I recently took my Mercedes-Benz to Autoactive for the first time for its annual service. I came to Autoactive as I wanted an MB specialist on the lower North Shore of Sydney. I have owned MB for many years and during that time have used a number of Mercedes specialist mechanics. Autoactive not only gave a very thorough report via phone so we could agree what work would be undertaken, but also a comprehensive workshop report once done accompanied with photos of the mechanical components, something none of my other mechanics have done previously. I was very impressed with this, as well as with the efficient & courteous manner of Bruce. I’m very happy to have switched and found a Mercedes specialist closer to home.

Bruce and his team have serviced our family cars for around 8 years now. It's so hard to find a good mechanic, and we certainly feel like we have found one here. The best part of working with Autoactive is the level of communication that we receive when dealing with them. If ever anything needs doing that is out of the ordinary, they always take the time to explain the reasons behind the work at my level. They are always patient and treat me and my family with a great deal of respect. In my experience, the team under Bruce's guidance have been very methodical in their approach to any problems we have encountered. Even extremely tricky problems were overcome with a minimum of fuss and expense.

Autoactive Mechanics is exceptional! Bruce and his team exemplify professionalism, transparency, and high standards. Their patience and commitment to top-tier service make them stand out. Highly recommended! I was initially disappointed when an issue resurfaced in my car a month after their work. I presumed the work wasn't done correctly. However, Bruce and his team quickly rectified the problem. They patiently explained it with videos, making it easy to understand. They are the most meticulous mechanics I've encountered. Their handling of the issue increased my confidence and trust in them.

You would always be sceptical about recommendations by people unknown to you and often when you know them. I can say Bruce and his business do exactly what they promise. I am still amazed by their attention to service and detail. My car is restored and I was not ripped off by pricing. Everything they say is true.My experience only of course but I would recommend their motivation to do the right thing. Thanks guys and Bruce

We had an urgent repair for our Mercedes C200 last week and Bruce and the team, provided excellent service as always. We were kept well informed and Bruce provided a very clear and concise analysis of the work. Autoactive have always been very honest and fair with service and repair costs. Autoactive is highly recommended. Kind regards David Burke

Bruce and his team have been looking after my cars, and my families cars for 15 years and I cannot recommend them highly enough. To be honest, I never even look at the bill amount after servicing, I just have absolute faith that whatever was done, needed to be done, was carried out most expeditiously and with complete professionalism.

I brought my Volkswagen tiguan in for a service. Bruce did a very thorough inspection and before commencing work he went through everything precisely and was very transparent. He took photos of all the problems and the work that he did and emailed them. He used OEM replacement parts, and vw specification 504/507 engine oil.

We have known Bruce since before his move to Artarmon and have used him and his team for many years. From my Subaru Liberty to the Audi A4, we have always been pleased with Autoactive's service and advice. We also ask Bruce to conduct a mechanic's inspection for prospective car purchases.

I decided not to take my car back to the dealership after they wanted to charge me $600 for a new battery. I couldn't be happier with the service and the car is driving much better now. I will never take my A200 Mercedes back to the dealership. It is just a rip off. Thanks Bruce

I doubt there's a person in Australia who knows European cars better than Bruce, and if there is then they wouldn't take the time to explain things as well as he does. It's very comforting to know your car is in the hands of a true professional with passion and talent.

Absolutely Impressed with this Team! Bruce made sure everything was handled in a professional manner! The response was amazing, and their constant updates kept me informed along the way! Highly recommended! I would definately use their services again next year!

Phil and Bruce are a rare breed within the industry: honest, curious and friendly. They do what they say they will do and are eager to solve problems - sometimes at their own cost. Both Phil and Bruce know German cars inside and out and are

Following a comprehensive car service, I can honestly say the most professional, courteous and honest service experience I've had. The quality of workmanship is outstanding. Every single item covered comprehensively, excellent attention to

I rarely write reviews but have to make an exception with Bruce and his team for their outstanding service. On the most recent occasion, my 2009 Mercedes C200 had broken down and over the phone Bruce diagnosed the problem (contrary to what

Excellent end-to-end experience, from my first phone call till the job was completed. They saved me hundreds of dollars over Audi dealership service prices and were friendly, professional, efficient and helpful. Good looking workshop, too

I took my Volvo XC70 for a major repair. Autoactive did a thorough assessment of the problems and gave me an accurate breakdown of the costs before doing any work. They performed only the repairs we decided on and took pictures of all of

Bruce and his team provided first class service with up to date status of repairs and thorough detailed report. The team at AutoActive are pleasant to deal with and extremely knowledgeable.

Fantastic service from driving in to driving out! Phil serviced my VW Golf; he talked me through any issues and I was reassured that my car was in great hands from his extensive knowledge.

Bruce has been awesome, he is the most polite and honest mechanic I have come across. Would recommend to anyone who is looking for a quality mechanic!

Had my car serviced by Bruce, he was very professional. I would 100% come back to service my car again here next year!