Very unhappy. Waited at BWS lygon court for ages for a staff member to return. Left and went to this BWS only to find this staff member had also left. Their sign said 7.45pm and it was past 8.30pm. What is going on with your staff!! You lost a lot of business as a result as many customers came and left

Nice, quirky bar, with a cool shopfront decor. I was intrigued by the way they spell 'booze' as bws, lol. Good service at the start, but it was hard to get served after my first bottle of wine, they eventually told my boyfriend to escort me out. Weird. Fun night though

Ordered 5 bottles of cabernet savignon on 25 May from Carlton BWS for a dinner tonight (Saturday). Go to open the first bottle to see I have been delivered Chardonnay...not a red in sight. Seriously poor and extremely disappointing!!!

Sorry for such a low rating but I think alcohol is completely disgusting! Otherwise looks like a pretty clean place and we can get every alcohol you could ever need their so you go at it alcoholics! …

It is worth checking the online prices and getting them matched since I found the in store prices to be much higher. The staff are friendly, but the shop is small and the options for chilled cases is limited.

Good and clean bws. Well located on lygon, though good luck finding a park nearby! Cool room is always stocked up and the staff there are helpful, though seem like they need a bit more sleep haha.

Absolute best most bubbly customer service I've had in any shop ever, came in and got exactly what I wanted in no time flat and left with a smile. I swear I wasn't paid to say this XD

I forgot my ID and so manager, Nick, refused to serve me (despite clearly looking older than 25). I take that it's his job but he was rude, curt and inhospitable. Power trip much?

The only problem at the moment, due to covid, is difficulties in getting some stock in. I'd recommend ringing first to make sure your drink of choice is in stock.

I went in there for alcohol but instead I found a tall drink of water! Christian is knowledgeable and definitely provided the BWS experience. (Babe With Service)

Stop using Drive Yellow as your delivery partner. They are extremely unreliable and never deliver. Issues every single time we order.

Prices were up, but that's because it's opened late and on a busy street. The people working there were really great.

Dee helped me find find everything I needed. So glad to find customers service with a smile. Love my local bws

5 hours 40 minutes waiting for a 1 hour delivery , Store manager solved issue promptly when requested..

Christian is a walking wiki of everything wine related and he is a cool dude to talk to ! :) 11/10 :)

Abominable service: unhelpful, unpleasant, condescending, no greeting, no thank you.

Helpful staff and fast service. Smaller store but still stocks everything you need.

Best place to buy alcahole in Melbourne cbd nicest staff I’ve ever met! Thank you

Not a large store but stocks a good variety, simple shop with good staff.

Does what it says. Nothing special to add or subtract from any other BWS.

They're always ready to lend a hand, I got everything I wanted from them!

Next to street, parking might be difficult, small store, overall good.

Does the job at 10:40 when every other local bottle shop is closed

Perfect for byo. Note it's not at the Woolies main store though.

Always great service when I visit, good range and mostly cheap.

Great store with wide range of selection. Price was fair.

Affordable wine within the Lygon St eatery. Good for BYO

Really good seltzer range, I felt spoilt for choice

I visited here at 9:30pm Staff was soooooo kind

Stocking all of my favorite drinks always.

Nice and convenient store, great staff

Great customer service and busy place

They don't sell straws but that's ok

For boozers in a street in freefall

very rude service but good deal.

Great store with a great range

Beautiful hangover, thank you

Great service good range ...

Best deals on getting drunk

Not open at stated times.

Beers, wines and spirits

Good place to buy stuff

Booze and cool staff

Convenient location

It opens quite late

Got liquor as well!

Good collections

It's a bottlo!

Good service

Great staff

Wide range

Very handy

Alright

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