel.

Slower than a snail! I have calculated that this Australia Post mail depot is slower than a snail.

Horrible and helpless, they lost my immigration related paperwork.

This centre is where express packages go to be thrown out.

Hopeless.... pray your delivery doesn't end up here

2nd time haven't knocked door.

Absolute incompetence

Terrible service!!!

Best Work ever