Hello everyone!!. I was there to post a letter international. But the staff among them who is the elderly man was not respectful and not willing to give proper information and hesitated towards me. I hope the Aus Post may escalate this issue and add some respect and helpful nature to the staff. Thank you.

I dont usually go i to a post office but needed to to get a passport sorted. I arrived 20min before closing time and the staff that help me were awesome! I was able to take the needed passport pics and lodge my passport; super easy and super friendly. Thank you

Very very poor customer service. I live in Airport West, very close to this branch and I had a parcel coming in. Since I was at work, the delivery guy took the parcel back, but to Niddrie branch for some reason. I went in to ask if I can

I chose a time when there was no queue and walked straight in and asked if they would certify some documents. The lovely gentleman photocopied them and stamped them with no problems. There is a small fee but I was happy to pay for their

Terrible customer service. Went in yesterday to renew my passport, waited for 25 minutes then was told when I got to the front "our EFTPOS machine isn't working"....you couldn't let customers in the line know that prior to waiting that

Bad customer service! I was applying for my passport and the staff wanted me to provide medicare card. I provided a temporary medicare from the centrelink which is on a paper. He wont accept it! He said it's not acceptable. He want the

Well done auspost, you have a customer waiting patiently and even moves out of the way for you to do a passport photo and then allow two other people to proceed while continuing to make me wait when all I wanted to do is pay a bill.

Everyone is very helpful and smiling... Thank you everyone .I hope everyone will be polite and nice towards you!!! I can, often hear in the area, people being quite rude.. (no Hello, no please

Such positive and efficient service. My passport renewal was streamlined and so easy, thanks to the wonderful staff at this post office. Will definitely be returning again.

Nice little post office! It can be a bit claustrophobic when busy, so try and pick the quieter times if you can. Staff are friendly and helpful …

couldn’t even understand the asian guys english. very bad and rude service alongside being hard to understand

New owner Great customer service and happy to provide assistance with what’s the best option to go with.

New owner ,Very quick services and the staff are friendly

new owner good services nice staff

Very friendly and helpful staff

Staff are unhelpful and rude.

Average customer service.

Friendly staff.

quick service

nice staff